How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer OCN London has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and OCN London awards. A qualified assessor at the centre judges your evidence, and the certificate comes from OCN London.
01What it is
The OCNLR Entry Level Qualifications in Entry to Employment (Entry Levels 1, 2 and 3) are designed to enable Entry Level learners to progress directly into employment or into learning at a higher level as part of a progression pathway into employment in specific vocational sectors of their choosing. The qualifications have been developed to replace the OCNLR Using Employability Skills suite of qualifications. The Entry to Employment qualifications include a range of employability and vocational units. The employability units have been updated and broadened for today’s employment market, and specific vocational unit groups have been created to give access to vocational skills in the following areas: Business Administration Building and Construction Catering and Hospitality Early Years Health and Social Care Horticulture, Animal Care and Environment Public Services Retail and Customer Service Sport and Fitness
These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with OCN London. It does the teaching and the mapping. OCN London sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
02The units
What each unit actually teaches you to do
Applying for Jobs and Courses Real unit · OCN London
This unit provides learners with knowledge of how to apply for jobs and courses, including different application methods and key components. You'll understand what information to include to support their applications effectively.
What you'll be able to do
- Apply for a job or course
- Know what information to use to support an application for a job
- Know what information to use to support an application for a course
Assisting the Public Real unit · OCN London
This unit provides learners with an understanding of public services and their relationship with the public. You'll learn to assist members of the public, handle enquiries, and manage complaints effectively.
What you'll be able to do
- Explain the purpose of public services and their relationship with the public.
- Describe how to assist the public, including providing information and guidance.
- Explain how public services handle complaints and the procedures involved.
- Demonstrate the ability to assist members of the public in a helpful and professional manner.
Basic Food Preparation Real unit · OCN London
This unit covers the preparation of simple food items for both cold presentation and cooking. You'll develop practical skills in food preparation while following and describing basic hygiene procedures to ensure food safety.
What you'll be able to do
- Prepare simple food for cold presentation or cooking, following basic hygiene procedures.
Basic Performance Skills Real unit · OCN London
This unit introduces learners to basic performance skills relevant to workplace scenarios. You'll prepare for and perform before an audience, considering factors such as audience awareness, environment, posture, and vocal projection.
What you'll be able to do
- Identify simple performance skills relevant to a given context.
- Prepare for a performance, considering relevant factors such as audience and environment.
- Perform for an audience, demonstrating basic performance skills.
Brickwork: Introduction to Building a Half Brick Wall Three Courses High Real unit · OCN London
You'll learn to prepare materials and tools, build a half brick wall three courses high, and tidy the work area. The unit emphasises correct mortar preparation, bricklaying techniques, and maintaining a safe and organised construction environment.
What you'll be able to do
- Understand how to prepare for bricklaying tasks, ensuring all necessary materials, tools, and equipment are readily available.
- Build a half brick wall, three courses high, adhering to industry standards and safety regulations.
- Tidy the work area after completing the bricklaying task, ensuring all tools and materials are stored correctly and the area is free from hazards.
Career Planning for the Public Services Real unit · OCN London
You'll explore career planning within public services, including setting career goals, identifying required skills and qualities, and understanding the application process for employment in the sector.
What you'll be able to do
- Describe the process of career planning in the public services, including identifying career goals and developing a plan to achieve them.
- Identify the skills, qualities and entry requirements for working in various public service roles.
- Explain how to apply for public service employment, including completing application forms and preparing for interviews.
Carry Out a Practical Activity in the Workplace Real unit · OCN London
It teaches you to plan and carry out practical activities in the workplace safely and effectively. You'll understand resource management, realistic timescales, and adherence to safety regulations during task completion.
What you'll be able to do
- Plan a practical activity in the work place, including identifying resources and timescales
- Carry out a practical activity in the work place, following instructions and meeting required standards
- Work safely, adhering to health and safety regulations and using appropriate personal protective equipment
Cutting and Hanging Wall Coverings Real unit · OCN London
It teaches you to select appropriate tools and equipment, accurately cut and hang wall coverings on flat, vertical walls. You'll prepare surfaces correctly and maintain a clean and tidy work area throughout the wall covering process.
What you'll be able to do
- Select the appropriate equipment and tools required for cutting and hanging wall coverings, based on the type of wall covering and the task requirements.
- Accurately cut wallpaper to the required dimensions and hang it to a flat, vertical wall, ensuring a smooth and even finish.
