NOCN · RQF Level 3
NOCN Level 3 Diploma in Adult Care (England)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits58
- Guided learning337 hours
- Units in this qualification42
Awarded by NOCN · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess the needs of carers and familiesReal unit · NOCN
What you'll be able to do
- Understand the contribution that families and carers make in caring for individuals.
- Engage with families and carers who are providing care.
- Assess the needs of families and carers.
- Identify a plan to support families and carers.
Carry out initial assessments to identify and prioritise the needs of substance misusers.Real unit · NOCN
What you'll be able to do
- Understand the range of difference substances and their effects.
- Evaluate individuals’ substance misuse and understanding of substance misuse services.
- Assess individuals’ needs and appropriate interventions.
- Make referrals to substance misuse services.
Contribute to effective team working in health and social care or children and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand theories of teams and team working.
- Understand the principles that underpin effective teamwork.
- Work as part of a team.
- Support individual team members.
- Review the work of the team.
Contribute to raising awareness of health issuesReal unit · NOCN
What you'll be able to do
- Understand factors affecting awareness-raising activities about health issues
- Recognise the need for raising awareness of health issues
- Assist in planning activities to raise awareness of health issues
- Contribute to implementing activities for raising awareness of health issues
- Review the effectiveness of activities to raise awareness of health issues
Develop and implement an operational planReal unit · NOCN
What you'll be able to do
- Understand the principles of operational planning
- Develop an operational plan
- Implement an operational plan
- Evaluate the effectiveness of an operational plan
Develop and maintain professional networksReal unit · NOCN
What you'll be able to do
- Understand the principles of effective networking
- Identify professional networks for development
- Maintain professional networks
Develop and sustain effective working relationships with staff in other agenciesReal unit · NOCN
What you'll be able to do
- Understand the context of working in partnership.
- Develop effective working relationships with staff in other agencies
- Sustain effective working relationships.
Encourage innovationReal unit · NOCN
What you'll be able to do
- Identify opportunities for innovation
- Generate and test ideas for innovation and improvement
- Implement innovative ideas and improvements
Encourage learning and developmentReal unit · NOCN
What you'll be able to do
- Understand the principles of learning and development
- Support individuals' learning and development
- Evaluate individuals’ learning and development
Equality, diversity and inclusion in dementia care practiceReal unit · NOCN
What you'll be able to do
- Understand that each individual’s experience of dementia is unique
- Understand the importance of diversity, equality and inclusion in dementia care and support
- Work in a person centred manner to ensure inclusivity of the individual with dementia
- Work with others to encourage support for diversity and equality
Implement changeReal unit · NOCN
What you'll be able to do
- Understand the principles of change management
- Plan the implementation of change
- Manage the implementation of a change plan
- Evaluate the effectiveness of the implementation of change plans
Increase awareness about drugs, alcohol or other substances with individuals and groupsReal unit · NOCN
What you'll be able to do
- Understand legislation and policy relevant to substance use
- Understand substance use, its effects and treatments
- Identify individuals’ knowledge and values about substances
- Increase individuals’ knowledge and understanding of substances
Maintaining the Independent Advocacy relationshipReal unit · NOCN
What you'll be able to do
- Know what to do when faced with practice dilemmas
- Deal positively with conflict
- Maintain accurate records
- Prioritise competing work commitments
- Use personal value base and power appropriately
- Use supervision as a tool to reflect and improve practice
- Use local and national networks
- Respond to concerns of abuse
Manage individuals’ performanceReal unit · NOCN
What you'll be able to do
- Understand the management of underperformance in the workplace
- Manage individuals' performance in the workplace
Manage personal and professional developmentReal unit · NOCN
What you'll be able to do
- Identify personal and professional development requirements
- Fulfil a personal and professional development plan
- Maintain the relevance of a personal and professional development plan
Prepare for and support quality auditsReal unit · NOCN
What you'll be able to do
- Understand the principles underpinning the management of quality
- Prepare for quality audits
- Support quality audits
Principles of leadership and managementReal unit · NOCN
What you'll be able to do
- Understand the principles of effective decision making
- Understand leadership styles and models
- Understand the role, functions and processes of management
- Understand performance measurement
Principles of supporting individuals with a learning disability regarding sexuality and sexual healthReal unit · NOCN
What you'll be able to do
- Understand the development of human sexuality
- Understand how the sexual development of individuals’ with a learning disability can differ
- Understand the issues of sexual health and how these can be supported
- Understand relevant legislation influencing the support of sexuality and sexual health for individuals with learning disabilities
- Support the sexual expression of an individual with a learning disability
Principles of supporting young people with a disability to make the transition into adulthoodReal unit · NOCN
What you'll be able to do
- Understand the steps and stages of moving from childhood into adulthood.
