Open Awards · RQF Level 3
Open Awards Level 3 Certificate in International Supply Chain Logistics (RQF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits18
- Guided learning140 hours
- Units in this qualification23
Awarded by Open Awards · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
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These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Communicating and Collaborating OnlineReal unit · Open Awards
What you'll be able to do
- Communicate socially and professionally with technology.
- Communicate effectively in a business context using email.
- Communicate and collaborate using online meeting technology.
- Communicate and collaborate using digital networks to grow own professional networks.
- Demonstrate the use of blogging to engage with clients/audiences to keep them informed.
Contract Law for Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the rules governing offer and acceptance in relation to the formation of a contract within supply chain logistics.
- Understand what constitutes valid consideration in contract law.
Customer Service for Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand how to identify both internal and external customers within a supply chain logistics context.
- Differentiate between the needs and expectations of internal and external customers.
- Understand the process of customer service in supply chain logistics, including order processing, delivery, and after-sales support.
- Apply effective communication techniques to address customer inquiries and resolve issues.
- Evaluate customer service performance and identify areas for improvement.
Developing Productive Working RelationshipsReal unit · Open Awards
What you'll be able to do
- Understand the importance of developing productive working relationships with colleagues.
- Explain the role of effective communications in developing productive working relationships.
- Identify the causes and effects of conflict on productive working relationships.
- Understand the principles and techniques of conflict management resolution.
Digital Career DevelopmentReal unit · Open Awards
What you'll be able to do
- Demonstrate how to manage a digital reputation and online identity professionally
- Demonstrate how to promote a digital reputation and online identity effectively
- Use social media and the internet to search for voluntary employment opportunities
- Use social media and the internet to search for paid employment opportunities
- Use social media and the internet to prepare for voluntary and paid employment applications
- Use social media and the internet to apply for voluntary and paid employment
- Understand how to participate effectively in online interviews
- Understand how to participate effectively in phone interviews
- Use social media to build professional networks
- Use technology to facilitate personal learning
- Use technology to facilitate professional learning
- Use technology to facilitate career progression
Exporting Goods within Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Identify the range of goods that are commonly exported, considering different industries and sectors.
- Understand the regulations and requirements associated with exporting specific types of goods.
- Explain the role of Customs authorities in relation to exporting goods, including import and export controls.
- Describe the processes involved in customs clearance and documentation for exported goods.
- Understand how to calculate duty (taxation) on exported goods, considering different tariff classifications and trade agreements.
- Apply methods for calculating duty and taxes accurately.
- Understand how to manage the risks associated with exporting goods, including financial, logistical, and political risks.
- Implement strategies for mitigating risks in the export process.
Freight Forwarding in Conjunction with Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the need for Standard Operating Procedures (SOP).
- Explain why Value-Added Service is important to Freight Forwarding and Supply Chain Logistics International Trade.
- Explain why the correct Shipping Terms of Contract and Insurance are important in International Trade.
- Understand the value of a Safety and Quality Assessment System (SQAS).
- Understand the procedures for the safety and security of goods imported into via airports and seaports.
Geography for Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand international capital cities, logistics hubs and their related trade routes.
- Understand trade agreements and trading blocs associated with world trade.
- Understand the global institutions that facilitate international trade.
Health and Safety Risk Assessment in Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the procedures for carrying out health and safety risk assessments in the workplace
- Understand the legal requirements for health and safety risk assessments
- Understand how to record workplace health and safety risk assessments accurately
- Understand how to communicate workplace health and safety risk assessments effectively to relevant personnel
- Understand how to review workplace health and safety risk assessments regularly
- Understand how to update workplace health and safety risk assessments in response to changes in the workplace
Importing Goods within Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the range of goods that are commonly imported within supply chain logistics.
- Understand the role of Customs and Excise in relation to the importing of goods.
- Understand how to calculate duty (taxation) applicable to imported goods.
- Understand how to manage the risks associated with importing goods, including legal and financial considerations.
Improving Performance in Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand how to improve performance in Supply Chain Logistics (SCL) operations, considering key performance indicators and efficiency measures.
Introduction to Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand what is meant by the term supply chain logistics.
- Understand the key functions of supply chain logistics.
- Understand the specialist sectors that interact with the supply chain.
Modes of Transportation for Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the role that shipping transport plays in the supply chain logistics process.
- Understand the role that air transport plays in the supply chain logistics process.
- Understand the role road transport plays in the supply chain logistics process.
- Understand the functions of a port operation.
- Understand the role of trade associations that support and represent different modes of transport operations.
Quality Assurance in Team WorkReal unit · Open Awards
What you'll be able to do
- Understand the methods used to quality assure the work of a team
- Understand the importance of quality assurance in team work
- Understand the processes involved in quality assuring team performance
Safety and Wellbeing in a Digital Working EnvironmentReal unit · Open Awards
What you'll be able to do
- Understand how to protect a range of devices and data.
