Open Awards · RQF Level 2

Open Awards Level 2 Vocationally-Related Qualification in Logistics

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits26
  • Guided learning97 hours
  • Units in this qualification26

Awarded by Open Awards · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The Open Awards Level 2 Certificate in Warehousing and Storage is designed to confirm occupational competence and prepare learners for roles in the logistics and warehousing sectors.

These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Assemble Orders for Dispatch OperationsReal unit · Open Awards
This unit covers the skills required to assemble orders for dispatch in logistics operations.

What you'll be able to do

  • Assemble orders accurately and efficiently for dispatch in logistics operations.
Check Stock Levels and Stock RecordsReal unit · Open Awards
This unit involves checking stock levels and maintaining accurate stock records.

What you'll be able to do

  • Maintain accurate stock levels in the warehouse.
Contribute to the Provision of Customer Service in Logistics OperationsReal unit · Open Awards
This unit focuses on providing customer service within logistics operations.

What you'll be able to do

  • Provide effective customer service in logistics roles.
Develop Effective Working Relationships with Colleagues in Logistics OperationsReal unit · Open Awards
This unit covers skills and knowledge to develop effective working relationships with colleagues in logistics environments.

What you'll be able to do

  • Develop positive working relationships with colleagues in logistics operations.
Health, Safety and Security at WorkReal unit · Open Awards
This unit focuses on understanding and promoting health, safety, and security in the workplace.

What you'll be able to do

  • Understand the importance of health, safety, and security in logistics operations.
Keep Stock at Required Levels in Logistics OperationsReal unit · Open Awards
Skills necessary to maintain stock at required levels in a logistics environment are covered.

What you'll be able to do

  • Ensure stock is kept at appropriate levels.
Keep Work Areas Clean in Logistics OperationsReal unit · Open Awards
This unit involves maintaining cleanliness in logistics work areas.

What you'll be able to do

  • Ensure work areas are kept clean and safe.
Maintain Hygiene Standards in Handling and Storing Goods in Logistics OperationsReal unit · Open Awards
This unit focuses on hygiene standards in handling and storing goods.

What you'll be able to do

  • Ensure hygiene standards are met during logistics operations.
Maintain the Cleanliness of Equipment in Logistics OperationsReal unit · Open Awards
Skills required to maintain cleanliness of equipment in logistics operations are covered in this unit.

What you'll be able to do

  • Clean logistics equipment to ensure proper functioning.
Maintain the Safety and Security of Hazardous Goods and Materials in Logistics OperationsReal unit · Open Awards
Knowledge and skills required for handling hazardous goods are covered in this unit.

What you'll be able to do

  • Maintain safety and security for hazardous materials.
Moving and/or Handling Goods in Logistic OperationsReal unit · Open Awards
Skills and knowledge required for the proper moving and handling of goods in logistics.

What you'll be able to do

  • Safely move and handle goods within logistical operations.
Operate Equipment to Perform Work Requirements in Logistics OperationsReal unit · Open Awards
Skills needed to operate equipment necessary for logistics operations are detailed.

What you'll be able to do

  • Effectively operate logistics equipment to meet work requirements.
Pick Goods in Logistics OperationsReal unit · Open Awards
This unit covers the techniques and procedures for picking goods in a logistical context.

What you'll be able to do

  • Efficiently pick goods for orders in logistics operations.
Place Goods in Storage in Logistics OperationsReal unit · Open Awards
The process and techniques for placing goods into storage are detailed in this unit.

What you'll be able to do

  • Accurately place goods in storage to optimise efficiency.
Principles of Food Safety in LogisticsReal unit · Open Awards
Understanding food safety principles in logistics contexts is covered in this unit.

What you'll be able to do

  • Apply food safety principles in logistics operations effectively.
Process Orders for Customers in Logistics OperationsReal unit · Open Awards
Learn to process orders effectively in logistics environments.

What you'll be able to do

  • Efficiently manage and process orders for customers.
Process Returned Goods in Logistics OperationsReal unit · Open Awards
This unit involves the processing of goods returned by customers.

What you'll be able to do

  • Process returned goods efficiently and accurately.
Receive Goods in Logistics OperationsReal unit · Open Awards
Skills required for receiving goods in a logistics operation are outlined in this unit.

What you'll be able to do

  • Accurately receive and record goods delivered to logistics operations.
Sort Goods and Materials for Recycling or Disposal in Logistics OperationsReal unit · Open Awards
This unit covers sorting goods and materials for proper disposal or recycling.

What you'll be able to do

  • Sort materials for disposal or recycling effectively.
Supervise the Receipt, Storage or Dispatch of GoodsReal unit · Open Awards
This unit focuses on supervisory skills in managing receipt, storage, or dispatch of goods.

What you'll be able to do

  • Supervise operations in logistics environments concerning receipt, storage, and dispatch.
Use Equipment to Move Goods in Logistics OperationsReal unit · Open Awards
This unit focuses on the skills needed to move goods effectively using various equipment.

What you'll be able to do

  • Employ the right methods to move goods using equipment in logistics.
Use a Compact Crane in Logistics OperationsReal unit · Open Awards
This unit involves the operation of compact cranes in logistics contexts.

What you'll be able to do

  • Safely operate compact cranes within logistics operations.
Use a Forklift Side-Loader in Logistics OperationsReal unit · Open Awards
Skills for operating a side-loader forklift in logistics are covered in this unit.

What you'll be able to do

  • Effectively operate a side-loader forklift in logistics activities.
Use a Hoist in Logistics OperationsReal unit · Open Awards
This unit covers the operation of hoists in a logistics environment.

What you'll be able to do

  • Safely and effectively use a hoist in logistics operations.
Use an Industrial Forklift Truck in Logistics OperationsReal unit · Open Awards
This unit provides skills for operating industrial forklift trucks in logistics scenarios.

What you'll be able to do

  • Operate industrial forklift trucks safely and efficiently in logistics operations.
Wrap and Pack Goods in Logistics OperationsReal unit · Open Awards
Learn the methods for wrapping and packing goods for dispatch in logistics operations.

What you'll be able to do

  • Wrap and pack goods effectively for safe transport.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Assemble Orders for Dispatch OperationsCheck Stock Levels and Stock RecordsContribute to the Provision of Customer Service in Logistics OperationsDevelop Effective Working Relationships with Colleagues in Logistics OperationsHealth, Safety and Security at WorkKeep Stock at Required Levels in Logistics OperationsKeep Work Areas Clean in Logistics OperationsMaintain Hygiene Standards in Handling and Storing Goods in Logistics Operations

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Logistics Supervisor / Lead

Your journey here as a Logistics Supervisor / Lead is just the beginning. We're looking for someone who wants to grow, learn, and make a real difference. If you're ready for a challenging but incredibly rewarding career in Operations, we'd love to chat.

See the whole journey →

Showing 6 roles, drawn from 9 job records mapped to this qualification.

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Assemble Orders for Dispatch OperationsLevel 2

Applied to your work in any of these jobs

This unit covers the skills required to assemble orders for dispatch in logistics operations.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Open Awards Level 2 Vocationally-Related Qualification in Logistics

26 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Assemble Orders for Dispatch Operations
  2. Check Stock Levels and Stock Records
  3. Contribute to the Provision of Customer Service in Logistics Operations
  4. Develop Effective Working Relationships with Colleagues in Logistics Operations
  5. Health, Safety and Security at Work
  6. Keep Stock at Required Levels in Logistics Operations

and 20 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.