United Kingdom · Sales · Mid-Level (2-5 years)

Global Sales Administrator

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

Experience bandMid-Level (2-5 years)
Direct reportsNo direct reports
Reports toSales Operations Manager
UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Sales Operations Specialist · Sales Support Coordinator · CRM Administrator (Sales) · Commercial Operations Assistant

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Global Sales Administrator

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This role is all about keeping the sales engine running smoothly. You'll be the person making sure deals get processed correctly, commissions are calculated right, and our sales data is actually useful. Think of yourself as the backbone of the sales team, handling all the crucial admin bits that let the reps focus on selling. It's a busy job, but you'll be key to making sure our sales processes don't fall apart.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Salesforce (Lightning)Intermediate

Creating and updating sales records (Accounts, Opportunities, Contacts), running pre-built reports, managing standard objects, and troubleshooting basic user issues. You'll know your way around it blindfolded.

Salesforce CPQIntermediate

Generating standard and slightly complex quotes, applying pre-approved discounts, processing basic orders, and troubleshooting common configuration errors for reps.

Microsoft ExcelIntermediate

Using VLOOKUP/XLOOKUP, Pivot Tables, and a range of formulas for data manipulation, cleaning, and reporting, especially for commission calculations and ad-hoc analysis. You'll be comfortable with larger datasets.

Microsoft PowerPointIntermediate

Creating clear and concise presentations for sales reports or training materials, making sure the data tells a story effectively.

ZoomInfo / LinkedIn Sales NavigatorBasic

Enriching individual records with contact data and performing basic list pulls for sales reps to support their prospecting efforts.

Tableau / Power BI (Viewer)Basic

Viewing and filtering existing dashboards to answer specific questions, and exporting data for further ad-hoc analysis if needed. You're not building them, but you can use them effectively.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choice	Coming in	Where you are now	The step above
CRM Data Correction (e.g., duplicate records, incorrect field entries)	Identifies issue, escalates to senior admin or manager for resolution.	Independently identifies and corrects routine data errors within established guidelines. Escalates complex or systemic issues.	Defines and implements data correction processes and validation rules. Mentors others on data hygiene best practices.
Sales Quote Approval (standard discounts)	Generates quote, submits for approval based on defined discount matrix.	Generates and approves standard quotes within pre-defined discount thresholds. Escalates non-standard requests to Deal Desk.	Manages and updates the discount matrix. Approves non-standard discounts up to a certain threshold (£5K-£10K), coordinating with Finance.
Commission Query Resolution	Receives query, gathers information, passes to senior admin for investigation.	Investigates and resolves most common commission queries independently, explaining calculations to reps. Escalates complex disputes.	Resolves complex commission disputes, works with Finance on policy interpretations, and trains reps on compensation plans.
Process Improvement Suggestions	Identifies inefficiencies, raises them to supervisor.	Identifies inefficiencies and proposes practical, small-scale process improvements (e.g., a new CRM workflow, a report template).	Designs and implements significant process improvements across workstreams, often leading small projects.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Order Processing Accuracy

The percentage of sales orders processed without errors (e.g., incorrect pricing, wrong product codes, missing information).

Target · >99.5% accuracy

If you process 200 orders in a month and only one has a pricing error, that's 99.5% accuracy. We're aiming for near perfection here, because errors cost us time and money.

Commission Calculation Error Rate

The number of commission statements that require correction after initial distribution.

Target · <1% error rate per pay cycle

If 100 reps get paid, and only one comes back with a query about a miscalculation, that's a 1% error rate. We want reps to trust their paycheques, so this needs to be spot on.

CRM Data Integrity Score

A score based on the completeness and accuracy of key fields in Salesforce (e.g., opportunity stage, close date, account ownership, no duplicate records).

Target · Maintain >95% data completeness/accuracy

An audit shows 97% of opportunities have a valid close date and 96% of accounts have correct ownership. This is crucial for reliable forecasting.

