NOCN · RQF Level 1

NOCN Level 1 Certificate in Vocational Studies

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 1
  • Total credits17
  • Guided learning150 hours
  • Units in this qualification104

Awarded by NOCN · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

Qualification Number 601/0157/X Total Qualification Time (TQT) 170 Credits 17 Minimum Age 14 Level Level 1 Registration Start Date 1/12/2013 Current Tariff £60.00 The qualification is designed to provide an introduction to the skills and knowledge required for working in the following sectors: Business and Administration, Catering, Hair and Beauty, Horticulture, Vehicle Maintenance, Sport and Leisure and Health and Social Care. Learners will gain understanding of key skills and areas of knowledge required for further study of and employment in the sectors named above.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Angling SkillsReal unit · NOCN
You'll gain knowledge of the different branches of angling, relevant regulations including licensing and permits, and health and safety requirements. They will also develop skills in using angling equipment and selecting appropriate bait for specific angling types.

What you'll be able to do

  • Know about the different branches of angling, including coarse, game, and sea angling
  • Know about the regulations relating to angling, including licences and permits
  • Know about Health and Safety requirements when angling, including safe handling of equipment and awareness of surroundings
  • Use angling equipment safely and effectively in a specific branch of angling
  • Select and use appropriate bait for the chosen branch of angling
Assertiveness and Decision Making SkillsReal unit · NOCN
You'll develop an understanding of assertiveness and its role in effective communication. The unit covers preparation for personal decision making, using assertive behaviour to express views, and making reasoned decisions in structured situations.

What you'll be able to do

  • Understand the meaning of assertiveness and its benefits in communication
  • Prepare for personal decision making, considering different options and potential consequences
  • Use assertive behaviour to put forward own views clearly and respectfully in structured situations
  • Make a reasoned decision in structured situations, justifying the choice made
Assist in Delivering an Activity SessionReal unit · NOCN
You'll learn to prepare for, assist in delivering, and conclude activity sessions. The unit covers resource preparation, supporting the session leader, and contributing to session review and participant engagement.

What you'll be able to do

  • Prepare the resources and environment for an activity session
  • Assist a leader in delivering planned activity sessions
  • Conclude activity sessions and contribute to a review of the session
Assist in Handling MailReal unit · NOCN
This unit provides learners with knowledge of workplace procedures for handling incoming and outgoing mail. You'll assist with sorting, preparing, and dispatching mail while understanding the importance of following established protocols.

What you'll be able to do

  • Know workplace procedures for handling incoming and outgoing mail
  • Assist with handling incoming and outgoing mail
Assist with Supporting Business MeetingsReal unit · NOCN
This unit provides learners with an understanding of the purpose and objectives of business meetings. You'll learn to prepare for meetings, set up meeting rooms, provide support during meetings, and carry out follow-up activities.

What you'll be able to do

  • Understand the purpose of business meetings, including their objectives and outcomes
  • Prepare for business meetings, including gathering information and preparing materials
  • Follow up business meetings, including distributing minutes and action points
  • Set up a meeting room, ensuring it is appropriately equipped and organised
  • Provide support at a meeting, assisting with tasks and responding to requests
Assist with facial skin care treatmentsReal unit · NOCN
It teaches you to assist with facial skin care treatments by practising safe and effective working methods. You'll consult with clients, plan and prepare treatments, carry out facial treatments, and adhere to organisational and legal requirements.

What you'll be able to do

  • Use safe methods of working when assisting with facial treatments.
  • Use effective methods of working when assisting with facial treatments.
  • Consult with clients in preparation for facial treatments.
  • Plan facial treatments.
  • Prepare for facial treatments.
  • Carry out facial treatments.
  • Know organisational requirements related to assisting with facial treatments.
  • Know legal requirements related to assisting with facial treatments.
  • Work safely when assisting with facial treatments.
  • Work effectively when assisting with facial treatments.
  • Perform client consultation for facial treatments.
  • Perform treatment planning for facial treatments.
  • Know the structure of the skin in relation to assisting with facial skin care.
  • Know about basic facial care products.
  • Know about basic facial care treatments.
  • Know about basic facial care aftercare.
Assist with hair colour servicesReal unit · NOCN
You'll develop knowledge and skills to assist with hair colour services safely and effectively. The unit covers salon and legal requirements, product and equipment use, removal of colouring products, and adherence to health and safety and hygiene standards.

What you'll be able to do

  • Use safe methods of working when assisting with colouring services, adhering to health and safety guidelines
  • Use effective methods of working when assisting with colouring services, ensuring a quality outcome
  • Remove colouring products safely and effectively
  • Remove lightening products safely and effectively
  • Know salon requirements relating to assisting with hair colour services
  • Know legal requirements relating to assisting with hair colour services
  • Work safely when assisting with colouring services, minimising risks
  • Work effectively when assisting with colouring services, maximising efficiency
  • Work hygienically when assisting with colouring services, preventing cross-contamination
  • Know the products used when assisting with colouring services and their purpose
  • Know the equipment used when assisting with colouring services and its purpose
  • Use the products and equipment when assisting with colouring services
Assist with nail servicesReal unit · NOCN
You'll learn to assist with nail services safely and effectively, including client consultation, planning, preparation, and service delivery. The unit also covers organisational and legal requirements and the use of personal protective equipment.

What you'll be able to do

  • Use safe and effective working methods when assisting with nail services
  • Consult with clients to determine their needs and preferences for nail services
  • Plan the nail services to be provided based on the client consultation
  • Prepare the work area and equipment for nail services
  • Carry out nail services according to the agreed plan and industry standards
  • Identify the organisational requirements related to nail services, including hygiene and safety protocols
  • Identify the legal requirements related to nail services, including data protection and consumer rights
  • Work safely when providing nail services, adhering to health and safety regulations
  • Work effectively when providing nail services, demonstrating professionalism and efficiency
  • Identify the contra-indications that may prevent a nail service from being carried out
  • Recognise the contra-actions that may occur during or after a nail service and take appropriate action
  • Explain how to use client consultation techniques to gather information about their needs and preferences
  • Describe how to plan nail services based on the information gathered during the client consultation
  • Identify the relevant anatomy and physiology related to nail services, including the structure of the nail and surrounding tissues
  • Describe the use of different nail treatments, including their purpose and application techniques
  • Provide aftercare advice to clients following nail services, including recommendations for maintaining healthy nails
Awareness of protection and safeguarding in health and social care adults and children and young people, early years and childcareReal unit · NOCN
You'll develop an awareness of protection and safeguarding practices within health and social care, early years, and childcare settings. The unit covers relevant legislation and procedures for safeguarding adults, children, and young people.

