UK

United Kingdom · Knowledge Management · Mid-Level (2-5 years)

Knowledge Sharing Specialist

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Knowledge Sharing Manager
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Knowledge Management Specialist · Content Curator · Community Facilitator (Knowledge) · Information Organiser

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Knowledge Sharing Specialist

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This role is all about making sure our people can actually find the information they need to do their jobs, quickly and easily. You'll be the person building and looking after specific parts of our internal knowledge base, making sure it's up-to-date and useful. Think of it as being the curator for a crucial section of our company's collective brain, ensuring everyone has access to the right answers at the right time. It's less about creating all the content yourself, and more about organising it, making it discoverable, and gently nudging others to contribute their expertise.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Confluence / Notion (or similar wiki/collaboration tool)Intermediate

Creating, editing, and organising knowledge pages using templates. Managing page-level permissions and ensuring content is linked correctly. You'll be in here daily.

Microsoft 365 (SharePoint, Viva Engage, Teams)Intermediate

Managing content on SharePoint sites, participating in and seeding conversations in Viva Engage communities, and organising knowledge within Teams channels.

Coveo / Sinequa (Enterprise Search)Basic

Using the platform to find information, providing feedback on search result quality, and running pre-defined analytics reports on search queries to spot trends.

Power BI / Tableau (or similar BI tool)Basic

Viewing and interpreting existing dashboards on content usage, search analytics, and community engagement. You'll use this to understand how your content is performing.

WalkMe / Pendo (or similar in-app guidance tool)Basic

Using in-app guidance to learn new platforms and occasionally testing new guides or walkthroughs created by others.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Content Publication (Minor Updates)Requires review and approval from a senior team member.Independent decision-making for routine updates, grammar fixes, and minor clarifications. Consult manager for significant content changes.Full autonomy for content publication within their workstream, only informing manager of major changes.
Content Structure/Tagging (within assigned domain)Follows existing templates and tagging guidelines strictly.Can propose minor adjustments to tags or structure within their domain, with manager consultation. Applies existing taxonomy independently.Designs and implements new tagging schemes or structural changes for entire workstreams, with strategic input from Director.
Stakeholder CommunicationDrafts communications for review by manager.Independently communicates with SMEs and internal teams regarding content requests and updates. Escalates complex stakeholder issues to manager.Leads stakeholder engagement for projects, representing the KM team to cross-functional leads.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Content Freshness Score
The percentage of knowledge articles within your assigned domain that have been reviewed and updated (or archived) within their defined lifecycle period.
Target · Achieve >90% freshness for your content domain.

If you're responsible for 100 articles, you'll need to ensure at least 90 of them have been touched in the last 6-12 months (depending on their review cycle).

Search Success Rate (Domain Specific)
The percentage of user searches within your managed content domain that result in a click on a top-5 search result.
Target · Improve search success rate from 60% to 75% for your domain over 6 months.

If 100 people search for 'refund process' in your area, and 75 of them click on one of the first five results, that's a 75% success rate. We'll track this closely.

New Content Time-to-Publish
The average time it takes from a knowledge request being submitted to the final, approved article being published.
Target · Maintain an average time-to-publish of 48 hours for standard requests.

If a Product Manager asks for a new feature guide on Monday, it should be live by Wednesday morning, assuming all info is provided.

User Satisfaction (Content)
Average rating from 'Was this page helpful?' widgets or similar feedback mechanisms on pages you manage.
Target · Achieve an average rating of 4 out of 5 stars.

If 50 people rate your 'How to reset VPN' guide, and the average score is 4.2, you're doing well. We want to see those positive ratings.

Stakeholder Feedback & Collaboration
How effectively you work with content owners and subject matter experts (SMEs) to gather, refine, and publish knowledge. This isn't just about getting the job done, but how you do it.
  • SMEs proactively offering content or asking for your help
  • positive comments from team leads during quarterly reviews about your collaborative approach
  • being seen as a helpful partner, not just a 'task-taker'.
Content Quality & Clarity
The overall readability, accuracy, and comprehensiveness of the knowledge articles you manage. Are they easy to understand? Do they answer the user's question fully?
  • Low number of follow-up questions on articles
  • positive direct feedback from users about clarity
  • articles consistently adhere to our style guides
  • your manager rarely needs to make significant edits before publishing.
Proactive Identification of Gaps
Your ability to spot missing knowledge or areas where existing knowledge is insufficient, rather than just reacting to requests.
  • You bringing new content ideas to your manager based on search analytics or common questions
  • proposing improvements to existing articles before they become a problem
  • identifying a 'single point of failure' for knowledge and suggesting a fix.
Contribution to Taxonomy/IA
Your input and adherence to our information architecture and taxonomy standards. Are you using the right tags? Are you suggesting sensible improvements?
  • Consistently applying correct tags and categories
  • making thoughtful suggestions for new tags or changes to existing ones
  • understanding the 'why' behind our content structure and applying it consistently.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Making a Tangible Difference