- Maintain a clean and tidy work area throughout the wall covering process, disposing of waste materials appropriately and ensuring a safe working environment.
Decision Making in the Workplace Real unit · OCN London
You'll learn to make informed decisions in the workplace, both independently and collabouratively. The unit covers identifying decision-making situations, evaluating options, and participating in group discussions to reach consensus.
What you'll be able to do
- Make a decision at work, with appropriate support and guidance
- Work collaboratively with others in the work place to make a decision
Developing Confidence Working with Animals Real unit · OCN London
This unit develops learners' confidence in working with animals by teaching relevant health and safety rules, understanding the natural habitats of common domesticated animals, and recognising key animal behaviours to promote welfare and safety.
What you'll be able to do
- Follow specific and relevant health and safety rules in the workplace
- Understand the natural original habitat of certain domesticated animals
- Recognise certain behaviours in animals
Developing Skills for Gaining Employment Real unit · OCN London
You'll learn to identify employment options, complete application forms, and create a straightforward CV. The unit also covers interview conduct and locating job and training opportunities locally.
What you'll be able to do
- Identify possible employment options, considering personal skills and interests.
- Complete an application form accurately and thoroughly.
- Create a straightforward Curriculum Vitae (CV) that highlights relevant skills and experience.
- Understand how to conduct self at interview, demonstrating appropriate behaviour and communication skills.
- Locate job and training opportunities in a local area, using available resources.
- Plan for future career development, setting realistic goals and identifying necessary steps.
Digital Skills for the Workplace Real unit · OCN London
You'll understand the importance of digital skills in the workplace and develop competence in using digital devices, software applications, and communication tools. The unit also covers online safety and managing digital information effectively.
What you'll be able to do
- Understand the importance of digital skills in the workplace
- Use digital devices for workplace tasks
- Use software applications relevant to the workplace
- Communicate effectively using digital tools
- Understand how to stay safe online in the workplace
- Manage and organise digital information effectively
Environmental Issues Real unit · OCN London
You'll understand how human activities can negatively impact the environment and explore positive actions that can benefit environmental protection. The unit focuses on analysing specific environmental issues and solutions.
What you'll be able to do
- Know specific ways in which human activities can negatively affect the environment.
- Understand that humans can take positive actions to benefit and protect the environment.
Follow Instructions in the Workplace Real unit · OCN London
It teaches you to understand how instructions are communicated in the workplace and the importance of clarity. You'll demonstrate the ability to follow verbal and written instructions accurately and seek clarification when necessary.
What you'll be able to do
- Understand how instructions are given in the workplace, including different methods of communication and the importance of clarity.
- Demonstrate the ability to follow instructions accurately and effectively in a workplace setting.
Food Safety and Storage Real unit · OCN London
You'll gain knowledge of fundamental food safety and storage practices. This includes understanding hygiene rules, correct storage methods for various food types, and recognising when food should be discarded to maintain safety.
What you'll be able to do
- Know basic hygiene rules for food handling and preparation
- Store different types of food correctly to prevent spoilage
- Know when food should be discarded due to safety concerns or expiry
Garden Maintenance Skills Real unit · OCN London
This unit provides learners with knowledge of garden maintenance tools and their safe use. You'll demonstrate practical skills in planting, weeding, watering, pruning, and understand correct garden waste disposal methods.
What you'll be able to do
- Know specific tools for garden maintenance, including their purpose and safe usage.
- Maintain a garden, including tasks such as planting, weeding, watering, and pruning.
- Know the correct methods of garden waste disposal, including composting, recycling, and responsible disposal of non-recyclable waste.
Handling Stock in a Retail Environment Real unit · OCN London
You'll learn to handle stock in a retail environment, including unpacking, moving, and storing stock safely and efficiently. The unit covers manual handling techniques and stock display replenishment.
What you'll be able to do
- Describe how to unpack and move stock safely and efficiently in a retail environment.
- Explain how to store stock safely and securely in a retail environment, taking into account different types of stock and storage requirements.
- Demonstrate how to fill up stock on display in a retail environment, ensuring that displays are well-presented and meet company standards.
Health and Fitness Real unit · OCN London
You'll gain knowledge of health and fitness principles, including methods of keeping fit and maintaining a healthy lifestyle. The unit covers interaction and teamwork in fitness settings, participation in activities, and safe practice.
What you'll be able to do
- Know about different methods of keeping fit and maintaining a healthy lifestyle.
