How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Open Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Open Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open Awards.
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These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open Awards. It does the teaching and the mapping. Open Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Applying for Jobs and Courses Real unit · Open Awards
What you'll be able to do
- Know the different methods of applying for jobs and courses
- Understand the information required when applying for a job or course
- Complete application forms accurately and effectively
- Prepare a job or course application, including a CV or personal statement
Causes of Stress Real unit · Open Awards
What you'll be able to do
- Recognise the common causes of stress
- Identify the potential effects of stress on individuals
- Understand strategies for managing stress
Dealing with Problems Real unit · Open Awards
What you'll be able to do
- Recognise problems when they arise in a given situation
- Identify appropriate individuals to ask for help when a problem arises
- Participate in the process of solving a problem, under supervision
Developing Communication Skills Real unit · Open Awards
What you'll be able to do
- Demonstrate the ability to listen attentively and respond appropriately to other people
- Demonstrate the ability to speak clearly (or use alternative communication methods) to communicate effectively with other people
- Demonstrate the ability to engage constructively in discussions with other people
Developing Customer Service Skills Real unit · Open Awards
What you'll be able to do
- Know what good customer service is, including its key principles and benefits.
- Understand the importance of a good first impression in customer service, including how to create one.
Developing Skills for the Workplace: Getting Things Done Real unit · Open Awards
What you'll be able to do
- Be involved in decision making processes within the workplace.
- Be involved in problem solving activities within the workplace.
- Work effectively with others in a workplace setting.
Developing Skills for the Workplace: Health and Safety Real unit · Open Awards
What you'll be able to do
- Know the main health and safety regulations relevant to the workplace
- Understand the importance of following health and safety procedures
- Identify potential hazards in the workplace
- Understand how to report accidents and incidents in the workplace
Developing Skills for the Workplace: Looking and Acting the Part Real unit · Open Awards
What you'll be able to do
- Demonstrate the ability to take responsibility for themselves in a manner consistent with workplace expectations
Following Instructions Real unit · Open Awards
What you'll be able to do
- Follow written instructions accurately
- Follow verbal instructions accurately
- Know the potential impact of not following instructions correctly in a work environment
- Know the potential impact of not following instructions in a timely manner in a work environment
Job Searching Real unit · Open Awards
What you'll be able to do
- Identify and evaluate own skills, qualities and experience
- Identify job roles that align with their skills and interests
- Research different job roles and their requirements
- Identify sources of information about job opportunities
Participation in Team Activities Real unit · Open Awards
What you'll be able to do
- Know why teamwork may be necessary in different situations
- Recognise the individual members of a team
- Understand the different roles and responsibilities of individuals within a team
- Co-operate effectively as a member of a team
- Review the overall performance of a team and its members
Personal Presentation Real unit · Open Awards
What you'll be able to do
- Recognise the importance of personal appearance and its impact on self-esteem and social interactions.
- Understand the main features of the face and skin, including different skin types and common skin conditions.
- Recognise face and skin care products and techniques suitable for different skin types and concerns.
- Know the processes involved in hair care, including washing, conditioning, and styling.
- Understand the responsibility of using products and equipment safely and effectively, following manufacturer's instructions and safety guidelines.
Preparation for Work Real unit · Open Awards
What you'll be able to do
- Recognise and describe their own personal skills and qualities
- Understand the importance of personal skills and qualities in the workplace
- Identify different types of work and work environments
- Know what kind of work they would like to try based on their skills, qualities and interests
Preparing for Work Placement Real unit · Open Awards
What you'll be able to do
- Know the purpose and objectives of a work placement
- Understand the different types of work placements available
- Identify personal goals and objectives for a work placement
- Identify the skills they want to develop through the work placement
Setting Work Related Targets Real unit · Open Awards
What you'll be able to do
- Engage in the process of setting work-related targets, including understanding the purpose of targets and how to set them
- Know their own work-related targets, including what they are, how to achieve them, and how they contribute to the organisation's goals
Taking Part in an Interview Real unit · Open Awards
What you'll be able to do
- Demonstrate the ability to present oneself effectively at an interview
- Demonstrate the ability to actively take part in an interview
Understanding what Money is Used For Real unit · Open Awards
What you'll be able to do
- Have an awareness of the use of money for different purposes, including budgeting, saving, and spending
Using ICT Skills in a Work Place Real unit · Open Awards
What you'll be able to do
- Use ICT in a work place to complete tasks effectively
- Identify own ICT skills that need to be developed for a work place, including areas for improvement
- Develop ICT skills in a work place through training, practice, and feedback
Using Number Skills in a Work Place Real unit · Open Awards
What you'll be able to do
- Recognise situations where number skills are required in a workplace environment
- Identify personal number skills that require development for effective use in a workplace
- Develop number skills to meet the demands of a workplace environment
Using Reading Skills in a Work Place Real unit · Open Awards
What you'll be able to do
- Recognise situations where reading skills are required in a workplace environment
- Identify personal reading skills that require development for effective use in a workplace
- Develop reading skills to meet the demands of a workplace environment
Using Writing Skills in a Work Place Real unit · Open Awards
What you'll be able to do
- Know when writing skills are needed in a work place, including different types of written communication
- Identify own writing skills that need to be developed for a work place, including grammar, spelling, and punctuation
- Develop writing skills in a work place through practice, feedback, and training
Using a Computer Keyboard in a Workplace Setting Real unit · Open Awards
What you'll be able to do
- Type accurately using an alphanumeric keyboard in a workplace setting.
Using a Telephone in a Workplace Setting Real unit · Open Awards
What you'll be able to do
- Answer a telephone in a workplace setting in a professional manner
- Take messages accurately using a telephone in a workplace setting
- Transfer calls using a telephone in a workplace setting
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Draft and serve notices or other statutory enforceable documents for the purposes of work
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 2 records
- 1 record
- 3 records
- 1 record
- 1 record
Showing 6 roles, drawn from 14 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Health and Safety Training Specialist
This work can lead to managing a training team, setting safety training strategy across an organisation, or moving into a broader EHS specialist role.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Entry Level credits are regulated, and they are awarded by Open Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Applying for Jobs and CoursesCauses of StressDealing with ProblemsDeveloping Communication SkillsDeveloping Customer Service SkillsDeveloping Skills for the Workplace: Getting Things DoneDeveloping Skills for the Workplace: Health and SafetyDeveloping Skills for the Workplace: Looking and Acting the Part
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Taking Part in an Interview” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Lead it Apply
“Participation in Team Activities” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Applying for Jobs and Courses, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will explore various methods of applying for jobs and courses, understanding the advantages and disadvantages of each. They will identify the necessary information required for applications and develop skills to complete application forms accurately.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Open Awards Entry Level Certificate in Employability and Professional Development (Entry 1) (RQF)
23 units in this credential, in the order it lists them, awarded by Open Awards.
- Applying for Jobs and Courses
- Causes of Stress
- Dealing with Problems
- Developing Communication Skills
- Developing Customer Service Skills
- Developing Skills for the Workplace: Getting Things Done
and 17 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.