What you'll be able to do

• Know about the different branches of angling, including coarse, game, and sea angling
• Know about the regulations relating to angling, including licences and permits
• Know about Health and Safety requirements when angling, including safe handling of equipment and awareness of surroundings
• Use angling equipment safely and effectively in a specific branch of angling
• Select and use appropriate bait for the chosen branch of angling

What you'll be able to do

• Understand the meaning of assertiveness and its benefits in communication
• Prepare for personal decision making, considering different options and potential consequences
• Use assertive behaviour to put forward own views clearly and respectfully in structured situations
• Make a reasoned decision in structured situations, justifying the choice made

What you'll be able to do

• Prepare the resources and environment for an activity session
• Assist a leader in delivering planned activity sessions
• Conclude activity sessions and contribute to a review of the session

What you'll be able to do

• Know workplace procedures for handling incoming and outgoing mail
• Assist with handling incoming and outgoing mail

What you'll be able to do

• Understand the purpose of business meetings, including their objectives and outcomes
• Prepare for business meetings, including gathering information and preparing materials
• Follow up business meetings, including distributing minutes and action points
• Set up a meeting room, ensuring it is appropriately equipped and organised
• Provide support at a meeting, assisting with tasks and responding to requests

What you'll be able to do

• Use safe methods of working when assisting with facial treatments.
• Use effective methods of working when assisting with facial treatments.
• Consult with clients in preparation for facial treatments.
• Plan facial treatments.
• Prepare for facial treatments.
• Carry out facial treatments.
• Know organisational requirements related to assisting with facial treatments.
• Know legal requirements related to assisting with facial treatments.
• Work safely when assisting with facial treatments.
• Work effectively when assisting with facial treatments.
• Perform client consultation for facial treatments.
• Perform treatment planning for facial treatments.
• Know the structure of the skin in relation to assisting with facial skin care.
• Know about basic facial care products.
• Know about basic facial care treatments.
• Know about basic facial care aftercare.

What you'll be able to do

• Use safe methods of working when assisting with colouring services, adhering to health and safety guidelines
• Use effective methods of working when assisting with colouring services, ensuring a quality outcome
• Remove colouring products safely and effectively
• Remove lightening products safely and effectively
• Know salon requirements relating to assisting with hair colour services
• Know legal requirements relating to assisting with hair colour services
• Work safely when assisting with colouring services, minimising risks
• Work effectively when assisting with colouring services, maximising efficiency
• Work hygienically when assisting with colouring services, preventing cross-contamination
• Know the products used when assisting with colouring services and their purpose
• Know the equipment used when assisting with colouring services and its purpose
• Use the products and equipment when assisting with colouring services

What you'll be able to do

• Use safe and effective working methods when assisting with nail services
• Consult with clients to determine their needs and preferences for nail services
• Plan the nail services to be provided based on the client consultation
• Prepare the work area and equipment for nail services
• Carry out nail services according to the agreed plan and industry standards
• Identify the organisational requirements related to nail services, including hygiene and safety protocols
• Identify the legal requirements related to nail services, including data protection and consumer rights
• Work safely when providing nail services, adhering to health and safety regulations
• Work effectively when providing nail services, demonstrating professionalism and efficiency
• Identify the contra-indications that may prevent a nail service from being carried out
• Recognise the contra-actions that may occur during or after a nail service and take appropriate action
• Explain how to use client consultation techniques to gather information about their needs and preferences
• Describe how to plan nail services based on the information gathered during the client consultation
• Identify the relevant anatomy and physiology related to nail services, including the structure of the nail and surrounding tissues
• Describe the use of different nail treatments, including their purpose and application techniques
• Provide aftercare advice to clients following nail services, including recommendations for maintaining healthy nails

What you'll be able to do

• Understand protection and safeguarding in health and social care for adults, including relevant legislation and procedures.
• Understand protection and safeguarding in health and social care for children and young people, including relevant legislation and procedures.
• Understand protection and safeguarding in early years and childcare settings, including relevant legislation and procedures.