Sales Support Ticket Resolution Time

The average time it takes to resolve support requests from the sales team (e.g., CRM access issues, quote generation help, basic reporting).

Target · Average 4-hour resolution for Tier 1 tickets

If a rep needs help with a stuck quote, we want you to get back to them and resolve it within four hours. They're on the clock, after all.

CPQ Quote Generation Efficiency

The average time from a sales rep's request for a complex quote to its final delivery.

Target · Reduce average time by 10% over 6 months

If complex quotes usually take 2 days, we'd like to see that come down to 1.8 days. Every hour saved means a rep can get that quote to a customer faster.

Sales Team Trust & Support

How much the sales team relies on you for accurate information and help, and how positive their feedback is about your support.

Reps proactively come to you for advice on complex deals
positive feedback in internal surveys or direct comments to your manager
you're seen as a problem-solver, not just a processor.

Process Adherence & Improvement

Your ability to follow established sales operations processes, identify areas for improvement, and suggest practical solutions.

You consistently follow the 'Rules of Engagement'
you point out recurring issues in the quote-to-cash process
you propose small tweaks that make things easier for everyone.

Cross-Functional Collaboration

How effectively you work with other departments like Finance and Legal to resolve issues and keep deals moving.

You're able to get Finance to sign off on non-standard terms without major friction
Legal says you're easy to work with
you proactively share information to prevent downstream problems.

Proactive Problem Solving

Your knack for spotting potential issues before they become big problems, especially with data or deal flow.

You notice a trend of reps miscategorising opportunities and flag it before it skews the forecast
you catch a potential commission error before it hits payroll
you anticipate questions from reps and prepare answers.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy

Bringing Order to Chaos

You'll get a real kick out of taking messy data or a convoluted process and making it clean, efficient, and understandable. Fixing a recurring error or streamlining a booking flow will feel genuinely satisfying.

Successfully implementing a new CRM validation rule that stops reps from entering duplicate accounts, saving hours of cleanup down the line.

Being the Go-To Expert

Sales reps and even managers will come to you with their trickiest questions about processes, commissions, or CRM issues. You'll enjoy being the person who has the answers or knows how to find them.

A new rep struggling with a complex CPQ configuration relies on your guidance to get their first big quote out the door correctly.

Direct Impact on Business Success

You'll see your work directly contribute to our sales team's ability to hit targets and for the company to accurately recognise revenue. Your accuracy means reps get paid, and the business runs smoothly.

Ensuring all deals are booked correctly at quarter-end, allowing the company to hit its revenue targets and report accurately to investors.

What frustrates people

The Quarter-End Scramble: Expect late nights and high stress during the last week of every quarter, chasing reps for signatures and processing last-minute deals.
Being the 'CRM Police': A significant part of your job is nagging salespeople to update their records, which can feel like herding cats.
Garbage In, Garbage Out: You will spend an inordinate amount of time cleaning up messy data entered by reps in a hurry.
Politics of Exception: You'll often be pressured by sales leadership to bend the rules for top performers, putting you in a tough spot.
Blame for Bad Data: When a forecast is wrong because of poor CRM hygiene, the operations team is often blamed first, even if the root cause is poor data entry.
The 'Urgent' Fire Drill: Your well-planned day will frequently be derailed by an 'urgent' request from a sales leader that requires you to drop everything.

What this role does not give you

A quiet, predictable routine with no interruptions.
A role where you're constantly innovating new sales strategies (that's for others).
A job where every single piece of your work makes it to production or is celebrated.
Complete autonomy without needing to follow established processes or policies.

6Who you work with

This role directly underpins the operational efficiency of our entire sales organisation. By ensuring accurate data, smooth deal processing, and correct commission calculations, you'll directly impact sales productivity, revenue recognition, and employee satisfaction. Get it wrong, and you'll slow down sales, create financial discrepancies, and frankly, make a lot of people quite annoyed.

