How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Open Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Open Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open Awards.

More on studying for a qualification

01What it is

Open Awards Entry Level Award, Certificate, Diploma in Skills for Further Learning and Employment (Entry 1) is designed to recognize personal growth and engagement in learning while allowing individuals to develop knowledge and skills necessary to operate effectively in life, learning, and work.

These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open Awards. It does the teaching and the mapping. Open Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Accessing Leisure Services Real unit · Open Awards
Equips learners with the knowledge required to identify and utilise local leisure services and facilities.

What you'll be able to do

  • Identify leisure services in the community.
Accessing Online Video Clips Real unit · Open Awards
It teaches you to access online video clips safely and effectively, adjust viewing settings, and communicate their feelings and opinions about the content.

What you'll be able to do

  • Watch or listen to video clips on a digital device, ensuring appropriate settings and safety measures are in place.
  • Communicate their feelings and opinions about the video clips in a clear and respectful manner.
Anger Management Real unit · Open Awards
Provides strategies and techniques to manage anger in various situations effectively.

What you'll be able to do

  • Demonstrate techniques for managing anger.
Art and Design - Painting and Drawing Real unit · Open Awards
You'll research and develop ideas for painting and drawing, using appropriate materials, techniques, and processes. The unit culminates in producing and presenting artwork in response to a given task or theme.

What you'll be able to do

  • Research information and ideas appropriate to painting and drawing work
  • Develop ideas for a painting and drawing outcome using appropriate materials
  • Develop ideas for a painting and drawing outcome using appropriate techniques
  • Develop ideas for a painting and drawing outcome using appropriate processes
  • Produce and present a painting and drawing outcome in response to a task or theme
Beginning to Study Real unit · Open Awards
You'll be introduced to the structure and aims of a course of study. The unit develops skills in organising study time and materials, using course resources, and practising active listening within a learning environment.

What you'll be able to do

  • Know about a course of study
  • Organise study
  • Use course resources
  • Listen actively in a learning environment
Building a Cavity Wall Real unit · Open Awards
You'll gain the skills to prepare safely for building a cavity wall, mix mortar correctly, construct the wall according to specifications, and tidy the work area while disposing of waste responsibly, adhering to health and safety regulations.

What you'll be able to do

  • Prepare to build a cavity wall in a safe manner, adhering to health and safety regulations.
  • Mix mortar in a safe manner, ensuring correct consistency and proportions.
  • Build a cavity wall according to specified plans and industry standards.
  • Tidy up the work area and dispose of waste materials in a safe and environmentally responsible manner.
Causes of Stress Real unit · Open Awards
You'll explore common sources of stress and their effects on personal life and wellbeing.

What you'll be able to do

  • Identify sources of stress.
Communicating with Art Real unit · Open Awards
It teaches you to identify shapes and colours in artwork and communicate about their own art or craft work, including techniques and materials used. You'll also follow directions to demonstrate an art technique and respond appropriately in social contexts.

What you'll be able to do

  • Indicate different shapes and colours in artwork.
  • Talk about a piece of their own art or craft work, describing the techniques and materials used.
  • Follow directions to join with others in demonstrating an art technique they have learned.
  • Respond appropriately to a farewell message or gesture.
Communicating with Dance Real unit · Open Awards
It teaches you to engage with dance through listening and responding to rhythm, moving to music, following group dance directions, and expressing gratitude verbally or through movement.

What you'll be able to do

  • Listen and respond to the beat/rhythm/vibration in a movement warm-up activity, demonstrating physical awareness.
  • Move to the music/sound and talk about it, expressing feelings and observations.
  • Follow directions for taking part in a group dance activity, showing cooperation and coordination.
  • Thank the tutor verbally and/or in movement, demonstrating appropriate social skills.
Communicating with Music Real unit · Open Awards
You'll engage in musical activities such as greeting songs, playing percussion instruments, and participating as an audience or band member. The unit fosters awareness of musical cues and appropriate social interaction within group music settings.

What you'll be able to do

  • Participate in a greeting song, demonstrating engagement and interaction.
  • Follow instructions to select and play, or respond to, a percussion instrument, showing understanding and coordination.
  • Participate as part of an audience/band and show awareness of a musical activity, demonstrating appropriate behaviour.
  • Indicate awareness that someone has said a musical “Goodbye”, demonstrating comprehension.
Cooking Techniques Real unit · Open Awards
This unit provides knowledge of various cooking methods such as boiling, frying, baking, and grilling, including the equipment required and associated health and safety considerations. You'll understand how to prepare dishes using these methods safely.

What you'll be able to do

  • Understand different methods of cooking, including boiling, frying, baking and grilling
  • Recognise the different equipment needed for cooking using various methods
  • Understand Health and Safety issues relating to different cooking methods, including food hygiene and safe handling of equipment
  • Make a dish using different cooking methods, following a recipe and applying safe practices
Create a Piece of Craft or Design Real unit · Open Awards
You'll understand the stages involved in creating a craft or design project and the purpose of each stage. They will apply relevant techniques and materials to create their own crafted item or design, demonstrating practical skills throughout the process.

What you'll be able to do

  • Understand the stages involved in creating a craft or design project.
  • Create a crafted item or design, applying relevant techniques and materials.
Dealing with Customer Queries and Complaints Real unit · Open Awards
This unit equips learners with skills to respond to customer queries and complaints professionally. You'll use appropriate language and tone, demonstrate active listening, and follow organisational procedures for handling customer interactions.