- Interact appropriately with others in a health and fitness setting, demonstrating effective communication and teamwork skills.
- Take part in activities designed to develop health and fitness, showing effort and engagement.
- Work safely when participating in health and fitness activities, following instructions and adhering to safety guidelines.
Health and Safety Procedures in the Workplace Real unit · OCN London
You'll gain an understanding of health and safety procedures relevant to the workplace, including hazard identification and risk assessment. The unit covers safe task execution, hazard reporting, and use of personal protective equipment.
What you'll be able to do
- Understand health and safety procedures relevant to the workplace, including hazard identification and risk assessment.
- Carry out tasks in the workplace, adhering to established health and safety procedures and guidelines.
Health and Safety: Construction Real unit · OCN London
You'll identify potential dangers and hazards in construction environments, including specific risks related to machinery, working at height, and electrical hazards. The unit promotes safe working practices and the correct use of personal protective equipment.
What you'll be able to do
- Identify potential dangers and hazards when working in a construction environment, such as moving machinery, falling objects, and electrical hazards.
- Identify specific dangers associated with particular construction tasks, such as working at height, using power tools, and handling hazardous materials.
- Work safely in a construction environment, following established safety procedures and using appropriate personal protective equipment (PPE).
- Understand safe working practices relevant to the construction industry, including risk assessments, method statements, and emergency procedures.
- Review and evaluate own safe performance on a construction site, identifying areas for improvement and taking steps to enhance safety awareness and practice.
Improving Own Fitness Real unit · OCN London
This unit encourages learners to participate in various exercise and fitness activities while understanding their benefits. You'll review their own performance and identify areas for improvement to enhance fitness levels.
What you'll be able to do
- Identify different types of exercise and fitness activities.
- Participate in a range of exercise and fitness activities.
- Review own performance in exercise and fitness activities, identifying areas for improvement.
Indoor Team Games Real unit · OCN London
You'll learn to participate safely and effectively in indoor team games. The unit covers the correct use of equipment, teamwork, communication, understanding game tactics, and applying safe working practices.
What you'll be able to do
- Demonstrate the correct use of equipment for indoor team games
- Interact effectively with others during indoor team games, showing good communication and teamwork skills
- Carry out set tasks effectively as part of an indoor team game
- Explain the meaning of game tactics and how they can be used to improve performance
- Apply safe working practices when participating in indoor team games, ensuring the safety of themselves and others
Induction to Work Real unit · OCN London
This unit provides learners with an induction to the workplace, covering location, key personnel, attendance, roles, and health and safety procedures. You'll understand their responsibilities and the importance of following workplace protocols.
What you'll be able to do
- Locate a work place, including understanding directions and using transport
- Know key members of staff in a work place, including their roles and responsibilities
- Understand why s/he attends work, including the importance of punctuality and attendance
- Understand his/her role in a work place, including tasks and responsibilities
- Understand health and safety procedures which must be followed in a work place, including emergency procedures and reporting hazards
Introduction to Carpentry and Joinery Real unit · OCN London
This unit introduces learners to carpentry and joinery tools, equipment, and materials. You'll develop appropriate communication skills, understand safe working practices, and select suitable resources for specific carpentry and joinery projects.
What you'll be able to do
- Identify tools, equipment and materials used in carpentry and joinery.
- Interact with others in an appropriate way in a carpentry and joinery context.
- Describe how to work safely and correctly in a carpentry and joinery environment.
- Select appropriate tools, equipment and materials for specific carpentry and joinery projects.
Introduction to Customer Service Skills Real unit · OCN London
This unit introduces learners to key principles of good customer service, including the importance of first impressions, respectful interaction, and complaint handling. You'll understand how to engage professionally with customers.
What you'll be able to do
- Understand the key principles of good customer service practice
- Understand how first impressions can impact customer interactions
- Understand appropriate methods for interacting effectively with customers
- Understand the importance of respecting customers and their individual needs
- Understand procedures for dealing with customer complaints in a professional manner
Introduction to Food, Drink and Cooking Real unit · OCN London
This unit introduces learners to kitchen utensils and equipment, food groups required for a balanced meal, and the preparation of hot and cold drinks and snacks. You'll also understand nutritional values and hygiene considerations in food preparation.
What you'll be able to do
- Know the names and uses of different kitchen utensils and equipment commonly used in food preparation.
- Know the different food groups required to prepare a balanced meal, understanding their nutritional value and contribution to a healthy diet.
