OCN London · RQF Entry Level
OCNLR Entry Level Diploma in Skills for Independence and Employability (Entry 2)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Entry Level
- Total credits37
- Guided learning370 hours
- Units in this qualification261
Awarded by OCN London · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
The OCNLR Entry Level Qualifications in Skills for Independence and Employability have been developed to address the needs of learners working at Entry Level, including those with learning difficulties and disabilities. It provides progression from Entry 1 to Entry 3 for those with lower level literacy, numeracy and employability skills. This suite of qualifications offers learners opportunities to access appropriate and relevant education and to enable them to improve their life opportunities, helping them to gain confidence, develop independent living and work skills, and enable them to progress. The qualifications provide a foundation for lifelong learning by focusing on transferable skills that are essential for living and working in the community.
These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Accessing Financial servicesReal unit · OCN London
You'll gain an understanding of various financial services, including bank accounts, insurance, and loans. The unit covers how to access and use these services appropriately and recognise when they are needed.
What you'll be able to do
- Know what the purpose of different financial services are
- Find and access different financial services
- Use a range of financial services effectively
- Know when a particular financial service is needed
Accessing Financial servicesReal unit · OCN London
It teaches you to understand basic financial services, including current and savings accounts and loans. You'll locate relevant information, demonstrate simple use of services, and recognise when specific financial services are required.
What you'll be able to do
- Identify the purpose of different financial services.
- Identify how to find different financial services.
- Demonstrate the ability to use different financial services.
- Recognise when a financial service is needed.
Accessing Health ServicesReal unit · OCN London
You'll gain knowledge and skills to access health services effectively, including understanding the purpose of different services, how to use them, and recognising when to seek medical advice.
What you'll be able to do
- Know what the service is for
- Use the service
- Know when the service is needed
Accessing Leisure ServicesReal unit · OCN London
It teaches you to understand the purpose of leisure services, locate and use them effectively. You'll recognise when leisure services are needed and how to access them using various transport methods.
What you'll be able to do
- Know what the leisure service is for and its intended purpose.
- Find the leisure service, including its location and contact details.
- Use the leisure service appropriately and effectively.
- Know when the leisure service is needed and under what circumstances it can be beneficial.
Accessing Leisure ServicesReal unit · OCN London
It teaches you to understand the purpose and benefits of leisure services, how to access them, and recognise when such services are needed. You'll follow procedures and use resources effectively within leisure settings.
What you'll be able to do
- Know what the service is for, understanding its purpose and the benefits it offers.
- Use the service effectively, following procedures and accessing available resources.
- Know when the service is needed, recognising situations where it can provide support or assistance.
Accessing Leisure ServicesReal unit · OCN London
You'll gain knowledge of leisure services, including their purpose, how to locate and use them, and recognising when such services are needed. This unit supports effective engagement with community leisure resources.
What you'll be able to do
- Know what a specific leisure service is designed to provide.
- Find a particular leisure service, including location and contact details.
- Use the leisure service appropriately and effectively.
- Know when the leisure service is needed or beneficial.
Action Planning to Improve PerformanceReal unit · OCN London
It teaches you to identify personal strengths and areas for improvement. You'll set specific, achievable targets and develop an action plan to enhance their performance.
What you'll be able to do
- Recognise their strengths.
- Recognise areas for self improvement.
- Identify a personal target for improvement.
Action Planning to Improve PerformanceReal unit · OCN London
You'll identify personal strengths and areas for self-improvement, and develop a specific, measurable, achievable, relevant, and time-bound (SMART) action plan. The unit includes identifying resources and support to achieve personal development targets.
What you'll be able to do
- Recognise some of his/her strengths and positive attributes.
- Recognise areas for self-improvement and development.
- Identify a personal target for improvement and set realistic goals.
Action Planning to Improve PerformanceReal unit · OCN London
You'll identify personal strengths and areas for improvement related to performance, set specific targets, and develop an action plan. This unit supports self-assessment and planning for personal development.
What you'll be able to do
- Recognise some of his/her strengths in relation to performance.
- Recognise areas for self-improvement in relation to performance.
- Identify personal targets for improvement in specific areas of performance.
- Develop an action plan to achieve identified personal targets.
Applying for Jobs and CoursesReal unit · OCN London
This unit provides learners with knowledge of how to apply for jobs and courses. You'll understand application methods, complete application forms, and identify and present relevant information to support their applications.
What you'll be able to do
- Apply for a job or course
- Know what information to use to support an application for a job or course
Applying for Jobs and CoursesReal unit · OCN London
This unit teaches learners how to apply for jobs and courses effectively. They will understand application methods, complete forms accurately, submit necessary documentation, and present qualifications and experience appropriately.
What you'll be able to do
- Apply for a job or course, including completing application forms and submitting required documentation.
- Know what information to use to support an application for a job or course, such as qualifications, experience, and personal statements.
Aspects of CitizenshipReal unit · OCN London
This unit provides learners with knowledge of individual rights and responsibilities within society, equal opportunity legislation, and the functions of local and national government. You'll also learn about public services available in their community.
What you'll be able to do
- Understand that individuals have rights and responsibilities within society.
- Understand equal opportunity issues in relation to current legislation and workplace practices.
- Understand the main functions and responsibilities of local and national government.
- Know the public services that are available within own community.
Aspects of CitizenshipReal unit · OCN London
You'll gain an understanding of citizenship, focusing on individual rights and responsibilities, equal opportunity legislation, and the functions of local and national government. The unit also covers public services available within the local community.
What you'll be able to do
- Understand that individuals have rights and responsibilities
- Understand equal opportunity issues in relation to current legislation
- Understand the main functions of local and national government
- Know public services available in own local community
Aspects of CitizenshipReal unit · OCN London
This unit provides an understanding of individual rights and responsibilities within society, equal opportunity issues, and relevant legislation. You'll also explore the main functions of local and national government and public services available in their community.
What you'll be able to do
- Understand that individuals have rights and responsibilities within society.
- Understand equal opportunity issues in relation to current legislation.
- Understand the main functions of local and national government.
- Know the public services available in own community.
Assertiveness and Decision Making SkillsReal unit · OCN London
This unit equips learners with assertiveness and decision-making skills, enabling them to express needs clearly, make informed choices, and understand their rights and responsibilities within group situations. You'll also develop negotiation skills and recognise collabourative benefits.
What you'll be able to do
- Speak up for him/herself in a structured situation, expressing needs and opinions clearly.
- Make decisions and choices in a structured situation, considering different options and their consequences.
- Recognise the rights and responsibilities of self and others in a group situation, promoting fairness and respect.
- Negotiate to achieve a desired outcome, using effective communication and compromise.
- Recognise the benefits of self-assertiveness and self-control in various situations.
Assertiveness and Decision Making SkillsReal unit · OCN London
This unit develops learners' assertiveness and decision-making skills, enabling them to express opinions confidently, participate in group decisions, and recognise their rights and responsibilities. You'll also learn strategies to achieve desired outcomes in discussions and appreciate self-control benefits.
What you'll be able to do
- Speak up for themselves in a clear and confident manner
- Make a decision when working as part of a group
- Recognise their own rights and responsibilities in different situations
- Achieve their desired outcome in a discussion or negotiation
- Understand the benefits of self-assertiveness and self-control in interpersonal interactions
Assertiveness and Decision Making SkillsReal unit · OCN London
You'll learn to communicate assertively, make informed decisions, and understand their rights and responsibilities. The unit covers negotiation techniques to achieve desired outcomes and highlights the benefits of self-assertiveness and self-control in various situations.
What you'll be able to do
- Speak up for themselves in a clear and confident manner
- Make decisions or choices based on available information
- Recognise their own rights and responsibilities in different situations
- Negotiate effectively to achieve a desired outcome
- Understand the benefits of self-assertiveness and self-control in interpersonal interactions
Awareness of Health and WellbeingReal unit · OCN London
You'll gain an understanding of health and wellbeing, factors that can negatively impact them, and the local health services available to support individuals in maintaining good health.
What you'll be able to do
- Understand the meaning of health and wellbeing and its importance
- Understand factors that can negatively impact an individual's health and wellbeing
- Identify local health services available to support health and wellbeing
Awareness of Health and WellbeingReal unit · OCN London
You'll develop an understanding of health and wellbeing, factors that can negatively affect them, and the range of local health services available to support individuals.
What you'll be able to do
- Understand the meaning of health and wellbeing and how they interrelate
- Understand factors that can negatively impact an individual's health and wellbeing
- Understand the range of health services available locally and how to access them
Awareness of Health and WellbeingReal unit · OCN London
You'll develop an understanding of health and wellbeing, including physical, mental, and social aspects. The unit covers factors affecting health, lifestyle influences, and awareness of local health services.
What you'll be able to do
- Understand the meaning of health and wellbeing, including physical, mental, and social aspects.
- Understand what can cause problems for someone’s health and wellbeing, including lifestyle factors and environmental influences.
- Understand the different types of health services that exist locally, including primary care, specialist services, and community support.
Basic Cooking TechniquesReal unit · OCN London
This unit provides learners with foundational knowledge of basic cooking techniques, including boiling, frying, baking, and grilling. You'll recognise relevant cooking equipment, understand health and safety issues, and prepare a dish using different methods.
What you'll be able to do
- Understand different methods of cooking, such as boiling, frying, baking, and grilling.
- Recognise different equipment needed for cooking, including pots, pans, ovens, and grills.
- Understand Health and Safety issues relating to different cooking methods, including the safe handling of hot surfaces and sharp objects.
- Make a dish using different cooking methods, following a recipe and using appropriate techniques.
Basic Cooking TechniquesReal unit · OCN London
You'll develop knowledge of basic cooking methods including boiling, frying, baking, and grilling, alongside the equipment used and health and safety considerations. The unit includes preparing dishes using different cooking techniques.
What you'll be able to do
- Understand different methods of cooking, including boiling, frying, baking, and grilling.
- Recognise different equipment needed for cooking, such as pots, pans, ovens, and utensils.
- Understand Health and Safety issues relating to different techniques, including food hygiene and safe handling of equipment.
- Understand some techniques are healthier than others, considering factors such as fat content and nutrient retention.
- Make a dish using different cooking methods, following a recipe and applying appropriate techniques.
Basic Food PreparationReal unit · OCN London
You'll gain practical skills to prepare simple food items for cold presentation and cooking. The unit includes appropriate preparation and presentation techniques for basic food items.
What you'll be able to do
- Prepare a simple food item for cold presentation or cooking.
Basic Food PreparationReal unit · OCN London
You'll learn to prepare simple food items for cold presentation and cooking while following basic hygiene procedures. The unit emphasises safe food preparation and the importance of maintaining hygiene standards.
What you'll be able to do
- Prepare simple food for cold presentation or cooking, following basic hygiene procedures.
Basic Performance SkillsReal unit · OCN London
You'll develop foundational performance skills such as stage presence, vocal projection, and non-verbal communication. The unit includes preparation for and delivery of a performance, emphasising rehearsal participation and responsibility.
