SFEDI Enterprises Ltd. T/A SFEDI Awards · RQF Level 3
SFEDI Awards Level 3 Diploma In Supply Chain and Operations
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits40
- Guided learning40 hours
- Units in this qualification32
Awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Basic Finance CostingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the nature and role of costing systems within an organisation
- Understand how to record and analyse cost information
- Understand absorption costs according to organisational requirements
- Understand the differences from budgets and be able to report on them
- Understand how to use information gathered from costing systems to aid decision making
BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand a range of business structures and key business functions
- Understand the legislative issues impacting on organisations
- Understand how to carry out and review health and safety risk assessments
- Understand different types of business communication
- Understand the importance of business planning
- Understand the part human resources plays in a business
- Understand how marketing applies to business
Business Improvement TechniquesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the need and application of business improvement within organisations
- Understand the need for training plans in order to identify workplace requirements for improvement
- Understand how to identify the resource requirements, timescales, roles and responsibilities and how to evaluate improvement activities
- Understand the importance of communicating business improvement plans to stakeholders
Client and Supplier RelationshipsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand both internal and external relationships within an organisation
- Understand how purchasing contributes to effective supplier relationships
- Understand the purchasing and supply relationship
Customer ServiceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to identify both internal and external customers
- Understand how to analyse the concept of 'Moments of Truth' in relation to the service cycle
- Understand how to enhance the customer service experience
- Understand the importance of having policies and procedures to deal with customer complaints
CustomsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role and function of Customs and Excise
- Understand Customs terminologies and their use
- Understand the documentation and procedures relating to the importation and exportation of goods
- Understand the operational requirements of Customs and Excise
Effective Expediting Through Demand PlanningReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the concept of a supply chain
- Understand demand management
- Understand how decisions made before placing an order impact delivery times
- Understand expediting tools and techniques
Effective HR PracticesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the diverse needs of individuals and departments utilising HR services within an organisation.
- Understand the essential knowledge, skills, and behaviours required to be an effective and ethical HR practitioner.
- Understand the importance of identifying and addressing the development needs of both oneself and other individuals within the organisation.
Environmental Issues in ManufacturingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of environmental issues in manufacturing
- Understand how to identify the factors that influence environmental issues in manufacturing
- Understand the importance of appropriate infrastructure and equipment requirements for environmental issues in manufacturing
- Understand the importance of monitoring and control in regard to environmental issues in manufacturing
FreightReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of freight within the supply chain
- Understand how freight operation planning varies for different modes of transport
- Understand how freight operations are regulated
- Understand freight performance control techniques
Freight ForwardingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of freight forwarding
- Understand how to identify the factors that influence freight forwarding
- Understand the importance of appropriate infrastructure and equipment requirements for freight forwarding
- Understand the importance of monitoring and control in regard to freight forwarding
Human Resource ManagementReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the crucial part that human resources plays in the overall success and strategic direction of a business.
- Understand the specific role of human resources in managing and executing the recruitment process, from initial job posting to onboarding.
- Understand the principles and methods of effective employee performance management, including appraisal and development.