What you'll be able to do

• Know about the specific responsibilities of an adult social care worker in their role.
• Know about the general role of the adult social care worker within the wider care setting.

What you'll be able to do

• Know the principal methods of cooking, including boiling, frying, grilling, baking and roasting.
• Prepare ingredients for simple dishes, using appropriate techniques.
• Cook simple dishes using appropriate methods and equipment.
• Present simple dishes in an appealing manner.

What you'll be able to do

• Work safely in a vehicle body repair environment.
• Use hand tools to carry out vehicle body repairs.
• Carry out repairs of simple vehicle body damage.

What you'll be able to do

• Know about personal care practices for babies and young children
• Know about appropriate methods for feeding babies and young children
• Know about suitable clothing for babies and young children
• Know about the importance of sleep and rest for babies and young children

What you'll be able to do

• Use relevant tools and equipment safely and effectively when checking and maintaining car tyres.
• Maintain road wheels and tyres on a motor vehicle, including checking tyre pressure, inspecting tread depth, and identifying signs of damage or wear.

What you'll be able to do

• Prepare the hair and work area for the application of temporary colour, ensuring all necessary equipment and products are readily available.
• Apply temporary colour to hair, following manufacturer's instructions and client requirements to achieve the desired effect.

What you'll be able to do

• Create a retail display in the salon.
• Maintain a retail display in the salon.

What you'll be able to do

• Prepare for composting and soil cultivation tasks, including gathering necessary materials and equipment, and ensuring a safe working environment
• Make and use compost, including selecting appropriate materials, layering techniques, and applying compost to improve soil fertility
• Know about different soil types, including sandy, clay, and loamy soils, and their characteristics and properties
• Know about pH levels and soil chemicals, including their impact on plant growth and how to adjust them as needed
• Understand techniques for cultivating soil, including digging, tilling, and raking, to improve soil structure and drainage

What you'll be able to do

• Understand the use of herbs, including their culinary, medicinal, and ornamental applications
• Understand the factors in selecting herbs for a particular site, considering soil type, sunlight, and climate
• Cultivate herbs, including planting, watering, and pruning techniques

What you'll be able to do

• Understand the meaning of good customer service and its impact on customer satisfaction and business success.
• Understand the meaning of poor customer service and its negative consequences.
• Understand the importance of making positive first impressions on customers.
• Assist customers with their enquiries and requests in a helpful and professional manner.
• Deal with customer problems and complaints effectively and efficiently.

What you'll be able to do

• Enter, edit and organise structured information effectively within a database.
• Use database software tools to extract specific information and generate reports.

What you'll be able to do

• Understand the value and benefits of actively listening to children in various contexts
• Listen effectively to children, demonstrating appropriate non-verbal communication
• Understand the importance of acknowledging children’s feelings and needs when listening to them
• Ask appropriate questions when listening to children to gain further understanding
• Understand the intention of listening to children and the impact it can have

What you'll be able to do

• Understand the different types of employment rights and responsibilities that exist.
• Understand the purposes of employment rights and responsibilities for both employers and employees.
• Understand the purpose and need for a contract of employment between an employer and an employee.

What you'll be able to do

• Understand aspects of equality in relation to treating everyone fairly
• Understand aspects of diversity in relation to recognising individual differences
• Understand stereotyping and its potential impact on individuals

What you'll be able to do

• Understand different methods of filing, types of storage, and the importance of security and confidentiality in relation to filing systems
• File information accurately according to established workplace procedures
• Retrieve specified information from a filing system and pass it on to the appropriate person

What you'll be able to do

• Know about the different types of food service operations and their characteristics.
• Serve food to customers in a safe and hygienic manner.
• Work effectively and efficiently in a food service area, following established procedures.

