How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Open Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Open Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open Awards.

More on studying for a qualification

01What it is

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These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open Awards. It does the teaching and the mapping. Open Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Cooking Techniques Real unit · Open Awards
You'll understand various cooking methods, the equipment required, and associated health and safety considerations. The unit includes recognising healthier cooking techniques and applying methods to prepare dishes.

What you'll be able to do

  • Understand different methods of cooking, including their principles and applications.
  • Recognise different equipment needed for cooking, and understand their safe and effective use.
  • Understand health and safety issues relating to different cooking techniques, and implement appropriate safety measures.
  • Understand that some cooking techniques are healthier than others, and be able to explain the nutritional differences.
  • Make a dish using different cooking methods, following a recipe and applying appropriate techniques.
Exploring Opportunities in Hospitality and Catering Real unit · Open Awards
This unit introduces learners to job and voluntary roles within the catering and hospitality sector. You'll understand the responsibilities and requirements of these roles and assess their own skills and attributes relevant to the sector.

What you'll be able to do

  • Know about different job/voluntary roles available in the catering and hospitality sector, including their responsibilities and requirements.
  • Know about own skills and attributes in relation to catering and hospitality, and identify areas for development.
Food Safety and Storage Real unit · Open Awards
This unit covers the principles of food safety, including basic hygiene rules and their application in food handling environments. You'll understand correct storage methods for various food types and recognise when food should be discarded to prevent contamination and spoilage.

What you'll be able to do

  • Know and apply basic hygiene rules in a food handling environment
  • Store different types of food correctly to prevent spoilage and contamination
  • Know when food should be discarded due to spoilage, contamination, or exceeding its expiration date
Food and Drink Preparation Real unit · Open Awards
You'll learn to prepare hot and cold drinks and simple dishes or snacks safely and hygienically. The unit covers cleaning, storing food and drink correctly, and working safely within a kitchen environment.

What you'll be able to do

  • Prepare a range of hot and cold drinks
  • Prepare simple dishes or snacks using appropriate techniques
  • Clean up the kitchen area and equipment after preparing food and drink, following hygiene procedures
  • Store food and drink correctly to maintain quality and prevent spoilage
  • Work safely in a kitchen environment, identifying and managing potential hazards
Food, Drink and Cooking Real unit · Open Awards
You'll be introduced to kitchen utensils and equipment, the importance of balanced nutritious meals, and the preparation of hot and cold drinks and snacks. The unit emphasises hygiene and nutrition principles.

What you'll be able to do

  • Know about kitchen utensils and basic kitchen equipment, and their appropriate uses.
  • Know about the importance of preparing balanced nutritious meals, and the components of a healthy diet.
  • Know about hot and cold drinks, and their preparation methods.
  • Know which fresh foods do not need to be cooked, and how to prepare them safely.
  • Know about simple cooked snacks, and their nutritional value.
  • Prepare a variety of snacks, following recipes and hygiene guidelines.
Guest Services in the Hospitality Industry Real unit · Open Awards
This unit equips learners to work effectively as part of a guest services team. You'll develop teamwork and communication skills, using appropriate language and techniques to interact professionally with customers.

What you'll be able to do

  • Work effectively as part of the guest services team, demonstrating teamwork and collaboration.
  • Communicate effectively with customers, using appropriate language and communication techniques.
Introduction to Barista Skills Real unit · Open Awards
You'll develop introductory barista skills by identifying coffee beans, ingredients, and milk types used in barista drinks. They will practise preparing a range of drinks to the required standard and gain knowledge of customer service principles relevant to the role.

What you'll be able to do

  • Know about the different products and ingredients related to a barista role.
  • Make products for customers to the required standard.
  • Know about the principles of customer service in a barista role.
Introduction to Cleaning Real unit · Open Awards
You'll gain an introduction to cleaning practices, including preparing areas for cleaning, identifying and reporting hazards, and applying appropriate cleaning techniques to maintain cleanliness effectively and safely.

What you'll be able to do

  • Prepare an area for cleaning, including removing obstacles and protecting surfaces.
  • Report cleaning hazards, following organisational procedures.
  • Clean an identified area, using appropriate cleaning materials and techniques.
Kitchen Hygiene Real unit · Open Awards
This unit develops learners' understanding of kitchen hygiene and the importance of preventing the spread of germs and bacteria. You'll safely use cleaning equipment and products to maintain a clean kitchen environment.

What you'll be able to do

  • Understand the need to keep a clean kitchen to prevent the spread of germs and bacteria
  • Use equipment safely and effectively to clean a kitchen, such as cloths, mops and vacuum cleaners
  • Use appropriate cleaning products safely and effectively to clean a kitchen, following manufacturer's instructions
Make a Meal Real unit · Open Awards
This unit develops learners' ability to prepare a simple meal safely and hygienically. You'll select and prepare ingredients, use kitchen utensils and cookers safely, and serve the meal appropriately.

What you'll be able to do

  • Identify and apply hygiene rules within the kitchen environment
  • Select appropriate ingredients required to make a meal
  • Prepare ingredients for cooking
  • Demonstrate the safe use of kitchen utensils
  • Demonstrate the safe use of a cooker
  • Serve a prepared meal appropriately
Serving Food and Drink Real unit · Open Awards
This unit provides learners with skills to serve food and drink safely and attractively to customers. You'll also develop teamwork and communication skills necessary for working effectively within a food and drink service team.

What you'll be able to do

  • Serve food and drink to customers effectively
  • Work effectively as part of a food and drink service team
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Where this can lead

Environmental Services Technician

This work can lead to supervising a team, then managing a facility's cleaning operation, and on to directing support services across several sites.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

04The credits

The credits, and who awards them

Entry Level credits are regulated, and they are awarded by Open Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Cooking TechniquesExploring Opportunities in Hospitality and CateringFood Safety and StorageFood and Drink PreparationFood, Drink and CookingGuest Services in the Hospitality IndustryIntroduction to Barista SkillsIntroduction to Cleaning

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Rather than work through “Cooking Techniques” in the abstract, bring me the piece of it you are dealing with this week.
You I have got the write-up due Friday and I have not started it.
The Coach Then that is the lesson. Tell me what it has to say, and we will get the shape of it down before we worry about the words.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring the real thing Apply

    “Cooking Techniques” is taught against the work in front of you rather than a worked example. You bring what you are doing this week and it becomes the practice.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Cooking Techniques, one of this qualification's own units.

Cooking Techniques Entry Level

Applied to your work in any of these jobs

Which job do you mean?

Learners will understand various cooking methods, the equipment required, and associated health and safety considerations. The unit includes recognising healthier cooking techniques and applying methods to prepare dishes.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Open Awards Entry Level Certificate in Hospitality and Catering Skills (Entry 3) (RQF)

11 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Cooking Techniques
  2. Exploring Opportunities in Hospitality and Catering
  3. Food Safety and Storage
  4. Food and Drink Preparation
  5. Food, Drink and Cooking
  6. Guest Services in the Hospitality Industry

and 5 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Start my free AI Fluency module

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.