- Prepare a range of hot and cold drinks, following basic recipes and hygiene guidelines.
- Recognise food items that do not require cooking before consumption, such as fruits, vegetables, and pre-prepared snacks.
- Prepare simple hot and cold snacks, such as sandwiches, salads, and toast, following basic recipes and hygiene guidelines.
Introduction to Painting and Decorating Real unit · OCN London
You'll gain an introduction to painting and decorating, focusing on safe working practices, work area preparation, and tool maintenance. The unit covers surface preparation and the effective application of materials to achieve a professional finish.
What you'll be able to do
- Describe how to comply with safe working practices in a painting and decorating environment.
- Prepare and maintain a work area for painting and decorating activities.
- Use and maintain tools and equipment used in painting and decorating.
- Prepare a surface correctly for the application of materials in painting and decorating.
- Apply materials effectively to a prepared surface in painting and decorating.
Introduction to the Care of Animals Real unit · OCN London
You'll gain fundamental knowledge of animal care, including recognising basic needs such as food, water, shelter, and exercise. The unit covers practical care techniques, health awareness, and the ability to provide basic care under supervision.
What you'll be able to do
- Identify the simple needs of an animal, including food, water, shelter and exercise.
- Describe how to care for animals, including feeding, cleaning and grooming.
- Recognise signs of good and ill health in animals.
- Demonstrate the ability to provide basic care for animals, under supervision.
Introduction to the Hospitality Industry Real unit · OCN London
You'll explore the hospitality industry by identifying different types of outlets and job opportunities. The unit covers roles within food preparation and customer service, providing an overview of the sector's employment landscape.
What you'll be able to do
- Know the different types of outlets that exist within the hospitality industry, such as restaurants, hotels, cafes, and bars.
- Know the various job opportunities available within the hospitality industry, including roles in food preparation, customer service, and management.
Looking After Customers in a Retail Environment Real unit · OCN London
You'll learn to project a positive image of themselves and their company in a retail setting. The unit covers effective verbal and non-verbal communication and strategies for managing customer enquiries.
What you'll be able to do
- Project a positive image of self and company to customers.
- Communicate effectively with customers in a retail environment.
- Deal with different types of customer enquiries in a retail setting.
Looking and Acting the Part in the Workplace Real unit · OCN London
You'll develop the ability to select appropriate clothing and footwear for various workplace environments. The unit also covers the importance of personal hygiene and professional conduct within the workplace.
What you'll be able to do
- Choose appropriate clothing and footwear for different work place environments
- Know the importance of maintaining personal hygiene in the work place
- Conduct him/herself professionally and appropriately at work
Making Career Choices Real unit · OCN London
It teaches you to link personal skills, interests, and values to specific job requirements. You'll identify alternatives to paid employment and select suitable employment, training, or education options aligned with their goals.
What you'll be able to do
- Link personal requirements and preferences to the specific demands and characteristics of different jobs.
- Identify a range of alternatives to paid employment, such as volunteering or further education.
- Identify a suitable employment, training, or education option that aligns with personal goals and aspirations.
Making a Product Real unit · OCN London
This unit covers safety rules, material selection, and equipment use in making a product. You'll be able to choose suitable materials, operate equipment safely, and understand proper storage of materials and tools.
What you'll be able to do
- Know safety rules when making a product, including the safe use of tools and equipment
- Choose a suitable material to make a given product, considering its properties and suitability
- Know types of equipment to make a product, including their functions and limitations
- Use a piece of equipment to make a given product, following instructions and safety guidelines
- Know where to store materials and equipment, ensuring they are organised and accessible
Preparing for and Taking Part in an Interview Real unit · OCN London
You'll gain knowledge of how to prepare for interviews, including researching organisations and preparing answers. The unit develops skills to participate confidently and professionally in interviews using effective communication.
What you'll be able to do
- Understand how to prepare effectively for an interview, including researching the organisation and preparing answers to common questions.
- Participate actively and confidently in an interview, demonstrating appropriate communication skills and professional behaviour.
Reception and Filing Skills Real unit · OCN London
You'll develop practical skills to perform reception duties, manage messages, and maintain filing systems in an office environment. The unit covers professional visitor greeting, accurate record keeping, and efficient document organisation and retrieval.
What you'll be able to do
- Demonstrate the ability to perform reception duties in an office environment.
- Demonstrate the ability to carry out filing tasks in an office environment.