What you'll be able to do
- Know about performance skills, including stage presence, vocal projection, and non-verbal communication
- Take a role in preparing for a performance, contributing to rehearsals and understanding their responsibilities
- Perform confidently for an audience, demonstrating the skills learned and engaging with the audience effectively
Basic Performance SkillsReal unit · OCN London
This unit introduces learners to basic performance skills such as posture, voice projection, and stage presence. You'll prepare for performances through rehearsing and gathering materials and demonstrate these skills confidently in front of an audience.
What you'll be able to do
- Know about basic performance skills, including posture, voice projection, and stage presence.
- Prepare for a performance, including rehearsing and gathering necessary materials.
- Perform for an audience, demonstrating confidence and engagement.
Basic Performance SkillsReal unit · OCN London
You'll be introduced to basic performance skills, including preparation and delivery for an audience. The unit covers awareness of audience and environment, and the use of posture, body language, and vocal projection during performance.
What you'll be able to do
- Identify simple performance skills relevant to a given context.
- Prepare for a performance, considering relevant factors such as audience and environment.
- Perform for an audience, demonstrating basic performance skills.
Carry out a Practical Activity in the Work PlaceReal unit · OCN London
It teaches you to plan and carry out a practical activity in the workplace safely. You'll identify necessary resources, follow a plan, use appropriate tools and equipment, and adhere to safety procedures throughout the activity.
What you'll be able to do
- Plan a practical activity in the work place.
- Carry out a practical activity in the work place.
- Work safely whilst carrying out a practical activity.
Carry out a Practical Activity in the Work PlaceReal unit · OCN London
You'll plan and carry out practical activities in the workplace safely. The unit covers resource identification, time management, following procedures, adapting to challenges, and adhering to health and safety requirements.
What you'll be able to do
- Plan a practical activity in the work place, taking into account available resources and time constraints.
- Carry out a practical activity in the work place, following the planned steps.
- Work safely, adhering to relevant health and safety procedures and guidelines.
Choosing Clothing and FootwearReal unit · OCN London
This unit covers understanding the importance of correct sizing, clothing shapes, and styles for personal fit and comfort. You'll recognise suitable clothing and footwear for different activities and know where to purchase them, considering personal preferences and practical needs.
What you'll be able to do
- Understand the importance of size, shape and clothing styles in relation to personal fit and comfort
- Recognise clothing and footwear suitable for different activities, considering factors such as safety, comfort, and practicality
- Know where to purchase clothing and footwear, including high street shops, online retailers, and specialist stores
Choosing Clothing and FootwearReal unit · OCN London
It teaches you to understand how size, shape, and clothing styles affect appearance and comfort. You'll recognise suitable clothing and footwear for different activities and know where to purchase them.
What you'll be able to do
- Understand how size, shape, and clothing styles can affect appearance and comfort.
- Recognise clothing and footwear suitable for different activities, such as sports, work, and social events.
- Know where to purchase clothing and footwear, including shops, markets, and online retailers.
College InductionReal unit · OCN London
You'll gain an understanding of the college environment, including the location and purpose of key facilities, identification of staff roles, and their own responsibilities. The unit also covers differences between college and previous educational settings and relevant health and safety procedures.
What you'll be able to do
- Locate key facilities within the college or learning environment.
- Identify key members of staff and understand their respective roles.
- Identify and explain the reasons for attending college.
- Understand and adhere to own responsibilities while at college.
- Understand the key differences between college and a previous educational establishment.
- Identify and follow relevant Health and Safety procedures within the college environment.
College InductionReal unit · OCN London
This unit equips learners with knowledge of the college environment, enabling them to locate facilities, identify staff and their roles, understand reasons for attendance, recognise personal responsibilities, and appreciate differences from previous learning settings.
What you'll be able to do
- Demonstrate the ability to locate facilities at college.
- Demonstrate the ability to identify members of staff and their roles.
- Identify reasons for attending college.
- Understand own responsibilities while at college.
- Understand the differences between college and a previous learning establishment.
- Understand Health and Safety procedures in college.
College InductionReal unit · OCN London
This unit provides learners with a comprehensive college induction experience. You'll locate facilities, identify staff and their roles, understand reasons for attending college, recognise responsibilities, and appreciate differences from previous education.
What you'll be able to do
- Locate facilities at college.
- Identify members of staff and their roles.
- Identify reasons for attending college.
- Understand own responsibilities while at college.
- Understand the differences between college and a previous learning establishment.
- Understand Health and Safety procedures in college.
Decision Making in the Work PlaceReal unit · OCN London
This unit develops learners' ability to make decisions at work with support and to collabourate effectively with colleagues. You'll identify decisions, gather relevant information, choose appropriate actions, and participate in group discussions, listening to and considering others' views.
What you'll be able to do
- Make a decision at work, with support from others.
- Work with others in the work place to make a decision.
Decision Making in the Work PlaceReal unit · OCN London
You'll learn to make decisions independently and collabouratively in the workplace. The unit covers decision-making processes and the roles individuals play when working alone or with others.
What you'll be able to do
- Make a decision independently in a work environment.
- Collaborate with others in the workplace to reach a decision.
Developing Confidence Working With AnimalsReal unit · OCN London
This unit develops learners' confidence in working with animals by teaching health and safety procedures, understanding animal behaviour and habitats, and recognising behaviours in animals and humans to ensure safe and effective care.
What you'll be able to do
- Follow relevant Health and Safety rules and procedures when working with animals.
- Understand the natural behaviour and original habitat of a range of domesticated animals and the implications of this knowledge for their care and welfare.
- Recognise a range of behaviours in both animals and humans and understand the underlying reasons for these behaviours.
- Look after a range of animals and themselves, taking into consideration both their feelings and physical needs.
Developing Confidence Working with AnimalsReal unit · OCN London
It teaches you to work confidently with animals by following health and safety rules, understanding natural behaviours and habitats of domesticated animals, and recognising common animal behaviours and their causes.
What you'll be able to do
- Follow specific health and safety rules when working with animals.
- Understand the natural behaviour and original habitat of certain domesticated animals and how this relates to their care.
- Recognise certain behaviours in animals and understand why they show these behaviours.
Developing Confidence Working with AnimalsReal unit · OCN London
This unit covers essential health and safety rules when working with animals, the natural habitats of common domesticated animals such as dogs, cats, and rabbits, and the recognition of specific animal behaviours. You'll gain confidence in animal handling through understanding welfare and safety considerations.
What you'll be able to do
- Follow specific and relevant health and safety rules in the workplace
- Understand the natural original habitat of certain domesticated animals
- Recognise certain behaviours in animals
Developing Emotional ResilienceReal unit · OCN London
This unit introduces learners to the concept of emotional resilience, personal responses to various situations, and methods for developing resilience. You'll define emotional resilience, recognise their emotional reactions, and explore strategies to strengthen coping mechanisms.
What you'll be able to do
- Define the meaning of the term ‘emotional resilience’.
- Recognise and understand personal responses to new emotional, environmental and social situations.
- Understand a method for developing emotional resilience.
Developing Emotional ResilienceReal unit · OCN London
It teaches you to understand the term 'emotional' in personal and social contexts, recognise emotional responses, and develop emotional resilience. You'll describe reactions to various emotions and explore methods to enhance resilience.
What you'll be able to do
- Define the meaning of the term 'emotional' in different contexts.
- Describe how a person might respond in an emotional situation, recognising a range of potential behaviours.
- Explain methods to develop emotional resilience in oneself and others.
Developing Emotional ResilienceReal unit · OCN London
You'll understand the concept of emotional resilience, recognise personal responses to new emotional, environmental, and social situations, and explore strategies to develop resilience. The unit covers coping mechanisms and support systems to manage emotional challenges.
What you'll be able to do
- Understand what is meant by the term ‘emotional resilience’ and its importance in everyday life.
- Understand personal responses to new emotional, environmental and social situations, recognising individual triggers and reactions.
- Know about ways for developing emotional resilience, including coping mechanisms and support networks.
Developing Healthy Relationships and RespectReal unit · OCN London
It teaches you to understand healthy relationships by defining characteristics and recognising factors affecting them. You'll identify key communication features and values that support respectful and healthy relationships.
What you'll be able to do
- Understand the meaning of a 'healthy relationship'.
- Recognise that relationships are affected by both controllable and uncontrollable factors.
- Identify the key features of good communication within a healthy relationship.
- Understand the values and attitudes that contribute to the development of healthy and respectful relationships.
Developing Healthy Relationships and RespectReal unit · OCN London
You'll explore the characteristics of healthy relationships, the role of communication including active listening, and the development of respect for others. This unit emphasises trust and effective communication as foundations for maintaining healthy interpersonal relationships.
What you'll be able to do
- Understand the meaning of a healthy relationship
- Understand how communication contributes to a healthy relationship
- Understand how respect for others can be developed
Developing Healthy Relationships and RespectReal unit · OCN London
You'll understand the characteristics of healthy relationships, including trust, respect, and equality. The unit covers recognising unhealthy control, the role of communication, and values that support the development of positive relationships.
What you'll be able to do
- Understand what is meant by a ‘healthy relationship’, including characteristics such as trust, respect, and equality.
- Understand the use of control in a relationship, recognising signs of unhealthy control and power imbalances.
- Understand how good communication creates a healthy relationship, including active listening, empathy, and assertive communication.
- Understand values and attitudes which help to develop healthy relationships and respect for others, including tolerance, understanding, and acceptance.
Developing Personal Confidence and Self AwarenessReal unit · OCN London
This unit develops learners' understanding of personal confidence and self-awareness. You'll explore factors affecting confidence, effective social participation, stress management techniques, and goal setting for personal development.
What you'll be able to do
- Explain the reasons for feeling confident in different situations.
- Describe how to participate effectively in social situations.
- Identify ways to manage stress and anxiety.
- Set realistic and achievable goals for own personal development.
Developing Personal Confidence and Self AwarenessReal unit · OCN London
This unit develops learners' understanding of personal confidence, self-esteem, appropriate social behaviour, stress management techniques, and goal-setting for personal development.
What you'll be able to do
- Understand the feelings associated with confidence and self-esteem
- Understand appropriate behaviour in various social situations
- Understand techniques for managing stress effectively
- Set realistic and achievable goals for personal development
Developing Personal Confidence and Self AwarenessReal unit · OCN London
It teaches you to develop personal confidence and self-awareness by understanding factors affecting confidence. You'll participate effectively in social situations, manage stress, and set personal development goals.
What you'll be able to do
- Understand the reasons for feeling confident and lacking confidence, including internal and external factors.
- Understand effective participation in social situations, including communication skills and social etiquette.
- Understand ways to manage stress, including relaxation techniques and coping strategies.
- Set goals for own development, including identifying strengths and areas for improvement.
Developing Skills for Gaining EmploymentReal unit · OCN London
You'll learn to identify employment options, complete application forms, and create a Curriculum Vitae. The unit also covers interview conduct and locating job and training opportunities within the local area.
What you'll be able to do
- Identify possible employment options, considering personal skills and interests.
- Complete an application form accurately and thoroughly.
- Create a straightforward Curriculum Vitae (CV) that highlights relevant skills and experience.
- Understand how to conduct self at interview, demonstrating appropriate behaviour and communication skills.
- Locate job and training opportunities in a local area, using available resources.
- Plan for future career development, setting realistic goals and identifying necessary steps.
