Pearson Education Ltd · RQF Level 3
Pearson Edexcel Level 3 Diploma in Aviation Operations on the Ground (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits37
- Guided learning205.5 hours
- Units in this qualification26
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Co-ordinate health and safety working practicesReal unit · Pearson Education Ltd
What you'll be able to do
- Monitor and maintain health and safety working practices
- Understand how to monitor and maintain health and safety working practices
- Maintain a healthy and safe working environment
- Understand how to maintain a healthy and safe working environment
Co-ordinate the maintenance and implementation of aviation security proceduresReal unit · Pearson Education Ltd
What you'll be able to do
- Ensure aviation security is maintained
- Ensure aviation security is maintained
- Contribute to the co-ordination of action taken in the event of a breach of aviation security
- Contribute to the co-ordination of action taken in the event of a breach of aviation security
Co-ordinate the turnaround of aircraftReal unit · Pearson Education Ltd
What you'll be able to do
- Co-ordinate information and prepare for aircraft arrival
- Understand how to co-ordinate information and prepare for aircraft arrival
- Co-ordinate the turnaround of aircraft on stand
- Understand how to co-ordinate the turnaround of aircraft on stand
- Co-ordinate the departure of aircraft
- Understand how to co-ordinate the departure of aircraft
Contribute to supporting aircraft in difficultyReal unit · Pearson Education Ltd
What you'll be able to do
- Identify and assist aircraft in difficulty
- Identify and assist aircraft in difficulty
- Provide an alerting service
- Provide an alerting service
Contribute to the maintenance of aviation health, safety and securityReal unit · Pearson Education Ltd
What you'll be able to do
- Follow healthy and safe working practices
- Follow healthy and safe working practices
- Follow emergency procedures
- Follow emergency procedures
- Contribute to the maintenance of security within own area of responsibility
- Contribute to the maintenance of security within own area of responsibility
Contribute to wildlife control on an airfieldReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain an environment which is unattractive to birds and other wildlife which may be hazardous to aircraft
- Maintain an environment which is unattractive to birds and other wildlife which may be hazardous to aircraft
- Disperse birds and other wildlife in the vicinity of the airfield
- Disperse birds and other wildlife in the vicinity of the airfield
Develop your own and others' customer service skillsReal unit · Pearson Education Ltd
What you'll be able to do
- Develop their own customer service skills
- Plan the coaching of others in customer service
- Coach others in customer service
- Understand how to develop their own and others’ customer service skills
Ensure the safe movement and operation of aircraft, vehicles and personnel on the apronReal unit · Pearson Education Ltd
What you'll be able to do
- Ensure vehicles and personnel operating airside comply with airport safety requirements
- Understand how to ensure vehicles and personnel operating airside comply with airport safety requirements
Maintain aeronautical ground lighting serviceabilityReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain aeronautical ground lighting serviceability
- Understand how to maintain aeronautical ground lighting serviceability
- Direct and control aeronautical ground lighting maintenance operations
- Understand how to direct and control aeronautical ground lighting maintenance operations
Maintain air passenger handling servicesReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain systems, procedures and practices for the handling of aviation passengers
- Understand how to maintain systems, procedures and practices for the handling of aviation passengers
- Monitor passenger handling services
- Understand how to monitor passenger handling services
Maintain airfield serviceability and operationsReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain airfield serviceability
- Understand how to maintain airfield serviceability
- Direct and control airfield maintenance operations
- Understand how to direct and control airfield maintenance operations
Maintain flight control operations and operating conditionsReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain flight control operations and operating conditions
- Understand how to maintain flight control operations and operating conditions
- Devise and implement contingency plans to maintain flight operations
- Understand how to devise and implement contingency plans to maintain flight operations
Maintain ground power unit serviceabilityReal unit · Pearson Education Ltd
What you'll be able to do
- Maintain ground power unit serviceability
- Understand how to maintain ground power unit serviceability
- Direct and control the maintenance of ground power units
- Understand how to direct and control the maintenance of ground power units
Monitor aircraft fuelling system performanceReal unit · Pearson Education Ltd
What you'll be able to do
- Inspect aircraft fuelling systems
- Understand how to inspect aircraft fuelling systems
- Maintain aircraft fuelling systems
- Understand how to maintain aircraft fuelling systems
Monitor airfield maintenance operationsReal unit · Pearson Education Ltd
What you'll be able to do
- Initiate airfield maintenance operations
- Manage airfield maintenance operations