Improving Team PerformanceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand theory associated with teams and team development
- Understand how to identify ways to develop teams
- Understand how to lead a team building activity
- Understand how to identify and deal with the barriers to team effectiveness
- Understand how to implement an appropriate approach to effective communication with a team
International Trade and FreightReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the strategies behind international trade and freight
- Understand the planning process related to international trade and freight
- Understand the operations involved in international trade and freight
- Understand the different payment methods in international trade
Introduction to Ship and Port OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the range of activities involved in shipboard operations in port and at sea
- Understand the application of basic marine legislation
- Understand how key ship’s cargo and deck equipment is used
- Understand key terms in relation to shipboard geography, nautical and cargo terminology
Inventory ProcessesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand inventory and the associated processes
- Understand stock and the associated processes
- Understand the financial value of holding stock
- Understand modern inventory systems and how they can improve the control of inventory
- Understand techniques used to plan levels of stock
LeadershipReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the attributes and skills of a leader
- Understand leadership styles
- Understand how to develop personal skills to be an effective leader
- Understand the key features of the theories of motivation in a team
- Understand the most common challenges that team leaders face
Lean ManufacturingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the aim of lean manufacturing
- Understand the importance of appropriate requirements for the development, monitoring and enforcement of lean manufacturing
- Understand the factors that influence lean manufacturing operations and the importance of monitoring and enforcement of lean manufacturing
Learning and Development Within the WorkplaceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the requirements and preparations for the delivery of learning and development activities
- Understand the benefits of creating positive learning environments
- Understand and use a range of training techniques, methods and resources to deliver learning and development activities
LogisticsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of logistics
- Understand how to identify the factors that influence logistics
- Understand the importance of appropriate requirements for the development, monitoring and control of logistics protocols
MRP/ERPReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems are
- Understand the importance and components of MRP and ERP systems
- Understand the scope of MRP and ERP systems within an organisation
- Understand the reasons for monitoring and controlling MRP and ERP systems
Manufacturing and ProductionReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how manufacturing and production processes are organised
- Understand the techniques used to plan production
- Understand how a business monitors the quality and efficiency of activities in production
- Understand how technology developments and external factors impact on production
- Understand the appropriateness of production methods used by organisations
Ports and ShippingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of different types of ports
- Understand the role of shipping on an international scale
- Understand the main aspects of port development
- Understand the importance of port infrastructure and equipment requirements
- Understand the challenges of port operations
Production Planning and ControlReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of production planning in relation to corporate strategy
- Understand the underlying aspects of production planning from a technical perspective
- Understand the essential aspects in Sales and Operations Planning (S&OP)
- Understand production planning techniques
- Understand the role of forecasting in production planning control techniques
Purchasing ProcessesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to put purchasing into context
- Understand how external factors impact the purchasing process
- Understand operational requirements of the purchasing function
- Understand the purchasing cycle and how to source suppliers
- Understand sources of law relating to the purchasing operation
- Understand the components of the purchasing cycle
Purchasing in ActionReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of purchasing and procurement in an organisation
- Understand the stages of sourcing and procurement
- Understand contracts and Service Level Agreements (SLA)
Road Freight OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of road freight in modern society
- Understand the regulatory system for road freight
- Understand the required information related to road freight
- Understand the challenges that can occur during the organisation of road freight
- Understand the challenges that can occur in relation to security
Secure CargoReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the relevant legislation, guidance and organisation requirements for securing cargo
- Understand the importance of Securing Cargo Safely
Supply Chain OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the concept of a supply chain
- Understand the importance of supply chain management
- Understand how to identify risks encountered within a supply chain
- Understand the concept of lean within a supply chain
- Understand the linkages within a supply chain
Transport Planning OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role transport plays
- Understand transport policy in relation to current legislation provided within own country
- Understand the use of standardised transport equipment used in logistics
- Understand the links between transport planning and external influences
- Understand how the needs and demand for movement of goods are measured
Understanding the Purchasing EnvironmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of purchasing in the value chain
- Understand the links between purchasing and business strategy
- Understand different purchasing contexts
Warehouse OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles and operations of warehouses and the equipment used
- Understand how to identify the factors that impact the safe operations of a warehouse
- Understand the financial and logistic aspects concerned with warehousing
- Understand how to produce a plan for the receipt and storage of goods
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Production Planning Coordinator
Your journey starts here, learning the foundations. With dedication, a willingness to learn, and a knack for keeping things organised, you can build a really rewarding career in Operations. We're excited to see where you go.
See the whole journey →Showing 6 roles, drawn from 184 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for SFEDI Awards Level 3 Diploma In Supply Chain and Operations
32 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.
- Basic Finance Costing
- Business
- Business Improvement Techniques
- Client and Supplier Relationships
- Customer Service
- Customs
and 26 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.