Developing Skills for Gaining EmploymentReal unit · OCN London
This unit equips learners with skills for gaining employment, including identifying job options, completing application forms, creating a basic CV, understanding interview conduct, locating local opportunities, and planning career development.
What you'll be able to do
- Identify possible employment options, considering personal skills, interests, and local opportunities.
- Complete an application form, providing accurate and relevant information.
- Create a straightforward Curriculum Vitae (CV), highlighting key skills and experience.
- Understand how to conduct self at interview, demonstrating appropriate behaviour and communication skills.
- Locate job and training opportunities in a local area, using various resources and methods.
- Plan for future career development, setting realistic goals and identifying necessary steps.
Developing Skills for Gaining EmploymentReal unit · OCN London
You'll learn to identify suitable employment options, complete application forms accurately, create a straightforward Curriculum Vitae, and understand appropriate interview conduct. The unit also covers locating local job and training opportunities and preparing for employment.
What you'll be able to do
- Identify possible employment options that align with personal interests and skills
- Complete an application form accurately and effectively
- Create a straightforward Curriculum Vitae (CV) that highlights relevant experience and qualifications
- Understand how to conduct oneself appropriately at an interview to make a positive impression
- Locate job and training opportunities in a local area using available resources
- Plan for future career development by setting goals and identifying necessary steps
Digital Communications TechnologyReal unit · OCN London
You'll develop skills in using digital communication technologies, including composing and sending messages via asynchronous tools and participating in real-time communication using synchronous tools. The unit also covers inputting, storing, and transferring data on mobile devices.
What you'll be able to do
- Use asynchronous digital tools (e.g. email, text message) to compose and send messages effectively.
- Use synchronous digital tools (e.g. online chat rooms, VoIP, video conferencing) for real-time online communication.
- Input and store data securely on a mobile device.
- Transfer data efficiently between mobile devices.
Digital Content Creation – Text and ImageReal unit · OCN London
You'll develop skills in digital content creation by identifying various page layouts and their purposes. They will practise inputting, editing, and formatting text and digital media to produce a complete digital publication.
What you'll be able to do
- Identify different page layouts.
- Input text and other digital media into a publication.
- Edit, format and produce a digital publication.
Digital Safety and SecurityReal unit · OCN London
You'll develop knowledge and skills to maintain digital safety and security. The unit includes safeguarding online behaviour, protecting data, and adhering to legal and organisational policies when working online.
What you'll be able to do
- Describe how to safeguard yourself and others when working online.
- Apply precautions to maintain data security.
- Adhere to legal and organisational constraints, guidelines and procedures which apply when working online.
Drug and Alcohol AwarenessReal unit · OCN London
You'll understand the differences between soft drinks and alcoholic beverages, as well as legal and illegal drugs. The unit covers the effects of drug and alcohol use on the body and behaviour.
What you'll be able to do
- Know the difference between soft drinks and alcoholic drinks, including their composition.
- Know the difference between a legal and an illegal drug, including examples of each.
- Recognise the potential effects of drug and alcohol use on the body and behaviour.
Drug and Alcohol AwarenessReal unit · OCN London
You'll develop an understanding of the differences between soft and alcoholic drinks, legal and illegal drugs, and recognise the effects of drug and alcohol use on the body and behaviour.
What you'll be able to do
- Distinguish between soft drinks and alcoholic drinks
- Differentiate between legal and illegal drugs
- Recognise the potential effects of drug and alcohol use on the body and behaviour
Drug and Alcohol AwarenessReal unit · OCN London
You'll understand the differences between soft drinks and alcoholic beverages, legal and illegal drugs, and recognise the effects of drug and alcohol use. This unit promotes awareness of substance classifications and their potential impact on health.
What you'll be able to do
- Know the difference between soft drinks and alcoholic drinks, including their effects.
- Know the difference between a legal and an illegal drug, including their classification.
- Recognise the potential effects of drug and alcohol use on individuals.
Eating OutReal unit · OCN London
It teaches you to recognise different eating establishments and food types available when dining out. You'll choose a suitable place to eat, demonstrate appropriate behaviour, and identify correct cutlery for various meals.
What you'll be able to do
- Identify different places to eat out
- Recognise different types of food available when eating out
- Select a suitable place to eat out based on given criteria
- Demonstrate the ability to eat a meal in a restaurant or similar establishment
- Identify which cutlery to use for different courses or food items
Eating OutReal unit · OCN London
You'll identify various types of eating establishments and food options, select a suitable place to eat, and demonstrate appropriate behaviour during meals. The unit also covers the correct use of cutlery for different foods.
What you'll be able to do
- Identify different types of places where you can eat out.
- Recognise different types of food that are available when eating out.
- Choose a suitable place to eat out, based on personal preferences and needs.
- Eat a meal in a restaurant or similar establishment, demonstrating appropriate behaviour.
- Identify which cutlery to use for different courses of a meal.
Eating OutReal unit · OCN London
You'll explore different types of eateries and food options available when eating out. The unit develops skills in choosing suitable venues, ordering and eating meals appropriately, and using cutlery correctly.
What you'll be able to do
- Know about different types of places where people can eat out
- Know about different types of food that can be eaten when eating out
- Choose a suitable place to eat out based on personal preferences and needs
- Eat a meal appropriately when eating out
- Know which pieces of cutlery to use for different courses and food types
Environmental IssuesReal unit · OCN London
You'll understand how human activities can negatively impact the environment and describe positive actions that can be taken to benefit and protect it.
What you'll be able to do
- Know specific ways in which human activities can negatively affect the environment.
- Understand that humans can take positive actions to benefit and protect the environment.
Environmental IssuesReal unit · OCN London
This unit provides learners with an understanding of environmental issues caused by human activities and explores actions that can benefit the environment. You'll consider sustainable practices to reduce negative environmental impact.
What you'll be able to do
- Know some ways that human activities affect the environment, both positively and negatively.
- Understand that people can take action to benefit the environment and promote sustainability.
Environmental IssuesReal unit · OCN London
This unit provides learners with an understanding of the environmental impact of human activities, both positive and negative, including pollution and renewable energy. You'll explore actions that promote environmental sustainability and the concept of conservation.
What you'll be able to do
- Know a way that human activities affect the environment, both positively and negatively
- Understand how humans can take action to benefit the environment and promote sustainability
Everyday Food and Drink PreparationReal unit · OCN London
This unit teaches learners how to prepare hot and cold drinks and simple snacks safely. You'll also understand food storage, cleaning procedures, and kitchen safety practices to maintain hygiene and prevent hazards.
What you'll be able to do
- Describe how to prepare a hot or cold drink.
- Describe how to prepare a snack.
- Demonstrate how to clean up after preparing food.
- Describe how to store food and drink.
- Describe how to be safe in the kitchen.
Everyday Food and Drink PreparationReal unit · OCN London
This unit equips learners with skills to safely prepare hot and cold drinks and simple dishes, following recipes and safe working practices. You'll also learn to clean up, store food and drink correctly, and identify potential kitchen hazards.
What you'll be able to do
- Demonstrate how to prepare a hot or cold drink safely
- Demonstrate how to prepare a simple dish following instructions
- Demonstrate how to clean up the work area after preparing food and drink
- Describe how to store food and drink correctly to maintain freshness and safety
- Demonstrate safe working practices in a kitchen environment
Everyday Food and Drink PreparationReal unit · OCN London
It teaches you to prepare simple hot and cold drinks and basic dishes safely, maintaining hygiene and cleanliness. You'll also learn correct food storage and safe kitchen practices.
What you'll be able to do
- Prepare a hot or cold drink safely.
- Prepare simple dishes or snacks using basic ingredients.
- Clean up the work area after preparing food and drink.
- Store food and drink correctly to maintain freshness and safety.
- Work safely in a kitchen environment, identifying potential hazards.
Exploring ArtReal unit · OCN London
This unit introduces learners to various art forms and techniques, fostering appreciation and personal expression. You'll create a piece of art using chosen methods and demonstrate responsibility by tidying the workspace and disposing of materials appropriately.
What you'll be able to do
- Develop an appreciation for different forms of art.
- Identify a range of art techniques used in creating art.
- Produce a piece of personal art using chosen techniques.
- Tidy up the work area after creating art, disposing of materials appropriately.
Exploring ArtReal unit · OCN London
You'll develop an appreciation of different art forms and techniques, produce a personal piece of art, and learn to maintain a tidy work area.
What you'll be able to do
- Appreciate different forms of art.
- Know of a range of art techniques.
- Produce a piece of personal art.
- Tidy up the work area after creating art.
Exploring ArtReal unit · OCN London
It teaches you to appreciate various art forms and techniques, create original artwork, and understand the importance of tidying the work area. You'll explore different artistic methods and develop practical skills in art creation.
What you'll be able to do
- Appreciate and understand different forms of art.
- Know and understand a range of art techniques and processes.
- Create a piece of art using chosen techniques and materials.
- Tidy up a work area after creating art, including disposing of materials safely.
Exploring DanceReal unit · OCN London
It teaches you to explore dance through movement in response to sound and music. You'll develop spatial awareness and create basic dance movements, expressing feelings through physical expression.
What you'll be able to do
- Demonstrate movement in response to different sounds or music
- Demonstrate movement while using space effectively
- Create basic dance movements using different body parts
Exploring DanceReal unit · OCN London
This unit introduces learners to fundamental dance skills, focusing on moving to music, responding to changes in tempo and sound qualities, and creating simple dance sequences with coordinated movements.
What you'll be able to do
- Move rhythmically in response to different types of sound.
- Create a sequence of dance movements.
Exploring DanceReal unit · OCN London
You'll explore dance through rhythmic movement and spatial awareness. They will respond to different sounds, move purposefully within a defined space, and create and perform simple dance sequences.
What you'll be able to do
- Move rhythmically in response to different types of sound.
- Move freely and purposefully within a defined space.
- Create simple dance movements and sequences.
Exploring MusicReal unit · OCN London
This unit introduces learners to music appreciation, identification of common musical instruments by sound and appearance, and participation in group music-making by playing a simple instrument or singing in time with others.
What you'll be able to do
- Listen to and appreciate different styles of music.
- Identify a range of common musical instruments by their sound or appearance.
- Play a simple musical instrument or sing in time with others in a group setting.
Exploring MusicReal unit · OCN London
It teaches you to appreciate music from diverse genres and cultures, identify and play musical instruments using basic techniques, and participate in group performances demonstrating appropriate behaviour.
What you'll be able to do
- Demonstrate an ability to appreciate music from different genres and cultures.
- Identify and play a range of musical instruments, demonstrating basic techniques.
- Play a musical instrument with others in a group setting, contributing to a musical performance.
Exploring PerformanceReal unit · OCN London
You'll prepare for and participate in performances by gathering resources, following instructions, and cooperating with others. This unit also includes reflecting on performance to identify strengths and areas for improvement.
What you'll be able to do
- Prepare for a performance, ensuring all necessary materials and resources are available.
- Follow instructions accurately during a performance.
- Cooperate with others effectively in a performance, contributing to a positive group dynamic.
- Reflect on own performance, identifying strengths and areas for improvement.
Exploring PerformanceReal unit · OCN London
You'll prepare for and participate in a performance, following instructions and cooperating with others. This unit also covers organising resources and reflecting on personal performance to support continuous improvement.