You'll get a kick out of seeing your articles directly answer someone's question, or knowing that a new hire found exactly what they needed because of your work. The feedback loop is pretty quick here.

Someone tells you, 'That guide you wrote saved me an hour today!' or you see a spike in views on a page you just updated.

Solving Puzzles & Organising Chaos

If you enjoy taking a jumble of information and turning it into something structured, logical, and easy to navigate, you'll love the day-to-day of this role. It's like being a digital architect.

You're given a load of raw notes from a project and tasked with turning them into a coherent, searchable knowledge article with clear sections and tags.

Continuous Learning & Improvement

You'll constantly learn about new parts of the business as you document them, and you'll always be looking for better ways to organise or present information. It's never truly 'done'.

Discovering a new feature in Confluence that could make a certain type of content much clearer, and then implementing it across your domain.

What frustrates people
  • The SME Paradox: The people with the most valuable knowledge are, by definition, the busiest. Getting their time is a constant battle.
  • The 'Librarian' Stereotype: Constantly fighting the perception that you're just an intranet janitor, rather than a strategic partner.
  • The Tragedy of the Commons: Everyone wants to consume knowledge, but few feel responsible for contributing or maintaining it.
  • Garbage In, Garbage Out: Being handed a load of poorly organised, outdated documents and being told to 'make it searchable'.
  • The ROI Ghost: It's notoriously hard to prove the exact financial value of 'preventing a mistake' or 'saving someone 30 minutes', which can make budget conversations tough.
What this role does not give you
  • High-level strategic decision-making (that comes later in your career).
  • A quiet, solitary role – you'll be interacting with people constantly.
  • A role where you're building brand new, 'sexy' things all the time; much of it is about maintenance and refinement.
  • Direct authority over other teams or their content creation.

6Who you work with

Your work directly impacts how quickly our colleagues can find answers, solve problems, and learn new things. Get it right, and you're saving countless hours across the business. Get it wrong, and you're creating frustration and inefficiency, which, let's be honest, costs us money and slows us down. You're a key cog in keeping our collective brain healthy.

Inside the business
  • Product Teams (for product knowledge and documentation)
  • Sales & Marketing (for customer-facing knowledge and internal playbooks)
  • Customer Support (for troubleshooting guides and FAQs)
  • Engineering Teams (for technical documentation and best practices)
  • Learning & Development (for integrating knowledge into training programmes)
  • Senior Knowledge Sharing Manager (your direct line manager)
Outside the business
  • Software Vendors (for understanding new features in our KM tools)
  • Industry Peers (for best practice sharing, though less common at this level)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least two years of experience in a role focused on content management, technical writing, library science, or internal communications, where organising information was a key part of your job.
  • A proven track record of creating clear, concise, and accurate written content for a professional audience.
  • Experience working with at least one enterprise-level wiki or content management system (e.g., Confluence, SharePoint, Notion).
  • The ability to work independently, manage your own workload, and prioritise tasks effectively.
  • A genuine curiosity about how businesses operate and a desire to help people find answers.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Content Management System (CMS) Features

To truly get the most out of our platforms like Confluence or SharePoint, you'll need to go beyond the basics. This means using more advanced features to create richer content, automate workflows, and integrate with other tools.

Advanced Macro Usage · Workflow Automation · API Basics (for integrations) · Custom Templates

  • This month: Explore the 'marketplace' or 'add-ons' section of our primary CMS to see what advanced features are available.
  • Month 2: Pick one advanced macro or integration you think would be useful and try to implement it (with manager approval).
  • Month 3: Take an online course or tutorial on advanced features of our specific CMS.
  • Month 4: Propose a new custom template that addresses a common content creation challenge.

Quick win: Identify one repetitive content creation task and research if there's an existing macro or template that could automate or simplify it.

Data Storytelling for KM Impact

You'll be looking at a lot of data—search logs, content views, user feedback. The next step is to not just report the numbers, but to tell a compelling story about what they mean, and how your work is making a real difference to the business.