Inside the business

Sales Representatives (Account Executives, SDRs)
Sales Leadership (Regional Managers, VPs)
Finance Team (Accounts Receivable, Payroll)
Legal Department (Contract Review)
Product Team (for CPQ configurations)

Outside the business

Customers (indirectly, through accurate quotes and orders)
CRM/CPQ Vendors (for support issues)

7What you need before you start

Not a wish list. The things you would be expected to already have.

At least 2-3 years of experience in a sales operations, sales support, or administrative role, ideally within a B2B sales environment, or equivalent experience.
Proven experience working with a CRM system (Salesforce preferred) for data entry, reporting, and basic administration.
Demonstrable experience with Microsoft Excel, including VLOOKUPs, Pivot Tables, and basic formulas for data manipulation.
A track record of high accuracy and attention to detail in previous roles, especially with numerical data.
Experience in a role that required you to follow and enforce processes, even if they weren't always popular.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Salesforce Configuration

As our sales team grows and processes evolve, you'll need to do more than just basic data entry. Being able to configure Salesforce means you can adapt the system to our changing needs, rather than waiting for someone else.

Custom Fields & Objects · Validation Rules · Page Layouts & Record Types · Basic Reporting & Dashboards

This week: Explore Salesforce Trailhead modules on 'Admin Beginner' and 'Data Management'.
This month: Ask your manager if you can shadow a senior admin or analyst when they're configuring Salesforce.
Month 2: Take on a small project to create a new report or modify a page layout for a specific team's needs.
Month 3: Aim to pass the Salesforce Administrator Certification exam (more on this below).

Quick win: Start playing around in a Salesforce sandbox environment if you have access. You can't break anything there, so it's a safe space to learn.

Intermediate BI & Reporting (e.g., Tableau, Power BI)

Sales leadership will always want better, faster insights. Moving beyond just viewing dashboards to being able to build simpler ones means you can answer more of their questions directly and proactively.

Connecting Data Sources · Basic Visualisations · Calculated Fields · Dashboard Design Principles

This week: Watch some YouTube tutorials on 'Tableau for Beginners' or 'Power BI Basics'.
This month: Try to recreate one of our existing sales reports in your chosen BI tool, just for practice.
Month 2: Find a free dataset online (e.g., sales data) and try to build a simple dashboard from scratch.
Month 3: Ask if you can get a trial licence for Tableau Desktop or Power BI Pro and dedicate an hour a day to learning.

Quick win: Start by simply importing a small Excel dataset into Tableau Public (it's free!) and playing around with the different chart types.

9Staying current once you are in

What people here do to keep up

Regularly engage with Salesforce Trailhead modules to keep your CRM skills sharp and learn new features.
Attend webinars or online courses on sales operations best practices, especially around data governance and process efficiency.
Join a professional network or online community for sales operations professionals to share insights and learn from peers.
Seek out opportunities to shadow senior team members or other departments (e.g., Finance) to understand their processes better.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Basic Automation & Workflow Design

Manual, repetitive tasks are slowly being automated. Knowing how to design simple workflows or use low-code tools means you can automate parts of your own job, freeing you up for more interesting work. It's about working smarter, not harder.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Basic Automation & Workflow Design

Manual, repetitive tasks are slowly being automated. Knowing how to design simple workflows or use low-code tools means you can automate parts of your own job, freeing you up for more interesting work. It's about working smarter, not harder.

If-Then Logic
Trigger-Action Automation
Low-Code/No-Code Platforms
Process Mapping

What you’ll use

Skills this role draws on

Technical

Order-to-Cash (O2C) Lifecycle Management
Sales Compensation Plan Administration
Pipeline Hygiene & Forecasting Cadence
Data Governance & Stewardship
Deal Desk Operations (Basic)