What you'll be able to do
- Prepare effectively for a performance, ensuring all necessary materials and resources are available.
- Follow instructions accurately and consistently during a performance.
- Cooperate effectively with others during a performance, demonstrating teamwork and communication skills.
- Reflect on own performance, identifying strengths and areas for improvement.
Follow Instructions in the Work PlaceReal unit · OCN London
You'll understand different methods of communication for instructions in the workplace. The unit develops skills to follow written and verbal instructions accurately and seek clarification when necessary to complete tasks.
What you'll be able to do
- Know how instructions are given in the work place, including different methods of communication.
- Follow instructions in the work place accurately and effectively.
Follow Instructions in the Work PlaceReal unit · OCN London
You'll understand the different methods by which instructions are given in the workplace and the importance of clear communication. The unit develops skills to follow verbal and written instructions accurately and to seek clarification when necessary.
What you'll be able to do
- Know how instructions are given in the workplace
- Follow instructions in the workplace
Follow Instructions in the Work PlaceReal unit · OCN London
This unit provides learners with the skills to follow instructions effectively in the workplace. You'll understand different communication methods and channels for giving instructions and be able to accurately interpret and complete tasks.
What you'll be able to do
- Know how instructions are given in the work place, identifying different communication methods and channels.
- Follow instructions in the work place, accurately interpreting and implementing tasks as directed.
Food Safety and StorageReal unit · OCN London
You'll gain fundamental knowledge of food safety and storage practices. This unit covers hygiene rules, correct storage of different food types, and recognising when food should be discarded to ensure safety.
What you'll be able to do
- Know basic hygiene rules to maintain a safe food preparation environment.
- Store different types of food correctly to prevent spoilage and contamination.
- Know when food should be discarded due to spoilage, expiry, or other safety concerns.
Food Safety and StorageReal unit · OCN London
This unit introduces basic food hygiene and storage principles. You'll know how to prevent contamination, store various food types correctly, and recognise when food should be discarded to maintain safety.
What you'll be able to do
- Know basic hygiene rules to prevent food contamination and ensure food safety
- Store different types of food correctly to maintain freshness and prevent spoilage
- Know when food should be discarded based on expiry dates, signs of spoilage, and food safety guidelines
Food Safety and StorageReal unit · OCN London
You'll understand fundamental food safety principles including hygiene rules, safe storage of different food types, and recognising when food should be discarded. The unit focuses on preventing foodborne illnesses through proper kitchen practices.
What you'll be able to do
- Describe basic hygiene rules related to food safety
- Describe how to store different types of food safely
- Identify when food should be discarded due to safety concerns
Food Safety and StorageReal unit · OCN London
This unit provides learners with knowledge of basic food hygiene rules, correct storage methods for various food types, and criteria for discarding food. The focus is on maintaining a safe and clean food preparation environment to prevent contamination.
What you'll be able to do
- Know basic hygiene rules to maintain a safe food environment.
- Store different types of food correctly to prevent spoilage.
- Know when food should be discarded due to potential health risks.
Food Safety and StorageReal unit · OCN London
This unit provides learners with basic knowledge of food hygiene, correct storage methods for specific foods, and criteria for discarding food to ensure safety.
What you'll be able to do
- Know a basic hygiene rule that is important for food safety.
- Store one specific type of food correctly to maintain its safety and quality.
- Know when food should be discarded due to spoilage or contamination.
Food Safety and StorageReal unit · OCN London
You'll develop knowledge of basic hygiene rules for food handling, correct storage methods for various food types, and criteria for discarding food to maintain safety. This unit ensures learners understand how to prevent contamination and spoilage in food preparation and storage.
What you'll be able to do
- Know basic hygiene rules for food handling and preparation
- Store different types of food correctly to prevent spoilage
- Know when food should be discarded due to safety concerns or expiry
Garden Maintenance SkillsReal unit · OCN London
You'll gain knowledge of common garden maintenance tools, their purposes, and safe operating procedures. The unit develops practical skills in performing garden tasks such as weeding and planting, alongside correct garden waste disposal methods.
What you'll be able to do
- Know the relevant tools and equipment used for garden maintenance, understanding their purpose and safe operation
- Maintain a garden, performing tasks such as weeding, planting, watering, and pruning under supervision
- Know the correct methods of garden waste disposal, including composting, recycling, and responsible disposal of non-recyclable waste
Garden Maintenance SkillsReal unit · OCN London
You'll develop practical garden maintenance skills, including identifying and safely using specific tools, carrying out maintenance tasks, and understanding methods of garden waste disposal.
What you'll be able to do
- Identify a specific tool used for garden maintenance.
- Describe the purpose of the identified tool used for garden maintenance.
- Demonstrate the ability to maintain a garden.
- Identify a method of garden waste disposal.
- Describe the identified method of garden waste disposal.
Garden Maintenance SkillsReal unit · OCN London
This unit provides knowledge of garden maintenance tools and their safe use. You'll demonstrate practical skills such as planting, weeding, watering, and pruning, and understand correct methods for garden waste disposal.
What you'll be able to do
- Know specific tools for garden maintenance, including their purpose and safe usage.
- Maintain a garden, including tasks such as planting, weeding, watering, and pruning.
- Know the correct methods of garden waste disposal, including composting, recycling, and responsible disposal of non-recyclable waste.
Gardening for PleasureReal unit · OCN London
This unit provides learners with knowledge of garden environments, identification of common plants, and the selection and use of appropriate planting equipment. You'll also learn correct planting techniques and how to care for gardening tools.
What you'll be able to do
- Know what constitutes a garden environment.
- Identify different types of plants commonly found in a garden.
- Know what equipment to use for planting various plants.
- Know where to plant different types of plants in a garden.
- Plant plants correctly.
- Care for gardening equipment after use.
Gardening for PleasureReal unit · OCN London
This unit introduces learners to gardening for pleasure, including identifying plants and garden equipment. You'll learn where and how to plant effectively and how to care for gardening tools.
What you'll be able to do
- Know what gardening is and its various aspects.
- Identify different types of plants commonly found in gardens.
- Know the purpose and safe use of common garden equipment.
- Know where to plant different types of plants based on their needs.
- Plant seeds, seedlings, or established plants correctly.
- Care for garden equipment, ensuring it is clean and in good working order.
Gardening for PleasureReal unit · OCN London
You'll understand what constitutes a garden and its purpose. The unit includes identifying common plants, selecting and using appropriate gardening equipment, and learning correct planting techniques and equipment care.
What you'll be able to do
- Know what constitutes a garden and its purpose.
- Identify common plants found in a garden setting.
- Know what equipment is typically used for planting activities.
- Know where to plant different types of plants based on their needs.
- Plant seeds or seedlings correctly.
- Care for gardening equipment by cleaning and storing it appropriately.
Getting about SafelyReal unit · OCN London
You'll understand how to stay safe when out and about by identifying hazards and risks in different environments. The unit covers safe travel planning, personal safety in the dark, and emergency evacuation procedures.
What you'll be able to do
- Identify potential hazards and risks to personal safety when out and about in different environments
- Take appropriate precautions to stay safe when travelling to a specific destination
- Take precautions to ensure personal safety in the dark, including the use of appropriate lighting and reflective clothing
- Know the procedures to follow in the event of an emergency evacuation from a building or public space
Getting about SafelyReal unit · OCN London
You'll gain knowledge of how to stay safe when out in the community, including planning safe travel routes, recognising hazards, and understanding emergency evacuation procedures. The unit also covers safety measures for being out after dark.
What you'll be able to do
- Stay safe when out and about in the community.
- Travel to a specific destination safely.
- Be safe when out in the dark.
- Know emergency evacuation procedures for different locations.
Getting about SafelyReal unit · OCN London
This unit provides learners with knowledge of personal safety when out and about, safe travel practices, visibility in low light, and emergency evacuation procedures. You'll identify hazards and apply strategies to stay safe in various environments.
What you'll be able to do
- Stay safe when out and about in various environments.
- Travel to a destination safely, considering potential hazards.
- Be safe in the dark, including visibility and awareness.
- Know emergency evacuation procedures for different settings.
Health and Safety Procedures in the Work PlaceReal unit · OCN London
This unit provides knowledge of health and safety procedures in the workplace. You'll recognise hazards and risks, and carry out tasks safely by following established protocols and using personal protective equipment.
What you'll be able to do
- Recognise health and safety procedures in the work place, identifying potential hazards and risks.
- Carry out tasks with regard to health and safety in the work place, following established protocols and guidelines.
Health and Safety Procedures in the Work PlaceReal unit · OCN London
This unit provides knowledge of health and safety procedures relevant to the workplace. You'll demonstrate the ability to carry out tasks safely by following guidelines and instructions to maintain a safe working environment.
What you'll be able to do
- Know health and safety procedures relevant to the workplace.
- Carry out tasks in the workplace while adhering to health and safety guidelines.
Health and Safety Procedures in the Work PlaceReal unit · OCN London
This unit covers health and safety procedures relevant to the workplace. You'll identify and describe these procedures and demonstrate compliance while performing assigned tasks to maintain a safe working environment.
What you'll be able to do
- Know the established health and safety procedures relevant to the workplace.
- Carry out assigned tasks while adhering to health and safety regulations in the workplace.
Household CleaningReal unit · OCN London
This unit covers the identification of household areas and items requiring cleaning. You'll use appropriate equipment and products safely and understand the importance of regular cleaning for hygiene purposes.
What you'll be able to do
- Know what areas and items in a household require regular cleaning to maintain hygiene and cleanliness
- Use appropriate equipment safely and effectively for cleaning different surfaces and items in a household
- Use appropriate cleaning products safely and effectively for different cleaning tasks, following manufacturer's instructions
- Know when to clean specific areas and items in a household based on usage and hygiene requirements
Household CleaningReal unit · OCN London
It teaches you to identify household areas and items needing regular cleaning. You'll use cleaning equipment and products correctly and establish schedules to maintain hygiene and safety standards.
What you'll be able to do
- Know what areas and items within a household need cleaning on a regular basis.
- Use appropriate equipment for cleaning different surfaces and items within a household.
- Use appropriate cleaning products safely and effectively for different cleaning tasks.
- Know when to clean different areas and items within a household, establishing a cleaning schedule.
Household CleaningReal unit · OCN London
This unit equips learners with the knowledge and skills to clean a household effectively and safely. You'll identify areas requiring regular cleaning, use appropriate equipment and products, and understand the timing of cleaning tasks.
What you'll be able to do
- Know what areas and items within a household need regular cleaning
- Use appropriate equipment safely and effectively for cleaning tasks
- Use suitable cleaning products safely and effectively for cleaning tasks
- Know when cleaning is required to maintain a hygienic environment
Household ShoppingReal unit · OCN London
It teaches you to understand local shops, plan shopping trips, and make purchases. You'll identify types of local shops, describe their products and services, and consider factors such as budgeting when planning shopping.
What you'll be able to do
- Know about local shops
- Plan a shopping trip
- Understand the process of making a purchase
Household ShoppingReal unit · OCN London
You'll develop knowledge and skills to plan and conduct household shopping trips, including identifying local shops and other shopping venues. The unit covers budgeting, making purchases, and using basic money skills to manage transactions effectively.
What you'll be able to do
- Know about local shops and the goods and services they provide.
