01What it is

These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with ProQual Awarding Body. It does the teaching and the mapping. ProQual Awarding Body sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Apply and evidence-based approach to community issues Real unit · ProQual Awarding Body

What you'll be able to do

  • Understand the principles of applying a preventative, evidence-based community policing approach
  • Develop a preventative policing approach to local concerns and issues
  • Develop plans to support the preventative measure
  • Implement and monitor the preventative measure
  • Review the preventative policing approach adopted
  • Undertake further action as determined by review findings
Engage and communicate with the community Real unit · ProQual Awarding Body

What you'll be able to do

  • Understand the importance of engaging and communicating with the community
  • Understand how to communicate with people and groups in your community
  • Understand the composition and diversity of the neighbourhoods in the community
  • Consult with the community about their concerns and priorities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour
  • Handle information and intelligence received from the community
Handle information and intelligence that can support law enforcement Real unit · ProQual Awarding Body

What you'll be able to do

  • Understand legal and organisational requirements related to handling information and intelligence that can support law enforcement
  • Handle information and intelligence that can support law enforcement
Manage conflict situations in policing Real unit · ProQual Awarding Body

What you'll be able to do

  • Understand the legal and organisational requirements related to managing conflict
  • Apply conflict management techniques
  • Apply personal safety techniques with issued equipment
Provide an initial response to policing incidents Real unit · ProQual Awarding Body

What you'll be able to do

  • Understand legal and organisational requirements related to responding to incidents
  • Analyse information to plan responses to incidents
  • Provide an initial response to incidents in line with legal and organisational requirements
Support victims, witnesses and vulnerable people Real unit · ProQual Awarding Body

What you'll be able to do

  • Understand the factors that affect victims, witnesses and vulnerable people and how this may impact on their need for support
  • Communicate effectively with victims, witnesses and vulnerable people
  • Provide initial support to victims, witnesses and vulnerable people
  • Assess the needs and wishes of victims, witnesses and the vulnerable for further support
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Administer compliance with Data Protection legislation

    Standard
  • Administer compliance with Freedom of Information legislation

    Standard
  • Determine the concerns and priorities of communities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour

    Standard
  • Ensure organisational compliance with Freedom of Information legislation

    Standard
  • Establish and manage links with the wider community

    Standard
  • Manage the provision of specialist support to Protected Persons Practitioners

    Standard
  • Provide Specialist Support to Protected Persons Practitioners

    Standard
  • Provide support to individuals to manage the effects of their experience

    Standard
  • Support others to make best use of the media

    Standard
  • Support victims, survivors, witnesses and their associates during judicial and legal processes

    Standard
  • Support vulnerable or intimidated witnesses during judicial and legal processes

    Standard
04The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by ProQual Awarding Body rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Apply and evidence-based approach to community issuesEngage and communicate with the communityHandle information and intelligence that can support law enforcementManage conflict situations in policingProvide an initial response to policing incidentsSupport victims, witnesses and vulnerable people

Each one is a real unit registered against this qualification.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
ProQual Level 3 Diploma in Policing (Police Community Support Officer)
  • Administer compliance with Data Protection legislation
  • Administer compliance with Freedom of Information legislation
  • Determine the concerns and priorities of communities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour
  • Ensure organisational compliance with Freedom of Information legislation
  • Establish and manage links with the wider community
  • Manage the provision of specialist support to Protected Persons Practitioners
  • Provide Specialist Support to Protected Persons Practitioners
  • Provide support to individuals to manage the effects of their experience
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

This qualification is no longer awarded.

Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 5 June 2020. It is here because people still hold it.

Current Level 3 qualifications

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.