- Demonstrate the ability to deal with messages effectively in an office environment.
Sowing and Growing Plants Real unit · OCN London
This unit equips learners with practical skills for sowing and growing plants using indoor and outdoor techniques. You'll also learn how to maintain and transplant seedlings effectively to support plant development.
What you'll be able to do
- Demonstrate the ability to use appropriate indoor sowing techniques.
- Demonstrate the ability to use appropriate outdoor sowing techniques.
- Demonstrate the ability to maintain seedling plants.
- Demonstrate the ability to transplant seedling plants.
Understanding Skills Required for Floristry Real unit · OCN London
You'll be introduced to floristry skills, including identifying relevant tools, equipment, and plant materials. The unit also covers the maintenance of floristry displays to ensure quality and longevity.
What you'll be able to do
- Identify the relevant tools and equipment used for floristry, and explain their uses.
- Identify the relevant plant material used for floristry, including different types of flowers and foliage.
- Describe how to maintain a floristry display, including watering, pruning and removing dead flowers.
Undertaking an Enterprise Project Real unit · OCN London
You'll learn to select a product for a target market and choose a suitable venue for selling it. The unit includes understanding required equipment, recognising unsafe equipment, and participating in an enterprise project.
What you'll be able to do
- Select a product to sell to a particular target market
- Select a suitable venue to sell the product
- Know the equipment and resources needed to sell the product
- Recognise when equipment is unsafe to use
- Participate effectively in an enterprise project
Using Communication Skills in a Workplace Real unit · OCN London
This unit develops learners' understanding of workplace communication methods and the impact of effective communication on working relationships. You'll identify personal communication strengths and weaknesses, improve skills, and review their progress.
What you'll be able to do
- Understand the communication skills required in a work place environment
- Identify personal communication skills that require further development for effective performance in a work place
- Develop and improve communication skills within a work place setting
- Review and evaluate personal learning and development of communication skills
Using Number Skills in a Workplace Real unit · OCN London
You'll explore the number skills required in the workplace, recognising their importance for effective performance. The unit supports learners in identifying personal development needs, enhancing number skills, and reviewing their application in work tasks.
What you'll be able to do
- Understand the number skills required in a work place environment
- Identify personal number skills that require further development for effective performance in a work place
- Develop and improve number skills within a work place setting
- Review and evaluate personal learning and development of number skills
Using Reading Skills in a Workplace Real unit · OCN London
This unit provides learners with knowledge of reading skills necessary for the workplace, enabling them to identify areas for improvement. You'll develop the ability to extract information from workplace documents and evaluate their reading proficiency.
What you'll be able to do
- Understand the reading skills required in a work place environment
- Identify personal reading skills that require further development for effective performance in a work place
- Develop and improve reading skills within a work place setting
- Review and evaluate personal learning and development of reading skills
Using Writing Skills in a Workplace Real unit · OCN London
You'll gain knowledge of writing skills essential for workplace roles, identifying personal strengths and weaknesses. The unit supports development of writing techniques to produce accurate, clear, and appropriate written communication for specific work contexts.
What you'll be able to do
- Know the range of writing skills needed in a work place environment
- Identify writing skills that he/she needs to develop for a specific work place role
- Develop writing skills to meet the requirements of a work place
- Review his/her learning and identify areas for further development
Using a Computer Real unit · OCN London
It teaches you to operate a computer confidently by turning it on, navigating the screen using a mouse or touchpad, opening and closing programs, and shutting down the system safely. You'll also identify key components of the computer screen.
What you'll be able to do
- Turn on a computer and use its basic functions.
- Close down programs correctly and shut down a computer safely.
Using a Mobile Device Real unit · OCN London
You'll gain fundamental skills to operate a mobile device, including turning it on and off, making calls, sending text messages, accessing applications, and closing down apps correctly to ensure proper device management.
What you'll be able to do
- Demonstrate the ability to turn on a mobile device.
- Demonstrate the ability to use a mobile device.
- Demonstrate the ability to close down apps on a mobile device.
- Demonstrate the ability to turn off a mobile device.
Using the Telephone and Photocopier Real unit · OCN London
This unit equips learners with skills to answer and make telephone calls using appropriate language and tone, take accurate messages, and operate a photocopier to produce documents. You'll develop effective communication and equipment handling in an office setting.
What you'll be able to do
- Answer telephone calls appropriately in an office environment.
- Make telephone calls appropriately in an office environment.
- Use a photocopier effectively in an office environment.