- Recognise other places to shop, such as supermarkets, markets, and online retailers.
- Plan a shopping trip, including making a list and budgeting.
- Appreciate the process of making a purchase in different types of shop, including selecting items, paying, and receiving change.
- Use basic money skills to pay for items and check change.
Household ShoppingReal unit · OCN London
This unit covers knowledge of local shops and alternative shopping venues, planning shopping trips, and understanding the purchasing process. You'll develop basic money skills to manage household shopping effectively.
What you'll be able to do
- Know about the different types of local shops available.
- Recognise other places to shop, such as markets and online retailers.
- Plan a shopping trip, including budgeting and making a list.
- Understand the process of making a purchase, including selecting items and paying for them.
- Understand basic money skills related to shopping, such as recognising different denominations and calculating change.
Improving Own FitnessReal unit · OCN London
It teaches you to explore various exercise and fitness activities, understand their benefits, and participate in them. You'll review their own performance and identify areas for improvement to enhance overall fitness and well-being.
What you'll be able to do
- Know about a range of different exercise and fitness activities.
- Participate in a range of exercise and fitness activities.
- Review own performance in exercise and fitness activities, identifying areas for improvement.
Improving Own FitnessReal unit · OCN London
You'll explore the benefits of exercise and fitness activities, participate safely and effectively in chosen activities, and review their own performance to identify areas for improvement.
What you'll be able to do
- Describe the benefits of participating in an exercise and fitness activity.
- Participate in an exercise and fitness activity safely and effectively.
- Review own performance in an exercise and fitness activity, identifying areas for improvement.
Improving Own FitnessReal unit · OCN London
This unit introduces learners to various exercise and fitness activities, encouraging participation and self-reflection. You'll identify exercise types, understand benefits, and review their own performance to improve fitness.
What you'll be able to do
- Identify different types of exercise and fitness activities.
- Participate in a range of exercise and fitness activities.
- Review own performance in exercise and fitness activities, identifying areas for improvement.
Indoor Team GamesReal unit · OCN London
You'll develop the ability to participate safely and effectively in indoor team games. The unit covers the correct use of equipment, teamwork and communication skills, understanding game tactics, and reviewing personal performance.
What you'll be able to do
- Safely and correctly use indoor games equipment
- Interact effectively with others during indoor team games, demonstrating appropriate communication and teamwork skills
- Carry out set tasks within indoor team games, following instructions and contributing to the team effort
- Know the meaning of game tactics and how they can be used to improve performance
- Use safe working practices when participating in indoor team games, minimising risks and ensuring the safety of themselves and others
- Review own performance and personal skills in the context of indoor team games, identifying areas for improvement
Indoor Team GamesReal unit · OCN London
It teaches you to participate in indoor team games by using equipment correctly, communicating and cooperating with others, understanding game tactics, practising safe working methods, and reviewing their performance and skills.
What you'll be able to do
- Use the appropriate equipment for participating in an indoor team game.
- Interact effectively with others during an indoor team game.
- Know the meaning of game tactics and how they are used.
- Use safe working practices when participating in an indoor team game.
- Review own performance and personal skills demonstrated during the game.
Indoor Team GamesReal unit · OCN London
You'll participate safely and effectively in indoor team games, demonstrating correct equipment use, teamwork, communication, understanding of tactics, and adherence to safe working practices.
What you'll be able to do
- Demonstrate the correct use of equipment for indoor team games
- Interact effectively with others during indoor team games, showing good communication and teamwork skills
- Carry out set tasks effectively as part of an indoor team game
- Explain the meaning of game tactics and how they can be used to improve performance
- Apply safe working practices when participating in indoor team games, ensuring the safety of themselves and others
Induction to WorkReal unit · OCN London
This unit introduces learners to key workplace locations, staff roles, and their own responsibilities. You'll also develop an understanding of safety procedures to maintain a safe working environment.
What you'll be able to do
- Know the location of key areas within a workplace.
- Know the key members of staff within a workplace and their roles.
- Understand own role and responsibilities within a workplace.
- Stay safe by following safety procedures in a workplace.
Induction to WorkReal unit · OCN London
This unit provides learners with an understanding of workplace induction processes. You'll locate the workplace, identify key personnel and their roles, understand the importance of attendance, and recognise their role within the organisation.
What you'll be able to do
- Locate a work place.
- Know key members of staff in a work place.
- Understand why s/he attends work.
- Understand his/her role in a work place.
- Understand health and safety procedures which must be followed in a work place.
Induction to WorkReal unit · OCN London
This unit introduces learners to the workplace environment, including locating the workplace, recognising key staff and their roles, understanding personal responsibilities, and following health and safety procedures.
What you'll be able to do
- Locate a work place, including understanding directions and transport options.
- Identify key members of staff in a work place and their roles.
- Understand the reasons why s/he attends work, including responsibilities and benefits.
- Understand his/her specific role and responsibilities within a work place.
- Understand health and safety procedures which must be followed in a work place to ensure personal and others' safety.
Introduction to Career PreparationReal unit · OCN London
You'll identify their own qualities, skills, interests, and achievements relevant to career preparation. The unit also covers how to locate careers information and understand the role of careers advisors in supporting employment choices.
What you'll be able to do
- Recognise own qualities, skills, interests and achievements relevant to career preparation.
- Know where to locate careers information, such as online resources and careers advisors.
Introduction to Carpentry and JoineryReal unit · OCN London
This unit introduces learners to carpentry and joinery tools, equipment, and materials. You'll develop safe working practices, effective communication skills, and the ability to select appropriate resources for specific projects.
What you'll be able to do
- Identify tools, equipment and materials used in carpentry and joinery.
- Interact with others in an appropriate way in a carpentry and joinery context.
- Describe how to work safely and correctly in a carpentry and joinery environment.
- Select appropriate tools, equipment and materials for specific carpentry and joinery projects.
Introduction to Carpentry and JoineryReal unit · OCN London
You'll be introduced to carpentry and joinery tools, equipment, and materials, alongside safe working practices and effective communication in the workplace. They will also learn to select appropriate tools and materials for specific projects.
What you'll be able to do
- Know about the different types of tools used in carpentry and joinery.
- Know about the different types of equipment used in carpentry and joinery.
- Know about the different types of materials used in carpentry and joinery.
- Demonstrate the ability to respond appropriately to others in a work environment.
- Work safely in a carpentry and joinery environment.
- Demonstrate the ability to select appropriate tools for specific carpentry and joinery projects.
- Demonstrate the ability to select appropriate equipment for specific carpentry and joinery projects.
- Demonstrate the ability to select appropriate materials for specific carpentry and joinery projects.
Introduction to Carpentry and JoineryReal unit · OCN London
This unit introduces learners to the fundamental tools, equipment, and materials used in carpentry and joinery. You'll develop skills in safe working practices, appropriate communication, selecting resources for projects, and reviewing their own performance.
What you'll be able to do
- Know about the different tools, equipment and materials used in carpentry and joinery.
- Interact with others in an appropriate and respectful way in a carpentry and joinery environment.
- Work safely and correctly when undertaking basic carpentry and joinery tasks.
- Select appropriate tools, equipment and materials for specific carpentry and joinery projects.
- Review own performance when undertaking basic carpentry and joinery tasks.
Introduction to Customer Service SkillsReal unit · OCN London
This unit introduces learners to the principles of customer service, including its benefits to organisations and consequences of poor service. You'll understand the importance of first impressions, positive communication, and respect in customer interactions.
What you'll be able to do
- Understand the benefits to the organisation of providing good customer service.
- Understand the possible consequences of providing poor customer service.
- Understand the value of making positive first impressions on customers.
- Understand how to use positive verbal and non-verbal communication when interacting with customers.
- Understand that respect for the individual is at the heart of good customer service.
- Understand his/her role in dealing with complaints from customers.
Introduction to Customer Service SkillsReal unit · OCN London
This unit introduces learners to the fundamental principles of customer service, including the characteristics of good customer service, techniques to make a positive first impression, and professional methods for handling customer complaints.
What you'll be able to do
- Describe the characteristics of good customer service.
- Explain how to make a good first impression on a customer.
- Describe how to deal with a complaint from a customer in a professional manner.
Introduction to Customer Service SkillsReal unit · OCN London
You'll understand key principles of good customer service, the importance of first impressions, appropriate customer interactions, respect for customers, and how to handle complaints professionally.
What you'll be able to do
- Understand the key principles of good customer service practice
- Understand how first impressions can impact customer interactions
- Understand appropriate methods for interacting effectively with customers
- Understand the importance of respecting customers and their individual needs
- Understand procedures for dealing with customer complaints in a professional manner
Introduction to Developing a Personal Learning ProgrammeReal unit · OCN London
It teaches you to plan a personal learning programme by assessing their skills and experience, seeking advice on learning needs, understanding the value of discussing their programme, and reviewing their progress.
What you'll be able to do
- Assess own skills and experience when planning for further learning.
- Seek advice and guidance in respect of own learning needs.
- Understand the purpose of discussing own learning programme.
- Understand the value of discussing own learning programme.
- Demonstrate the ability to review progress on own personal learning programme.
Introduction to Developing a Personal Learning ProgrammeReal unit · OCN London
You'll explore how to develop a personal learning programme by evaluating their skills and experiences, seeking advice, understanding the value of planning, and reviewing progress to support ongoing learning and development.
What you'll be able to do
- Evaluate own skills and experience when planning for further learning opportunities.
- Seek advice and guidance in respect of own learning needs from appropriate sources.
- Explain the purpose and value of discussing own learning programme with relevant individuals.
- Review progress on own personal learning programme, identifying areas of strength and areas for improvement.
Introduction to Developing a Personal Learning ProgrammeReal unit · OCN London
This unit introduces learners to developing a personal learning programme. You'll assess their skills, seek advice, understand the value of discussing learning plans, and review their progress.
What you'll be able to do
- Assess own skills and experience when planning for further learning.
- Seek advice and guidance in respect of own learning needs.
- Understand the purpose and value of discussing own learning programme with relevant individuals.
- Review progress on a personal learning programme.
Introduction to Painting and DecoratingReal unit · OCN London
This unit introduces safe working practices in painting and decorating, including health and safety regulations and hazard identification. You'll prepare work areas, use and maintain tools and equipment safely, and apply materials to prepared surfaces.
What you'll be able to do
- Describe how to comply with safe working practices in a painting and decorating environment
- Prepare and maintain a work area for painting and decorating activities
- Use and maintain tools and equipment safely for painting and decorating activities
- Prepare one surface for the application of materials
- Apply materials to a prepared surface
Introduction to Painting and DecoratingReal unit · OCN London
This unit introduces learners to painting and decorating, focusing on safe working practices, preparing work areas and surfaces, using tools and equipment correctly, and applying materials effectively.
What you'll be able to do
- Comply with safe working practices in a painting and decorating environment.
- Prepare a work area for painting and decorating.
- Use tools and equipment safely and effectively.
- Prepare a surface for the application of materials.
- Apply materials to a prepared surface.
Introduction to Painting and DecoratingReal unit · OCN London
You'll gain an understanding of safe working practices in painting and decorating, including the use of personal protective equipment. The unit covers preparing and maintaining work areas, using tools and equipment, and applying materials to surfaces.