- Understand how to initiate and manage airfield maintenance operations
Monitor the weatherReal unit · Pearson Education Ltd
What you'll be able to do
- Obtain information about current and forecast weather
- Understand how to obtain information about current and forecast weather
- Respond to weather reports
- Understand how to respond to weather reports
Operate a vehicle airsideReal unit · Pearson Education Ltd
What you'll be able to do
- Prepare a vehicle for airside use
- Prepare a vehicle for airside use
- Manoeuvre a vehicle airside
- Manoeuvre a vehicle airside
- Maintain procedures and practices which contribute to the safety of airside traffic and apron operations
- Maintain procedures and practices which contribute to the safety of airside traffic and apron operations
- Comply with airside accident, hazard and emergency procedures
- Comply with airside accident, hazard and emergency procedures
Operate specialist equipment in an airport environmentReal unit · Pearson Education Ltd
What you'll be able to do
- Select and check specialist equipment prior to use
- Select and check specialist equipment prior to use
- Use specialist equipment safely
- Use specialist equipment safely
- Shut down and secure equipment
- Shut down and secure equipment
Plan and monitor the crewing of aircraftReal unit · Pearson Education Ltd
What you'll be able to do
- Develop and maintain flight crew rosters
- Develop and maintain flight crew rosters
- Monitor operating flying crew to ensure compliance with regulatory requirements and organisational procedures
- Monitor operating flying crew to ensure compliance with regulatory requirements and organisational procedures
Plan the loading of aircraftReal unit · Pearson Education Ltd
What you'll be able to do
- Plan loading the aircraft
- Understand how to plan loading the aircraft
- Plan the load and complete relevant documents
- Understand how to plan the load and complete relevant documents
Plan, allocate and monitor work in own area of responsibilityReal unit · Pearson Education Ltd
What you'll be able to do
- Produce a work plan for own area of responsibility.
- Allocate and agree responsibilities with team members.
- Monitor the progress and quality of work in own area of responsibility and provide feedback.
- Review and amend plans of work for own area of responsibility and communicate changes.
Recognise airside hazards and minimise risksReal unit · Pearson Education Ltd
What you'll be able to do
- Understand how to recognise airside hazards and associated risks
- Understand how to work safely on the ramp area ensuring their own safety and that of others
Recruit staff in own area of responsibilityReal unit · Pearson Education Ltd
What you'll be able to do
- Review human resource requirements to meet business objectives in own area of responsibility.
- Understand the importance of ensuring that recruitment and selection processes meet legal, regulatory, ethical and social requirements.
- Participate in the recruitment and selection process.
- Evaluate the recruitment and selection process and identify improvements for the future.
Resolve complex aviation problemsReal unit · Pearson Education Ltd
What you'll be able to do
- Identify complex aviation problems
- Understand how to identify complex aviation problems
- Identify and select the best solution to resolve complex aviation problems
- Understand how to identify and select the best solution to resolve complex aviation problems
- Implement the solution to complex aviation problems
- Understand how to implement the solution to complex aviation problems
- Check that the problem has been satisfactorily resolved and review their approach
- Understand how to check that the problem has been satisfactorily resolved and review thei
Support flight control operationsReal unit · Pearson Education Ltd
What you'll be able to do
- Support flight control operations and operating conditions
- Understand how to support flight control operations and operating conditions
- Support the implementation of contingency plans
- Understand how to support the implementation of contingency plans
Take action to reduce airside hazardsReal unit · Pearson Education Ltd
What you'll be able to do
- Implement procedures to reduce airside risks
- Disseminate information about airside hazards
- Understand how to implement procedures to reduce airside hazards and disseminate information about airside risks
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Allocate and monitor the progress and quality of work in your area of responsibility
- Carry out airside maintenance operations
- Contribute to the maintenance of aviation health, safety and security
- Contribute to the maintenance, implementation and co-ordination of aviation security procedures
- Contribute to the preservation of security on board aircraft
- Contribute to wildlife control
- Control Access to the Aviation Security Area
- Create, maintain and enhance effective flight crew communication and working relations through Crew Resource Management
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson Edexcel Level 3 Diploma in Aviation Operations on the Ground (QCF)
26 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Co-ordinate health and safety working practices
- Co-ordinate the maintenance and implementation of aviation security procedures
- Co-ordinate the turnaround of aircraft
- Contribute to supporting aircraft in difficulty
- Contribute to the maintenance of aviation health, safety and security
- Contribute to wildlife control on an airfield
and 20 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.