The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Net Interest Margin (NIM) on Loan Portfolio
The profitability of our lending activities, calculated as the difference between interest income generated from loans and the interest paid on deposits, divided by the average earning assets.
Target · Maintain or exceed 3.0% NIM across the entire loan portfolio.In Q3, our loan portfolio generated £250M in interest income, cost £100M in interest expense, on £5B of average earning assets, resulting in a 3.0% NIM.
Portfolio Delinquency Rate (90+ Days Past Due)
The percentage of the total loan portfolio where payments are 90 days or more overdue. This is a critical indicator of credit quality and risk management effectiveness.
Target · Keep the aggregate 90+ days past due delinquency rate below 1.0% for the prime portfolio.If our total loan portfolio is £10B and £80M is 90+ days past due, the delinquency rate is 0.8%, which is within target.
Cost Per Loan Originated (CPCLO)
The total cost associated with originating a new loan, including sales, underwriting, processing, and closing, divided by the number of loans originated. We want to be efficient.
Target · Reduce CPCLO by 5% year-over-year through process optimisation and technology adoption.If total origination costs were £50M for 10,000 loans, the CPCLO is £5,000. Next year, we'd aim for £4,750.
Capital Adequacy Ratio (Tier 1 & Total)
Our ability to absorb potential losses from our loan portfolio, measured against regulatory requirements. This is absolutely critical for the bank's stability.
Target · Maintain Tier 1 Capital Ratio above 12% and Total Capital Ratio above 15%, well above regulatory minimums.Reporting a Tier 1 Capital Ratio of 13.5% and Total Capital Ratio of 16.2% demonstrates strong capitalisation and risk management.
Board and Investor Confidence
The level of trust and confidence the Board and key investors have in our lending strategy, risk management, and overall portfolio health. It's about their belief in your leadership.
- Regular positive feedback from Board members and major investors following presentations
- consistent support for strategic lending initiatives
- stable or increasing share price reflecting market confidence in our lending book.
Regulatory Audit Outcomes
The results of regulatory examinations and audits. This is a direct measure of our compliance and risk management effectiveness.
- Zero 'Matters Requiring Attention' (MRAs) or 'Significant Deficiencies' related to lending or credit risk in annual regulatory reports
- positive relationships with key regulatory contacts
- proactive engagement with new regulatory guidance.
Strategic Influence & Thought Leadership
Your ability to shape the broader industry conversation around lending practices, risk management, and financial innovation. It's about being seen as an expert.
- Invited to speak at major industry conferences
- quoted in financial publications
- active participation and leadership in industry bodies
- successful implementation of innovative lending products or processes that become industry benchmarks.
Organisational Culture of Prudent Growth
The extent to which a balanced approach to growth and risk is embedded throughout the lending organisation, from top to bottom. It's about the mindset of your entire team.
- Low employee turnover in critical risk roles
- positive feedback in internal culture surveys regarding risk awareness
- consistent application of credit policies across all business units
- successful development and promotion of internal talent into senior credit roles.