What you'll be able to do
- Describe how to comply with safe working practices in a painting and decorating environment.
- Prepare and maintain a work area for painting and decorating activities.
- Use and maintain tools and equipment used in painting and decorating.
- Prepare a surface correctly for the application of materials in painting and decorating.
- Apply materials effectively to a prepared surface in painting and decorating.
Kitchen HygieneReal unit · OCN London
You'll understand the importance of kitchen hygiene and identify potential hazards. The unit covers the safe and effective use of cleaning equipment and products to maintain cleanliness and prevent contamination in kitchen environments.
What you'll be able to do
- Recognise that kitchens must be kept clean to maintain hygiene standards.
- Use appropriate equipment to clean different areas of a kitchen.
- Use cleaning products safely and effectively to clean a kitchen.
Knowing Your Local AreaReal unit · OCN London
This unit provides learners with knowledge of their local area, including the location and purpose of key buildings and facilities. You'll understand the community structure and their responsibilities as community members.
What you'll be able to do
- Know the location and use of buildings and facilities in their own local area.
- Understand the community.
- Understand their own responsibilities in the community.
Knowing Your Local AreaReal unit · OCN London
This unit provides learners with an understanding of their local area, focusing on the location and use of buildings and facilities. You'll appreciate community diversity and recognise their responsibilities within it.
What you'll be able to do
- Know the location and use of buildings and facilities in their own local area.
- Understand the community.
- Understand their own responsibilities in the community.
Law and OrderReal unit · OCN London
You'll develop an understanding of law and order, including how laws benefit the community, the law-making process, enforcement mechanisms, and the consequences of breaking laws.
What you'll be able to do
- Understand that laws exist to benefit the community by maintaining order and protecting individuals.
- Know how laws are made, including the roles of parliament and other relevant bodies.
- Understand that there can be consequences to breaking laws, such as fines, community service, or imprisonment.
- Know how laws are enforced by the police and other law enforcement agencies.
Law and OrderReal unit · OCN London
You'll gain an understanding of the purpose of laws, how they are made, and the consequences of breaking them. The unit also covers the enforcement of laws and the roles of authorities in maintaining social order.
What you'll be able to do
- Understand that laws exist to benefit the community and promote social order.
- Know how laws are made through the legislative process.
- Understand that there can be consequences to breaking laws, including penalties and sanctions.
- Know how laws are enforced by relevant authorities and agencies.
Law and OrderReal unit · OCN London
You'll explore the purpose of laws in benefiting the community, how laws are made by Parliament and other groups, and the consequences of breaking laws. The unit also covers how laws are enforced within the UK legal system.
What you'll be able to do
- Understand that laws exist to benefit the community.
- Know how laws are made in the UK.
- Understand that there can be consequences to breaking laws.
- Know how laws are enforced in the UK.
Living in a Diverse SocietyReal unit · OCN London
You'll explore the diversity within society by recognising individual differences and the contributions of various groups. The unit emphasises the importance of tolerance and equality to foster respectful and inclusive communities.
What you'll be able to do
- Appreciate the differences between people in society
- Understand the need for tolerance and equality for all members of society
- Recognise the contributions made by diverse groups to society
Living in a Diverse SocietyReal unit · OCN London
You'll appreciate societal diversity by recognising differences such as culture and ethnicity. The unit emphasises tolerance, equality, and the contributions of diverse groups to society.
What you'll be able to do
- Appreciate the differences in people, recognising and respecting diverse backgrounds and perspectives.
- Understand the need for tolerance and equality in society, promoting fair treatment and equal opportunities for all.
- Recognise the contributions of diverse groups to society, acknowledging the value of different cultures and experiences.
Living in a Diverse SocietyReal unit · OCN London
It teaches you to appreciate diversity within society. You'll recognise differences in people, understand the need for tolerance, and acknowledge the contributions of diverse groups to promote inclusivity.
What you'll be able to do
- Appreciate the differences in people, recognising and respecting diverse backgrounds and perspectives.
- Understand the need for tolerance in society, promoting inclusivity and challenging prejudice.
- Recognise the contributions of diverse groups to society, acknowledging the value of different cultures and experiences.
Living in the CommunityReal unit · OCN London
You'll review their progress towards living independently in the community, identify challenges encountered, and reflect on what community living means to them. The unit encourages understanding of the personal significance and benefits of community integration.
What you'll be able to do
- Review individual progress towards living in the community.
- Recognise what living in the community means to them personally.
Living in the CommunityReal unit · OCN London
This unit supports learners in reviewing their progress towards living in the community by identifying achievements and areas for development. You'll also reflect on the personal meaning of community living.
What you'll be able to do
- Review progress towards living in the community, identifying achievements and areas for further development.
- Understand what living in the community means to them, considering personal preferences and aspirations.
Living in the CommunityReal unit · OCN London
It teaches you to review their progress towards personal goals related to community living. You'll identify barriers encountered, suggest solutions, and reflect on the personal significance and benefits of living in the community.
What you'll be able to do
- Review progress towards achieving goals related to living in the community.
- Understand what living in the community means to them personally.
Looking after ClothesReal unit · OCN London
You'll develop knowledge and skills to care for clothing, including identifying fabric types, interpreting care labels, sorting clothes for washing, using a washing machine safely, drying, and storing garments correctly.
What you'll be able to do
- Understand how to care for clothing, including different fabric types and appropriate cleaning methods.
- Sort clothes for washing according to the label specifications, separating colours and fabrics correctly.
- Use a washing machine safely, following instructions and using appropriate settings.
- Dry clothes using different methods, such as tumble drying or air drying.
- Store items of clothing correctly to maintain their condition.
Looking after ClothesReal unit · OCN London
You'll gain knowledge and skills to care for clothing, including sorting items according to care labels, using washing machines safely, drying, and storing garments appropriately to maintain their condition.
What you'll be able to do
- Understand how to care for clothing items appropriately.
- Sort clothes for washing according to the label specifications provided by the manufacturer.
- Use a washing machine safely, following instructions and safety guidelines.
- Dry clothes using appropriate methods.
- Store items of clothing to maintain their condition.
Looking after Yourself and Your HomeReal unit · OCN London
It teaches you to review their progress in looking after themselves and their home, identifying improvements made and areas where further support is required.
What you'll be able to do
- Review progress towards looking after themselves and their home
Looking after Yourself and Your HomeReal unit · OCN London
This unit supports learners in reviewing their progress in managing personal care and household responsibilities. You'll identify areas of improvement and describe the steps taken to maintain themselves and their home.
What you'll be able to do
- Review progress towards looking after themselves and their home.
Looking after Yourself and Your HomeReal unit · OCN London
You'll review their progress in maintaining personal hygiene and home care, evaluate the impact on well-being, and identify areas for further improvement. This unit encourages reflection on personal and domestic care practices.
What you'll be able to do
- Review progress towards looking after themselves, including personal hygiene and well-being.
- Review progress towards looking after their home, including cleaning and maintenance tasks.
Looking and Acting the Part in the Work PlaceReal unit · OCN London
You'll gain knowledge of appropriate clothing and footwear for various workplace environments, the importance of personal hygiene, and professional conduct. The unit emphasises appropriate communication and behaviour standards in the workplace.
What you'll be able to do
- Identify appropriate clothing and footwear for the work place
- Explain the importance of personal hygiene in the workplace
- Describe how to conduct him/herself appropriately at work
Looking and Acting the Part in the Work PlaceReal unit · OCN London
You'll understand appropriate workplace dress and conduct by selecting suitable clothing and footwear, recognising the importance of personal hygiene, and learning how to behave professionally at work.
What you'll be able to do
- Choose appropriate clothing and footwear for the workplace.
- Know the importance of maintaining good personal hygiene in the workplace.
- Conduct themselves appropriately at work.
Looking and Acting the Part in the Work PlaceReal unit · OCN London
This unit covers selecting appropriate clothing and footwear for the workplace, understanding the importance of personal hygiene, and conducting oneself professionally. You'll learn to choose suitable attire, maintain hygiene standards, and demonstrate respectful workplace behaviour.
What you'll be able to do
- Select appropriate clothing and footwear for a specific work place environment.
- Know the importance of maintaining good personal hygiene in a work place setting.
- Conduct oneself appropriately in a work place environment.
Make a Simple MealReal unit · OCN London
It teaches you to prepare a simple meal safely and hygienically. You'll develop skills in selecting and preparing ingredients, using kitchen utensils and cookers safely, and serving meals while adhering to basic hygiene rules.
What you'll be able to do
- Know basic hygiene rules of the kitchen.
- Select ingredients to make a meal.
- Prepare ingredients.
- Use utensils safely.
- Use a cooker safely.
- Serve a meal.
Make a Simple MealReal unit · OCN London
This unit equips learners with the knowledge and skills to prepare a simple meal safely and hygienically. You'll select and prepare ingredients, use utensils and cookers safely, and serve a meal appropriately.
What you'll be able to do
- Know basic hygiene rules of the kitchen, including personal hygiene and food safety practices.
- Select ingredients to make a meal, considering nutritional value and cost.
- Prepare ingredients, using appropriate techniques and equipment.
- Use utensils safely, following manufacturer's instructions and safety guidelines.
- Use a cooker safely, understanding potential hazards and safety precautions.
- Serve a meal, presenting it in an appealing and hygienic manner.
Make a Simple MealReal unit · OCN London
It teaches you to safely prepare a simple meal by understanding basic kitchen hygiene and food safety. You'll select appropriate ingredients, prepare them, and use kitchen utensils and cookers safely.
What you'll be able to do
- Know the basic hygiene rules of the kitchen, including hand washing and food safety practices.
- Select appropriate ingredients to make a simple meal, considering dietary needs and preferences.
- Prepare ingredients for cooking, including washing, peeling, and chopping.
- Use kitchen utensils safely and correctly, such as knives, peelers, and mixing spoons.
- Use a cooker safely, including ovens, hobs, and microwaves.
- Serve a meal in a presentable and hygienic manner.
Making Career ChoicesReal unit · OCN London
This unit supports learners in linking personal skills, interests, and qualifications to specific job requirements. It also covers alternatives to paid employment and selecting suitable employment, training, or education options.
What you'll be able to do
- Link personal skills, interests, and qualifications to the requirements of specific jobs
- Identify alternatives to paid employment, such as volunteering, further education, or training programmes
- Identify a suitable employment, training, or education option that aligns with personal goals and aspirations
Making Career ChoicesReal unit · OCN London
You'll identify job requirements, explore alternatives to paid employment such as volunteering and education, and select suitable employment, training, or education options based on their skills and interests.
What you'll be able to do
- Identify the requirements for specific jobs.
- Identify alternatives to paid employment.
- Identify an employment, training or education option for him/her.
Making Career ChoicesReal unit · OCN London
You'll link personal requirements and preferences to specific jobs or career paths. The unit also covers alternatives to paid employment and teaches you to identify suitable employment, training, or education options for themselves.
What you'll be able to do
- Link personal requirements and preferences to specific jobs or career paths.
- Identify alternatives to paid employment, such as volunteering or further education.
- Identify a suitable employment, training, or education option for themselves.
Making a ProductReal unit · OCN London
You'll gain knowledge of safety rules, materials, and equipment used in product making. The unit enables them to select appropriate materials, use equipment safely, and understand correct storage and identification of unsafe equipment.