What you'll be able to do

  • Deal with customer queries in a professional and helpful manner.
  • Deal with customer complaints in a professional and helpful manner.
Dealing with Problems Real unit · Open Awards
Equips learners with problem-solving techniques for personal and professional challenges.

What you'll be able to do

  • Apply problem-solving techniques to various scenarios.
Develop Dance and Music Skills Real unit · Open Awards
It teaches you to respond to music by recognising rhythm and tempo changes and to perform basic dance movements with coordination and control. You'll develop foundational skills in dance and musical appreciation.

What you'll be able to do

  • Respond to music, demonstrating an understanding of rhythm and tempo.
  • Perform dance movements, showing coordination and control.
Develop Skills to Play a Musical Instrument Real unit · Open Awards
It teaches you to respond appropriately to various types of music through attentive listening and expression. You'll develop basic competence in playing a musical instrument, demonstrating rhythmic control and maintaining performance skills.

What you'll be able to do

  • Respond appropriately to different types of music
  • Play a musical instrument to a basic level of competence
Developing Assertiveness Real unit · Open Awards
It teaches you to understand the concept and benefits of assertiveness. You'll explore different assertive communication techniques and apply them appropriately in various situations.

What you'll be able to do

  • Recognise the key implications and benefits of assertiveness in different scenarios
  • Understand and apply different ways of being assertive in a given situation
Developing Community Participation Skills: Participating in Sporting Activities Real unit · Open Awards
This unit develops learners' participation skills through engagement in various sporting activities. You'll demonstrate effort, follow facility rules, and show respect for community sports environments.

What you'll be able to do

  • Participate in a range of sporting activities, demonstrating engagement and effort.
  • Use a community sports facility appropriately and respectfully, adhering to its rules and guidelines.
Developing Customer Service Skills Real unit · Open Awards
You'll develop an understanding of good customer service principles and the importance of a positive first impression. This unit covers the benefits of quality service and effective customer communication.

What you'll be able to do

  • Know what good customer service is, including its key principles and benefits.
  • Understand the importance of a good first impression in customer service, including how to create one.
Developing ICT Skills Real unit · Open Awards
This unit develops learners' ICT skills to improve their environment, research and gather information, evaluate reliability, and communicate effectively using ICT tools.

What you'll be able to do

  • Use ICT tools and technologies to positively affect their own environment.
  • Use ICT as a source of information to research and gather relevant data.
  • Use ICT to enable communication with others effectively.
Developing Independent Communication Skills Real unit · Open Awards
You'll develop independent communication skills by giving presentations about themselves, discussing activities, answering telephone calls, and participating in discussions. The unit focuses on clear, confident, and effective verbal communication.

What you'll be able to do

  • Give a presentation about themselves, conveying relevant information clearly and confidently
  • Talk about an activity, describing the process and outcomes effectively
  • Answer the telephone in a professional manner, taking messages accurately
  • Join in a discussion, contributing relevant points and listening to others
Developing Number Skills Real unit · Open Awards
You'll participate in activities involving counting, recognising, and ordering numbers. The unit also develops awareness of numbers in everyday contexts, supporting the development of basic numeracy skills.

What you'll be able to do

  • Participate in activities involving numbers
  • Be aware of numbers in given contexts
Developing Skills in Drama Real unit · Open Awards
It teaches you to understand and apply dramatic techniques to create mood, role, or character. You'll develop skills in using movement, gestures, and speech to effectively portray these dramatic elements.

What you'll be able to do

  • Understand how to create a mood, role or character through various dramatic techniques
  • Use movement, gestures and/or speech to create a mood, role or character in a dramatic context
Developing and Presenting Information Using ICT Real unit · Open Awards
This unit develops learners' ability to enter, delete, and amend personal information accurately and securely using ICT. You'll also present information effectively using various ICT tools and formats and deliver oral presentations clearly.

What you'll be able to do

  • Enter personal information accurately and securely using ICT.
  • Present information effectively through ICT using appropriate formats and tools.
  • Delete and amend information using ICT, ensuring accuracy and relevance.
  • Present information orally in a clear and understandable manner.
Displaying Creative Work Real unit · Open Awards
It teaches you to prepare and display their own creative work. You'll select suitable locations, describe the display process, and evaluate the effectiveness of their creative presentations.

What you'll be able to do

  • Engage in displaying own creative work
Doing Sport Real unit · Open Awards
You'll understand the importance of regular training for sports performance and personal development. The unit involves practising training methods, demonstrating improved skills and fitness, and complying with health and safety requirements during sport.

What you'll be able to do

  • Understand the importance of training for sports performance and personal development
  • Put training into practice, demonstrating improved skills and fitness
  • Comply with health and safety rules when taking part in sport, ensuring personal and group safety
E-Safety Real unit · Open Awards
This unit covers the identification of internet and online platform risks, including cyberbullying. You'll understand the importance of online safety, methods to protect personal information, and how to report inappropriate behaviour.

What you'll be able to do

  • Know about the potential risks that exist when using the internet and online platforms
  • Know about cyberbullying, including its different forms and potential impact
  • Keep safe online, including protecting personal information and reporting inappropriate behaviour
Emotional Wellbeing Real unit · Open Awards
It teaches you to identify a range of emotions in themselves and others and know where to obtain emotional support. You'll understand bullying, its effects, and how to be a supportive friend.

