Laser Learning Awards · RQF Level 2

LASER Level 2 Certificate in Skills for Working in Creative and Cultural Industries

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits26
  • Guided learning147 hours
  • Units in this qualification46

Awarded by Laser Learning Awards · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

These are the units Laser Learning Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Achieving Personal Learning TargetsReal unit · Laser Learning Awards

What you'll be able to do

  • Understand different methods of learning, and relate to own preferences.
  • Use own strengths, abilities and skills to set realistic personal learning targets.
  • Plan how to achieve personal learning targets.
  • Review personal learning targets.
Art And Heritage As A BusinessReal unit · Laser Learning Awards

What you'll be able to do

  • Understand businesses in the art and heritage industry.
  • Know about the role of commerce in the art and heritage industry.
  • Understand the contribution of art and heritage businesses to the economy and society.
  • Understand the factors that help to make a successful art and heritage business.
  • Conduct research about art and heritage businesses.
Conservation TechniquesReal unit · Laser Learning Awards

What you'll be able to do

  • Assess objects for conservation.
  • Assess objects for conservation.
  • Conserve heritage objects.
Data Protection In The Creative And Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the importance of data protection and confidentiality in the creative and cultural industries.
  • Safeguard personal data.
  • Understand methods of transmitting and receiving data.
  • Understand how to safely store and manage data.
Diversity And Accessibility In Creative and Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the importance of diversity and accessibility in creative and cultural industries.
  • Understand the responsibilities of creative and cultural industries employers in respect of diversity and accessibility.
  • Access information, advice and support about diversity and accessibility.
Environmental Factors Impacting On ConservationReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the need for appropriate environmental controls to preserve cultural heritage collections.
  • Assess and monitor environments for cultural heritage collections.
  • Risk assess the environmental conditions of cultural heritage objects and collections.
Event LightingReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the requirements for event lighting.
  • Understand how to operate event lighting appropriately and safely.
  • Monitor and resolve common faults with lighting equipment.
  • Work with others to ensure that event lighting activities are carried out safely according to requirements.
  • Evaluate event lighting activities.
Event SoundReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the requirements for event sound.
  • Understand how to operate event sound equipment appropriately and safely.
  • Design audio requirements for an event.
  • Monitor and resolve common faults with event sound.
  • Work with others to ensure that event sound activities are carried out safely according to requirements.
  • Evaluate event sound activities.
Exhibition And Display Design for Creative IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand how to design exhibitions and displays for creative industries.
  • Design an exhibition or display for creative industries.
  • Agree requirements for an exhibition or display design for creative industries.
  • Construct and monitor an exhibition or display design for creative industries.
  • Evaluate an exhibition or display design for creative industries.
Fire Safety and Emergency Procedures In The Creative And Cultural EnvironmentReal unit · Laser Learning Awards

What you'll be able to do

  • Understand fire safety in the creative and cultural environment.
  • Understand what to do in the event of a fire in a creative and cultural environment.
  • Carry out fire safety procedures in a creative and cultural environment.
  • Understand emergency procedures and precautions in the creative and cultural industry.
Front of House OperationsReal unit · Laser Learning Awards

What you'll be able to do

  • Understand front of house procedures and roles.
  • Understand the importance of customer care guidelines/service standards to front of house operations.
  • Understand procedures for meeting and welcoming visitors.
  • Meet and welcome visitors.
  • Work as part of a front of house team.
  • Evaluate contribution to front of house team.
Funding AdministrationReal unit · Laser Learning Awards

What you'll be able to do

  • Understand how to administer a fundraising project.
  • Administer a fundraising project.
Funding In The Creative and Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand funding sources for the creative and cultural industries.
  • Understand requirements and eligibility for funding for the creative and cultural industries.
  • Plan a fundraising application for the creative and cultural industries.
  • Plan a fundraising application for the creative and cultural industries.
Marketing Within The Creative And Cultural IndustriesReal unit · Laser Learning Awards
You'll understand marketing within the creative and cultural industries, including market research, pricing determinants, marketing strategies, and advertising. The unit also explores the use of social media for marketing in these sectors.

