How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Open Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Open Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open Awards.
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These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open Awards. It does the teaching and the mapping. Open Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Displaying Merchandise Real unit · Open Awards
What you'll be able to do
- Know the procedures for stocking displays in a retail environment
- Know the common types of in-store fixtures used for displaying merchandise
- Display goods according to instructions or guidelines
Exploring Opportunities in Retail Real unit · Open Awards
What you'll be able to do
- Know about different job roles available in the retail sector, including both paid and voluntary positions
- Know about own skills and attributes in relation to working in retail
Handling Money in a Sales Situation Real unit · Open Awards
What you'll be able to do
- Handle money correctly and efficiently in a sales situation
- Understand the purpose of a float in a sales environment
- Accurately take a cash payment from a customer
- Calculate takings at the end of a sales period
Handling Stock in a Retail Environment Real unit · Open Awards
What you'll be able to do
- Unpack and move stock safely within a retail environment
- Store stock safely and securely in designated areas
- Replenish stock on display according to instructions
Introduction to Retail Skills Real unit · Open Awards
What you'll be able to do
- Recognise examples of good retail practice in a sales area
- Recognise the key elements that constitute good customer care in a retail setting
- Recognise the steps involved in completing a sale
- Recognise safe working practices within a retail environment
Keeping a Retail Environment Clean, Tidy and Safe Real unit · Open Awards
What you'll be able to do
- Clean designated work areas within a retail environment
- Request assistance in the event of an accident or emergency within the retail environment
Looking after Customers in a Retail Environment Real unit · Open Awards
What you'll be able to do
- Project a positive impression of oneself and the company to customers
- Communicate effectively with customers in a retail environment
- Deal with different types of customer enquiries
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Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
Where this can lead
Sales Associate
This role can lead to running a store, specialising in visual merchandising, or training other sales staff.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Entry Level credits are regulated, and they are awarded by Open Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Displaying MerchandiseExploring Opportunities in RetailHandling Money in a Sales SituationHandling Stock in a Retail EnvironmentIntroduction to Retail SkillsKeeping a Retail Environment Clean, Tidy and SafeLooking after Customers in a Retail Environment
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Pitch it Evaluate
“Handling Money in a Sales Situation” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Displaying Merchandise, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides learners with knowledge of stock display procedures, common in-store fixtures, and the skills to display goods effectively according to guidelines.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Open Awards Entry Level Certificate in Retail Skills (Entry 3) (RQF)
7 units in this credential, in the order it lists them, awarded by Open Awards.
- Displaying Merchandise
- Exploring Opportunities in Retail
- Handling Money in a Sales Situation
- Handling Stock in a Retail Environment
- Introduction to Retail Skills
- Keeping a Retail Environment Clean, Tidy and Safe
and 1 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.