What you'll be able to do

  • Identify a range of emotions in oneself and others
  • Know where to obtain emotional support, including trusted adults and support services
  • Know about bullying, including its different forms and potential impact
  • Know a way to be a good friend, including demonstrating empathy and support
Engage in Discussions Real unit · Open Awards
You'll learn to engage effectively in discussions by practising active listening, contributing relevant ideas, and responding appropriately while maintaining suitable behaviour.

What you'll be able to do

  • Participate and engage effectively in a discussion.
Engaging in New Creative Activities Real unit · Open Awards
You'll explore various creative mediums and techniques, engaging actively in new creative activities. This unit develops their ability to experiment and participate in diverse artistic forms.

What you'll be able to do

  • Engage in new creative activities, exploring different mediums and techniques.
Engaging in a Creative Group Project Real unit · Open Awards
You'll participate in selecting and engaging in a creative group project. The unit develops communication, collabouration, active listening, and task completion skills within a group setting.

What you'll be able to do

  • Participate in the selection process for a creative group project
  • Engage actively in a chosen creative group project
Environmental Awareness Real unit · Open Awards
This unit develops learners' understanding of human impact on the environment, enabling them to identify environmental issues, explain their effects, and suggest actions to help improve conditions.

What you'll be able to do

  • Explain how human actions can affect the environment
  • Provide examples of the impact of human activities on the environment
  • Identify an environmental issue that affects their life
  • Describe the impact of the identified environmental issue
  • Identify ways to help the environment
  • Describe actions that can be taken to improve the environment
Everyday Food and Drink Preparation Real unit · Open Awards
You'll learn to prepare hot and cold drinks and simple snacks safely, using appropriate equipment and ingredients. The unit also covers cleaning procedures and safe food storage to maintain hygiene and safety in the kitchen.

What you'll be able to do

  • Prepare a hot or cold drink safely
  • Prepare a simple snack
  • Clean up the work area and equipment after preparing food and drink
  • Store food and drink correctly to maintain freshness and safety
  • Be safe in the kitchen environment, identifying potential hazards
Exploring Art Real unit · Open Awards
This unit introduces learners to various art forms and their cultural significance. You'll gain knowledge of art techniques and materials, culminating in the creation of their own artwork using appropriate methods.

What you'll be able to do

  • Appreciate different forms of art and their cultural significance
  • Demonstrate knowledge of various art techniques and materials
  • Create a piece of art using appropriate techniques and materials
Exploring Business and Enterprise Real unit · Open Awards
This unit provides learners with knowledge of different types of businesses and enterprises, including sole traders, partnerships, limited companies, social enterprises, and charities. You'll understand the products and services offered and factors contributing to business success.

What you'll be able to do

  • Know about the different types of businesses and enterprises that exist.
  • Know the range of services and products that different businesses and enterprises offer to customers.
  • Know about the characteristics and strategies of a successful business or enterprise.
Exploring Dance Real unit · Open Awards
It teaches you to explore dance by responding to sound with body movements. You'll create and perform simple dance sequences.

What you'll be able to do

  • Move body parts and the whole body in response to different types of sound.
  • Make simple dance movements, linking them together.
Exploring Digital Media Real unit · Open Awards
This unit introduces learners to a range of digital technology devices and their uses in digital media. You'll research specific applications of digital media, demonstrating understanding of device functions and their role in media production.

What you'll be able to do

  • Identify a range of different digital technology devices
  • Identify the uses of various digital media devices
  • Produce a research project focusing on the application of digital media
Exploring Music Real unit · Open Awards
This unit introduces learners to different music genres and styles, enabling appreciation and identification of musical instruments. You'll also gain experience playing an instrument collabouratively.

What you'll be able to do

  • Appreciate different genres and styles of music
  • Identify a range of musical instruments by sight and sound
  • Play a musical instrument with others in a group or ensemble
Exploring Occupational Areas Real unit · Open Awards
You'll recognise different occupational areas and understand the types of work involved. The unit covers specific jobs within an occupational area, including tasks and responsibilities, and encourages reflection on personal skills relevant to employment.

What you'll be able to do

  • Recognise different occupational areas and the types of work they involve.
  • Know about different jobs within a specific occupational area, including the tasks and responsibilities involved.
  • Know about own skills and how they relate to potential job roles.
Exploring Working in Construction Real unit · Open Awards
This unit allows learners to reflect on their experience of working in construction. You'll describe their experience, identify learning outcomes, and express their feelings about the work.

What you'll be able to do

  • Reflect on own experience of working in construction, identifying what was learnt and how it felt.
Exploring Working in Hairdressing Real unit · Open Awards
You'll reflect on their own experience of working in hairdressing by describing the skills used and evaluating aspects they enjoyed or did not enjoy. This reflection supports personal development and awareness of the hairdressing work environment.

What you'll be able to do

  • Reflect on own experience of working in hairdressing
Exploring Working in Retail Real unit · Open Awards
You'll reflect on their experiences of working in retail, identifying strengths and areas for development, and understanding how to improve their performance in a retail environment.