What you'll be able to do

• Understand how to promote healthy plant growth through appropriate watering, feeding, and soil management
• Understand how to care for a lawn, including mowing, feeding, and weed control
• Know the benefits of common garden maintenance techniques, such as pruning, deadheading, and mulching
• Recognise common garden weeds, pests, and diseases
• Know about different methods of weed control, including manual removal and chemical treatments
• Know about different methods of pest control, including biological controls and chemical treatments
• Know about different methods of disease control, including preventative measures and treatments

What you'll be able to do

• Understand different methods of group and team communication
• Understand how to use communication effectively to maintain good working relationships with group and team members
• Understand different roles within a team and their responsibilities
• Complete a task effectively as part of a team
• Review a task and provide constructive feedback as part of a team

What you'll be able to do

• Identify health and safety procedures relevant to the workplace
• Carry out tasks in accordance with health and safety procedures in the workplace

What you'll be able to do

• Know the importance of health and safety in a catering environment
• Know the importance of food safety in a catering environment
• Keep self safe, clean and hygienic
• Keep the work area clean and hygienic

What you'll be able to do

• Know the functions of the skeletal and muscular systems
• Know the structure and functions of the cardio-respiratory system
• Know the requirements of a healthy diet

What you'll be able to do

• Know the location of major engine components, including their names and functions, within the engine bay and chassis
• Know the major internal engine components, including pistons, crankshaft, and camshaft, and their roles in engine operation
• Know the major cooling system components, including the radiator, water pump, and thermostat, and their functions in maintaining engine temperature

What you'll be able to do

• Identify own strengths and areas for improvement in relation to learning and performance.
• Plan to reach learning targets, setting realistic and achievable goals.
• Review own performance against set targets and identify areas for further development.

What you'll be able to do

• Know about the rules and objectives of various indoor team games.
• Interact effectively with others when participating in indoor team games.
• Participate actively in an indoor team game.
• Know the meaning and application of game tactics in indoor team games.
• Use safe working practices when participating in indoor team games to prevent injury.
• Review own performance and personal skills development in indoor team games.

What you'll be able to do

• Know the duties, procedures and requirements relevant to working in an office environment.
• Know about the different types of office equipment used in an office environment.
• Know the health and safety procedures when working in an office environment.
• Communicate effectively with others when working in an office environment.

What you'll be able to do

• Know the duties, procedures, and requirements relevant to working effectively in a catering environment.
• Use catering equipment safely and effectively when working in a catering environment.
• Know and apply health and safety procedures for working safely in a catering environment.
• Communicate effectively with colleagues, customers, and other stakeholders when working in catering.

What you'll be able to do

• Know about key stages in language development in children from 0-5 years.
• Know about key stages in communication development in children from 0-5 years.
• Support language skills development in children.
• Support communication skills development in children.
• Understand links between language and non-verbal communication skills.

What you'll be able to do

• Know the names and characteristics of the main food commodities
• Know the different categories of main food commodities
• Know where the main food commodities can be obtained, including sources and suppliers
• Know how the main food commodities should be stored to maintain quality and prevent spoilage
• Know the appropriate storage conditions for different types of food commodities

What you'll be able to do

• Know the duties, procedures, and requirements relevant to working effectively in a care environment.
• Know about the different types of equipment used when working in a care environment and their appropriate uses.
• Know and apply health and safety procedures for working safely in a care environment.
• Communicate effectively with colleagues, clients, and other stakeholders when working in a health and social care environment.

What you'll be able to do

• Know the duties, procedures and requirements relevant to working in horticulture.
• Know about the different types of equipment used when working in horticulture.
• Know the health and safety procedures for working in horticulture.
• Communicate effectively with others when working in horticulture.

What you'll be able to do

• Know the duties, procedures, and requirements relevant to working effectively in a garage environment.
• Know about the different types of equipment used when working in a garage and their appropriate uses.
• Know and apply health and safety procedures for working safely in a garage environment.
• Communicate effectively with colleagues, customers, and other stakeholders when working in a garage.

What you'll be able to do

• Know the duties, procedures, and requirements relevant to working effectively in a sport and leisure environment.
• Know about the different types of equipment used in a sport and leisure environment and their appropriate uses.
• Know and apply health and safety procedures for working safely in a sport and leisure environment.
• Communicate effectively with colleagues, customers, and other stakeholders when working in a sport and leisure environment.