What you'll be able to do

  • Understand the role of marketing within the creative and cultural industries
  • Understand market research and its importance to the creative and cultural industries
  • Understand pricing determinants within the creative and cultural industries
  • Understand marketing strategies within the creative and cultural industries
  • Understand advertising within the creative and cultural industries
  • Understand the use of social media to market the creative and cultural industries
  • Use social media to market the creative and cultural industries
  • Review the use of social media to market the creative and cultural industries
Modelling And Prop DesignReal unit · Laser Learning Awards

What you'll be able to do

  • Understand a design brief in relation to modelling and prop design.
  • Understand how to design and create a model/prop to meet a design brief.
  • Design a model/prop to meet a given design brief.
  • Create a model/prop to meet a given design brief.
  • Evaluate the design and creation of a model/prop according to a given design brief.
Moving And Handling Techniques In The Creative And Cultural Industries EnvironmentReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the importance of safe moving and handling in the creative and cultural industries environment.
  • Understand how moving and handling risk assessments contribute to improving health and safety in the creative and cultural industries environment.
  • Understand moving and handling in the creative and cultural industries environment.
  • Be able move and handle items in a creative and cultural industries environment.
New And Emerging Technologies In The Creative And Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand new and emerging technologies.
  • Understand how digital technologies are used in the creative and cultural industries.
  • Develop an innovative use for new and emerging technology in a creative and cultural industry.
People Skills In Arts And Heritage ProvisionReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the importance of people skills in arts and heritage provision.
  • Understand how to work with colleagues, customers and clients in arts and heritage provision.
  • Work with colleagues, customers and clients in arts and heritage provision.
  • Deal with problems in arts and heritage provision.
  • Evaluate people skills in arts and heritage provision.
Planning Arts Based Activities for Young PeopleReal unit · Laser Learning Awards

What you'll be able to do

  • Understand how to plan arts based activities for young people.
  • Research arts based activities for young people.
  • Plan an arts based activity for young people.
  • Evaluate a planned arts based activity for young people.
Practical Presentation Skills For Working In the Creative IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the range of uses for practical presentation skills when working in the creative industries.
  • Research information for practical presentations in the creative industries.
  • Understand how to plan and prepare practical presentations in a creative industry.
  • Understand how to deliver a practical presentation in a creative industry.
  • Plan a practical presentation in a creative industry.
  • Deliver a practical presentation in a creative industry.
  • Evaluate the planning and delivery of a practical presentation in a creative industry.
Preparing An Arts Marketing BriefReal unit · Laser Learning Awards
It teaches you to understand the requirements of arts marketing and develop skills to prepare and evaluate an arts marketing brief. It covers the components of a brief, the importance of clear objectives, and identification of target audiences.

What you'll be able to do

  • Understand the requirements for arts marketing
  • Prepare an arts marketing brief
  • Prepare an arts marketing brief
  • Evaluate an arts marketing brief
Preparing For A Career In AdministrationReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in administration.
  • Prepare for a career in administration.
Preparing For A Career In Archiving and Information ManagementReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in archiving and information management.
  • Prepare for a career in archiving and information management.
Preparing For A Career In Community ArtsReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in community arts.
  • Prepare for a career in community arts.
Preparing For A Career In Creative and Cultural ProfessionsReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in creative and cultural professions.
  • Prepare for a career in creative and cultural professions.
Preparing For A Career In Curation and Collections ManagementReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in curation and collections management.
  • Prepare for a career in curation and collections management.
Preparing For A Career In Digital MediaReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in digital media.
  • Prepare for a career in digital media.
Preparing For A Career In Events OrganisationReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in events organisation.
  • Prepare for a career in events organisation.
Preparing For A Career In Technical TheatreReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in technical theatre.
  • Prepare for a career in technical theatre.
Preparing For A Career In Venue OperationsReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the career structure and job opportunities in venue operations.
  • Prepare for a career in venue operations.
Principles of Public Relations (PR)Real unit · Laser Learning Awards