What you'll be able to do

  • Reflect on own experience of working in retail, considering strengths and areas for development.
Exploring Working in an Office Real unit · Open Awards
This unit supports learners in reflecting on their experiences within an office environment. You'll analyse tasks undertaken, evaluate their skills, and consider both positive aspects and challenges faced in office work.

What you'll be able to do

  • Reflect on own experience of working in an office environment
  • Reflect on the tasks undertaken when working in an office
  • Reflect on the skills required when working in an office
Exploring Working with Animals Real unit · Open Awards
You'll reflect on their personal experiences of working with animals, describing feelings, reactions, and identifying positive aspects of these interactions.

What you'll be able to do

  • Reflect on personal experiences of interacting with animals
  • Describe feelings and reactions to working with animals
  • Identify what was enjoyed about working with animals
  • Identify what was not enjoyed about working with animals
Feed and Water Small Animals Real unit · Open Awards
You'll develop practical skills to feed and water small animals according to their specific dietary needs. The unit emphasises safe preparation and provision of food and water, alongside adherence to health and safety protocols.

What you'll be able to do

  • Demonstrate the ability to feed small animals according to their specific needs.
  • Demonstrate the ability to provide water to small animals, ensuring it is fresh and accessible.
  • Demonstrate the ability to work safely when feeding and watering small animals, adhering to relevant health and safety guidelines.
Feeding Animals Real unit · Open Awards
You'll understand and apply safety rules when working with animals and be able to feed animals according to their specific dietary needs. The unit also encourages reflection on performance to identify areas for improvement in animal care.

What you'll be able to do

  • Know and apply safety rules when working with animals.
  • Feed animals according to their specific needs and requirements.
  • Reflect on own performance when feeding animals, identifying areas for improvement.
Finding, Selecting and Exchanging Information Using ICT Real unit · Open Awards
You'll learn to find, select, enter, save, and receive information using ICT sources, recognising reliable information and applying effective search techniques.

What you'll be able to do

  • Know some ICT sources of information, recognising different types of sources and their purpose.
  • Locate information using ICT, following instructions and using appropriate search techniques.
  • Enter and save information using ICT, following instructions and using appropriate software.
  • Receive simple ICT based information, understanding the content and responding appropriately.
First Steps in Communicating with Others Real unit · Open Awards
You'll develop basic communication skills to acknowledge greetings and farewells, express personal interests, participate as an audience, and demonstrate awareness of social interactions.

What you'll be able to do

  • Acknowledge a greeting from another person
  • Communicate a personal interest to others
  • Participate as part of an audience during an activity
  • Demonstrate awareness of the activity taking place
  • Acknowledge that someone has said “Goodbye”
Following Health and Safety Working Practices when Using ICT Real unit · Open Awards
You'll understand health and safety practices when using ICT equipment, including recognising potential hazards and implementing safety measures. The unit also covers identifying sources of support and procedures for reporting concerns to maintain a safe working environment.

What you'll be able to do

  • Understand safety measures needed when using ICT, recognising potential hazards and how to minimise risks.
  • Know where to find help when needed regarding health and safety when using ICT, identifying appropriate sources of support and reporting procedures.
Following Instructions Real unit · Open Awards
You'll develop the ability to follow both written and verbal instructions accurately. The unit also covers understanding the consequences of not following instructions within a work environment.

What you'll be able to do

  • Follow written instructions accurately
  • Follow verbal instructions accurately
  • Know the potential impact of not following instructions correctly in a work environment
  • Know the potential impact of not following instructions in a timely manner in a work environment
Gardening Real unit · Open Awards
This unit provides knowledge of different types of gardens and garden tools, including their features and uses. You'll demonstrate correct planting techniques and understand how to care for gardening equipment properly.

What you'll be able to do

  • Identify different types of gardens and their features
  • Recognise different types of garden tools and their uses
  • Demonstrate how to plant seeds, bulbs, or plants correctly
  • Describe how to care for gardening equipment, including cleaning and maintenance
Growing and Caring for Plants Real unit · Open Awards
It teaches you to participate in activities related to growing and caring for plants. You'll prepare soil, plant seeds or bulbs, water plants, and maintain plant health.

What you'll be able to do

  • Engage in activities to grow and care for plants
Health and Fitness Real unit · Open Awards
This unit provides learners with knowledge of the importance of exercise for physical health and mental wellbeing. You'll identify suitable clothing for exercise and participate safely in a simple exercise programme.

What you'll be able to do

  • Know about the importance of exercise
  • Know about the clothing to be worn when participating in exercise
  • Take part in an exercise programme
Healthy Living Real unit · Open Awards
You'll explore the key elements of a healthy lifestyle, including diet, exercise, and hygiene. The unit teaches you to demonstrate positive actions and make informed choices that support their overall health and well-being.

What you'll be able to do

  • Recognise the key elements required to lead a healthy lifestyle, including diet, exercise and hygiene
  • Demonstrate how to contribute to a healthy lifestyle through positive actions and choices
Identify Personal Protective Equipment Real unit · Open Awards
This unit provides learners with the ability to identify different types of personal protective equipment (PPE) used in construction and building. You'll understand the purpose of each PPE type and when its use is necessary to maintain safety on site.

What you'll be able to do

  • Identify personal protective equipment (PPE) used in construction and building.
Identifying Parts of a Flowering Plant Real unit · Open Awards
You'll identify and describe the parts of a flowering plant, including roots, stem, leaves, and flowers, and understand the function of each part.

