UK

United Kingdom · Knowledge Management · Mid-Level (2-5 years)

Knowledge Sharing Assistant

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior Knowledge Sharing Specialist
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as KM Content Specialist · Information Organiser · Knowledge Base Editor

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Knowledge Sharing Assistant

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

You'll be the person making sure our internal teams can actually find what they need, when they need it. This isn't just about tidying up; it's about making sure our collective brainpower is accessible to everyone. Honestly, you're a bit like a librarian for the digital age, but with more proactive digging and less shushing. You'll spend your days turning messy information into clear, useful content that helps people do their jobs better and faster.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Confluence / SharePoint OnlineIntermediate

Creating, editing, and organising knowledge articles, managing user permissions at a page/space level, and following existing templates and information architecture.

Coveo / Sinequa (Enterprise Search)Basic

Using these tools to efficiently find information across various repositories and guiding colleagues on basic search syntax. You'll also report on failed search queries to identify gaps.

WalkMe / Pendo (Digital Adoption Platform)Intermediate

Creating simple in-app guides, tooltips, and walkthroughs to support new feature rollouts documented in the knowledge base, helping users adopt new processes.

Snagit / Camtasia (Screen Capture & Recording)Expert

Creating and editing high-quality screenshots, GIFs, and short tutorial videos to embed in knowledge articles, adhering to brand and style guidelines for visual content.

Slack / MS Teams (Collaboration & Comms)Advanced

Using these platforms to answer questions by linking to relevant knowledge articles, managing dedicated knowledge-sharing channels, and using polling features to gather quick feedback.

Google Analytics / Confluence AnalyticsBasic

Pulling pre-defined reports from these platforms to track page views, popular articles, and user comments on the knowledge base, identifying basic trends in content consumption.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Content Creation & EditingFollows templates, edits content provided by others, all major changes reviewed by supervisor.Independently authors and edits content for specific domains, chooses appropriate templates, consults on major structural changes.Designs new content templates and guidelines, reviews and approves content from junior team members, makes recommendations on content strategy.
Information Organisation (Tagging/Categorisation)Applies existing tags and categories as instructed.Independently applies existing tags and categories, proposes new tags for manager review.Defines new taxonomies and tagging structures, audits existing categorisation for consistency and accuracy.
SME EngagementAssists senior team members in scheduling SME interviews, takes notes.Independently schedules and conducts SME interviews for specific content pieces, drafts follow-up communications.Develops SME engagement strategies, trains SMEs on content contribution best practices, mediates conflicting SME input.
Content Archival/DeletionFlags outdated content for supervisor review.Proposes content for archival/deletion based on audit findings, with manager approval.Defines content lifecycle policies, makes final decisions on archival/deletion within their domain.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Content Publication SLA Adherence
The percentage of new knowledge articles or significant updates published within the agreed timeframe after receiving the final draft from an SME.
Target · 98% within 48 hours

If you get 10 final drafts on Monday, you'll have 8 of them live by Wednesday afternoon, and the other 2 by Thursday. We're aiming for near-perfect turnaround once the content is ready.

Content Quality Score (User Ratings)
The average rating users give to the articles you're responsible for, usually via a 'Was this helpful?' button or a quick feedback form.
Target · Average 4.5/5 stars

If your article on 'How to Reset Your VPN' gets 100 views and 80 'yes' votes and 20 'no' votes, we'll dig into the 'no' votes to see what went wrong. We want consistently high satisfaction.

Support Ticket Deflection (How-To Questions)
Your contribution to reducing the number of basic 'how-to' questions that hit our internal support teams, by making sure the answers are readily available in the knowledge base.
Target · 5% reduction in 'how-to' tickets linked to your content

If the Support team usually gets 200 tickets a month asking 'how do I submit expenses?', and your new guide helps reduce that to 190, that's a win. We'll track this by how often support agents link to your articles.

Content Update & Review Frequency
The percentage of your assigned knowledge articles that are reviewed and updated (or marked as current) within their scheduled review cycle.
Target · 90% of articles reviewed quarterly

If you're responsible for 50 articles, you'll need to make sure 45 of them have been checked and confirmed accurate (or updated) every three months. No stale content, please.