Key Performance Indicators (KPIs) for KM · Visualisation Best Practices · Narrative Construction · Audience Tailoring

  • This month: Practice explaining a simple data point (e.g., 'X% increase in views') and its potential implications in a team meeting.
  • Month 2: Take an online course on data visualisation or storytelling (e.g., from Coursera, LinkedIn Learning).
  • Month 3: Work with your manager to create a small presentation on the impact of your content domain using data from Power BI/Tableau.
  • Month 4: Seek feedback from colleagues on how clear and persuasive your data stories are.

Quick win: When you share a metric, always add a sentence explaining 'so what?' or 'what does this mean for us?'

9Staying current once you are in

What people here do to keep up
  • Regularly reading industry blogs and publications on knowledge management, content strategy, and information architecture (e.g., KMWorld, Nielsen Norman Group).
  • Attending webinars or virtual conferences on new KM tools and best practices.
  • Joining relevant online communities or professional groups (e.g., LinkedIn groups for KM professionals) to share and learn.
  • Taking internal training courses on our specific tools or on soft skills like stakeholder management.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Basic Prompt Engineering for KM

Generative AI is already here, and it's changing how we create and summarise content. Knowing how to 'talk' to these tools effectively will be a huge productivity booster, not just for you, but for the SMEs you support.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Knowledge Sharing Specialist

2 units that map to this job, from the qualifications that cover it.

  1. Manage knowledge in own area of responsibilityCity and Guilds of London Institute · covers 3 of 10 standardsLevel 4
  2. Manage knowledge in an organisationiCan Qualifications Limited · covers 3 of 10 standardsLevel 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Basic Prompt Engineering for KM

Generative AI is already here, and it's changing how we create and summarise content. Knowing how to 'talk' to these tools effectively will be a huge productivity booster, not just for you, but for the SMEs you support.

  • Clear Instruction Prompting
  • Role-Playing Prompts
  • Context Provision
  • Output Validation

What you’ll use

Skills this role draws on

Technical

  • Information Architecture (IA) Principles
  • Taxonomy & Ontology Application
  • Content Curation & Lifecycle Management
  • Knowledge Auditing (Basic)
  • After Action Review (AAR) & Lessons Learned Support

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Content Creator / Technical Writer

    2-3 years

    Skills to master

    • Strong writing and editing, understanding of audience, basic content management system use, ability to gather information from SMEs.

    You're ready to move on when

    • Consistently producing high-quality, clear documentation.
    • Proactively identifying opportunities to improve existing content.
    • Demonstrating an interest in how content is organised and found, not just created.
  2. 2

    Customer Support Specialist (with a KM focus)

    2-4 years

    Skills to master

    • Deep product knowledge, understanding of customer pain points, ability to translate complex issues into simple answers, experience using and contributing to a knowledge base.

    You're ready to move on when

    • Actively contributing to the support knowledge base.
    • Identifying trends in customer questions that indicate knowledge gaps.
    • Showing initiative in improving search results or article clarity for support agents.
  3. 3

    Library Assistant / Information Officer

    3-5 years

    Skills to master

    • Information organisation, cataloguing, research skills, understanding of metadata and classification systems, user support.

    You're ready to move on when

    • Experience managing digital information repositories.
    • A strong grasp of information retrieval principles.
    • A desire to apply traditional library science principles to a corporate knowledge context.

11Where this role leads

The long view:Your journey here isn't just about this role; it's about building a foundation for a truly impactful career in a field that's only becoming more critical. We're excited to see where you take it.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Knowledge Sharing Specialist is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

Where it leads

Roles this leads to

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Manage knowledge in own area of responsibilityLevel 4

Applied to your work in Knowledge Sharing Specialist

By completing this unit, learners will be able to understand, develop, share, monitor, and evaluate knowledge management practices within their area of responsibility.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Knowledge Sharing Specialist