What you'll be able to do

  • Identify and describe the different parts of a flowering plant, including roots, stem, leaves, flowers, and fruits
Identifying and Using ICT Equipment Real unit · Open Awards
You'll identify different types of ICT equipment and understand their purposes. The unit also covers the safe and effective use of ICT equipment to complete specified tasks following instructions and safety guidelines.

What you'll be able to do

  • Participate in identifying examples of ICT equipment, recognising different types and their uses.
  • Participate in using ICT equipment for a specified task, following instructions and adhering to safety guidelines.
Introduction to Email Real unit · Open Awards
You'll develop basic skills to open and navigate an email application, manage the inbox, and reply to emails effectively. The unit covers essential email communication functions.

What you'll be able to do

  • Open an email application on a designated device
  • Navigate and use the email inbox effectively
  • Reply appropriately to a received email message
Introduction to Retail Skills Real unit · Open Awards
This unit introduces learners to essential retail skills, including good stock presentation, customer care, the sales process, and safe working practices. You'll understand how to interact with customers and maintain a safe retail environment.

What you'll be able to do

  • Understand good retail practice in a sales area, including stock presentation and customer interaction
  • Know what constitutes good customer care in a retail environment
  • Make a sale, including approaching customers and processing payments
  • Work safely in a retail environment, following health and safety guidelines
Keeping a Retail Environment Clean and Tidy Real unit · Open Awards
You'll develop practical skills to maintain a clean and tidy retail environment by following appropriate procedures and safely using cleaning equipment and materials.

What you'll be able to do

  • Keep a retail environment clean and tidy, following appropriate procedures
Kitchen Hygiene Real unit · Open Awards
This unit provides learners with knowledge of kitchen hygiene principles and practices, enabling them to use appropriate equipment and cleaning products safely to maintain a clean kitchen environment.

What you'll be able to do

  • Know that kitchens must be kept clean to maintain hygiene and prevent contamination
  • Use appropriate equipment to effectively clean a kitchen environment
  • Use suitable cleaning products safely and effectively to clean a kitchen
Knowing Your Local Area Real unit · Open Awards
You'll gain knowledge of key buildings and facilities in their local area and understand their purposes. This unit also covers the concept of community and learners' responsibilities within it.

What you'll be able to do

  • Know the location and use of key buildings and facilities in own local area.
  • Understand the concept of community and its importance.
  • Understand own responsibilities as a member of the community.
Listening and Repsonding Real unit · Open Awards
This unit develops learners' listening and responding skills through following instructions, answering questions, and responding to requests for personal information. You'll practise maintaining confidentiality and expressing feelings and opinions appropriately.

What you'll be able to do

  • Follow instructions accurately and completely
  • Respond appropriately to requests for personal information, maintaining confidentiality where necessary
  • Respond to simple questions clearly and concisely
  • Express feelings and opinions in a respectful and constructive manner
Listening to Music Real unit · Open Awards
It teaches you to listen to music using a suitable device and to express their personal feelings and opinions about a chosen music track, fostering musical appreciation and communication skills.

What you'll be able to do

  • Listen to music using a suitable device
  • Communicate personal feelings and opinions about a selected music track
Looking After and Caring for Animals Real unit · Open Awards
It teaches you to participate in basic animal care activities, including feeding and cleaning, while demonstrating gentle handling techniques and awareness of animal body language to ensure a safe and comfortable environment.

What you'll be able to do

  • Participate in activities designed to look after animals, following instructions and guidance.
  • Demonstrate appropriate care and attention when interacting with animals.
  • Contribute to maintaining a safe and comfortable environment for animals.
Make a Meal Real unit · Open Awards
You'll learn to prepare a simple meal safely and hygienically, including selecting and preparing ingredients, using utensils and cookers correctly, and understanding basic kitchen hygiene rules to serve a meal effectively.

What you'll be able to do

  • Know the basic hygiene rules of the kitchen
  • Select ingredients to make a meal
  • Prepare ingredients
  • Use utensils safely
  • Use a cooker safely
  • Serve a meal
Making a Product Real unit · Open Awards
This unit equips learners with knowledge of safety rules, appropriate material selection, and equipment use when making a product. You'll also understand correct storage practices to ensure safety and efficiency during the production process.

What you'll be able to do

  • Know the relevant safety rules when making a product, including the use of personal protective equipment (PPE)
  • Choose suitable materials to make a product, considering factors such as cost, availability, and durability
  • Know the different types of equipment used to make a product, including hand tools and machinery
  • Know where to store materials and equipment safely and securely, following organisational procedures
Making the Most of Leisure Time Real unit · Open Awards
It teaches you to recognise local leisure facilities and understand their purposes. You'll participate in leisure activities, demonstrating engagement and enjoyment to promote well-being and social interaction.

What you'll be able to do

  • Recognise local leisure facilities and their purpose.
  • Take part in leisure activities, demonstrating engagement and enjoyment.
Money Real unit · Open Awards
This unit develops learners' awareness of money usage and the recognition of coin denominations. You'll understand the importance of money for purchasing goods and services.