- Understand how having a disability may affect the process of moving from childhood into adulthood.
- Know the options for supporting a young person who has a disability to make the transition into adulthood.
- Understand how to support a young person with a disability through a successful transition.
- Understand the importance of supporting a young person and their family to reflect on the transition.
Promote effective communication with individuals with sensory lossReal unit · NOCN
What you'll be able to do
- Understand the importance of effective two way communication
- Understand different methods that can support communication with individuals with sensory loss
- Support the individual with communication
- Evaluate the effectiveness of methods of communication used to support an individual with sensory loss
Provide services to those affected by someone else’s substance use.Real unit · NOCN
What you'll be able to do
- Know about the available support services.
- Understand issues that affect children and young people within families affected by drug and alcohol use.
- Identify options for individuals affected by someone else’s substance use.
- Enable individuals affected by someone else’s substance use to review the effectiveness of selected options.
Provide support for journeysReal unit · NOCN
What you'll be able to do
- Understand factors to consider when planning support for journeys
- Support individuals to plan journeys
- Support individuals when making journeys
- Review the support provided for individuals when making journeys
Support families who are affected by Acquired Brain InjuryReal unit · NOCN
What you'll be able to do
- Understand the impact on families who care for an individual who is in a minimally responsive or vegetative state
- Understand the long term effects of acquired brain injury on family
- Understand legislation that is relevant to carers of an individual effected by acquired brain injury
- Assess the support required by families who hold the primary caring role
- Work in partnership with other professionals and agencies
Support individuals in the use of assistive technologyReal unit · NOCN
What you'll be able to do
- Understand the range, purpose and effectiveness of assistive technology available to support individuals
- Support the selection of assistive technology with individuals
- Support the use of assistive technology aids with an individual
- Evaluate the effectiveness of the use of assistive technology to meet identified outcomes
Support individuals through detoxification programmesReal unit · NOCN
What you'll be able to do
- Understand how assessments should be undertaken
- Introduce individuals to detoxification programmes
- Develop and review detoxification treatment and care plans
- Manage closure of individuals’ detoxification programmes
Support individuals who are substance users.Real unit · NOCN
What you'll be able to do
- Understand about different substances, their effects and how they might be used.
- Enable individuals to adopt safe practices associated with substance use.
- Support individuals when they have used substances.
- Support individuals in reducing substance use.
Support individuals with a learning disability to access healthcareReal unit · NOCN
What you'll be able to do
- Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
- Understand the function of different healthcare services that an individual with learning disabilities may need to access
- Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access
- Understand how plans for healthcare and regular health checks underpin long-term health and well-being for individuals with learning disabilities
- Complete and review plans for healthcare
- Understand the issues t
Support individuals with autistic spectrum conditionsReal unit · NOCN
What you'll be able to do
- Understand legislative frameworks that relate to individuals with autistic spectrum conditions.
- Understand the main characteristics of autistic spectrum conditions.
- Support individuals with autistic spectrum conditions.
- Support individuals with autistic spectrum condition with verbal and non-verbal communication.
- Support individuals with transitions and change.
Support individuals with multiple conditions and/or disabilitiesReal unit · NOCN
What you'll be able to do
- Understand the impact of multiple conditions and/or disabilities on individuals
- Understand own role in supporting individuals with multiple conditions and/or disabilities
- Understand the support available for individuals with multiple conditions and/or disabilities
- Assist individuals with multiple conditions and/or disabilities
- Evaluate the support provided to an individual to engage in activities
Support individuals with self-directed supportReal unit · NOCN
What you'll be able to do
- Understand self-directed support
- Understand how to support individuals to direct their own support and develop their support plan
- Understand the different ways that individuals can use their personal budget
- Support individuals to direct their support
- Support individuals to use their personal budget in different ways
- Support individuals with an outcome-focused review
Support person-centred thinking and planningReal unit · NOCN
What you'll be able to do
- Understand the principles and practice of person-centred thinking, planning and reviews.
- Understand the context within which person-centred thinking and planning takes place.
- Understand own role in person-centred planning.
- Apply person-centred planning in relation to own life.
- Implement person-centred thinking, planning and reviews.
