OCN London · RQF Entry Level
OCNLR Entry Level Certificate in Entry to Employment (Entry 1)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Entry Level
- Total credits13
- Guided learning130 hours
- Units in this qualification46
Awarded by OCN London · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
The OCNLR Entry Level Qualifications in Entry to Employment (Entry Levels 1, 2 and 3) are designed to enable Entry Level learners to progress directly into employment or into learning at a higher level as part of a progression pathway into employment in specific vocational sectors of their choosing. The qualifications have been developed to replace the OCNLR Using Employability Skills suite of qualifications. The Entry to Employment qualifications include a range of employability and vocational units. The employability units have been updated and broadened for today’s employment market, and specific vocational unit groups have been created to give access to vocational skills in the following areas: Business Administration Building and Construction Catering and Hospitality Early Years Health and Social Care Horticulture, Animal Care and Environment Public Services Retail and Customer Service Sport and Fitness
These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assisting the PublicReal unit · OCN London
What you'll be able to do
- Understand the purpose and function of a public service organisation.
- Assist members of the public effectively and appropriately.
- Understand how public service organisations handle complaints from the public.
- Provide assistance to a member of the public in a simulated or real-world scenario.
Basic Food PreparationReal unit · OCN London
What you'll be able to do
- Prepare a simple food item for cold presentation or cooking.
Basic Performance SkillsReal unit · OCN London
What you'll be able to do
- Identify simple performance skills relevant to a given context.
- Prepare for a performance, considering relevant factors such as audience and environment.
- Perform for an audience, demonstrating basic performance skills.
Brickwork: Introduction to Building a Half Brick Wall Three Courses HighReal unit · OCN London
What you'll be able to do
- Understand how to prepare for bricklaying tasks, including gathering materials and tools.
- Build a half brick wall, three courses high, following correct bricklaying techniques.
- Maintain a tidy and organised work area throughout the bricklaying process.
Career Planning for the Public ServicesReal unit · OCN London
What you'll be able to do
- Know about the different types of roles and responsibilities within the public services.
- Know about the key skills and qualities required for successful employment in the public services.
- Complete an application for employment within a public service organisation.
Cutting and Hanging Wall CoveringsReal unit · OCN London
What you'll be able to do
- Select appropriate equipment and tools for cutting and hanging wall coverings.
- Cut wallpaper accurately to fit a flat, vertical wall.
- Maintain a clean and tidy work area throughout the cutting and hanging process.
Developing Confidence Working with AnimalsReal unit · OCN London
What you'll be able to do
- Follow specific health and safety rules when working with animals.
- Understand the natural behaviour and original habitat of certain domesticated animals and how this relates to their care.
- Recognise certain behaviours in animals and understand why they show these behaviours.
Developing Skills for Gaining EmploymentReal unit · OCN London
What you'll be able to do
- Identify possible employment options that align with personal interests and skills
- Complete an application form accurately and effectively
- Create a straightforward Curriculum Vitae (CV) that highlights relevant experience and qualifications
- Understand how to conduct oneself appropriately at an interview to make a positive impression
- Locate job and training opportunities in a local area using available resources
- Plan for future career development by setting goals and identifying necessary steps
Environmental IssuesReal unit · OCN London
What you'll be able to do
- Know a way that human activities affect the environment, both positively and negatively
- Understand how humans can take action to benefit the environment and promote sustainability
Follow Instructions in the Work PlaceReal unit · OCN London
What you'll be able to do
- Know how instructions are given in the work place, including different methods of communication.
- Follow instructions in the work place accurately and effectively.
Food Safety and StorageReal unit · OCN London
What you'll be able to do
- Know a basic hygiene rule that is important for food safety.
- Store one specific type of food correctly to maintain its safety and quality.
- Know when food should be discarded due to spoilage or contamination.
Garden Maintenance SkillsReal unit · OCN London
What you'll be able to do
- Identify a specific tool used for garden maintenance.
- Describe the purpose of the identified tool used for garden maintenance.
- Demonstrate the ability to maintain a garden.
- Identify a method of garden waste disposal.
- Describe the identified method of garden waste disposal.
Handling Stock in a Retail EnvironmentReal unit · OCN London
What you'll be able to do
- Unpack stock in a retail environment.
- Move stock within a retail environment.
- Store stock safely in a retail environment.
- Fill up stock on display in a retail environment.
Health and FitnessReal unit · OCN London
What you'll be able to do
- Describe methods for keeping fit and healthy.
- Interact effectively with others in a health and fitness setting.
- Participate in an activity designed to develop health and fitness.
- Complete a training programme designed to improve health and fitness.
- Work safely when participating in a health and fitness activity.
Health and Safety Procedures in the Work PlaceReal unit · OCN London
What you'll be able to do
- Recognise health and safety procedures in the work place, identifying potential hazards and risks.
- Carry out tasks with regard to health and safety in the work place, following established protocols and guidelines.