What you'll be able to do

  • Demonstrate an awareness of the use of money in everyday life
  • Recognise different denominations of coins in circulation
Participating in an Enterprise Project Real unit · Open Awards
You'll participate in an enterprise project by selecting a suitable product and venue, advertising the sale, understanding point-of-sale procedures and costs, and reflecting on their contribution to the project.

What you'll be able to do

  • Select a suitable product to sell to a clearly defined target market.
  • Select a venue that is appropriate for selling the chosen product.
  • Effectively advertise the sale of the product to the target market.
  • Understand how to set up a point of sale and effectively sell products to customers.
  • Demonstrate awareness of all the costs involved in undertaking the enterprise project.
  • Reflect on own involvement and contribution to the enterprise project, identifying areas for improvement.
Personal Action Planning Real unit · Open Awards
This unit focuses on the skills required for personal action planning and developing a strategy for personal growth.

What you'll be able to do

  • Understand the importance of personal action planning.
  • Create a personal action plan.
Personal Attributes for Sport Real unit · Open Awards
This unit provides learners with knowledge of a chosen sport's rules, equipment, and techniques. You'll also assess their personal strengths and weaknesses and understand their individual contributions in sport.

What you'll be able to do

  • Know about the rules, equipment and basic techniques of a chosen sporting activity.
  • Know about personal strengths and weaknesses in relation to participation in sport.
  • Know about the importance of individual contributions when working as part of a team in sport.
Personal Awareness Real unit · Open Awards
This unit develops learners' personal awareness by enabling them to recognise and describe aspects of their personal appearance and qualities. You'll also understand how their behaviour impacts others, fostering self-reflection and interpersonal awareness.

What you'll be able to do

  • Recognise and describe aspects of personal appearance
  • Identify and describe personal qualities and characteristics
  • Understand and analyse the impact of one's own behaviour on others
Personal Development Real unit · Open Awards
It teaches you to identify and make positive decisions regarding personal, work, or educational development goals. You'll explain their choices and the reasons for pursuing specific objectives.

What you'll be able to do

  • Make positive decisions regarding desired personal development goals.
  • Make positive decisions regarding desired work or educational development goals.
Pet Care Real unit · Open Awards
This unit covers the identification of suitable pets, safe handling techniques for small and larger animals, appropriate pet nutrition, and basic health considerations. You'll gain knowledge and practical skills to care for pets responsibly.

What you'll be able to do

  • Identify animals that make suitable pets
  • Demonstrate how to handle a pet appropriately
  • Identify appropriate food for a pet
  • Recognise aspects of pet health
Planning for Progress in English Skills Real unit · Open Awards
You'll identify their strengths and areas for development in English skills, including reading, writing, speaking, and listening. The unit covers how to set targets to improve proficiency in these areas.

What you'll be able to do

  • Identify own strengths in English skills
  • Recognise areas for development in English skills
  • Understand how to set targets to develop skills in English
Preparation for Work Real unit · Open Awards
This unit guides learners on how to prepare for entering the workforce.

What you'll be able to do

  • Prepare for interviews.
Preparing Drinks and Snacks Real unit · Open Awards
It teaches you to participate safely in preparing hot and cold drinks and simple snacks. You'll follow instructions and apply safety measures during the preparation process.

What you'll be able to do

  • Participate in preparing drinks safely
  • Participate in preparing snacks safely
Preparing for Work Placement Real unit · Open Awards
You'll learn how to prepare for a work placement, including understanding employer expectations.

What you'll be able to do

  • Understand the requirements of employers.
Produce a Piece of Art Work Real unit · Open Awards
You'll understand different forms of visual arts and develop skills to create and present a piece of artwork using chosen materials and techniques.

What you'll be able to do

  • Understand that there are different forms of visual arts, including painting, sculpture, and digital art
  • Create a piece of art work using chosen materials and techniques
Recognise Hair and Beauty Tools and Products Real unit · Open Awards
It teaches you to recognise common hair and beauty tools, equipment, and products. You'll identify various items and describe their purposes within the hair and beauty sector.

What you'll be able to do

  • Identify a range of common hair tools and equipment.
  • Describe the purpose of a range of common hair tools and equipment.
  • Identify a range of common beauty tools and equipment.
  • Describe the purpose of a range of common beauty tools and equipment.
  • Identify a range of common hair products.
  • Describe the purpose of a range of common hair products.
  • Identify a range of common beauty products.
  • Describe the purpose of a range of common beauty products.
Recognise Small Animals Real unit · Open Awards
You'll gain knowledge to identify various breeds and types of common small animals, including rabbits, guinea pigs, hamsters, gerbils, chinchillas, and rats. The unit also covers safe handling techniques to ensure animal welfare and personal safety.

What you'll be able to do

  • Recognise different breeds of common small animals
  • Recognise different types of common small animals
  • Work safely when handling animals
  • Work safely in an animal care environment
Recognise Tools Real unit · Open Awards
You'll recognise a range of hand and power tools and equipment used in construction and building, describing their purposes and identifying different types.

What you'll be able to do

  • Recognise tools used in construction and building.
  • Recognise equipment used in construction and building.
Responding to ICT Enabled Equipment Real unit · Open Awards
You'll develop the ability to respond appropriately to prompts from ICT enabled equipment. The unit focuses on recognising and reacting suitably to such technology-based prompts.