What you'll be able to do

  • Understand protection and safeguarding in health and social care for adults, including relevant legislation and procedures.
  • Understand protection and safeguarding in health and social care for children and young people, including relevant legislation and procedures.
  • Understand protection and safeguarding in early years and childcare settings, including relevant legislation and procedures.
Awareness of the role and responsibilities of the adult social care workerReal unit · NOCN
This unit provides learners with an understanding of the role and responsibilities of adult social care workers. It covers key duties, confidentiality, safeguarding, and the worker's contribution within the wider care setting.

What you'll be able to do

  • Know about the specific responsibilities of an adult social care worker in their role.
  • Know about the general role of the adult social care worker within the wider care setting.
Basic Food Preparation and CookingReal unit · NOCN
You'll gain knowledge of principal cooking methods and develop skills to prepare, cook, and present simple dishes. The unit includes ingredient preparation using appropriate techniques and safe cooking practices.

What you'll be able to do

  • Know the principal methods of cooking, including boiling, frying, grilling, baking and roasting.
  • Prepare ingredients for simple dishes, using appropriate techniques.
  • Cook simple dishes using appropriate methods and equipment.
  • Present simple dishes in an appealing manner.
Basic Vehicle Body RepairsReal unit · NOCN
You'll develop the ability to perform basic vehicle body repairs safely using hand tools. The unit covers identifying hazards, using personal protective equipment correctly, and carrying out simple repairs to vehicle body damage such as dents and scratches.

What you'll be able to do

  • Work safely in a vehicle body repair environment.
  • Use hand tools to carry out vehicle body repairs.
  • Carry out repairs of simple vehicle body damage.
Caring for Babies and Young ChildrenReal unit · NOCN
This unit covers personal care practices for babies and young children, including handwashing techniques, safe nappy changing, oral hygiene, feeding methods such as breastfeeding and bottle feeding, appropriate clothing, and the importance of sleep and rest for their well-being.

What you'll be able to do

  • Know about personal care practices for babies and young children
  • Know about appropriate methods for feeding babies and young children
  • Know about suitable clothing for babies and young children
  • Know about the importance of sleep and rest for babies and young children
Checking and Maintaining a Car’s Tyre Pressure and TreadReal unit · NOCN
It teaches you to check and maintain car tyre pressure and tread safely and effectively. You'll use appropriate tools, follow workplace procedures, and identify signs of tyre damage or wear.

What you'll be able to do

  • Use relevant tools and equipment safely and effectively when checking and maintaining car tyres.
  • Maintain road wheels and tyres on a motor vehicle, including checking tyre pressure, inspecting tread depth, and identifying signs of damage or wear.
Colour hair using temporary colourReal unit · NOCN
This unit equips learners with the skills to prepare for and apply temporary hair colour safely and effectively. You'll identify required equipment and products, maintain hygiene and safety standards, apply colour according to instructions, and evaluate the results.

What you'll be able to do

  • Prepare the hair and work area for the application of temporary colour, ensuring all necessary equipment and products are readily available.
  • Apply temporary colour to hair, following manufacturer's instructions and client requirements to achieve the desired effect.
Create and maintain retail displays in the salonReal unit · NOCN
You'll learn to create and maintain retail displays within a salon environment. The unit covers product selection, application of visual merchandising principles, stock level monitoring, and adherence to health and safety guidelines when managing retail displays.

What you'll be able to do

  • Create a retail display in the salon.
  • Maintain a retail display in the salon.
Cultivating Compost and SoilsReal unit · NOCN
You'll gain knowledge and skills to prepare for composting and soil cultivation tasks, including making and using compost. The unit covers different soil types, pH levels, soil chemicals, and techniques for cultivating soil.

What you'll be able to do

  • Prepare for composting and soil cultivation tasks, including gathering necessary materials and equipment, and ensuring a safe working environment
  • Make and use compost, including selecting appropriate materials, layering techniques, and applying compost to improve soil fertility
  • Know about different soil types, including sandy, clay, and loamy soils, and their characteristics and properties
  • Know about pH levels and soil chemicals, including their impact on plant growth and how to adjust them as needed
  • Understand techniques for cultivating soil, including digging, tilling, and raking, to improve soil structure and drainage
Cultivating HerbsReal unit · NOCN
You'll gain knowledge of the culinary, medicinal, and ornamental uses of herbs. The unit also covers factors affecting herb selection for cultivation, such as soil type, sunlight, and climate, alongside practical skills for growing and maintaining herbs.

What you'll be able to do

  • Understand the use of herbs, including their culinary, medicinal, and ornamental applications
  • Understand the factors in selecting herbs for a particular site, considering soil type, sunlight, and climate
  • Cultivate herbs, including planting, watering, and pruning techniques
Customer Service SkillsReal unit · NOCN
You'll develop an understanding of good and poor customer service, the significance of first impressions, and how to assist customers effectively. The unit also covers managing customer problems and complaints in a professional manner.

What you'll be able to do

  • Understand the meaning of good customer service and its impact on customer satisfaction and business success.
  • Understand the meaning of poor customer service and its negative consequences.
  • Understand the importance of making positive first impressions on customers.
  • Assist customers with their enquiries and requests in a helpful and professional manner.
  • Deal with customer problems and complaints effectively and efficiently.
Database SoftwareReal unit · NOCN
You'll learn to accurately enter, edit, and organise structured data within a database. The unit also covers the use of database software tools to extract specific information and produce organised reports.

What you'll be able to do

  • Enter, edit and organise structured information effectively within a database.
  • Use database software tools to extract specific information and generate reports.
Developing Skills for Listening to ChildrenReal unit · NOCN
You'll understand the value and benefits of actively listening to children, including acknowledging their feelings and needs. The unit covers effective listening techniques, appropriate questioning, and the intention behind listening to support positive relationships and emotional well-being.

What you'll be able to do

  • Understand the value and benefits of actively listening to children in various contexts
  • Listen effectively to children, demonstrating appropriate non-verbal communication
  • Understand the importance of acknowledging children’s feelings and needs when listening to them
  • Ask appropriate questions when listening to children to gain further understanding
  • Understand the intention of listening to children and the impact it can have
Employment Rights and ResponsibilitiesReal unit · NOCN
You'll gain knowledge of employment rights and responsibilities for employers and employees. The unit includes understanding different types of rights and responsibilities and the purpose and need for employment contracts.

What you'll be able to do

  • Understand the different types of employment rights and responsibilities that exist.
  • Understand the purposes of employment rights and responsibilities for both employers and employees.
  • Understand the purpose and need for a contract of employment between an employer and an employee.
Equality and DiversityReal unit · NOCN
You'll develop an understanding of equality and diversity in the workplace. The unit covers fair treatment of individuals, recognising and respecting differences, and understanding the impact of stereotyping and unfair treatment.