What you'll be able to do

• Work safely, adhering to health and safety regulations and guidelines.
• Demonstrate the correct procedures to valet the exterior of vehicles.
• Demonstrate the correct procedures to valet the interior of vehicles.
• Demonstrate the correct procedures to valet an engine bay.
• Inspect a valeted vehicle to ensure it meets the required standards.
• Recognise and describe environmental considerations related to vehicle valeting.

What you'll be able to do

• Work safely in accordance with health and safety regulations.
• Remove and replace road wheels safely and correctly.
• Inspect road wheels for damage and wear.
• Know about tyre maintenance procedures.
• Replace tyres using appropriate tools and techniques.
• Balance wheels to ensure smooth running.
• Be aware of environmental considerations related to vehicle wheels and tyres.

What you'll be able to do

• Know the relevant duties, procedures and requirements for working in a hair and beauty salon.
• Know about the different types of equipment used when working in a hair and beauty salon.
• Know the health and safety procedures for working in a hair and beauty salon.
• Communicate effectively with others when working in a hair and beauty salon.

What you'll be able to do

• Know different methods of communication used in health and social care, early years and childcare settings.
• Understand how to communicate effectively with individuals in health and social care, early years and childcare settings.

What you'll be able to do

• Know about the different types of social care support available to adults, including residential care, home care, and day care services
• Know the range of jobs available in the adult social care sector, including care assistants, social workers, and managers

What you'll be able to do

• Know the core values and principles that underpin adult social care practice.
• Know the importance of recognising and respecting diversity within adult social care settings.

What you'll be able to do

• Understand the operation and safe use of workshop equipment.
• Understand the use of tools and measuring equipment in a vehicle workshop environment.
• Identify joining methods and materials used in vehicle construction and repair.
• Understand basic electrical principles and the basic use of test equipment for vehicle electrical systems.
• Understand vehicle construction materials, components, methods and safety features.

What you'll be able to do

• Understand the importance of healthy eating for overall well-being.
• Understand the importance of drinking enough fluids to maintain health and prevent dehydration.

What you'll be able to do

• Understand what is meant by person-centred support in health, social care and children’s and young people’s settings.
• Know the importance to individuals of person-centred support in health, social care and children’s and young people’s settings.

What you'll be able to do

• Know preparation methods for a range of baked products, including mixing, kneading, and shaping techniques
• Follow recipes accurately to produce baked products
• Measure ingredients correctly when following recipes
• Store baked products to maintain freshness and prevent spoilage
• Know the appropriate storage conditions for different types of baked products

What you'll be able to do

• Know different types of motorcycle and layouts
• Know safety features used in motorcycle construction
• Carry out routine motorcycle maintenance

What you'll be able to do

• Understand the difference between organic and conventional growing systems.
• Understand organic soil management techniques.
• Use organic crop protection techniques.

What you'll be able to do

• Understand local leisure activities.
• Understand how to access local leisure activities.
• Participate in local leisure activities.
• Know key benefits of participating in leisure activities.
• Maintain health and safety when participating in leisure activities.

What you'll be able to do

• Prepare for pest control tasks, ensuring all necessary equipment and materials are available.
• Understand why pest control is necessary, including the potential risks and consequences of pest infestations.
• Recognise common pests and their signs, enabling effective identification and control measures.
• Know methods of pest control, including both chemical and non-chemical approaches.
• Carry out pest control tasks safely and effectively, following established procedures.
• Know and comply with health and safety procedures relevant to pest control, ensuring personal and public safety.
• Maintain a tidy work area, ensuring a safe and efficient working environment.

What you'll be able to do

• Prepare the hair for basic plaiting.
• Prepare the hair for basic twisting.
• Carry out basic hair plaiting techniques.
• Carry out basic hair twisting techniques.