User Feedback Integration
How well you proactively seek out and act on feedback from users about the content you manage. This isn't just about fixing reported errors, but actively looking for ways to improve.
  • You'll be regularly checking comments on articles, asking users directly for input, and showing how you've used their suggestions. We'd expect to see your articles evolve based on user needs, not just static 'publish and forget'.
SME Engagement & Collaboration
Your ability to effectively work with Subject Matter Experts (SMEs) to get the information you need, ensuring they feel their contributions are valued and not just another chore.
  • SMEs will respond to your requests in a timely manner, they'll see you as a helpful partner, and you'll be able to get the necessary sign-offs without constant chasing. Your manager will hear positive feedback about your interactions with these busy folks.
Content Clarity & Readability
The extent to which your knowledge articles are genuinely easy to understand for their target audience, avoiding jargon and presenting information logically.
  • New hires can follow your guides without needing extra help. Feedback from users often mentions how 'easy to understand' or 'straightforward' your articles are. You're able to take complex topics and break them down into digestible chunks.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Bringing Order to Chaos

You'll feel a real sense of satisfaction when you take a jumbled mess of documents and turn it into a perfectly organised, searchable knowledge base. That feeling of 'ah, that's much better' is a big driver.

Taking a folder full of 50 unlabelled PDFs and turning them into 10 well-structured, tagged articles in Confluence, making them instantly findable.

Helping Others Succeed

You'll genuinely enjoy knowing that your work directly helps colleagues find answers, solve problems, and generally be more efficient. Seeing positive feedback on an article you wrote will make your day.

Getting a Slack message from a new sales rep saying 'That guide you wrote on product features saved my pitch!' is a huge motivator.

Continuous Learning & Improvement

You're always looking for better ways to organise information, new tools, or clearer ways to explain things. The idea of constantly refining and optimising our knowledge processes really appeals to you.

Experimenting with different article layouts or tagging structures to see which one leads to better user engagement or search results.

What frustrates people
  • SME Ghosting: The constant, soul-crushing chase of busy SMEs who are 'too busy' to review or update content.
  • The Illusion of Disuse: Creating a brilliant guide, only for someone to ask the exact same question in a public chat, making it seem like your work is ignored.
  • The 'Search Is Broken' Blame: Getting blamed when search results are poor, even when the real issue is vague user queries or inconsistent content.
  • Shadow Knowledge Bases: Discovering teams have built their own secret stashes of outdated documents, undermining the central source of truth.
What this role does not give you
  • Constant, immediate gratification for every piece of work.
  • A quiet, solitary role where you don't have to interact with busy, sometimes reluctant, colleagues.
  • A role where you're the ultimate authority on all content; you're the organiser, not always the author of the core technical details.

6Who you work with

This role directly impacts our operational efficiency and employee productivity. By making information easy to find and understand, you're helping reduce the time people spend searching for answers, decreasing errors, and speeding up onboarding for new staff. You're essentially building the intellectual infrastructure that lets everyone else get on with their jobs without constantly reinventing the wheel.

Inside the business
  • Senior Knowledge Sharing Specialist (your manager)
  • Other Knowledge Sharing Assistants (your peers)
  • Subject Matter Experts (SMEs) from various teams (e.g., Product, Engineering, Sales)
  • Customer Support Teams (they'll use your content daily)
  • Learning & Development Team (for onboarding materials)
Outside the business
  • Knowledge Management tool vendors (occasionally for support or feedback)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (2-5 years) in a content creation, technical writing, or information organisation role, ideally within a corporate setting.
  • A solid track record of writing clear, concise, and engaging content for a specific audience.
  • Demonstrable experience with at least one major knowledge base platform (e.g., Confluence, SharePoint, Zendesk Guide) – you've done more than just read articles, you've created them.
  • A genuine interest in how people find and use information, and a desire to make that process smoother.
  • The ability to work independently on assigned tasks, taking ownership of content from draft to publication.

8What to practise next

Where the job is going, and what to do about it starting this week.

Basic Data Storytelling with KM Metrics

It's not enough to just pull numbers from Google Analytics; you'll need to explain what those numbers actually mean for the business. Showing the 'why' behind the 'what' will be crucial for getting buy-in from busy stakeholders.

Identifying Key Trends · Correlation vs. Causation · Visualisation Basics · Business Impact Language

  • This month: Start adding a one-sentence summary to your weekly content usage reports, explaining 'what this means'.
  • Next 3 months: Experiment with simple charts in Excel or Google Sheets to visualise trends in your content data.
  • Next 6 months: Present a short, data-backed insight (e.g., 'Our onboarding guide reduced new hire questions by 10%') to your team during a weekly meeting.
  • Next 9 months: Take an online course on data visualisation or storytelling for business.