What you'll be able to do

  • Respond to ICT enabled equipment.
Rights and Responsibilities Real unit · Open Awards
It teaches you to understand their individual rights and responsibilities within society. You'll identify examples of rights being upheld and responsibilities being fulfilled in everyday contexts.

What you'll be able to do

  • Recognise that individuals have rights within society
  • Recognise that individuals have responsibilities within society
Selecting and Using Cooking Equipment Real unit · Open Awards
It teaches you to select suitable cooking equipment for specific tasks and use basic cooking equipment safely. You'll follow established procedures and identify potential hazards to maintain safety in the kitchen.

What you'll be able to do

  • Select appropriate cooking equipment for a given task.
  • Use basic cooking equipment safely, following established procedures.
Sending and Receiving Emails Real unit · Open Awards
You'll learn to use email software effectively, including composing, addressing, sending, receiving, and opening email messages using appropriate tools.

What you'll be able to do

  • Use email software tools to send email messages.
  • Use email software tools to receive email messages.
Substance Misuse Awareness Real unit · Open Awards
You'll identify commonly misused substances, understand their effects on physical and mental health, and recognise available support services. The unit promotes awareness of substance misuse and its impact.

What you'll be able to do

  • Recognise substances that are commonly misused
  • Understand the effects of substance misuse on individuals
  • Identify available substance misuse support services
Taking Part in an Interview Real unit · Open Awards
This unit provides learners with the skills and confidence to effectively participate in interviews.

What you'll be able to do

  • Demonstrate effective communication skills in an interview setting.
Taking Photographs Real unit · Open Awards
This unit introduces learners to photographic devices, their functions, and uses. You'll take photographs and evaluate their composition and quality.

What you'll be able to do

  • Identify different types of photographic devices and their uses
  • Describe the basic functions of a photographic device
  • Take a photograph using a photographic device
  • Review and evaluate the photograph taken
  • Comment on the composition and quality of photographs
Time and Date Real unit · Open Awards
You'll learn to read and record time accurately using an analogue clock, including hours, minutes, and seconds. The unit also covers reading and understanding calendar dates.

What you'll be able to do

  • Read and record the time using an analogue clock, including hours, minutes and seconds.
  • Read and understand calendar dates, including days, months and years.
Understanding Professional Relationships Real unit · Open Awards
This unit focuses on building and maintaining professional relationships in the workplace.

What you'll be able to do

  • Identify the key elements of professional relationships.
Understanding Social Media Real unit · Open Awards
You'll gain knowledge of various social media platforms, their functionalities, and purposes.

What you'll be able to do

  • Know about different social media platforms and their functionalities.
Understanding a Balanced Diet Real unit · Open Awards
This unit provides knowledge of the components of a balanced diet and the principles of healthy eating. You'll understand the benefits of healthy nutrition, learn to prepare balanced meals, and apply basic food hygiene practices.

What you'll be able to do

  • Understand the key components of a balanced diet and their importance for health.
  • Understand the meaning of healthy eating and its benefits.
  • Prepare a balanced meal, considering nutritional content and portion sizes.
  • Understand the need for basic food hygiene practices to prevent foodborne illnesses.
Using Control Settings on a Digital Device Real unit · Open Awards
You'll learn to control sound, visual, and power settings on a digital device. The unit includes adjusting volume, brightness, contrast, and power functions, with explanations of their relevance in different situations.

What you'll be able to do

  • Control the sound on a digital device, adjusting volume and muting as required.
  • Control the visuals on a digital device, adjusting brightness and contrast as required.
  • Control the power functions on my device, turning it on, off, and restarting as required.
Using Creative Software Real unit · Open Awards
You'll gain practical experience using creative software to produce digital products. The unit covers opening projects, utilising software tools, and saving work in appropriate file formats.

What you'll be able to do

  • Use creative software to produce a simple digital product.
Using Digital Photograph Gallery Applications Real unit · Open Awards
You'll learn to operate digital photograph gallery applications on devices such as tablets or smartphones. The unit covers navigating, browsing, zooming, sharing photographs, expressing personal feelings about images, and personalising photo albums.

What you'll be able to do

  • Open a photograph gallery application on a digital device, such as a tablet or smartphone
  • Control the functions within a photograph gallery application, including browsing, zooming, and sharing
  • Communicate feelings and opinions about a photograph, expressing personal responses
  • Personalise a photograph album by adding captions, tags, or other customisations
Using ICT Skills in a Work Place Real unit · Open Awards
You'll develop the ability to use ICT tools and software to complete workplace tasks. The unit includes identifying personal ICT strengths and areas for development, and engaging in training and practice to improve ICT skills.

What you'll be able to do

  • Use ICT in a work place to complete tasks effectively
  • Identify own ICT skills that need to be developed for a work place, including areas for improvement
  • Develop ICT skills in a work place through training, practice, and feedback
Using Maths in Everyday Contexts Real unit · Open Awards
It teaches you to use numbers up to 10 in everyday contexts, including handling money up to £10, telling o'clock time, and performing simple addition and subtraction. You'll apply these skills practically in daily situations.

What you'll be able to do

  • Use numbers up to the number 10 in everyday contexts
  • Use coins and notes involving numbers up to 10 in everyday contexts
  • Use o’clock time in everyday contexts
  • Use addition involving numbers up to 10 in everyday contexts
  • Use subtraction involving numbers up to 10 in everyday contexts
Using Number Skills in a Work Place Real unit · Open Awards
You'll identify workplace situations requiring number skills and assess their own abilities. This unit supports the development of numeracy skills to improve accuracy and efficiency in work tasks.