What you'll be able to do

• Know the different components of physical fitness and their importance
• Assess own current fitness level using appropriate methods
• Plan own fitness programme, setting realistic and achievable goals
• Implement own fitness programme, following the plan and making adjustments as needed
• Identify and overcome common barriers to achievement of fitness goals
• Review own fitness programme, evaluating progress and making recommendations for future development

What you'll be able to do

• Understand the reasons for pruning plants, including promoting growth, improving shape, and removing dead or diseased wood
• Prune plants for maintenance and shaping, using appropriate tools and techniques

What you'll be able to do

• Know the characteristics of different types of plants.
• Know the uses of different types of plants.
• Select appropriate plants for specific uses.
• Select appropriate plants for specific locations.
• Understand the establishment needs of plants.
• Understand the maintenance needs of plants.

What you'll be able to do

• Know about the different types of fish, meat and poultry commonly used in food preparation.
• Prepare fish, meat and poultry for cooking, including cleaning, trimming, and portioning.
• Cook fish, meat and poultry using various cooking methods to ensure they are safe and palatable.

What you'll be able to do

• Identify a range of common fruit and vegetables, recognising their characteristics and nutritional value.
• Describe common methods for preparing and cooking fruit and vegetables, including boiling, steaming, roasting, and frying.
• Prepare and cook a variety of fruit and vegetable dishes, following recipes and applying appropriate cooking techniques.

What you'll be able to do

• Prepare different drinks.
• Serve different drinks.
• Work in a drinks service area.

What you'll be able to do

• Understand the use of presentations.
• Understand the main steps in the planning and preparation of a presentation.
• Deliver a presentation.
• Review own performance.

What you'll be able to do

• Input and combine text and other information, such as images and charts, within presentation slides.
• Use presentation software tools to structure, edit and format slides to a professional standard.
• Prepare slides for presentation to meet specific needs and audience requirements.

What you'll be able to do

• Adequately prepare for a sports coaching session, including planning and resource allocation.
• Understand how to effectively support participants' behaviour and performance during coaching sessions, promoting positive engagement and development.
• Understand the importance of clear and effective communication between the coach and participants to facilitate learning and build rapport.

What you'll be able to do

• Identify common problems that occur in the workplace
• Identify a range of methods for solving problems in the workplace
• Select an appropriate problem-solving method for a given workplace situation

What you'll be able to do

• Make visitors feel welcome and the importance of doing so
• Know why it is important to make visitors welcome
• Follow established procedures for welcoming visitors to a reception area
• Follow established procedures for assisting visitors with their enquiries

What you'll be able to do

• Work safely when carrying out routine motorcycle maintenance, adhering to health and safety regulations.
• Know motorcycle components and systems that require maintenance, understanding their function and importance.
• Know routine maintenance requirements for motorcycles, including servicing schedules and procedures.
• Carry out routine maintenance on motorcycles, following manufacturer's guidelines and using appropriate tools and techniques.

What you'll be able to do

• Work safely when carrying out routine vehicle maintenance activities, adhering to health and safety regulations and workplace procedures.
• Know the location and function of vehicle components and systems that require routine maintenance.
• Know the routine maintenance requirements for various vehicle systems and components, including service intervals and inspection procedures.
• Carry out routine vehicle maintenance tasks, such as interim servicing, following manufacturer's guidelines and using appropriate tools and equipment.

What you'll be able to do

• Carry out salon reception duties, including greeting clients and handling enquiries.
• Record salon appointments accurately and efficiently, using appropriate systems.

What you'll be able to do

• Propagate seeds indoors using appropriate techniques
• Propagate seeds outdoors using appropriate techniques
• Care for growing seedlings to ensure healthy development
• Transplant germinated seeds into suitable growing locations

What you'll be able to do

• Find out about an aspect of sport and active leisure
• Demonstrate work-related skills as a project team member
• Assess own work-related skills in researching an aspect of sport and active leisure

What you'll be able to do

• Use a spreadsheet to enter numerical data accurately
• Use a spreadsheet to enter other data accurately
• Edit and organise numerical and other data within a spreadsheet
• Use appropriate formulas to summarise spreadsheet information
• Use appropriate tools to display spreadsheet information
• Select appropriate tools to present spreadsheet information effectively
• Use appropriate techniques to present spreadsheet information effectively

What you'll be able to do

• Prepare for styling for men, ensuring the client's hair is clean, dry, and ready for styling
• Provide styling for men, using appropriate techniques and products to achieve the desired look

What you'll be able to do

• Prepare for styling women's hair, including selecting appropriate tools and products.
• Provide styling for women, following instructions and meeting their requirements.