What you'll be able to do

  • Understand aspects of equality in relation to treating everyone fairly
  • Understand aspects of diversity in relation to recognising individual differences
  • Understand stereotyping and its potential impact on individuals
Filing SkillsReal unit · NOCN
It teaches you to develop essential filing skills, including understanding different filing methods and storage types. You'll also appreciate the importance of security and confidentiality and be able to file and retrieve information according to workplace procedures.

What you'll be able to do

  • Understand different methods of filing, types of storage, and the importance of security and confidentiality in relation to filing systems
  • File information accurately according to established workplace procedures
  • Retrieve specified information from a filing system and pass it on to the appropriate person
Food ServiceReal unit · NOCN
This unit provides learners with knowledge of different types of food service operations and their characteristics. You'll develop skills in serving food safely and hygienically while working effectively in a food service area.

What you'll be able to do

  • Know about the different types of food service operations and their characteristics.
  • Serve food to customers in a safe and hygienic manner.
  • Work effectively and efficiently in a food service area, following established procedures.
Garden HorticultureReal unit · NOCN
You'll gain knowledge of promoting healthy plant growth, lawn care, and common garden maintenance techniques. The unit also covers recognising common garden weeds, pests, and diseases, alongside methods for their control to maintain garden health.

What you'll be able to do

  • Understand how to promote healthy plant growth through appropriate watering, feeding, and soil management
  • Understand how to care for a lawn, including mowing, feeding, and weed control
  • Know the benefits of common garden maintenance techniques, such as pruning, deadheading, and mulching
  • Recognise common garden weeds, pests, and diseases
  • Know about different methods of weed control, including manual removal and chemical treatments
  • Know about different methods of pest control, including biological controls and chemical treatments
  • Know about different methods of disease control, including preventative measures and treatments
Group and Teamwork Communication SkillsReal unit · NOCN
This unit covers methods of group and team communication and their impact on working relationships. You'll understand team roles, demonstrate effective communication skills, complete tasks collabouratively, and review team performance.

What you'll be able to do

  • Understand different methods of group and team communication
  • Understand how to use communication effectively to maintain good working relationships with group and team members
  • Understand different roles within a team and their responsibilities
  • Complete a task effectively as part of a team
  • Review a task and provide constructive feedback as part of a team
Health and Safety Procedures in the WorkplaceReal unit · NOCN
It teaches you to identify and understand workplace health and safety procedures. You'll practise carrying out tasks in compliance with these procedures and appreciate the importance of following health and safety guidelines.

What you'll be able to do

  • Identify health and safety procedures relevant to the workplace
  • Carry out tasks in accordance with health and safety procedures in the workplace
Health and safety and food safety awareness in cateringReal unit · NOCN
This unit covers health and safety and food safety principles within a catering environment. You'll identify potential hazards, understand hygiene practices, and learn how to maintain a safe and clean workspace.

What you'll be able to do

  • Know the importance of health and safety in a catering environment
  • Know the importance of food safety in a catering environment
  • Keep self safe, clean and hygienic
  • Keep the work area clean and hygienic
How the Body WorksReal unit · NOCN
This unit provides learners with knowledge of the skeletal, muscular, and cardio-respiratory systems, including their structures and functions. You'll also understand the requirements of a healthy diet and how these systems support overall health.

What you'll be able to do

  • Know the functions of the skeletal and muscular systems
  • Know the structure and functions of the cardio-respiratory system
  • Know the requirements of a healthy diet
Identification of Basic External and Internal Car PartsReal unit · NOCN
This unit provides learners with foundational knowledge of basic car parts, including the location, names, and functions of major engine and chassis components. You'll also learn about internal engine parts and cooling system components.

What you'll be able to do

  • Know the location of major engine components, including their names and functions, within the engine bay and chassis
  • Know the major internal engine components, including pistons, crankshaft, and camshaft, and their roles in engine operation
  • Know the major cooling system components, including the radiator, water pump, and thermostat, and their functions in maintaining engine temperature
Improving Own Learning and PerformanceReal unit · NOCN
You'll identify their personal strengths and areas for improvement related to learning and performance. The unit covers planning to achieve specific learning targets and reviewing progress to enhance personal development.

What you'll be able to do

  • Identify own strengths and areas for improvement in relation to learning and performance.
  • Plan to reach learning targets, setting realistic and achievable goals.
  • Review own performance against set targets and identify areas for further development.
Indoor Team GamesReal unit · NOCN
This unit covers the rules, objectives, and tactics of indoor team games. You'll develop skills in effective communication, safe participation, and fair play, as well as the ability to review their own performance and personal skills.

What you'll be able to do

  • Know about the rules and objectives of various indoor team games.
  • Interact effectively with others when participating in indoor team games.
  • Participate actively in an indoor team game.
  • Know the meaning and application of game tactics in indoor team games.
  • Use safe working practices when participating in indoor team games to prevent injury.
  • Review own performance and personal skills development in indoor team games.
Introduction to Business and AdministrationReal unit · NOCN
This unit introduces learners to the office environment, covering duties, procedures, and the use of office equipment. You'll understand health and safety protocols and demonstrate effective communication skills relevant to office work.

What you'll be able to do

  • Know the duties, procedures and requirements relevant to working in an office environment.
  • Know about the different types of office equipment used in an office environment.
  • Know the health and safety procedures when working in an office environment.
  • Communicate effectively with others when working in an office environment.
Introduction to CateringReal unit · NOCN
You'll be introduced to the catering environment, including duties, procedures, and safe equipment use. The unit also addresses health and safety requirements and effective communication with colleagues and customers.

What you'll be able to do

  • Know the duties, procedures, and requirements relevant to working effectively in a catering environment.
  • Use catering equipment safely and effectively when working in a catering environment.
  • Know and apply health and safety procedures for working safely in a catering environment.
  • Communicate effectively with colleagues, customers, and other stakeholders when working in catering.
Introduction to Developing Language and Communication Skills in Children from 0 – 5 YearsReal unit · NOCN
This unit covers key stages in language and communication development in children aged 0-5 years. You'll understand typical milestones, factors influencing development, and how to support the development of language and non-verbal communication skills.

What you'll be able to do

  • Know about key stages in language development in children from 0-5 years.
  • Know about key stages in communication development in children from 0-5 years.
  • Support language skills development in children.
  • Support communication skills development in children.
  • Understand links between language and non-verbal communication skills.
Introduction to Food CommoditiesReal unit · NOCN
This unit introduces learners to the main food commodities, their characteristics, and categories. You'll gain knowledge of where these commodities can be obtained and how to store them appropriately to maintain quality and prevent spoilage.

What you'll be able to do

  • Know the names and characteristics of the main food commodities
  • Know the different categories of main food commodities
  • Know where the main food commodities can be obtained, including sources and suppliers
  • Know how the main food commodities should be stored to maintain quality and prevent spoilage
  • Know the appropriate storage conditions for different types of food commodities
Introduction to Health and Social CareReal unit · NOCN
You'll explore the duties, procedures, and requirements relevant to working in a health and social care environment. The unit includes knowledge of care equipment, health and safety protocols, confidentiality, and effective communication within care settings.