Health and Safety: ConstructionReal unit · OCN London
What you'll be able to do
- Describe the potential dangers of working in a construction environment.
- Identify specific dangers and associated precautions when working in construction.
- Work safely, adhering to identified precautions.
- Describe safe working practices relevant to construction.
Improving Own FitnessReal unit · OCN London
What you'll be able to do
- Describe the benefits of participating in an exercise and fitness activity.
- Participate in an exercise and fitness activity safely and effectively.
- Review own performance in an exercise and fitness activity, identifying areas for improvement.
Indoor Team GamesReal unit · OCN London
What you'll be able to do
- Use the appropriate equipment for participating in an indoor team game.
- Interact effectively with others during an indoor team game.
- Know the meaning of game tactics and how they are used.
- Use safe working practices when participating in an indoor team game.
- Review own performance and personal skills demonstrated during the game.
Induction to WorkReal unit · OCN London
What you'll be able to do
- Know the location of key areas within a workplace.
- Know the key members of staff within a workplace and their roles.
- Understand own role and responsibilities within a workplace.
- Stay safe by following safety procedures in a workplace.
Introduction to Carpentry and JoineryReal unit · OCN London
What you'll be able to do
- Know about the different types of tools used in carpentry and joinery.
- Know about the different types of equipment used in carpentry and joinery.
- Know about the different types of materials used in carpentry and joinery.
- Demonstrate the ability to respond appropriately to others in a work environment.
- Work safely in a carpentry and joinery environment.
- Demonstrate the ability to select appropriate tools for specific carpentry and joinery projects.
- Demonstrate the ability to select appropriate equipment for specific carpentry and joinery projects.
- Demonstrate the ability to select appropriate materials for specific carpentry and joinery projects.
Introduction to Customer Service SkillsReal unit · OCN London
What you'll be able to do
- Describe the characteristics of good customer service.
- Explain how to make a good first impression on a customer.
- Describe how to deal with a complaint from a customer in a professional manner.
Introduction to Food, Drink and CookingReal unit · OCN London
What you'll be able to do
- Identify different kitchen utensils and equipment and their uses.
- Know the food groups required to prepare a balanced snack.
- Prepare a basic hot or cold drink safely.
- Recognise foods that are safe to eat without cooking.
- Prepare a basic hot or cold snack following instructions.
Introduction to Painting and DecoratingReal unit · OCN London
What you'll be able to do
- Comply with safe working practices in a painting and decorating environment.
- Prepare a work area for painting and decorating.
- Use tools and equipment safely and effectively.
- Prepare a surface for the application of materials.
- Apply materials to a prepared surface.
Introduction to the Care of AnimalsReal unit · OCN London
What you'll be able to do
- Identify a simple need of an animal, such as food, water, or shelter.
- Provide basic care for an animal, ensuring its well-being.
- Understand basic aspects of animal health and hygiene.
Introduction to the Hospitality IndustryReal unit · OCN London
What you'll be able to do
- Identify an outlet within the hospitality industry.
- Identify a job opportunity within the hospitality industry.
Looking After Customers in a Retail EnvironmentReal unit · OCN London
What you'll be able to do
- Present a positive and professional image of yourself to customers.
- Communicate effectively with customers in a retail environment.
- Deal with different types of customer enquiries in a retail setting.
Looking and Acting the Part in the Work PlaceReal unit · OCN London
What you'll be able to do
- Identify appropriate clothing and footwear for the work place
- Explain the importance of personal hygiene in the workplace
- Describe how to conduct him/herself appropriately at work
Making Career ChoicesReal unit · OCN London
What you'll be able to do
- Link personal skills, interests, and qualifications to the requirements of specific jobs
- Identify alternatives to paid employment, such as volunteering, further education, or training programmes
- Identify a suitable employment, training, or education option that aligns with personal goals and aspirations
Making a ProductReal unit · OCN London
What you'll be able to do
- Know and understand the relevant safety rules and procedures when making a product.
- Choose suitable materials for making a product, considering factors such as cost, availability, and suitability for purpose.
- Know the different types of equipment used in the product-making process and their specific functions.
- Safely and correctly use a piece of equipment to make a product, following established procedures.
- Know where to store materials and equipment safely and appropriately, ensuring their preservation and accessibility.
Preparing for and Taking Part in an InterviewReal unit · OCN London
What you'll be able to do
- Prepare effectively for an interview, including researching the company and role.
- Take part confidently and appropriately in an interview situation.
Reception and Filing SkillsReal unit · OCN London
What you'll be able to do
- Demonstrate how to perform reception duties in an office environment, such as greeting visitors and answering the telephone
- Demonstrate how to carry out filing tasks in an office environment, such as creating and maintaining filing systems
- Demonstrate how to deal with messages in an office environment, such as taking and delivering messages accurately
Sowing and Growing PlantsReal unit · OCN London
What you'll be able to do
- Use appropriate indoor sowing techniques for different types of plants
- Use appropriate outdoor sowing techniques for different types of plants
- Maintain seedling plants to ensure healthy growth
- Transplant seedling plants effectively to a new location
Understanding the Skills Required for FloristryReal unit · OCN London
What you'll be able to do
- Identify the relevant tools and equipment required for floristry tasks.