What you'll be able to do

  • Recognise situations where number skills are required in a workplace environment
  • Identify personal number skills that require development for effective use in a workplace
  • Develop number skills to meet the demands of a workplace environment
Using Reading Skills in a Work Place Real unit · Open Awards
It teaches you to recognise the importance of reading skills in the workplace. You'll identify areas for improvement and develop strategies to enhance reading comprehension, speed, and accuracy.

What you'll be able to do

  • Recognise situations where reading skills are required in a workplace environment
  • Identify personal reading skills that require development for effective use in a workplace
  • Develop reading skills to meet the demands of a workplace environment
Using Video Communication Real unit · Open Awards
This unit equips learners with skills to activate video communications on digital devices, receive and accept video calls, and communicate appropriately during video interactions.

What you'll be able to do

  • Activate video communications on a digital device, following given instructions and procedures.
  • Receive a video call and accept the incoming call.
  • Communicate effectively during a video call, using appropriate language and behaviour.
Using Writing Skills in a Work Place Real unit · Open Awards
It teaches you to recognise the importance of writing skills in the workplace. You'll identify areas for improvement in their writing and develop these skills through practice, feedback, and training.

What you'll be able to do

  • Know when writing skills are needed in a work place, including different types of written communication
  • Identify own writing skills that need to be developed for a work place, including grammar, spelling, and punctuation
  • Develop writing skills in a work place through practice, feedback, and training
Using a Computer Keyboard in a Workplace Setting Real unit · Open Awards
You'll develop proficiency in typing using an alphanumeric keyboard with touch typing techniques. The unit emphasises accuracy, correct posture, and hand placement to minimise errors within a specified time frame in a workplace setting.

What you'll be able to do

  • Type accurately using an alphanumeric keyboard in a workplace setting.
Using a Radio Application on a Digital Device Real unit · Open Awards
It teaches you to operate a radio application on a digital device. You'll open the application, select and listen to radio stations, express their opinions about content, and personalise the application settings.

What you'll be able to do

  • Open a radio application on a device
  • Listen to a radio station on a device
  • Communicate feelings about a radio station
  • Personalise a radio application
Using a Telephone in a Workplace Setting Real unit · Open Awards
You'll learn to handle telephone communications professionally in a workplace, including answering calls, taking accurate messages, and transferring calls according to workplace standards.

What you'll be able to do

  • Answer a telephone in a workplace setting in a professional manner
  • Take messages accurately using a telephone in a workplace setting
  • Transfer calls using a telephone in a workplace setting
Working in Hospitality Real unit · Open Awards
This unit equips learners with knowledge of personal presentation, communication skills, and safety rules relevant to the hospitality workplace, enabling effective interaction with colleagues and customers.

What you'll be able to do

  • Describe the importance of personal presentation when working in hospitality
  • Demonstrate appropriate personal presentation for a hospitality workplace
  • Communicate effectively with colleagues in a hospitality workplace
  • Communicate effectively with customers in a hospitality workplace
  • Identify safety rules and procedures when working in hospitality
  • Describe the importance of following safety rules in a hospitality environment
Working in Sport Real unit · Open Awards
You'll gain knowledge of sports equipment types and their purposes, follow instructions to prepare and carry out tasks in a sports environment, and understand safety rules relevant to working in sport settings.

What you'll be able to do

  • Identify types of equipment used in a sport environment
  • Follow instructions to carry out a task in a sport environment
  • Recognise safety rules when working in a sport environment
Working with Animals Real unit · Open Awards
This unit provides learners with knowledge of safety rules and equipment used when working with animals, enabling safe use, correct storage, and recognition of unsafe equipment.

What you'll be able to do

  • Know the relevant safety rules when working with animals
  • Identify the different types of equipment used when working with animals
  • Use a piece of equipment safely when working with animals, following established procedures
  • Know the correct locations to store different types of equipment used when working with animals
  • Recognise when equipment used when working with animals is unsafe or damaged
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Where this can lead

Sales Associate

This role can lead to running a store, specialising in visual merchandising, or training other sales staff.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

04The credits

The credits, and who awards them

Entry Level credits are regulated, and they are awarded by Open Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Accessing Leisure ServicesAccessing Online Video ClipsAnger ManagementArt and Design - Painting and DrawingBeginning to StudyBuilding a Cavity WallCauses of StressCommunicating with Art

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Dealing with Customer Queries and Complaints”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Dealing with Customer Queries and Complaints” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Pitch it Evaluate

    “Exploring Business and Enterprise” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Engaging in a Creative Group Project” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Lead it Apply

    “Anger Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Accessing Leisure Services, one of this qualification's own units.

Accessing Leisure Services Entry Level

Applied to your work in any of these jobs

Which job do you mean?

Equips learners with the knowledge required to identify and utilise local leisure services and facilities.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Open Awards Entry Level Award in Skills for Further Learning and Employment (Entry 1) (RQF)

109 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Accessing Leisure Services
  2. Accessing Online Video Clips
  3. Anger Management
  4. Art and Design - Painting and Drawing
  5. Beginning to Study
  6. Building a Cavity Wall

and 103 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Start my free AI Fluency module

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.