What you'll be able to do

• Explain how to minimise risk in a young child’s environment, identifying potential hazards and implementing safety measures
• Describe how to support the development of a baby aged 0-1 year, considering physical, cognitive, social and emotional development
• Describe how to support the development of children aged 1-3 years, considering physical, cognitive, social and emotional development

What you'll be able to do

• Know about different exercise and fitness facilities available in the community
• Take part in exercise and fitness activities safely, minimising the risk of injury
• Demonstrate work skills, such as teamwork and communication, through participation in exercise and fitness activities
• Review own performance in exercise and fitness activities, identifying areas for improvement

What you'll be able to do

• Identify the benefits of taking part in a chosen sport, including physical and mental well-being.
• Understand the health and safety requirements associated with participating in a selected sport.
• Understand how to warm up effectively for a selected sport to prevent injuries.
• Participate actively in a selected sport, following the rules and guidelines.
• Review own performance in the selected sport, identifying areas for improvement.

What you'll be able to do

• Know about the key skills required for effective team leadership.
• Motivate team members to successfully complete a given task.
• Know some ways to improve both team performance and own individual performance within a team environment.

What you'll be able to do

• Work as part of a team.
• Identify how to improve team working.

What you'll be able to do

• Understand the reasons why people participate in fishing activities.
• Understand how to demonstrate respect for the environment whilst angling.
• Understand the influence of the water cycle on angling activities.
• Understand the influence of weather conditions on angling activities.
• Know the key aspects of fish anatomy.
• Know the habitat requirements of different species of fish.
• Know the food sources of different species of fish.

What you'll be able to do

• Recognise the benefits of good time management and some ways to promote it.
• Plan own use of time.
• Identify how to improve own time management.

What you'll be able to do

• Work safely in a vehicle maintenance environment, adhering to health and safety regulations.
• Use and maintain hand tools correctly for various vehicle maintenance tasks.
• Use workshop equipment safely and effectively for vehicle maintenance purposes.
• Use appropriate materials correctly when carrying out vehicle maintenance activities.

What you'll be able to do

• Understand different types of business, including their legal structures and operational characteristics
• Know how a business structure works, including the roles and responsibilities of different departments and individuals
• Understand business planning requirements, including the need for market research, financial projections, and operational strategies

What you'll be able to do

• Understand the key elements of children’s social and emotional development.
• Understand children’s social and emotional needs.
• Know how children acquire their behaviour patterns.
• Understand how to meet children’s social and emotional needs.
• Understand how to encourage children to feel positive about themselves.

What you'll be able to do

• Understand the typical sequence of growth and physical development from birth to adolescence.
• Understand the various factors that can affect growth and physical development in individuals.

What you'll be able to do

• Recognise IT applications in the workplace
• Recognise workplace procedures for using IT

What you'll be able to do

• Explain the role of play in a child’s development.
• Describe the purpose of play activities for children at different levels of development.
• Explain the importance of planning play activities.
• Explain how stereotyping can affect children’s participation in activities.