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

1
Associate Sales Administrator / Sales Support Assistant
1-2 years
Skills to master
- Basic CRM data entry, running standard reports, understanding sales processes, initial customer/rep support.
You're ready to move on when
- Consistently accurate completion of routine tasks.
- Proactive in asking questions and learning new systems.
- Reliable and takes ownership of assigned duties.
- Good feedback from sales reps on basic support.
2
General Administrative Assistant (with sales focus)
2-3 years
Skills to master
- Organisational skills, managing multiple priorities, basic data handling, communication with internal stakeholders.
You're ready to move on when
- Experience managing complex schedules or projects.
- Demonstrated ability to learn new software quickly.
- Strong attention to detail in administrative tasks.
- Expressed interest in sales operations or data management.
3
Customer Service Representative (with tech/data focus)
2-4 years
Skills to master
- Problem-solving under pressure, customer (rep) communication, understanding product/service offerings, navigating internal systems.
You're ready to move on when
- Excellent problem-solving and troubleshooting skills.
- Ability to explain complex information clearly.
- Experience with CRM systems and ticketing tools.
- Desire to move into a more back-office, process-driven role.

11Where this role leads

The long view:Your journey here isn't just about this one role; it's about building a foundation for a really impactful career in business operations. We're excited to see where you take it.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Global Sales Administrator is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Supervising the administration of retail financial products and servicesLevel 3

Applied to your work in Global Sales Administrator

This unit aims to equip learners with the skills to supervise the administration of retail financial products and services, including monitoring information, documentation, and staff, whilst ensuring compliance with regulations.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Global Sales Administrator

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

Order Processing AccuracyThe percentage of sales orders processed without errors (e.g., incorrect pricing, wrong product codes, missing information).If you process 200 orders in a month and only one has a pricing error, that's 99.5% accuracy. We're aiming for near perfection here, because errors cost us time and money.>99.5% accuracy
Commission Calculation Error RateThe number of commission statements that require correction after initial distribution.If 100 reps get paid, and only one comes back with a query about a miscalculation, that's a 1% error rate. We want reps to trust their paycheques, so this needs to be spot on.<1% error rate per pay cycle
CRM Data Integrity ScoreA score based on the completeness and accuracy of key fields in Salesforce (e.g., opportunity stage, close date, account ownership, no duplicate records).An audit shows 97% of opportunities have a valid close date and 96% of accounts have correct ownership. This is crucial for reliable forecasting.Maintain >95% data completeness/accuracy
Sales Support Ticket Resolution TimeThe average time it takes to resolve support requests from the sales team (e.g., CRM access issues, quote generation help, basic reporting).If a rep needs help with a stuck quote, we want you to get back to them and resolve it within four hours. They're on the clock, after all.Average 4-hour resolution for Tier 1 tickets

and 1 more in the full scoreboard below.

These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Global Sales Administrator to Senior Global Sales Administrator (L3), and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Senior Global Sales Administrator (L3)→ your design

Where this takes you

Your journey here isn't just about this one role; it's about building a foundation for a really impactful career in business operations. We're excited to see where you take it.

See Your Progress GrowIllustration

Global Sales Administrator

Order-to-Cash (O2C) Lifecycle Management
Sales Compensation Plan Administration
Pipeline Hygiene & Forecasting Cadence
Data Governance & Stewardship
Deal Desk Operations (Basic)

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Global Sales Administrator is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

Senior Global Sales Administrator (L3)
3-5 years in current role
You'll move from owning specific processes to improving them, taking on more complex deals, and mentoring junior team members.
- Advanced CPQ Configuration: Managing complex product bundles and approval workflows.
- CRM System Design: Building new reports, dashboards, and basic automation (e.g., Salesforce Flow).
- Deal Desk Coordination: Leading the review of non-standard deals with cross-functional teams.
Sales Operations Analyst (L3/L4)
4-6 years in current role
This path shifts you more towards data analysis and strategic insights, moving away from pure administration.
- Advanced BI Tool Proficiency: Building dashboards and complex reports in Tableau/Power BI.
- Sales Forecasting Methodologies: Understanding and applying different forecasting models.
- Sales Territory & Quota Design: Learning the principles behind equitable territory and quota setting.

Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a big chunk of sales admin work is repetitive, time-consuming, and frankly, a bit tedious. But what if you could offload some of that to AI? Imagine spending less time on data cleanup and more time solving interesting problems for the sales team.

We're not talking about replacing your job; we're talking about giving you superpowers. AI tools can handle the grunt work, freeing you up to focus on the strategic, human-centric parts of sales operations. This isn't science fiction; it's happening now, and we want you to be at the forefront.

CRM Data Janitor

Use AI-powered tools (think Clari or People.ai) to automatically capture sales activity, de-duplicate records, and flag incomplete opportunity fields. This drastically cuts down on manual data cleanup, meaning your CRM is always tidy without you having to nag reps constantly.

Anomaly Detective

Imagine AI analytics proactively flagging deals that are at risk – maybe an opportunity hasn't moved stage in ages, or a rep's pipeline coverage is looking dangerously low. You'll get early warnings, allowing you to intervene before it becomes a crisis, rather than reacting after the fact.

Contract & Quote Summariser

Got a lengthy contract or a complex quote that needs reviewing for the Deal Desk? An AI assistant can instantly summarise key terms, highlight risks, and point out non-standard clauses. This means you can review deals much faster and with greater accuracy, especially during that quarter-end rush.

Rep Query Auto-Responder

Deploy a chatbot, trained on our sales policies and process documents, to provide instant, 24/7 answers to common rep questions. 'What's the commission rate for X?' or 'Where's the latest ROE doc?' can be answered automatically, freeing you from answering the same questions repeatedly.

Common questions

How do you become a Global Sales Administrator?

Common routes in include Associate Sales Administrator / Sales Support Assistant (1-2 years), General Administrative Assistant (with sales focus) (2-3 years) and Customer Service Representative (with tech/data focus) (2-4 years). Times vary with prior experience.

Where can a Global Sales Administrator progress to?

This role can lead on to Senior Global Sales Administrator (L3) (3-5 years in current role) and Sales Operations Analyst (L3/L4) (4-6 years in current role), depending on the skills you build.

What level is a Global Sales Administrator in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Global Sales Administrator?

Increasingly, Basic Automation & Workflow Design. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Global Sales Administrator, works on the job you actually do, and keeps going at your pace rather than a timetable's.

Searching and planning stay free. You only pay when you start learning.
Your credits are yours. Regulated, and they don't vanish when a subscription ends.
Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 11 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Global Sales Administrator: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A Zavmo curriculum screen: a three-month plan of nine units, ninety credits, each one an Ofqual-regulated unit the learner can tick or untick before starting. — A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.

Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Sales

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain here – particularly around CRM administration, process management, data accuracy, and supporting a commercial function – are highly transferable. You could move into operations roles in other departments (e.g., Marketing Operations, Customer Success Operations), or even into broader business operations roles in different industries. The demand for people who can keep complex business systems running smoothly is always high.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.

Global Sales Administrator

What's rising in its place

Basic Automation & Workflow Design

Skills this role draws on

Technical

How you actually get there, here

Associate Sales Administrator / Sales Support Assistant

General Administrative Assistant (with sales focus)

Customer Service Representative (with tech/data focus)

The credential is what you can do today. These are what keep you valuable.

Roles this leads to

No two people are taught the same way. This is one-to-one, not one-to-many.

A conversation, not a course

No two people run this the same way

This isn't a certificate you file away. It's a passport to the life you're designing.

Your journey here isn't just about this one role; it's about building a foundation for a really impactful career in business operations. We're excited to see where you take it.

Everything else the record holds

The career path, and where it branches

Senior Global Sales Administrator (L3)

Sales Operations Analyst (L3/L4)

Where AI is starting to help

CRM Data Janitor

Anomaly Detective

Contract & Quote Summariser

Rep Query Auto-Responder

Common questions

You’ve started things before

Less than one coaching session. Every month.

You have the map. Walking it is the part we do together.