- Protect own devices and personal data.
- Protect organisational data and transactions.
- Use visual display screen equipment in line with health and safety legislation and procedures.
- Understand how to manage own digital wellbeing.
Sustainability in Supply Chain Logistic OperationsReal unit · Open Awards
What you'll be able to do
- Understand the environmental impact of logistics operations, including carbon emissions, waste generation, and resource consumption.
- Analyse the impact of transportation, warehousing, and packaging on the environment.
- Understand a range of initiatives that could assist in reducing the environmental impact of logistics, such as sustainable transportation, green warehousing, and waste reduction strategies.
- Evaluate the effectiveness of different sustainability initiatives in logistics operations.
- Understand how effective route planning can reduce the environmental impact of logistics operations, including optimising routes, reducing mileage, and minimising fuel consumption.
- Apply route planning techniques to minimise the environmental footprint of logistics activities.
Team Leadership in Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the fundamental concepts of leadership
- Understand how different leadership styles can affect a team's performance
- Understand how different leadership styles can affect team dynamics
- Understand how to work effectively as a Team Leader in the Supply Chain Logistics Sector
Technology and Automation in Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the evolving role of robotics in logistics operations.
- Analyse how robotics is shaping the supply chain logistics sector.
- Define the term 'disruptive technologies'.
- Evaluate how disruptive technologies could feature in the supply chain logistics sector in the future.
The Role of Freight Forwarding within the Supply ChainReal unit · Open Awards
What you'll be able to do
- Understand the role of freight forwarding within the international supply chain, including its key functions and responsibilities.
- Recognise the importance of freight forwarding in facilitating international trade and commerce.
- Identify the different modes of transport used in freight forwarding and their respective advantages and disadvantages.
- Explain the documentation and procedures involved in international freight forwarding.
Understand how to Obtain Information Required for the Movement of GoodsReal unit · Open Awards
What you'll be able to do
- Understand how to obtain information required in the movement of goods
Understand the Importance of Compliance in Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the importance of compliance with legal requirements in supply chain logistic operations, including health and safety regulations, transportation laws, and environmental regulations.
- Understand the importance of compliance with regulatory requirements in supply chain logistic operations, including industry standards, quality control procedures, and data protection regulations.
- Understand the importance of compliance with ethical requirements in supply chain logistic operations, including fair labour practices, anti-corruption measures, and responsible sourcing.
- Understand the importance of compliance with social requirements in supply chain logistic operations, including community engagement, diversity and inclusion, and human rights.
- Analyse the consequences of non-compliance with legal, regulatory, ethical, and social requirements in supply chain logistics.
Using and Managing Online InformationReal unit · Open Awards
What you'll be able to do
- Understand how to locate credible information online
- Understand the criteria for evaluating the credibility of online sources
- Understand how to gather online information effectively
- Understand how to use online information when making informed decisions
- Understand how to use online information when solving problems
- Store information safely and securely online
- Retrieve information safely and securely online
Warehouse Operations within Supply Chain LogisticsReal unit · Open Awards
What you'll be able to do
- Understand the role of warehousing in the supply chain logistics operation
- Understand the role of automation in a warehouse operation and how critical this is to an effective operation
- Understand a range of warehouse data and interpret this in terms of operational performance
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Complete Import Procedures and Requirements
- Complete export procedures and requirements
- Comply with the requirements of Good Distribution Practice for the import or export and storage of medicinal products
- Developing Productive Working Relationships with Colleagues
- Evaluate Digital Information
- Identify, promote and monitor supplier compliance relevant legislation
- Implement a Quality Risk Management process to comply with the requirements of Good Distribution Practice for medicinal products
- Improve the performance of the supply chain
Where this can lead
Warehouse Operations Associate
Your journey starts here, learning the fundamentals. Where you go next is really up to you and how much you want to learn and grow. We're here to support you every step of the way, whether you want to lead teams or become a technical specialist. It's an exciting industry with loads of opportunity, honestly.
See the whole journey →Showing 6 roles, drawn from 354 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will develop skills to communicate and collabourate effectively online in both social and professional contexts. This includes composing professional emails, using online meeting technologies, and engaging with digital networks and blogging platforms.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Open Awards Level 3 Certificate in International Supply Chain Logistics (RQF)
23 units in this credential, in the order it lists them, awarded by Open Awards.
- Communicating and Collaborating Online
- Contract Law for Supply Chain Logistics
- Customer Service for Supply Chain Logistics
- Developing Productive Working Relationships
- Digital Career Development
- Exporting Goods within Supply Chain Logistics
and 17 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.