How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Open Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Open Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open Awards.

More on studying for a qualification

01What it is

The Open Awards Level 2 Certificate in Warehousing and Storage is designed to confirm occupational competence and prepare learners for roles in the logistics and warehousing sectors.

These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open Awards. It does the teaching and the mapping. Open Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Assemble Orders for Dispatch Operations Real unit · Open Awards
This unit covers the skills required to assemble orders for dispatch in logistics operations.

What you'll be able to do

  • Assemble orders accurately and efficiently for dispatch in logistics operations.
Check Stock Levels and Stock Records Real unit · Open Awards
This unit involves checking stock levels and maintaining accurate stock records.

What you'll be able to do

  • Maintain accurate stock levels in the warehouse.
Contribute to the Provision of Customer Service in Logistics Operations Real unit · Open Awards
This unit focuses on providing customer service within logistics operations.

What you'll be able to do

  • Provide effective customer service in logistics roles.
Develop Effective Working Relationships with Colleagues in Logistics Operations Real unit · Open Awards
This unit covers skills and knowledge to develop effective working relationships with colleagues in logistics environments.

What you'll be able to do

  • Develop positive working relationships with colleagues in logistics operations.
Health, Safety and Security at Work Real unit · Open Awards
This unit focuses on understanding and promoting health, safety, and security in the workplace.

What you'll be able to do

  • Understand the importance of health, safety, and security in logistics operations.
Keep Stock at Required Levels in Logistics Operations Real unit · Open Awards
Skills necessary to maintain stock at required levels in a logistics environment are covered.

What you'll be able to do

  • Ensure stock is kept at appropriate levels.
Keep Work Areas Clean in Logistics Operations Real unit · Open Awards
This unit involves maintaining cleanliness in logistics work areas.

What you'll be able to do

  • Ensure work areas are kept clean and safe.
Maintain Hygiene Standards in Handling and Storing Goods in Logistics Operations Real unit · Open Awards
This unit focuses on hygiene standards in handling and storing goods.

What you'll be able to do

  • Ensure hygiene standards are met during logistics operations.
Maintain the Cleanliness of Equipment in Logistics Operations Real unit · Open Awards
Skills required to maintain cleanliness of equipment in logistics operations are covered in this unit.

What you'll be able to do

  • Clean logistics equipment to ensure proper functioning.
Maintain the Safety and Security of Hazardous Goods and Materials in Logistics Operations Real unit · Open Awards
Knowledge and skills required for handling hazardous goods are covered in this unit.

What you'll be able to do

  • Maintain safety and security for hazardous materials.
Moving and/or Handling Goods in Logistic Operations Real unit · Open Awards
Skills and knowledge required for the proper moving and handling of goods in logistics.

What you'll be able to do

  • Safely move and handle goods within logistical operations.
Operate Equipment to Perform Work Requirements in Logistics Operations Real unit · Open Awards
Skills needed to operate equipment necessary for logistics operations are detailed.

What you'll be able to do

  • Effectively operate logistics equipment to meet work requirements.
Pick Goods in Logistics Operations Real unit · Open Awards
This unit covers the techniques and procedures for picking goods in a logistical context.

What you'll be able to do

  • Efficiently pick goods for orders in logistics operations.
Place Goods in Storage in Logistics Operations Real unit · Open Awards
The process and techniques for placing goods into storage are detailed in this unit.

What you'll be able to do

  • Accurately place goods in storage to optimise efficiency.
Principles of Food Safety in Logistics Real unit · Open Awards
Understanding food safety principles in logistics contexts is covered in this unit.

What you'll be able to do

  • Apply food safety principles in logistics operations effectively.
Process Orders for Customers in Logistics Operations Real unit · Open Awards
Learn to process orders effectively in logistics environments.

What you'll be able to do

  • Efficiently manage and process orders for customers.
Process Returned Goods in Logistics Operations Real unit · Open Awards
This unit involves the processing of goods returned by customers.