What you'll be able to do

  • Know the duties, procedures, and requirements relevant to working effectively in a care environment.
  • Know about the different types of equipment used when working in a care environment and their appropriate uses.
  • Know and apply health and safety procedures for working safely in a care environment.
  • Communicate effectively with colleagues, clients, and other stakeholders when working in a health and social care environment.
Introduction to HorticultureReal unit · NOCN
You'll gain an introduction to horticultural work, including key duties, procedures, and equipment used in the sector. The unit also covers health and safety requirements and effective communication within a horticultural setting.

What you'll be able to do

  • Know the duties, procedures and requirements relevant to working in horticulture.
  • Know about the different types of equipment used when working in horticulture.
  • Know the health and safety procedures for working in horticulture.
  • Communicate effectively with others when working in horticulture.
Introduction to Motor Vehicle Maintenance and RepairReal unit · NOCN
You'll be introduced to motor vehicle maintenance and repair environments, including roles, procedures, and equipment. The unit covers health and safety practices and communication skills relevant to working in a garage.

What you'll be able to do

  • Know the duties, procedures, and requirements relevant to working effectively in a garage environment.
  • Know about the different types of equipment used when working in a garage and their appropriate uses.
  • Know and apply health and safety procedures for working safely in a garage environment.
  • Communicate effectively with colleagues, customers, and other stakeholders when working in a garage.
Introduction to Sport and LeisureReal unit · NOCN
You'll explore duties, procedures, and equipment used in sport and leisure environments. The unit includes health and safety requirements and communication skills necessary for effective interaction with colleagues and customers.

What you'll be able to do

  • Know the duties, procedures, and requirements relevant to working effectively in a sport and leisure environment.
  • Know about the different types of equipment used in a sport and leisure environment and their appropriate uses.
  • Know and apply health and safety procedures for working safely in a sport and leisure environment.
  • Communicate effectively with colleagues, customers, and other stakeholders when working in a sport and leisure environment.
Introduction to Vehicle ValetingReal unit · NOCN
You'll be introduced to vehicle valeting practices, including health and safety regulations and procedures for cleaning vehicle exteriors, interiors, and engine bays. The unit also covers vehicle inspection and environmental considerations.

What you'll be able to do

  • Work safely, adhering to health and safety regulations and guidelines.
  • Demonstrate the correct procedures to valet the exterior of vehicles.
  • Demonstrate the correct procedures to valet the interior of vehicles.
  • Demonstrate the correct procedures to valet an engine bay.
  • Inspect a valeted vehicle to ensure it meets the required standards.
  • Recognise and describe environmental considerations related to vehicle valeting.
Introduction to Vehicle Wheels and TyresReal unit · NOCN
You'll develop knowledge and skills related to vehicle wheels and tyres, including safe working practices, removal and replacement procedures, inspection, maintenance, balancing, and environmental considerations.

What you'll be able to do

  • Work safely in accordance with health and safety regulations.
  • Remove and replace road wheels safely and correctly.
  • Inspect road wheels for damage and wear.
  • Know about tyre maintenance procedures.
  • Replace tyres using appropriate tools and techniques.
  • Balance wheels to ensure smooth running.
  • Be aware of environmental considerations related to vehicle wheels and tyres.
Introduction to Working in a Hair and Beauty SalonReal unit · NOCN
This unit introduces learners to the hair and beauty salon environment, focusing on essential duties, procedures, and equipment use. It also covers health and safety practices and effective communication skills necessary for working in a salon setting.

What you'll be able to do

  • Know the relevant duties, procedures and requirements for working in a hair and beauty salon.
  • Know about the different types of equipment used when working in a hair and beauty salon.
  • Know the health and safety procedures for working in a hair and beauty salon.
  • Communicate effectively with others when working in a hair and beauty salon.
Introduction to communication in health and social care _adults and children and young people_, early years and childcareReal unit · NOCN
This unit introduces learners to various methods of verbal, non-verbal, and written communication used in health and social care, early years, and childcare settings. You'll understand how to communicate effectively with individuals, adapting approaches to meet specific needs.

What you'll be able to do

  • Know different methods of communication used in health and social care, early years and childcare settings.
  • Understand how to communicate effectively with individuals in health and social care, early years and childcare settings.
Introduction to the Adult Social Care SectorReal unit · NOCN
This unit provides knowledge of the types of social care support available to adults, including residential, home, and day care services. You'll also explore the range of jobs within the adult social care sector and their respective roles.

What you'll be able to do

  • Know about the different types of social care support available to adults, including residential care, home care, and day care services
  • Know the range of jobs available in the adult social care sector, including care assistants, social workers, and managers
Introduction to the Values and Principles of Adult Social CareReal unit · NOCN
You'll explore the core values and principles of adult social care, focusing on person-centred care, independence, and choice. The unit also covers the importance of diversity and respecting individual beliefs and values within adult social care settings.

What you'll be able to do

  • Know the core values and principles that underpin adult social care practice.
  • Know the importance of recognising and respecting diversity within adult social care settings.
Introduction to vehicle technology and workshop methods and processesReal unit · NOCN
You'll be introduced to vehicle technology and workshop methods, including the operation and safe use of workshop equipment, tools, and measuring devices. The unit also covers joining methods, materials, basic electrical principles, and vehicle construction materials.

What you'll be able to do

  • Understand the operation and safe use of workshop equipment.
  • Understand the use of tools and measuring equipment in a vehicle workshop environment.
  • Identify joining methods and materials used in vehicle construction and repair.
  • Understand basic electrical principles and the basic use of test equipment for vehicle electrical systems.
  • Understand vehicle construction materials, components, methods and safety features.
Introductory Awareness of the Importance of Healthy Eating and DrinkingReal unit · NOCN
It teaches you to understand the importance of healthy eating and adequate hydration for maintaining good health. You'll identify main food groups, sources of fluids, and potential health issues related to poor dietary habits.

What you'll be able to do

  • Understand the importance of healthy eating for overall well-being.
  • Understand the importance of drinking enough fluids to maintain health and prevent dehydration.
Introductory awareness of person-centred support in health, social care and children’s and young people’s settingsReal unit · NOCN
You'll be introduced to the concept and key principles of person-centred support within health, social care, and children’s and young people’s settings. The unit emphasises the importance of person-centred support in enhancing individual well-being.

What you'll be able to do

  • Understand what is meant by person-centred support in health, social care and children’s and young people’s settings.
  • Know the importance to individuals of person-centred support in health, social care and children’s and young people’s settings.
Making and Storing Baked ProductsReal unit · NOCN
It teaches you to understand preparation methods for baked products and follow recipes accurately. You'll also learn appropriate storage techniques to maintain freshness and prevent spoilage of baked goods.