What you'll be able to do
- Understand safety rules when making a product.
- Select suitable materials to make a product.
- Identify types of equipment used to make a product.
- Use a piece of equipment to make a product safely.
- Identify where to store materials and equipment.
- Recognise when equipment is unsafe.
Making a ProductReal unit · OCN London
You'll gain knowledge of safety rules, suitable materials, and equipment used in making a product. They will practise selecting materials, using equipment safely, and understanding correct storage procedures.
What you'll be able to do
- Know the safety rules that must be followed when making a product.
- Choose a suitable material to use when making a given product.
- Know the different types of equipment that can be used to make a product.
- Use a piece of equipment to make a given product.
- Know where to store materials and equipment safely and correctly.
Making a ProductReal unit · OCN London
You'll gain knowledge of safety procedures when making a product and the ability to select suitable materials considering factors such as cost and purpose. The unit also covers the use and storage of equipment and materials safely.
What you'll be able to do
- Know and understand the relevant safety rules and procedures when making a product.
- Choose suitable materials for making a product, considering factors such as cost, availability, and suitability for purpose.
- Know the different types of equipment used in the product-making process and their specific functions.
- Safely and correctly use a piece of equipment to make a product, following established procedures.
- Know where to store materials and equipment safely and appropriately, ensuring their preservation and accessibility.
Managing MoneyReal unit · OCN London
You'll understand basic money management, including identifying regular sources of income and expenditure. The unit also develops practical skills in using coins and notes for simple transactions and checking change accurately.
What you'll be able to do
- Understand regular sources of income and how they are received.
- Understand regular expenditure and how it is paid.
- Use coins and notes to carry out simple transactions accurately.
Managing MoneyReal unit · OCN London
You'll understand basic money management, including sources of income and types of expenditure. They will also be able to recognise different coins and notes and understand their use in meeting needs and wants.
What you'll be able to do
- Understand different regular sources of income that are available to individuals.
- Understand different types of regular expenditure that individuals may have.
- Recognise and differentiate between different denominations of coins and notes.
Managing MoneyReal unit · OCN London
This unit provides knowledge of income sources and expenditure types. You'll develop practical skills to use coins and notes accurately in transactions, including giving correct change and verifying amounts.
What you'll be able to do
- Understand different sources of income that are available.
- Understand different types of expenditure that individuals may have.
- Use coins and notes accurately in transactions.
Online SearchesReal unit · OCN London
You'll learn to conduct effective online searches using search engines to locate specific web pages and gather information on given topics. The unit includes identifying relevant information and accurately recording sources.
What you'll be able to do
- Conduct an online search to access a specific web page
- Conduct an online search to find information about a particular subject
Outdoor PursuitsReal unit · OCN London
This unit introduces learners to the concept of outdoor pursuits, covering various activities and associated safety considerations. You'll participate in an outdoor pursuit, apply safety precautions, and reflect on their experience to inform future planning.
What you'll be able to do
- Understand the meaning of the term 'outdoor pursuits'.
- Understand the safety aspects and considerations involved in outdoor pursuits.
- Participate safely and effectively in a chosen outdoor pursuit.
- Reflect on participation in an outdoor activity, identifying strengths and areas for improvement.
- Participate in future planning related to outdoor pursuits.
Participation in Team ActivitiesReal unit · OCN London
You'll explore the necessity of teamwork, recognise team members and roles, and understand associated responsibilities. The unit develops skills to cooperate effectively within a team and to review team performance for improvement.
What you'll be able to do
- Know why teamwork may be necessary to achieve specific goals.
- Recognise the individual members of a team.
- Understand the different roles and responsibilities within a team.
- Cooperate effectively as a member of a team to achieve shared objectives.
- Review the performance of a team, identifying strengths and areas for improvement.
Participation in Team ActivitiesReal unit · OCN London
You'll explore the necessity and benefits of teamwork, recognise team members and roles, cooperate effectively, and review team performance to improve future collabouration.
What you'll be able to do
- Know why teamwork may be necessary in different situations and the benefits it can provide.
- Recognise the members of a team and their individual roles.
- Understand the roles and responsibilities of each member within a team.
- Cooperate effectively as a member of a team, contributing to shared goals.
- Review the performance of the team, identifying areas for improvement and celebrating successes.
Participation in Team ActivitiesReal unit · OCN London
This unit focuses on the importance of teamwork, recognising team members and roles, cooperating effectively, and reviewing team performance. You'll learn to contribute positively within team settings.
What you'll be able to do
- Know why teamwork may be necessary in different situations.
- Recognise the individual members of a team.
- Understand the roles and responsibilities of each member within a team.
- Cooperate effectively as a member of a team to achieve common goals.
- Review the performance of a team, identifying strengths and areas for improvement.
Personal AwarenessReal unit · OCN London
This unit develops learners' personal awareness by recognising aspects of personal appearance and qualities. You'll understand how their behaviour impacts others and identify ways to improve personal presentation and interpersonal interactions.
What you'll be able to do
- Recognise aspects of personal appearance
- Recognise personal qualities
- Understand the impact of own behaviour on others
Personal AwarenessReal unit · OCN London
You'll develop personal awareness by recognising aspects of their appearance and personal qualities. This unit also covers understanding how their behaviour impacts others and relationships.
What you'll be able to do
- Recognise aspects of personal appearance and maintain a presentable image.
- Recognise personal qualities, including strengths and weaknesses.
- Understand the impact of own behaviour on others and how it affects relationships.
Personal AwarenessReal unit · OCN London
You'll develop self-awareness by recognising aspects of personal appearance and qualities, and understanding how their behaviour affects others in various situations.
What you'll be able to do
- Recognise aspects of personal appearance
- Recognise personal qualities
- Understand the impact of own behaviour on others
Personal Care and HygieneReal unit · OCN London
This unit covers the importance of personal care and hygiene in maintaining health and preventing the spread of germs. You'll understand the uses of toiletry products, the need for regular changes of clothes, and the significance of oral health.
What you'll be able to do
- Understand the need for personal hygiene to maintain health and prevent the spread of germs.
- Know the uses of various toiletry products, such as soap, shampoo, toothpaste, and deodorant.
- Recognise the need for regular changes of clothes to maintain cleanliness and hygiene.
- Know the importance of oral health, including brushing teeth regularly and visiting the dentist.
Personal Care and HygieneReal unit · OCN London
This unit covers the importance of personal hygiene for health and well-being, including the use of toiletry products, regular changes of clothing, and maintaining oral health. You'll understand how these practices contribute to overall personal care.
What you'll be able to do
- Understand the need for personal hygiene to maintain health and well-being.
- Know the uses of various toiletry products for personal cleanliness.
- Recognise the need for regular changes of clothes to maintain hygiene.
- Know the importance of oral health for overall well-being.
Personal Care and HygieneReal unit · OCN London
You'll understand the importance of personal hygiene for health and well-being, including the use of toiletry products and the need for regular changes of clothes. The unit also covers maintaining good oral health and the consequences of poor hygiene.
What you'll be able to do
- Understand the need for maintaining personal hygiene.
- Know the uses of different toiletry products for personal care.
- Recognise the need for regular changes of clothes to maintain hygiene.
- Know the importance of maintaining good oral health.
Personal Productivity ProgramsReal unit · OCN London
You'll develop skills in using word processing, spreadsheet, and presentation software to enhance personal productivity. The unit covers creating, formatting, analysing data, and delivering presentations using appropriate software features.
What you'll be able to do
- Use word processor software effectively to improve personal productivity.
- Use spreadsheet software effectively to improve personal productivity.
- Use presentation software effectively to improve personal productivity.
Personal Safety AwarenessReal unit · OCN London
This unit equips learners with the knowledge to recognise potential risks to personal safety and possessions, apply strategies to minimise these risks, manage conflict situations safely, and report incidents appropriately.
What you'll be able to do
- Recognise potential risks to personal safety and possessions in different environments
- Know and apply strategies to minimise risks to personal safety and possessions
- Stay safe and de-escalate conflict situations involving other people's behaviour
- Know the correct procedures for reporting and recording incidents related to personal safety
Personal Safety AwarenessReal unit · OCN London
You'll gain awareness of potential risks to their personal safety and possessions, methods to reduce these risks, strategies for staying safe in conflict situations, and procedures for reporting safety incidents.
What you'll be able to do
- Understand potential risks to personal safety and the security of personal possessions
- Know methods for reducing personal risk to safety and possessions
- Maintain personal safety when faced with challenging behaviour from others in conflict situations
- Know the correct procedures for reporting and recording incidents related to personal safety concerns
Personal Safety AwarenessReal unit · OCN London
This unit raises learners' awareness of personal safety risks to themselves and their possessions. You'll learn methods to reduce these risks, stay safe in conflict situations, and understand how to report and record safety-related incidents.
What you'll be able to do
- Identify potential risks to personal safety and possessions in various environments.
- Describe methods to reduce risks to own personal safety and possessions.
- Explain how to stay safe from other’s behaviour in conflict situations, including de-escalation techniques.
- Describe how to report and record incidents related to personal safety, following appropriate procedures.
Personal Study SkillsReal unit · OCN London
You'll understand their personal learning styles and develop effective study skills. This unit includes participating in screening and assessment processes, creating action plans, and demonstrating commitment to learning projects.
What you'll be able to do
- Take part in an initial screening process.
- Complete an assessment process.
- Know about own preferred learning style.
- Develop an action plan to achieve a personal learning goal.
- Demonstrate commitment to a learning project.
Personal Study SkillsReal unit · OCN London
You'll develop personal study skills by participating in screening processes, attending scheduled learning activities, identifying their preferred learning style and goals, and demonstrating commitment to learning projects.
What you'll be able to do
- Participate in an initial screening process for personal study skills.
- Attend scheduled learning activities at an agreed time.
- Know about own preferred learning style and how it impacts learning.
- Know about personal learning goals and how to set them.
- Demonstrate commitment to a learning project through active participation.
Personal Study SkillsReal unit · OCN London
You'll identify their learning needs and preferred learning styles, complete assessment processes, develop action plans to achieve personal learning goals, and demonstrate commitment to learning projects.
What you'll be able to do
- Take part in an initial screening process to identify learning needs
- Complete an assessment process to determine current skill levels
- Know and describe own preferred learning style and its implications
- Develop an action plan with clear steps to achieve a personal learning goal
- Demonstrate commitment to completing a learning project through active participation
Planning a Healthy DietReal unit · OCN London
This unit covers the principles and benefits of a healthy diet, emphasising the importance of understanding individual dietary needs. You'll develop the ability to plan a balanced and personalised healthy diet based on specific requirements and preferences.
What you'll be able to do
- Understand the principles and benefits of a healthy diet.
- Understand why it is important to understand an individual’s needs when planning a diet.
- Plan a healthy diet for an individual.
Planning a Healthy DietReal unit · OCN London
You'll understand the components of a healthy diet, the nutritional value of food groups, and the importance of balance. This unit enables planning of healthy meals to support overall health and well-being.