- Identify the relevant plant material required for floristry tasks.
- Explain preservation and conditioning techniques used in floristry.
- Describe basic design principles used in floristry.
- Describe construction techniques used in floristry.
Undertaking an Enterprise ProjectReal unit · OCN London
What you'll be able to do
- Select a product suitable for sale to a defined target market.
- Select a suitable venue for selling the chosen product.
- Understand the equipment and resources required to successfully sell the chosen product.
- Actively participate in an enterprise project, contributing to its success.
Using Communication Skills in a Work PlaceReal unit · OCN London
What you'll be able to do
- Know communication skills needed in a work place
- Identify his/her communication skills that need to be developed for a work place
- Develop communication skills in a work place
Using Number Skills in a Work PlaceReal unit · OCN London
What you'll be able to do
- Recognise the number skills required in a work place environment.
- Identify his/her existing number skills relevant to a work place.
- Identify his/her number skills that need further development for effective performance in a work place.
- Develop number skills to meet the demands of a work place.
Using Reading Skills in a Work PlaceReal unit · OCN London
What you'll be able to do
- Know the essential reading skills required to perform effectively in a work place environment.
- Identify his/her own reading skills that need to be developed to meet the demands of a work place role.
- Develop reading skills through targeted practice and application in a work place context.
Using Writing Skills in a Work PlaceReal unit · OCN London
What you'll be able to do
- Know the writing skills needed in a work place.
- Identify personal writing skills that need to be developed for a work place.
- Develop writing skills in a work place.
Using a ComputerReal unit · OCN London
What you'll be able to do
- Turn on a computer and use it for basic tasks
- Close down a program and shut down the computer safely
Using a Mobile DeviceReal unit · OCN London
What you'll be able to do
- Turn on a mobile device and use its basic functions.
- Close down an app and turn off a mobile device correctly.
Using the Telephone and PhotocopierReal unit · OCN London
What you'll be able to do
- Demonstrate the ability to answer telephone calls promptly and professionally in an office environment
- Demonstrate the ability to make telephone calls effectively in an office environment
- Demonstrate the ability to use a photocopier safely and correctly in an office environment
Working as a VolunteerReal unit · OCN London
What you'll be able to do
- Know and adhere to safety rules when working as a volunteer.
- Know the different types of equipment commonly used when working as a volunteer.
- Communicate effectively when working as a volunteer.
Working in CateringReal unit · OCN London
What you'll be able to do
- Know and understand the key safety rules and procedures when working in catering.
- Know the different types of equipment commonly used when catering.
- Use a piece of catering equipment safely and correctly.
- Know where to store different types of catering equipment to maintain hygiene and safety.
- Recognise when catering equipment may be unsafe to use and report it appropriately.
Working in HorticultureReal unit · OCN London
What you'll be able to do
- Know and understand the relevant safety rules and regulations when working in a horticultural workplace.
- Know the different types of equipment commonly used in a horticultural workplace and their specific functions.
- Safely and correctly use a piece of horticultural equipment, following established procedures.
- Know the appropriate storage locations for different types of horticultural equipment, ensuring safety and preservation.
- Recognise potential hazards and signs that horticultural equipment may be unsafe to use, reporting concerns appropriately.
Working in Public ServicesReal unit · OCN London
What you'll be able to do
- Identify different types of public services.
- Describe the roles and responsibilities of individuals working in a specific public service.
Working with OthersReal unit · OCN London
What you'll be able to do
- Work effectively with others, understanding the importance of communication, cooperation, and respect
- Participate actively in a given group activity, contributing ideas and supporting the group's objectives
- Review his/her role in working with others, reflecting on their contributions and identifying areas for development
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assist job seekers to consider and take up suitable employment offers
- Education Welfare NOS Overview
- Education Welfare Services Summary
- Evaluate and process applications for registration
- Lead strategic workforce planning
- Unpack goods and materials for storage in food and drink operations
- Work in a Supporting Role within the Public Sector
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
Learners will understand the purpose and functions of public service organisations and develop skills to assist members of the public effectively. The unit includes handling enquiries and complaints to provide appropriate support.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for OCNLR Entry Level Certificate in Entry to Employment (Entry 1)
46 units in this credential, in the order it lists them, awarded by OCN London.
- Assisting the Public
- Basic Food Preparation
- Basic Performance Skills
- Brickwork: Introduction to Building a Half Brick Wall Three Courses High
- Career Planning for the Public Services
- Cutting and Hanging Wall Coverings
and 40 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.