What you'll be able to do

  • Process returned goods efficiently and accurately.
Receive Goods in Logistics Operations Real unit · Open Awards
Skills required for receiving goods in a logistics operation are outlined in this unit.

What you'll be able to do

  • Accurately receive and record goods delivered to logistics operations.
Sort Goods and Materials for Recycling or Disposal in Logistics Operations Real unit · Open Awards
This unit covers sorting goods and materials for proper disposal or recycling.

What you'll be able to do

  • Sort materials for disposal or recycling effectively.
Supervise the Receipt, Storage or Dispatch of Goods Real unit · Open Awards
This unit focuses on supervisory skills in managing receipt, storage, or dispatch of goods.

What you'll be able to do

  • Supervise operations in logistics environments concerning receipt, storage, and dispatch.
Use Equipment to Move Goods in Logistics Operations Real unit · Open Awards
This unit focuses on the skills needed to move goods effectively using various equipment.

What you'll be able to do

  • Employ the right methods to move goods using equipment in logistics.
Use a Compact Crane in Logistics Operations Real unit · Open Awards
This unit involves the operation of compact cranes in logistics contexts.

What you'll be able to do

  • Safely operate compact cranes within logistics operations.
Use a Forklift Side-Loader in Logistics Operations Real unit · Open Awards
Skills for operating a side-loader forklift in logistics are covered in this unit.

What you'll be able to do

  • Effectively operate a side-loader forklift in logistics activities.
Use a Hoist in Logistics Operations Real unit · Open Awards
This unit covers the operation of hoists in a logistics environment.

What you'll be able to do

  • Safely and effectively use a hoist in logistics operations.
Use an Industrial Forklift Truck in Logistics Operations Real unit · Open Awards
This unit provides skills for operating industrial forklift trucks in logistics scenarios.

What you'll be able to do

  • Operate industrial forklift trucks safely and efficiently in logistics operations.
Wrap and Pack Goods in Logistics Operations Real unit · Open Awards
Learn the methods for wrapping and packing goods for dispatch in logistics operations.

What you'll be able to do

  • Wrap and pack goods effectively for safe transport.
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 8 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Logistics Supervisor / Lead

This role can lead to director of logistics, running strategy and budgets across multiple sites, or vice president of supply chain, overseeing logistics, procurement and planning together.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

04The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by Open Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Assemble Orders for Dispatch OperationsCheck Stock Levels and Stock RecordsContribute to the Provision of Customer Service in Logistics OperationsDevelop Effective Working Relationships with Colleagues in Logistics OperationsHealth, Safety and Security at WorkKeep Stock at Required Levels in Logistics OperationsKeep Work Areas Clean in Logistics OperationsMaintain Hygiene Standards in Handling and Storing Goods in Logistics Operations

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Practical Builder The Practical Builder · your make-it-real tutor Illustration
The Practical Builder Paste in the draft you have for “Check Stock Levels and Stock Records”. Not a tidied one, the one you would actually send.
You It is mostly there. The recommendations section is thin.
The Practical Builder Thin is fine, vague is not. Take recommendation two and tell me who does what by when, then we will see if it survives.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Draft the real one Create

    You do “Check Stock Levels and Stock Records” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Lead it Apply

    “Supervise the Receipt, Storage or Dispatch of Goods” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Assemble Orders for Dispatch Operations, one of this qualification's own units.

Assemble Orders for Dispatch Operations Level 2

Applied to your work in any of these jobs

This unit covers the skills required to assemble orders for dispatch in logistics operations.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Open Awards Level 2 Vocationally-Related Qualification in Logistics

26 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Assemble Orders for Dispatch Operations
  2. Check Stock Levels and Stock Records
  3. Contribute to the Provision of Customer Service in Logistics Operations
  4. Develop Effective Working Relationships with Colleagues in Logistics Operations
  5. Health, Safety and Security at Work
  6. Keep Stock at Required Levels in Logistics Operations

and 20 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Start my free AI Fluency module

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.