What you'll be able to do

  • Know preparation methods for a range of baked products, including mixing, kneading, and shaping techniques
  • Follow recipes accurately to produce baked products
  • Measure ingredients correctly when following recipes
  • Store baked products to maintain freshness and prevent spoilage
  • Know the appropriate storage conditions for different types of baked products
Motorcycle Construction And Routine MaintenanceReal unit · NOCN
This unit provides knowledge of various motorcycle types, component layouts, and safety features used in motorcycle construction. You'll also acquire practical skills to carry out routine maintenance tasks on motorcycles, ensuring safe and effective servicing.

What you'll be able to do

  • Know different types of motorcycle and layouts
  • Know safety features used in motorcycle construction
  • Carry out routine motorcycle maintenance
Organic HorticultureReal unit · NOCN
You'll explore the principles and techniques of organic horticulture, including the differences between organic and conventional systems. The unit covers organic soil management and crop protection methods to support sustainable growing practices.

What you'll be able to do

  • Understand the difference between organic and conventional growing systems.
  • Understand organic soil management techniques.
  • Use organic crop protection techniques.
Participating in Leisure ActivitiesReal unit · NOCN
This unit covers the identification and participation in local leisure activities, including how to access and book them. You'll understand the benefits of leisure participation and how to maintain health and safety during activities.

What you'll be able to do

  • Understand local leisure activities.
  • Understand how to access local leisure activities.
  • Participate in local leisure activities.
  • Know key benefits of participating in leisure activities.
  • Maintain health and safety when participating in leisure activities.
Pest ControlReal unit · NOCN
This unit provides learners with the knowledge and skills to prepare for and carry out pest control tasks safely and effectively. You'll understand the necessity of pest control, recognise common pests, apply control methods, and comply with health and safety procedures.

What you'll be able to do

  • Prepare for pest control tasks, ensuring all necessary equipment and materials are available.
  • Understand why pest control is necessary, including the potential risks and consequences of pest infestations.
  • Recognise common pests and their signs, enabling effective identification and control measures.
  • Know methods of pest control, including both chemical and non-chemical approaches.
  • Carry out pest control tasks safely and effectively, following established procedures.
  • Know and comply with health and safety procedures relevant to pest control, ensuring personal and public safety.
  • Maintain a tidy work area, ensuring a safe and efficient working environment.
Plaiting and Twisting HairReal unit · NOCN
You'll learn to prepare hair for basic plaiting and twisting techniques. The unit covers selecting appropriate tools and equipment, sectioning and detangling hair, and performing three-strand, French, fishtail plaits, and basic hair twists.

What you'll be able to do

  • Prepare the hair for basic plaiting.
  • Prepare the hair for basic twisting.
  • Carry out basic hair plaiting techniques.
  • Carry out basic hair twisting techniques.
Planning a Fitness ProgrammeReal unit · NOCN
This unit covers the components of physical fitness and their importance for health and well-being. You'll assess their own fitness levels, plan and implement a personal fitness programme, address barriers, and review progress.

What you'll be able to do

  • Know the different components of physical fitness and their importance
  • Assess own current fitness level using appropriate methods
  • Plan own fitness programme, setting realistic and achievable goals
  • Implement own fitness programme, following the plan and making adjustments as needed
  • Identify and overcome common barriers to achievement of fitness goals
  • Review own fitness programme, evaluating progress and making recommendations for future development
Plant PruningReal unit · NOCN
This unit provides learners with an understanding of the reasons for pruning plants, such as promoting growth and improving shape. You'll practise pruning for maintenance and shaping using appropriate tools and techniques.

What you'll be able to do

  • Understand the reasons for pruning plants, including promoting growth, improving shape, and removing dead or diseased wood
  • Prune plants for maintenance and shaping, using appropriate tools and techniques
Plant SelectionReal unit · NOCN
This unit covers the characteristics and uses of various plants, including annual, perennial, evergreen, and deciduous types. You'll develop the ability to select appropriate plants for specific uses and locations and understand the establishment and maintenance requirements of different plants.

What you'll be able to do

  • Know the characteristics of different types of plants.
  • Know the uses of different types of plants.
  • Select appropriate plants for specific uses.
  • Select appropriate plants for specific locations.
  • Understand the establishment needs of plants.
  • Understand the maintenance needs of plants.
Prepare and Cook Fish, Meat and PoultryReal unit · NOCN
This unit covers knowledge of different types of fish, meat, and poultry used in food preparation. You'll learn how to prepare and cook these foods, including cleaning, trimming, portioning, and appropriate cooking methods.

What you'll be able to do

  • Know about the different types of fish, meat and poultry commonly used in food preparation.
  • Prepare fish, meat and poultry for cooking, including cleaning, trimming, and portioning.
  • Cook fish, meat and poultry using various cooking methods to ensure they are safe and palatable.
Prepare and Cook Fruit and Vegetable DishesReal unit · NOCN
It teaches you to identify common fruits and vegetables, understand their characteristics and nutritional value, and apply various preparation and cooking methods. You'll develop practical skills to prepare and cook a range of fruit and vegetable dishes.

What you'll be able to do

  • Identify a range of common fruit and vegetables, recognising their characteristics and nutritional value.
  • Describe common methods for preparing and cooking fruit and vegetables, including boiling, steaming, roasting, and frying.
  • Prepare and cook a variety of fruit and vegetable dishes, following recipes and applying appropriate cooking techniques.
Preparing and Serving DrinksReal unit · NOCN
This unit equips learners with practical skills to prepare and serve a variety of drinks in a drinks service area. You'll learn safe preparation techniques, customer service skills, and how to maintain a clean and organised workspace.

What you'll be able to do

  • Prepare different drinks.
  • Serve different drinks.
  • Work in a drinks service area.
Presentation SkillsReal unit · NOCN
This unit covers the purpose and benefits of presentations and the main stages of planning and preparation. You'll learn to deliver presentations effectively, use visual aids, respond to questions, and review their performance.

What you'll be able to do

  • Understand the use of presentations.
  • Understand the main steps in the planning and preparation of a presentation.
  • Deliver a presentation.
  • Review own performance.
Presentation SoftwareReal unit · NOCN
You'll learn to create presentations using software, including inputting and combining text, images, and charts. The unit covers slide structuring, editing, formatting, and preparing presentations to meet audience needs.

What you'll be able to do

  • Input and combine text and other information, such as images and charts, within presentation slides.
  • Use presentation software tools to structure, edit and format slides to a professional standard.
  • Prepare slides for presentation to meet specific needs and audience requirements.
Principles of Conducting Sports CoachingReal unit · NOCN
This unit covers the principles of sports coaching, including session preparation, resource management, and venue suitability. You'll understand how to support participant behaviour and performance and the importance of communication.