Working as a Volunteer Real unit · OCN London
This unit introduces learners to safety rules and equipment used in volunteering roles. You'll demonstrate safe use of equipment, recognise potential hazards, follow supervisor instructions, and communicate effectively within a volunteer environment.
What you'll be able to do
- Know the safety rules when working as a volunteer
- Know the types of equipment used when working as a volunteer
- Use a piece of equipment safely when working as a volunteer
- Communicate effectively with others when working as a volunteer
Working in Catering Real unit · OCN London
This unit covers safety rules, food hygiene, and equipment use in a catering workplace. You'll safely operate and store catering equipment, recognise hazards, and communicate effectively while adhering to workplace safety and hygiene standards.
What you'll be able to do
- Know the safety rules in a catering work place
- Know the different types of catering equipment used in a work place
- Use a piece of catering equipment safely in a work place
- Store different types of catering equipment safely in a work place
- Communicate effectively in a catering work place
Working in Horticulture Real unit · OCN London
You'll gain knowledge of safety rules and equipment used in horticulture. The unit enables safe use of horticultural tools, understanding of personal protective equipment, and correct storage procedures within a horticultural workplace.
What you'll be able to do
- Know the safety rules when working in a horticultural work place
- Know the different types of horticultural equipment used when working in a work place
- Use a piece of horticultural equipment safely in a work place
- Know where to store different types of horticultural equipment safely in a work place
Working in Public Services Real unit · OCN London
This unit introduces learners to different types of public services and the nature of work within them. You'll describe service roles and the importance of teamwork in delivering effective public services.
What you'll be able to do
- Identify different types of public services.
- Describe the nature of work carried out in specific public services.
Working in Retail Real unit · OCN London
This unit provides learners with an understanding of safety rules and equipment in retail settings. You'll safely use retail equipment, recognise consequences of unsafe practices, and develop communication skills for effective interaction with colleagues and customers.
What you'll be able to do
- Know and understand the safety rules that apply in a retail workplace.
- Identify and describe different types of equipment commonly used in a retail workplace.
- Demonstrate the ability to use a piece of equipment safely in a retail workplace, following established procedures.
- Demonstrate the ability to communicate effectively with others in a retail workplace, including colleagues and customers.
Working in an Office Real unit · OCN London
You'll understand safety procedures and equipment used in an office environment. The unit covers safe operation of office equipment, hazard recognition, incident reporting, and effective communication with colleagues to maintain a safe workplace.
What you'll be able to do
- Know the safety rules in an office environment
- Know the different types of equipment used in an office environment
- Use a piece of equipment safely in an office environment
- Communicate effectively with others in an office environment
Working with Others Real unit · OCN London
This unit covers the principles of effective teamwork, including communication and active participation in group activities. You'll learn to contribute constructively within a team and review their own role to identify areas for improvement.
What you'll be able to do
- Work effectively with others in a team
- Participate actively in a given group activity, demonstrating effective teamwork skills
- Review his/her role and contribution when working with others, identifying areas for improvement
By email
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Develop and maintain positive working relationships with forecourt customers
Still deciding?
One email to help you decide: the facts, what it teaches and where to start free. With a link back here. Nothing else follows unless you confirm your address.
04The credits
The credits, and who awards them
Entry Level credits are regulated, and they are awarded by OCN London rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Applying for Jobs and CoursesAssisting the PublicBasic Food PreparationBasic Performance SkillsBrickwork: Introduction to Building a Half Brick Wall Three Courses HighCareer Planning for the Public ServicesCarry Out a Practical Activity in the WorkplaceCutting and Hanging Wall Coverings
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Preparing for and Taking Part in an Interview”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Preparing for and Taking Part in an Interview” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Undertaking an Enterprise Project” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Career Planning for the Public Services” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Health and Safety Procedures in the Workplace” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Applying for Jobs and Courses, one of this qualification's own units.
Applied to your own work
This unit provides learners with knowledge of how to apply for jobs and courses, including different application methods and key components. Learners will understand what information to include to support their applications effectively.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for OCNLR Entry Level Certificate in Entry to Employment (Entry 2)
52 units in this credential, in the order it lists them, awarded by OCN London.
- Applying for Jobs and Courses
- Assisting the Public
- Basic Food Preparation
- Basic Performance Skills
- Brickwork: Introduction to Building a Half Brick Wall Three Courses High
- Career Planning for the Public Services
and 46 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.