Support the assessment of individuals with sensory lossReal unit · NOCN
What you'll be able to do
- Understand the range and purpose of assessment available to individuals with sensory loss
- Understand own role and role of others in relation to the assessment of individuals with sensory loss
- Support the assessment of individuals with sensory loss
- Recognise the impact of assessment on the service delivery and an individual’s well being and quality of life
Support the development of community partnershipsReal unit · NOCN
What you'll be able to do
- Understand the role of community partnerships
- Identify where community partnerships could inform and support practice
- Bring people together to set up community partnerships
- Support the setting up of community partnerships
- Contribute to the running of community partnerships
- Contribute to the review of community partnerships
Supporting infection prevention and control in social careReal unit · NOCN
What you'll be able to do
- Understand how infection prevention and control policies and guidelines can be applied within different settings.
- Support infection prevention and control practices in the work setting.
- Minimise the risk and spread of infection when using equipment.
- Understand how to respond to outbreaks of infection in the work setting.
- Follow correct recording and reporting procedures regarding infection prevention and control.
Understand Models of DisabilityReal unit · NOCN
What you'll be able to do
- Understand the difference between models of disability
- Understand how the adoption of models of disability can shape an individual’s identity and experience
- Understand how the adoption of models of disability can shape service delivery
Understand Physical DisabilityReal unit · NOCN
What you'll be able to do
- Understand the importance of differentiating between the individual and the disability
- Understand the concept of physical disability
- Understand the impact of living with a physical disability within society
- Understand the importance of promoting inclusion and independence
Understand Sensory LossReal unit · NOCN
What you'll be able to do
- Understand the factors that impact on an individual with sensory loss
- Understand the importance of effective communication for individuals with sensory loss
- Understand the main causes and conditions of sensory loss
- Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken
Understand how to provide support when working in end of life careReal unit · NOCN
What you'll be able to do
- Understand current approaches to end of life care
- Understand an individual's response to their anticipated death
- Understand factors regarding communication for those involved in end of life care
- Understand how to support those involved in end of life care situations
- Understand how symptoms might be identified in end of life care
- Understand advance care planning
Understand how to support individuals with autistic spectrum conditionsReal unit · NOCN
What you'll be able to do
- Understand the main characteristics of autistic spectrum conditions
- Understand how autistic spectrum conditions can impact on the lives of individuals and those around them
- Understand different theories and concepts about autism
- Understand the legal and policy framework that underpins good practice in the support of individuals with autistic spectrum conditions
- Understand how to achieve effective communication with individuals with an autistic spectrum condition
- Understand how to support individuals with an autistic spectrum condition
Understand the administration of medication to individuals with dementia using a person centred approachReal unit · NOCN
What you'll be able to do
- Understand the common medications available to, and appropriate for, individuals with dementia
- Understand how to provide person centred care to individuals with dementia through the appropriate and effective use of medication
Understand the impact of Acquired Brain Injury on individualsReal unit · NOCN
What you'll be able to do
- Understand Acquired Brain Injury
- Understand the impact on individuals of Acquired Brain Injury
- Understand the specialist communication needs of an individual with Acquired Brain Injury
- Understand the impact that personality changes can have on an individual and those providing support
- Understand the impact of challenging behaviour
Understand the role of communication and interactions with individuals who have dementiaReal unit · NOCN
What you'll be able to do
- Understand that individuals with dementia may communicate in different ways.
- Understand the importance of positive interactions with individuals with dementia.
- Understand the factors which can affect interactions and communication of individuals with dementia.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Access resources to support person centred outcomes
- Assess the need for, and plan awareness raising of health and wellbeing issues
- Carry out assessment to identify and prioritise needs associated with substance misuse
- Contribute to raising awareness about the electoral process
- Contribute to the formulation of policy specifically focused on improving health and wellbeing
- Develop Inter-agency, Cross-sector Working
- Develop and sustain effective working with staff from other agencies
- Develop effective working relationships
Where this can lead
Community Relations Associate
Your journey starts here. We're looking for someone who's eager to learn, make an impact, and grow with us. The path isn't always straight, but it's incredibly rewarding. If you're ready to roll up your sleeves and help us build stronger communities, we'd love to hear from you.
See the whole journey →Showing 6 roles, drawn from 16 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for NOCN Level 3 Diploma in Adult Care (England)
42 units in this credential, in the order it lists them, awarded by NOCN.
- Assess the needs of carers and families
- Carry out initial assessments to identify and prioritise the needs of substance misusers.
- Contribute to effective team working in health and social care or children and young people’s settings
- Contribute to raising awareness of health issues
- Develop and implement an operational plan
- Develop and maintain professional networks
and 36 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.