What you'll be able to do
- Identify the different food groups that make up a healthy diet
- Describe the nutrients provided by each food group
- Explain the importance of consuming a balanced diet for health and wellbeing
- Plan a healthy diet that includes a variety of foods from each food group
Planning a Healthy DietReal unit · OCN London
This unit provides knowledge of foods contributing to a healthy diet, the importance of a balanced diet, and nutritional benefits of different food groups. You'll be able to plan a healthy diet tailored to individual needs and understand the role of nutrition in maintaining health.
What you'll be able to do
- Know which foods contribute to a healthy diet and their nutritional benefits
- Know why it is important to have a balanced diet for overall health and well-being
- Plan a healthy diet that meets individual needs and preferences
Preparing for and Taking Part in an InterviewReal unit · OCN London
This unit equips learners with knowledge and skills to prepare for and participate in interviews. You'll research employers, prepare questions, demonstrate appropriate body language, and respond clearly during interviews.
What you'll be able to do
- Prepare for an interview.
- Take part in an interview.
Preparing for and Taking Part in an InterviewReal unit · OCN London
You'll learn to prepare effectively for interviews by researching companies and roles, understanding organisational values, and preparing questions. They will also develop appropriate interview behaviour and communication techniques.
What you'll be able to do
- Prepare effectively for an interview, including researching the company and role.
- Take part confidently and appropriately in an interview situation.
Preparing for and Taking Part in an InterviewReal unit · OCN London
This unit prepares learners for interview situations by covering research techniques, appropriate attire, and question preparation. You'll practise confident self-introduction and effective responses to interview questions.
What you'll be able to do
- Prepare effectively for an interview.
- Take part confidently and appropriately in an interview situation.
Reception and Filing SkillsReal unit · OCN London
This unit develops practical skills for performing reception and filing duties in an office, including greeting visitors, handling telephone calls and messages, and maintaining organised filing systems.
What you'll be able to do
- Demonstrate how to perform reception duties in an office environment, such as greeting visitors and answering the telephone
- Demonstrate how to carry out filing tasks in an office environment, such as creating and maintaining filing systems
- Demonstrate how to deal with messages in an office environment, such as taking and delivering messages accurately
Reception and Filing SkillsReal unit · OCN London
You'll learn to perform reception duties, manage telephone calls, and carry out filing tasks in an office environment. The unit focuses on professional visitor interaction, accurate message handling, and systematic document organisation.
What you'll be able to do
- Perform reception duties effectively in an office environment.
- Carry out filing tasks accurately and efficiently in an office environment.
- Deal with messages promptly and appropriately in an office environment.
Reception and Filing SkillsReal unit · OCN London
This unit equips learners with practical skills for reception and filing duties in an office environment. You'll greet visitors professionally, manage messages, and maintain organised filing systems.
What you'll be able to do
- Demonstrate the ability to perform reception duties in an office environment.
- Demonstrate the ability to carry out filing tasks in an office environment.
- Demonstrate the ability to deal with messages effectively in an office environment.
Recognising Employment OpportunitiesReal unit · OCN London
You'll gain knowledge of different types of work and the skills and qualifications required. The unit covers the concept of the labour market and factors influencing employment opportunities in the local area.
What you'll be able to do
- Know about different types of work available.
- Know about the concept of the labour market and its influence on employment.
Recognising Own Skills for Personal DevelopmentReal unit · OCN London
You'll recognise their personal strengths and weaknesses, identify skills relevant to self-improvement, describe their current life situation and relationships, make positive decisions, and set objectives with action plans for personal development.
What you'll be able to do
- Know own personal strengths and weaknesses in various contexts.
- Recognise own skills and investigate different ways of achieving self-improvement.
- Describe current life situation and identify key relationships with others.
- Make positive and informed decisions that contribute to personal well-being.
- Set realistic personal objectives and create action plans for self-improvement.
Recognising Own Skills for Personal DevelopmentReal unit · OCN London
It teaches you to identify their personal strengths, weaknesses, and skills, understand their current life situations, and make positive decisions. You'll set personal objectives and explore methods for self-improvement and skill development through practice and learning.
What you'll be able to do
- Know own strengths and weaknesses in relation to personal and professional development
- Know own skills and investigate ways of self-improvement through learning and practice
- Understand current life situations and relationships and their impact on personal well-being
- Make positive decisions that support personal growth and achievement
- Set a personal objective that is specific, measurable, achievable, relevant, and time-bound
Recognising Own Skills for Personal DevelopmentReal unit · OCN London
It teaches you to recognise their own skills and qualities for personal development. You'll identify strengths and weaknesses, describe life situations and relationships, make positive decisions, and set personal objectives with action plans.
What you'll be able to do
- Identify own strengths and weaknesses.
- Recognise own skills and investigate ways of self-improvement.
- Describe current life situations and identify relationships.
- Make positive decisions.
- Set personal objectives and make action plans for self-improvement.
Recycling, Managing WasteReal unit · OCN London
You'll gain knowledge of different packaging materials, recyclable items, and waste management practices. The unit highlights the benefits of recycling and the importance of controlling waste to protect the environment.
What you'll be able to do
- Know that there are different types of packaging materials used for various products.
- Know that some materials can be recycled to reduce environmental impact.
- Understand that waste can be controlled through effective management and disposal methods.
Recycling, Managing WasteReal unit · OCN London
You'll develop an understanding of various packaging types and recyclable materials, alongside effective waste management techniques. The unit covers sorting waste, reducing household waste, and the environmental importance of recycling.
What you'll be able to do
- Know that there are different types of packaging used for various products
- Know that some materials can be recycled to reduce waste
- Understand that waste can be controlled through effective management techniques
Recycling, Managing WasteReal unit · OCN London
This unit provides knowledge of different types of packaging and recyclable materials. You'll understand recycling processes and how waste can be controlled through appropriate disposal methods to support environmental management.
What you'll be able to do
- Know that there are different types of packaging available.
- Know that some materials can be recycled for reuse.
- Understand that waste can be controlled through appropriate disposal methods.
Search Engines and Online ResearchReal unit · OCN London
This unit equips learners with knowledge of different search engines, their purposes, and how they operate. You'll learn to conduct safe and effective online research using appropriate keywords and search techniques.
What you'll be able to do
- Identify a range of search engines available for online research
- Describe the purpose of different search engines
- Explain how search engines work to find information
- Demonstrate how to search for information using search engines effectively
- Apply safe practices when searching for information online
Skills for EmployabilityReal unit · OCN London
You'll understand the importance of health and safety procedures, participate in work-simulated tasks, and develop teamwork and social skills necessary for employment.
What you'll be able to do
- Understand the need for Health and Safety procedures at work.
- Participate in a task in a work-simulated environment.
- Work as part of a team.
- Know the social skills needed for work.
Sowing and Growing PlantsReal unit · OCN London
This unit provides learners with practical skills in indoor and outdoor sowing techniques, as well as maintaining and transplanting seedlings to promote healthy plant growth.
What you'll be able to do
- Use appropriate indoor sowing techniques for different types of plants
- Use appropriate outdoor sowing techniques for different types of plants
- Maintain seedling plants to ensure healthy growth
- Transplant seedling plants effectively to a new location
Sowing and Growing PlantsReal unit · OCN London
This unit provides learners with practical skills for sowing and growing plants, including indoor and outdoor sowing techniques, maintaining and transplanting seedlings, and applying 'hardening off' and 'planting out' processes.
What you'll be able to do
- Use appropriate indoor sowing techniques.
- Use appropriate outdoor sowing techniques.
- Maintain and transplant seedling plants effectively.
- Use the processes of “hardening off” and “planting out” correctly.
Sowing and Growing PlantsReal unit · OCN London
This unit equips learners with practical skills for sowing and growing plants using indoor and outdoor techniques. You'll maintain and transplant seedlings, ensuring healthy plant development.
What you'll be able to do
- Demonstrate the ability to use appropriate indoor sowing techniques.
- Demonstrate the ability to use appropriate outdoor sowing techniques.
- Demonstrate the ability to maintain seedling plants.
- Demonstrate the ability to transplant seedling plants.
Text and GraphicsReal unit · OCN London
This unit equips learners with skills to create and edit text documents using word processing software, including formatting and correcting errors. You'll also learn to insert, resize, and position graphics effectively to enhance documents and presentations.
What you'll be able to do
- Edit text, demonstrating appropriate techniques and tools.
- Use graphics effectively to enhance documents or presentations.
Understanding A Work Experience PlacementReal unit · OCN London
You'll gain knowledge of the organisation hosting their work experience placement, understand their role within it, maintain appropriate personal presentation and behaviour, and apply safe working practices and relevant work skills.
What you'll be able to do
- Know about the organisation where the work experience placement is taking place.
- Understand own role within the organisation during the work experience placement.
- Maintain acceptable conventions for personal presentation and behaviour in the workplace.
- Know the safe working practices in the work environment.
- Carry out tasks using appropriate work related skills.
Understanding Rights and ResponsibilitiesReal unit · OCN London
It teaches you to understand fundamental rights and responsibilities. You'll identify various rights and responsibilities, describe their importance to individuals and society, and understand the consequences of not fulfilling responsibilities.
What you'll be able to do
- Understand that people have rights.
- Understand that people have responsibilities.
Understanding Rights and ResponsibilitiesReal unit · OCN London
You'll explore fundamental rights and responsibilities within communities, understanding their significance and impact on others. This unit develops awareness of how exercising rights and fulfilling responsibilities affects individuals and society.
What you'll be able to do
- Understand that all people are entitled to certain rights.
- Understand that all people have responsibilities to others and to the community.
- Understand how exercising one's rights and fulfiling one's responsibilities can affect other people.
Showing 200 of 261 units in this qualification.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Accessing Financial servicesAccessing Financial servicesAccessing Health ServicesAccessing Leisure ServicesAccessing Leisure ServicesAccessing Leisure ServicesAction Planning to Improve PerformanceAction Planning to Improve Performance
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
OCNLR Entry Level Diploma in Skills for Independence and Employability (Entry 2)
- Assist learners to assess risk and make informed choices in the management of their health and wellbeing
- Communicate effectively with the learner
- Enhance online information searches
- Facilitate understanding of the learner's rights and responsibilities
- Work in a Supporting Role within the Public Sector
Where this can lead
Associate Chief Retail Operations Officer
This Associate role is just the first step on what can be a really rewarding career path in Operations. We're looking for someone eager to learn, willing to get stuck in, and keen to grow with us. If you've got that drive, we'll provide the opportunities.
See the whole journey →Opens the roleAssociate Chief Retail Operations OfficerOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Global Enterprise Search SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Trust & Safety EngineerOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Search EngineerOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Search EngineerOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Global Enterprise Search SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 7 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Assist learners to assess risk and make informed choices in the management of their health and wellbeingCommunicate effectively with the learnerEnhance online information searchesFacilitate understanding of the learner's rights and responsibilitiesWork in a Supporting Role within the Public Sector
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
Learners will gain an understanding of various financial services, including bank accounts, insurance, and loans. The unit covers how to access and use these services appropriately and recognise when they are needed.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for OCNLR Entry Level Diploma in Skills for Independence and Employability (Entry 2)
79 units in this credential, in the order it lists them, awarded by OCN London.
- Accessing Financial services
- Accessing Health Services
- Accessing Leisure Services
- Action Planning to Improve Performance
- Applying for Jobs and Courses
- Aspects of Citizenship
and 73 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.