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Content Freshness ScoreThe percentage of knowledge articles within your assigned domain that have been reviewed and updated (or archived) within their defined lifecycle period.If you're responsible for 100 articles, you'll need to ensure at least 90 of them have been touched in the last 6-12 months (depending on their review cycle).Achieve >90% freshness for your content domain.
  • Search Success Rate (Domain Specific)The percentage of user searches within your managed content domain that result in a click on a top-5 search result.If 100 people search for 'refund process' in your area, and 75 of them click on one of the first five results, that's a 75% success rate. We'll track this closely.Improve search success rate from 60% to 75% for your domain over 6 months.
  • New Content Time-to-PublishThe average time it takes from a knowledge request being submitted to the final, approved article being published.If a Product Manager asks for a new feature guide on Monday, it should be live by Wednesday morning, assuming all info is provided.Maintain an average time-to-publish of 48 hours for standard requests.
  • User Satisfaction (Content)Average rating from 'Was this page helpful?' widgets or similar feedback mechanisms on pages you manage.If 50 people rate your 'How to reset VPN' guide, and the average score is 4.2, you're doing well. We want to see those positive ratings.Achieve an average rating of 4 out of 5 stars.
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Knowledge Sharing Specialist to Senior Knowledge Sharing Specialist (L3), and whatever you decide comes after.

Level 3 · in progressAI Fluency→ Senior Knowledge Sharing Specialist (L3)→ your design
Where this takes you

Your journey here isn't just about this role; it's about building a foundation for a truly impactful career in a field that's only becoming more critical. We're excited to see where you take it.

See Your Progress GrowIllustration
Knowledge Sharing Specialist
  • Information Architecture (IA) Principles
  • Taxonomy & Ontology Application
  • Content Curation & Lifecycle Management
  • Knowledge Auditing (Basic)
  • After Action Review (AAR) & Lessons Learned Support
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Knowledge Sharing Specialist is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Knowledge Sharing Specialist (L3)

    3-5 years in this role

    You'll move from managing a domain to leading specific knowledge projects, mentoring juniors, and having more influence on strategy.

    • Community of Practice (CoP) Facilitation (leading and growing a CoP).
    • Advanced Taxonomy & Information Architecture Design (contributing to enterprise-wide structures).
    • Data Analysis for KM (digging deeper into usage data to drive strategic decisions).
Working with AI on the job

Working with AI

Where AI is starting to help

Imagine having a super-smart assistant that helps you keep our knowledge base pristine, identifies gaps before they become problems, and even drafts content for you. That's not a fantasy; it's what AI can do for you in this role, freeing you up for the more interesting, human-centric parts of knowledge sharing.

The truth is, a lot of the repetitive, time-consuming tasks in knowledge management—like sifting through documents, suggesting tags, or summarising long reports—can now be significantly sped up by AI. We're not talking about replacing your job, but giving you superpowers to be more effective and focus on the strategic work that really makes a difference.

Automated Content Steward

Use AI to automatically scan meeting transcripts, chat logs, and existing documents to identify potential knowledge assets. It can generate draft articles, suggest relevant tags from our taxonomy, and even flag content owners for review. This means less manual sifting and more time for refining.

Knowledge Gap Detective

Apply semantic analysis to our enterprise search logs. AI can cluster 'searches with no results' and 'searches with low click-through' to give you a prioritised list of the most critical knowledge gaps we need to fill. No more guessing what's missing, you'll have data-driven insights.

Curation & Summarisation Assistant

For long-form content like project debriefs or research reports, use generative AI to create concise executive summaries, key bullet points, and even different versions tailored for different audiences (e.g., a technical summary vs. a business summary). This speeds up content curation dramatically.

Smart Tagging & Categorisation

AI can analyse new content and suggest the most appropriate tags and categories based on our existing taxonomy. This ensures consistency, improves findability, and saves you the manual effort of meticulously tagging every single piece of information. It's like having an expert indexer at your fingertips.

Common questions

Common questions

How do you become a Knowledge Sharing Specialist?

Common routes in include Content Creator / Technical Writer (2-3 years), Customer Support Specialist (with a KM focus) (2-4 years) and Library Assistant / Information Officer (3-5 years). Times vary with prior experience.

Where can a Knowledge Sharing Specialist progress to?

This role can lead on to Senior Knowledge Sharing Specialist (L3) (3-5 years in this role), depending on the skills you build.

What level is a Knowledge Sharing Specialist in the UK?

This role aligns to RQF Level 3 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Knowledge Sharing Specialist?

Increasingly, Basic Prompt Engineering for KM. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Knowledge Sharing Specialist, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Knowledge Sharing Specialist: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Knowledge Management

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll build here—content strategy, information architecture, stakeholder management, and using technology to connect people with information—are highly transferable. You could move into roles in Product Management (especially for knowledge-heavy products), Learning & Development, Technical Documentation leadership, or even consulting within the broader information management space.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.