Quick win: Whenever you share a metric, add a 'so what?' sentence. It forces you to think about the impact.

9Staying current once you are in

What people here do to keep up
  • Join relevant online communities or forums for knowledge management professionals (e.g., KMWorld, APQC communities) to see what others are doing.
  • Attend webinars or virtual conferences on content strategy, technical writing, or information architecture.
  • Take online courses on advanced features of our core knowledge base platforms (Confluence, SharePoint) or analytics tools (Google Analytics).
  • Read books or articles on topics like 'information scent', 'findability', and user experience design for content.
  • Seek out opportunities to shadow colleagues in other departments (e.g., Customer Support) to truly understand their information needs.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Prompt Engineering for KM Content Generation

AI tools like large language models (LLMs) are already here, and they're getting better at drafting content, summarising documents, and even suggesting structures. Knowledge Sharing Assistants who can effectively 'talk' to these AIs will be significantly more productive.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Knowledge Sharing Assistant

2 units that map to this job, from the qualifications that cover it.

  1. Manage knowledge in own area of responsibilityCity and Guilds of London Institute · covers 2 of 10 standardsLevel 4
  2. Manage knowledge in an organisationChartered Management Institute · covers 3 of 10 standardsLevel 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Prompt Engineering for KM Content Generation

AI tools like large language models (LLMs) are already here, and they're getting better at drafting content, summarising documents, and even suggesting structures. Knowledge Sharing Assistants who can effectively 'talk' to these AIs will be significantly more productive.

  • Clear & Concise Prompting
  • Contextual Input
  • Output Validation
  • Iterative Prompting

What you’ll use

Skills this role draws on

Technical

  • Content Curation & Lifecycle Management
  • Taxonomy & Metadata Application
  • Knowledge-Centered Service (KCS) Principles
  • After Action Reviews (AARs) / Lessons Learned Participation

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Customer Support Representative

    2-3 years

    Skills to master

    • Deep understanding of customer pain points, ability to quickly find answers, empathy for users struggling with information, clear communication under pressure.

    You're ready to move on when

    • You're constantly suggesting improvements to existing knowledge articles.
    • You're the go-to person on your team for finding obscure information.
    • You've taken the initiative to document new processes for your colleagues.
  2. 2

    Technical Writer / Content Creator

    2-4 years

    Skills to master

    • Excellent writing and editing, ability to translate complex technical information, experience with content management systems, understanding of content structure.

    You're ready to move on when

    • You've successfully managed the full lifecycle of several documentation projects.
    • Your content receives consistent positive feedback for clarity and accuracy.
    • You're interested in not just writing, but also how content is organised and found.
  3. 3

    Administrative Assistant / Office Manager (with a content focus)

    3-5 years

    Skills to master

    • Strong organisational skills, attention to detail, experience managing shared documents and internal communications, ability to chase busy stakeholders politely.

    You're ready to move on when

    • You've taken the lead on organising and standardising internal documents for your department.
    • You're often asked to proofread important internal communications.
    • You've shown initiative in improving information access for your team.

11Where this role leads

The long view:Your journey here starts with making knowledge accessible, but where it goes next is really up to you. We're committed to helping you grow, whether that's becoming a deep technical expert, a team leader, or a strategic voice at the highest levels of the organisation. It's an exciting path, honestly.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Knowledge Sharing Assistant is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

Where it leads

Roles this leads to

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Manage knowledge in own area of responsibilityLevel 4

Applied to your work in Knowledge Sharing Assistant

By completing this unit, learners will be able to understand, develop, share, monitor, and evaluate knowledge management practices within their area of responsibility.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Knowledge Sharing Assistant

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Content Publication SLA AdherenceThe percentage of new knowledge articles or significant updates published within the agreed timeframe after receiving the final draft from an SME.If you get 10 final drafts on Monday, you'll have 8 of them live by Wednesday afternoon, and the other 2 by Thursday. We're aiming for near-perfect turnaround once the content is ready.98% within 48 hours
  • Content Quality Score (User Ratings)The average rating users give to the articles you're responsible for, usually via a 'Was this helpful?' button or a quick feedback form.If your article on 'How to Reset Your VPN' gets 100 views and 80 'yes' votes and 20 'no' votes, we'll dig into the 'no' votes to see what went wrong. We want consistently high satisfaction.Average 4.5/5 stars
  • Support Ticket Deflection (How-To Questions)Your contribution to reducing the number of basic 'how-to' questions that hit our internal support teams, by making sure the answers are readily available in the knowledge base.If the Support team usually gets 200 tickets a month asking 'how do I submit expenses?', and your new guide helps reduce that to 190, that's a win. We'll track this by how often support agents link to your articles.5% reduction in 'how-to' tickets linked to your content
  • Content Update & Review FrequencyThe percentage of your assigned knowledge articles that are reviewed and updated (or marked as current) within their scheduled review cycle.If you're responsible for 50 articles, you'll need to make sure 45 of them have been checked and confirmed accurate (or updated) every three months. No stale content, please.90% of articles reviewed quarterly
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Knowledge Sharing Assistant to Senior Knowledge Sharing Specialist (L3), and whatever you decide comes after.