What you'll be able to do

• Understand the key features of a positive learning environment for early years children
• Understand how play can help children’s learning and development across different areas
• Understand how to plan and deliver play activities that avoid stereotyping and discrimination

What you'll be able to do

• Understand the stages of intellectual development in children from birth to eight years
• Understand the stages of language development in children from birth to eight years
• Understand why it is important to communicate effectively with young children
• Understand factors which affect intellectual and language development in children, including environmental and social influences

What you'll be able to do

• Know about the physical and psychological needs of children at different stages of development
• Understand the importance of exercise and rest in children’s healthy development, and how to promote these
• Provide physical care for children of different ages, including feeding, hygiene, and safety
• Help a child with additional physical needs, such as mobility issues or sensory impairments
• Support a child with additional psychological needs, such as anxiety or learning difficulties

What you'll be able to do

• Understand the values that underpin the role of the Care Worker and the organisation in which they work.
• Understand the responsibilities and boundaries of the Care Worker role.
• Understand the importance of effective communication in the Care Worker role.
• Understand the need for confidentiality in the Care Worker role.
• Understand ways of maintaining confidentiality in the Care Worker role.
• Know basic organisational policies.
• Know basic organisational procedures.
• Apply policies.
• Apply procedures.
• Understand the role of the Care Worker.
• Understand the importance of the support process.
• Understand the importance of the supervisory process.

What you'll be able to do

• Select an appropriate enterprise activity based on available resources and market opportunities.
• Set the price for a product or service, considering costs and profit margins.
• Market a product or service to a target audience using appropriate methods.
• Plan for and review an enterprise activity, identifying successes and areas for improvement.

What you'll be able to do

• Explain the different uses of craft activities with children and young people
• Plan and organise an appropriate craft activity for children and young people, considering resources and safety
• Review a craft activity, identifying areas for improvement

What you'll be able to do

• Use e-mail software tools and techniques to compose clear, concise, and professional messages.
• Use e-mail software tools and techniques to send messages to the correct recipients.
• Manage incoming email effectively by prioritising, filtering, and organising messages.

What you'll be able to do

• Know about different types of office equipment and their uses
• Use office equipment to complete given tasks effectively

What you'll be able to do

• Follow Health and Safety rules when maintaining and repairing horticultural hand tools
• Carry out regular maintenance of a range of horticultural hand tools
• Carry out basic repairs to horticultural hand tools
• Use a range of horticultural hand tools safely and effectively
• Store horticultural hand tools and equipment safely and securely

What you'll be able to do

• Know about different types of kitchen equipment and their uses.
• Select appropriate kitchen equipment for a given task.
• Use kitchen equipment safely and effectively.

What you'll be able to do

• Connect to the internet using appropriate hardware and software.
• Use browser software to navigate web pages effectively.
• Use browser tools to search for information from the internet efficiently.
• Use browser software to communicate information online in a clear and concise manner.
• Follow and understand the need for safety and security practices when working online to protect personal data and prevent cyber threats.

What you'll be able to do

• Describe how to use the telephone system in an office environment, including making and receiving calls, transferring calls, and using voicemail
• Answer telephone calls in an office environment in a professional and courteous manner
• Answer telephone calls in an office environment, taking accurate messages and directing calls appropriately

What you'll be able to do

• Work safely on vehicle braking systems in a workshop environment.
• Know the different components of a non-ABS vehicle braking system.
• Know how basic vehicle braking systems operate to ensure effective braking.
• Carry out routine maintenance on vehicle braking systems according to manufacturer's instructions.

What you'll be able to do

• Prepare for weed control tasks, ensuring all necessary equipment and materials are available
• Understand why weed control is necessary, including its impact on plant health and the environment
• Recognise common weeds, identifying their characteristics and growth patterns
• Know methods of weed control, including manual, chemical, and biological approaches
• Carry out weed control, applying appropriate methods effectively and safely
• Know and comply with health and safety procedures relevant to weed control, minimising risks and ensuring personal safety
• Maintain a tidy work area, ensuring tools and materials are stored correctly and waste is disposed of responsibly

What you'll be able to do

• Enter text accurately within word processing documents
• Edit text accurately within word processing documents
• Combine text and other information accurately within word processing documents
• Structure information effectively within word processing documents
• Use word processing software tools to format documents
• Use word processing software tools to present documents

What you'll be able to do

• Know the business of the organisation and how it operates
• Know the requirements of own role within the organisation
• Follow workplace procedures and protocols effectively
• Identify what was learnt from the work experience placement, including new skills and knowledge