The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Senior Product Training Specialist (L3)
3-5 years as an L3Skills to master
- Leading end-to-end training projects, advanced instructional design, strong stakeholder management, initial mentoring experience.
You're ready to move on when
- Consistently delivering high-quality training programmes for complex features.
- Proactively identifying learning gaps and proposing solutions.
- Receiving positive feedback on your ability to mentor junior team members.
- Demonstrating strong project management skills and meeting deadlines reliably.
- 2
Experienced Instructional Designer (from another tech company)
8-10 years in instructional design rolesSkills to master
- Adapting to our specific product ecosystem, understanding SaaS business models, building relationships with our Product and Engineering teams.
You're ready to move on when
- A portfolio showcasing diverse and impactful learning solutions.
- Proven ability to work autonomously and manage complex projects.
- Strong references highlighting leadership potential and strategic thinking.
- A genuine passion for understanding and teaching complex software products.
- 3
Learning Programme Manager (from a non-product L&D role)
8-10 years in L&D programme managementSkills to master
- Deep dive into product functionality, mastering product-specific learning technologies, translating general L&D strategy into product-focused initiatives.
You're ready to move on when
- Demonstrated success in managing large-scale learning programmes.
- Strong project and stakeholder management capabilities.
- A keen interest and aptitude for quickly learning complex technical products.
- Experience leading or influencing small teams.