Level 3 · in progressAI Fluency→ Senior Knowledge Sharing Specialist (L3)→ your design
Where this takes you

Your journey here starts with making knowledge accessible, but where it goes next is really up to you. We're committed to helping you grow, whether that's becoming a deep technical expert, a team leader, or a strategic voice at the highest levels of the organisation. It's an exciting path, honestly.

See Your Progress GrowIllustration
Knowledge Sharing Assistant
  • Content Curation & Lifecycle Management
  • Taxonomy & Metadata Application
  • Knowledge-Centered Service (KCS) Principles
  • After Action Reviews (AARs) / Lessons Learned Participation
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Knowledge Sharing Assistant is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Senior Knowledge Sharing Specialist (L3)

    3-5 years in this role

    You'll move from owning specific content areas to leading full content projects, mentoring junior team members, and designing new content templates. You'll have more autonomy and impact.

    • Information Architecture Design (for new knowledge spaces)
    • Advanced Analytics Interpretation (connecting KM metrics to business outcomes)
    • Training & Facilitation (running workshops for SMEs)
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of knowledge management can feel like a grind. But what if you could ditch the boring bits and focus on the truly impactful work? Artificial Intelligence isn't here to replace you; it's here to give you superpowers. Imagine getting a head start on content creation, spotting knowledge gaps before they become problems, and even automating those tedious follow-up emails.

For a Knowledge Sharing Assistant, AI means less time on manual audits, sifting through search logs, or drafting initial content. It means more time for strategic thinking, deeper SME engagement, and truly optimising how our teams find and use information. Think of AI as your super-efficient, always-on colleague.

Automated Content Steward

Use an AI model to automatically scan all knowledge base articles, identify potential duplicates, flag content that seems outdated based on keywords (e.g., '2022 report'), and auto-suggest relevant tags based on the text. This frees you up from the manual grunt work of auditing.

Search Gap Analyst

Feed all 'no results found' search queries from the knowledge base into a large language model. The AI clusters them into themes and identifies the top 10 most critical knowledge gaps that need to be filled. No more manually sifting through hundreds of failed searches!

First Draft Synthesizer

Provide an AI with a transcript from a 1-hour SME interview or a project debrief meeting. The AI generates a structured 'first draft' of a knowledge article, complete with headings, bullet points, and a summary. You then get to edit and refine it, saving loads of time on initial drafting.

SME Communications Co-Pilot

Use AI to draft personalised, context-aware emails and Slack messages to SMEs. For example, prompt it to 'Draft a friendly but firm reminder to @JaneDoe that her article 'Q3 Sales Process' is due for its quarterly review, mentioning its high view count last month.' This takes the friction out of chasing people.

Common questions

Common questions

How do you become a Knowledge Sharing Assistant?

Common routes in include Customer Support Representative (2-3 years), Technical Writer / Content Creator (2-4 years) and Administrative Assistant / Office Manager (with a content focus) (3-5 years). Times vary with prior experience.

Where can a Knowledge Sharing Assistant progress to?

This role can lead on to Senior Knowledge Sharing Specialist (L3) (3-5 years in this role), depending on the skills you build.

What level is a Knowledge Sharing Assistant in the UK?

This role aligns to RQF Level 3 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Knowledge Sharing Assistant?

Increasingly, Prompt Engineering for KM Content Generation. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Knowledge Sharing Assistant, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Knowledge Sharing Assistant: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Knowledge Management

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you build here – content strategy, information architecture, stakeholder engagement, and understanding how people find and use information – are highly transferable. You could move into roles like Technical Documentation Manager, Content Strategist for a product company, or even Information Architect in a consulting firm. Knowledge management is a growing field, so your expertise will be in demand.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.