What you'll be able to do

  • Adequately prepare for a sports coaching session, including planning and resource allocation.
  • Understand how to effectively support participants' behaviour and performance during coaching sessions, promoting positive engagement and development.
  • Understand the importance of clear and effective communication between the coach and participants to facilitate learning and build rapport.
Problem Solving in the WorkplaceReal unit · NOCN
It teaches you to identify common workplace problems related to communication, resources, and health and safety. You'll explore various problem-solving methods, such as brainstorming and the '5 Whys', and learn to select appropriate techniques for different situations.

What you'll be able to do

  • Identify common problems that occur in the workplace
  • Identify a range of methods for solving problems in the workplace
  • Select an appropriate problem-solving method for a given workplace situation
Reception SkillsReal unit · NOCN
This unit equips learners with the skills and knowledge to perform reception duties effectively. You'll understand how to make visitors feel welcome and follow procedures for greeting and assisting visitors professionally.

What you'll be able to do

  • Make visitors feel welcome and the importance of doing so
  • Know why it is important to make visitors welcome
  • Follow established procedures for welcoming visitors to a reception area
  • Follow established procedures for assisting visitors with their enquiries
Routine Motorcycle Maintenance Processes and ProceduresReal unit · NOCN
This unit covers the safe execution of routine motorcycle maintenance, including identification of motorcycle components and systems requiring upkeep. You'll gain knowledge of maintenance requirements and health and safety procedures, enabling them to perform routine maintenance tasks safely and effectively.

What you'll be able to do

  • Work safely when carrying out routine motorcycle maintenance, adhering to health and safety regulations.
  • Know motorcycle components and systems that require maintenance, understanding their function and importance.
  • Know routine maintenance requirements for motorcycles, including servicing schedules and procedures.
  • Carry out routine maintenance on motorcycles, following manufacturer's guidelines and using appropriate tools and techniques.
Routine Vehicle Maintenance Processes and Procedures on Vehicles with Four Wheels or moreReal unit · NOCN
It teaches you to understand and apply health and safety regulations when performing routine maintenance on vehicles with four wheels or more. You'll identify key vehicle components requiring maintenance and carry out tasks such as interim servicing safely and effectively.

What you'll be able to do

  • Work safely when carrying out routine vehicle maintenance activities, adhering to health and safety regulations and workplace procedures.
  • Know the location and function of vehicle components and systems that require routine maintenance.
  • Know the routine maintenance requirements for various vehicle systems and components, including service intervals and inspection procedures.
  • Carry out routine vehicle maintenance tasks, such as interim servicing, following manufacturer's guidelines and using appropriate tools and equipment.
Salon reception dutiesReal unit · NOCN
You'll gain the skills to perform salon reception duties, including greeting clients professionally, handling enquiries, and recording appointments accurately. The unit emphasises effective communication and maintaining a clean, organised reception area.

What you'll be able to do

  • Carry out salon reception duties, including greeting clients and handling enquiries.
  • Record salon appointments accurately and efficiently, using appropriate systems.
Sowing and Growing TechniquesReal unit · NOCN
This unit equips learners with practical skills for propagating seeds indoors and outdoors. You'll learn seed preparation, sowing techniques, environmental condition maintenance, seedling care, and transplanting germinated seeds.

What you'll be able to do

  • Propagate seeds indoors using appropriate techniques
  • Propagate seeds outdoors using appropriate techniques
  • Care for growing seedlings to ensure healthy development
  • Transplant germinated seeds into suitable growing locations
Sport and Active Leisure ProjectReal unit · NOCN
You'll research an aspect of sport and active leisure, gathering and summarising information from various sources. The unit also develops teamwork skills through project planning, organisation, communication, and self-assessment of work-related abilities.

What you'll be able to do

  • Find out about an aspect of sport and active leisure
  • Demonstrate work-related skills as a project team member
  • Assess own work-related skills in researching an aspect of sport and active leisure
Spreadsheet SoftwareReal unit · NOCN
You'll learn to use spreadsheet software for entering, editing, organising, and presenting numerical and other data. The unit includes applying appropriate formulas, formatting, and tools to summarise and display information effectively.

What you'll be able to do

  • Use a spreadsheet to enter numerical data accurately
  • Use a spreadsheet to enter other data accurately
  • Edit and organise numerical and other data within a spreadsheet
  • Use appropriate formulas to summarise spreadsheet information
  • Use appropriate tools to display spreadsheet information
  • Select appropriate tools to present spreadsheet information effectively
  • Use appropriate techniques to present spreadsheet information effectively
Styling Men's HairReal unit · NOCN
This unit equips learners with the skills to prepare for and provide men's hair styling services. You'll learn to consult with clients, select suitable styling techniques and products, and use styling tools effectively to achieve the desired look.

What you'll be able to do

  • Prepare for styling for men, ensuring the client's hair is clean, dry, and ready for styling
  • Provide styling for men, using appropriate techniques and products to achieve the desired look
Styling Women's HairReal unit · NOCN
You'll develop the ability to prepare for and provide basic styling for women's hair. The unit covers selecting appropriate tools and products, adapting techniques for different hair types, and ensuring client comfort during styling.

What you'll be able to do

  • Prepare for styling women's hair, including selecting appropriate tools and products.
  • Provide styling for women, following instructions and meeting their requirements.
Supporting Child Development from 0-3 YearsReal unit · NOCN
You'll understand how to minimise risks in the environment of children aged 0-3 years and support their physical, cognitive, social, and emotional development. The unit covers identifying hazards and implementing safety measures appropriate to this age group.

What you'll be able to do

  • Explain how to minimise risk in a young child’s environment, identifying potential hazards and implementing safety measures
  • Describe how to support the development of a baby aged 0-1 year, considering physical, cognitive, social and emotional development
  • Describe how to support the development of children aged 1-3 years, considering physical, cognitive, social and emotional development
Taking Part in Exercise and FitnessReal unit · NOCN
You'll understand the exercise and fitness facilities available in their community and how to participate safely. The unit includes demonstrating work skills through exercise activities and reviewing personal performance.

What you'll be able to do

  • Know about different exercise and fitness facilities available in the community
  • Take part in exercise and fitness activities safely, minimising the risk of injury
  • Demonstrate work skills, such as teamwork and communication, through participation in exercise and fitness activities
  • Review own performance in exercise and fitness activities, identifying areas for improvement
Taking Part in a SportReal unit · NOCN
It teaches you to understand the physical and mental well-being benefits of participating in sport. You'll learn health and safety requirements, warm-up procedures, active participation skills, and how to review their own performance.

What you'll be able to do

  • Identify the benefits of taking part in a chosen sport, including physical and mental well-being.
  • Understand the health and safety requirements associated with participating in a selected sport.
  • Understand how to warm up effectively for a selected sport to prevent injuries.
  • Participate actively in a selected sport, following the rules and guidelines.
  • Review own performance in the selected sport, identifying areas for improvement.
Team Leading SkillsReal unit · NOCN
This unit provides learners with knowledge of team leadership skills, including communication, delegation, motivation, and performance improvement. You'll explore methods to motivate team members and provide constructive feedback.

What you'll be able to do

  • Know about the key skills required for effective team leadership.
  • Motivate team members to successfully complete a given task.
  • Know some ways to improve both team performance and own individual performance within a team environment.
TeamworkReal unit · NOCN
You'll learn to work effectively as part of a team, demonstrating communication, contribution to discussions, and support for team members. The unit also covers factors influencing team effectiveness and conflict resolution strategies.

What you'll be able to do

  • Work as part of a team.
  • Identify how to improve team working.
The Angling EnvironmentReal unit · NOCN
This unit provides learners with an understanding of the angling environment, including reasons for fishing, environmental responsibility, and the effects of the water cycle and weather. You'll also study fish anatomy, habitats, and food sources of various species.

What you'll be able to do

  • Understand the reasons why people participate in fishing activities.
  • Understand how to demonstrate respect for the environment whilst angling.
  • Understand the influence of the water cycle on angling activities.
  • Understand the influence of weather conditions on angling activities.
  • Know the key aspects of fish anatomy.
  • Know the habitat requirements of different species of fish.
  • Know the food sources of different species of fish.
Time Management SkillsReal unit · NOCN
It teaches you to recognise the benefits of good time management and plan their own use of time effectively. You'll identify common time-wasting activities and strategies to improve their personal time management skills.

What you'll be able to do

  • Recognise the benefits of good time management and some ways to promote it.
  • Plan own use of time.
  • Identify how to improve own time management.
Tools, Equipment and Materials for Vehicle MaintenanceReal unit · NOCN
This unit covers safe working practices in vehicle maintenance, including the correct use and maintenance of hand tools and workshop equipment. You'll also learn to select and use appropriate materials for various vehicle maintenance tasks.

What you'll be able to do

  • Work safely in a vehicle maintenance environment, adhering to health and safety regulations.
  • Use and maintain hand tools correctly for various vehicle maintenance tasks.
  • Use workshop equipment safely and effectively for vehicle maintenance purposes.
  • Use appropriate materials correctly when carrying out vehicle maintenance activities.
Understanding BusinessesReal unit · NOCN
You'll gain an understanding of different types of business, including legal structures and operational characteristics. The unit also covers how business structures function, including roles and responsibilities within departments and individuals.

What you'll be able to do

  • Understand different types of business, including their legal structures and operational characteristics
  • Know how a business structure works, including the roles and responsibilities of different departments and individuals
  • Understand business planning requirements, including the need for market research, financial projections, and operational strategies
Understanding Children’s Social and Emotional DevelopmentReal unit · NOCN
You'll understand key aspects of children's social and emotional development, including behaviour acquisition and social and emotional needs. The unit covers how to meet these needs and encourage positive self-esteem in children.

What you'll be able to do

  • Understand the key elements of children’s social and emotional development.
  • Understand children’s social and emotional needs.
  • Know how children acquire their behaviour patterns.
  • Understand how to meet children’s social and emotional needs.
  • Understand how to encourage children to feel positive about themselves.
Understanding Growth and Physical Development from Birth to AdolescenceReal unit · NOCN
You'll understand the typical sequence of growth and physical development from birth to adolescence. The unit also covers factors that can influence growth and development in individuals.

What you'll be able to do

  • Understand the typical sequence of growth and physical development from birth to adolescence.
  • Understand the various factors that can affect growth and physical development in individuals.
Understanding IT in the WorkplaceReal unit · NOCN
You'll develop an understanding of IT applications commonly used in the workplace and the associated procedures. This includes recognising different IT tools, logging on and off systems, and understanding data security and confidentiality protocols.

What you'll be able to do

  • Recognise IT applications in the workplace
  • Recognise workplace procedures for using IT
Understanding PlayReal unit · NOCN
You'll gain an understanding of the role and purpose of play in child development. The unit covers how play supports physical, social, emotional, and cognitive growth, the importance of planning play activities, and the impact of stereotyping on children's participation.

What you'll be able to do

  • Explain the role of play in a child’s development.
  • Describe the purpose of play activities for children at different levels of development.
  • Explain the importance of planning play activities.
  • Explain how stereotyping can affect children’s participation in activities.
Understanding Play for Early LearningReal unit · NOCN
You'll explore the features of a positive learning environment for early years children and how play supports their development. The unit emphasises inclusive play activities that avoid stereotyping and discrimination.

What you'll be able to do

  • Understand the key features of a positive learning environment for early years children
  • Understand how play can help children’s learning and development across different areas
  • Understand how to plan and deliver play activities that avoid stereotyping and discrimination
Understanding the Intellectual and Language Development of Children from Birth to EightReal unit · NOCN
You'll gain an understanding of intellectual and language development stages in children from birth to eight years. The unit covers key milestones, the role of play, communication importance, and factors affecting development.

What you'll be able to do

  • Understand the stages of intellectual development in children from birth to eight years
  • Understand the stages of language development in children from birth to eight years
  • Understand why it is important to communicate effectively with young children
  • Understand factors which affect intellectual and language development in children, including environmental and social influences
Understanding the Physical and Psychological Needs of ChildrenReal unit · NOCN
You'll explore the physical and psychological needs of children at various developmental stages. The unit covers the importance of exercise and rest, physical care provision, and supporting children with additional needs.

What you'll be able to do

  • Know about the physical and psychological needs of children at different stages of development
  • Understand the importance of exercise and rest in children’s healthy development, and how to promote these
  • Provide physical care for children of different ages, including feeding, hygiene, and safety
  • Help a child with additional physical needs, such as mobility issues or sensory impairments
  • Support a child with additional psychological needs, such as anxiety or learning difficulties
Understanding the Principles of Care, Organisational Policies and the Role of the Care WorkerReal unit · NOCN
You'll develop an understanding of the principles of care, organisational policies, and the role of the care worker. The unit covers values, responsibilities, boundaries, and the importance of effective communication within care settings.

What you'll be able to do

  • Understand the values that underpin the role of the Care Worker and the organisation in which they work.
  • Understand the responsibilities and boundaries of the Care Worker role.
  • Understand the importance of effective communication in the Care Worker role.
  • Understand the need for confidentiality in the Care Worker role.
  • Understand ways of maintaining confidentiality in the Care Worker role.
  • Know basic organisational policies.
  • Know basic organisational procedures.
  • Apply policies.
  • Apply procedures.
  • Understand the role of the Care Worker.
  • Understand the importance of the support process.
  • Understand the importance of the supervisory process.
Undertaking an Enterprise ActivityReal unit · NOCN
It teaches you to select and plan an enterprise activity based on available resources and market opportunities. You'll understand pricing, marketing strategies, and review processes to support the successful delivery of the enterprise activity.

What you'll be able to do

  • Select an appropriate enterprise activity based on available resources and market opportunities.
  • Set the price for a product or service, considering costs and profit margins.
  • Market a product or service to a target audience using appropriate methods.
  • Plan for and review an enterprise activity, identifying successes and areas for improvement.
Using Craft Activities with Children and Young PeopleReal unit · NOCN
It teaches you to understand the developmental benefits of craft activities for children and young people. You'll plan, organise, and review craft activities, considering resources, safety, and age-appropriate content.

What you'll be able to do

  • Explain the different uses of craft activities with children and young people
  • Plan and organise an appropriate craft activity for children and young people, considering resources and safety
  • Review a craft activity, identifying areas for improvement
Using EmailReal unit · NOCN
You'll learn to use email software effectively for professional communication. The unit covers composing clear, concise, and professional messages, sending emails to appropriate recipients, and managing incoming emails efficiently.

What you'll be able to do

  • Use e-mail software tools and techniques to compose clear, concise, and professional messages.
  • Use e-mail software tools and techniques to send messages to the correct recipients.
  • Manage incoming email effectively by prioritising, filtering, and organising messages.
Using Office EquipmentReal unit · NOCN
This unit provides learners with knowledge of various types of office equipment, their uses, and safety considerations. You'll be able to use common office equipment effectively to complete given tasks such as document creation, photocopying, and telephone communication.

What you'll be able to do

  • Know about different types of office equipment and their uses
  • Use office equipment to complete given tasks effectively
Using and Maintaining Horticultural Hand ToolsReal unit · NOCN
It teaches you to safely use, maintain, and repair horticultural hand tools in accordance with health and safety regulations. You'll carry out regular maintenance, basic repairs, and ensure tools are stored securely.

What you'll be able to do

  • Follow Health and Safety rules when maintaining and repairing horticultural hand tools
  • Carry out regular maintenance of a range of horticultural hand tools
  • Carry out basic repairs to horticultural hand tools
  • Use a range of horticultural hand tools safely and effectively
  • Store horticultural hand tools and equipment safely and securely
Using kitchen equipmentReal unit · NOCN
This unit provides learners with knowledge of different types of kitchen equipment and their uses. You'll develop the ability to select and use appropriate kitchen equipment safely and maintain it in good working order.

What you'll be able to do

  • Know about different types of kitchen equipment and their uses.
  • Select appropriate kitchen equipment for a given task.
  • Use kitchen equipment safely and effectively.
Using the InternetReal unit · NOCN
It teaches you to connect to the internet using appropriate hardware and software, navigate web pages, and use browser tools to search for and communicate information online. You'll also understand essential online safety and security practices when working on the internet.

What you'll be able to do

  • Connect to the internet using appropriate hardware and software.
  • Use browser software to navigate web pages effectively.
  • Use browser tools to search for information from the internet efficiently.
  • Use browser software to communicate information online in a clear and concise manner.
  • Follow and understand the need for safety and security practices when working online to protect personal data and prevent cyber threats.
Using the TelephoneReal unit · NOCN
You'll gain knowledge of using telephone systems in an office environment, including making, receiving, transferring calls, and using voicemail. They will develop professional telephone answering skills and message-taking techniques.

What you'll be able to do

  • Describe how to use the telephone system in an office environment, including making and receiving calls, transferring calls, and using voicemail
  • Answer telephone calls in an office environment in a professional and courteous manner
  • Answer telephone calls in an office environment, taking accurate messages and directing calls appropriately
Vehicle Braking Systems Components and MaintenanceReal unit · NOCN
You'll gain knowledge of non-ABS vehicle braking system components and their operation. The unit emphasises safe working practices, including the use of personal protective equipment, hazard identification, and routine maintenance of braking systems.

What you'll be able to do

  • Work safely on vehicle braking systems in a workshop environment.
  • Know the different components of a non-ABS vehicle braking system.
  • Know how basic vehicle braking systems operate to ensure effective braking.
  • Carry out routine maintenance on vehicle braking systems according to manufacturer's instructions.
Weed ControlReal unit · NOCN
You'll understand the necessity of weed control, recognise common weeds, and apply appropriate control methods safely and effectively. The unit also covers preparation for weed control tasks, health and safety compliance, and maintaining a tidy work area.

What you'll be able to do

  • Prepare for weed control tasks, ensuring all necessary equipment and materials are available
  • Understand why weed control is necessary, including its impact on plant health and the environment
  • Recognise common weeds, identifying their characteristics and growth patterns
  • Know methods of weed control, including manual, chemical, and biological approaches
  • Carry out weed control, applying appropriate methods effectively and safely
  • Know and comply with health and safety procedures relevant to weed control, minimising risks and ensuring personal safety
  • Maintain a tidy work area, ensuring tools and materials are stored correctly and waste is disposed of responsibly
Word Processing SoftwareReal unit · NOCN
You'll learn to accurately enter, edit, and combine text and images within word processing documents. The unit covers structuring information and using software tools to format and present documents professionally.

What you'll be able to do

  • Enter text accurately within word processing documents
  • Edit text accurately within word processing documents
  • Combine text and other information accurately within word processing documents
  • Structure information effectively within word processing documents
  • Use word processing software tools to format documents
  • Use word processing software tools to present documents
Work ExperienceReal unit · NOCN
This unit provides learners with an understanding of an organisation's business, their own role, and workplace procedures. You'll be able to follow protocols effectively and reflect on the skills and knowledge gained during their work experience placement.

What you'll be able to do

  • Know the business of the organisation and how it operates
  • Know the requirements of own role within the organisation
  • Follow workplace procedures and protocols effectively
  • Identify what was learnt from the work experience placement, including new skills and knowledge

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Angling SkillsAssertiveness and Decision Making SkillsAssist in Delivering an Activity SessionAssist in Handling MailAssist with Supporting Business MeetingsAssist with facial skin care treatmentsAssist with hair colour servicesAssist with nail services

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Reception Associate

Your journey starts here, at the heart of our building. We're excited to see where your skills and ambition take you. This isn't just a job; it's a foundation for a fantastic career in real estate and facilities management.

See the whole journey →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Assist with nail services

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Angling SkillsLevel 1

Applied to your work in any of these jobs

Learners will gain knowledge of the different branches of angling, relevant regulations including licensing and permits, and health and safety requirements. They will also develop skills in using angling equipment and selecting appropriate bait for specific angling types.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 1 Certificate in Vocational Studies

104 units in this credential, in the order it lists them, awarded by NOCN.

  1. Angling Skills
  2. Assertiveness and Decision Making Skills
  3. Assist in Delivering an Activity Session
  4. Assist in Handling Mail
  5. Assist with Supporting Business Meetings
  6. Assist with facial skin care treatments

and 98 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.