What you'll be able to do

  • Know about the principles of PR.
  • Understand the current PR industry.
  • Understand PR within an organisation.
  • Review PR activity.
  • Prepare a press release to generate positive PR for an organisation.
Production Skills In The Creative IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Investigate different job roles in production work.
  • Demonstrate technical skills relevant to an area of expertise in production work.
  • Provide support to a production role.
  • Evaluate the effectiveness of own contribution to a production role.
Record Keeping Techniques Within The Creative And Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand record keeping techniques within the creative and cultural industries.
  • Use record keeping techniques within the creative and cultural industries.
  • Understand how health and safety relates to record keeping in the creative and cultural industries.
Records and Information Management in the Creative and Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Know about the role and functions of records and information management in the creative and cultural industries.
  • Understand how to manage records and information in the creative and cultural industries.
  • Understand processes and procedures for storing, retrieving, transferring and accessing records and information in the creative and cultural industries.
  • Know about the role and function of archives and collections in the creative and cultural industries.
Research Within The Creative And Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand research in the creative and cultural industries.
  • Plan a research project in the creative and cultural industries.
  • Undertake a research project in the creative and cultural industries.
  • Present a research project in the creative and cultural industries.
  • Evaluate a research project in the creative and cultural industries.
Set Design and ConstructionReal unit · Laser Learning Awards

What you'll be able to do

  • Understand set construction requirements.
  • Understand how set design and construction is used in historical interpretation and the heritage sector.
  • Understand set construction materials and techniques.
  • Work safely in a construction workshop.
  • Construct sets according to a design brief.
  • Evaluate the effectiveness of set construction.
Sound RecordingReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the equipment needed for sound recording.
  • Plan a live recording session.
  • Record live sound.
  • Use post-production techniques.
  • Evaluate own live sound recording work.
The Role Of Maintenance And Conservation In The Heritage SectorReal unit · Laser Learning Awards

What you'll be able to do

  • The Role Of Maintenance And Conservation In The Heritage Sector.
  • Understand the importance of maintenance and conservation in the heritage sector.
The Role Of Volunteers In The Creative and Cultural IndustriesReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the roles and responsibilities of a creative and cultural industries volunteer.
  • Understand the importance of volunteers and volunteering within creative and cultural industries.
  • Understand good practice procedures for employers supporting volunteers in the creative and cultural industries.
  • Develop a person specification for a creative and cultural industries volunteer.
Theatrical Make-upReal unit · Laser Learning Awards

What you'll be able to do

  • Research different theatrical make-up products and techniques.
  • Plan theatrical make-up.
  • Demonstrate technical skills in the application of theatrical make-up.
  • Evaluate the effectiveness of theatrical make-up application.
Understanding The UK Creative and Cultural Industries SectorReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the different industries within the UK creative and cultural sector.
  • Understand the influence of a range of factors on the UK creative and cultural industries sector.
  • Understand the importance of equality and diversity to the UK creative and cultural industries sector.
  • Understand the importance of enterprise and entrepreneurship in the UK creative and cultural industries sector.
  • Know how technologies are used in the UK creative and cultural industries sector.
Using Arts Interventions To Challenge Youth Crime And Anti-Social BehaviourReal unit · Laser Learning Awards

What you'll be able to do

  • Understand issues that contribute to the anti-social and/or criminal activity of young people.
  • Understand how to support young people who are involved in anti-social and/or criminal activities.
  • Understand how to promote the value of the arts as a method for challenging youth crime and anti-social behaviour.
  • Plan an intervention in the arts to challenge youth crime and anti-social behaviour.
  • Implement an intervention in the arts.
  • Monitor and evaluate an intervention in the arts.
Volunteering in the ArtsReal unit · Laser Learning Awards

What you'll be able to do

  • Research volunteering roles in the arts.
  • Apply for a volunteering role in the arts.
  • Take part in a mock interview for a volunteering role in the arts.
  • Evaluate performance in a mock interview for a volunteering role in the arts.
Work Experience In The Creative and Cultural Industries SectorReal unit · Laser Learning Awards

What you'll be able to do

  • Understand employment legislation.
  • Understand employability skills and attributes required in the creative and cultural industries sector.
  • Apply for a work placement in the creative and cultural industries sector.
  • Prepare for work experience in the creative and cultural industries sector.
  • Undertake work experience in the creative and cultural industries sector.
  • Work safely in the creative and cultural industries sector.
  • Review the contribution of work experience in the creative and cultural industries sector to own development.
  • Evaluat
Work with VolunteersReal unit · Laser Learning Awards

What you'll be able to do

  • Identify volunteer opportunities in the workplace.
  • Agree and describe volunteer opportunities in the workplace.
  • Support volunteers in the workplace.
Working With Communities To Promote Heritage Facilities And The ArtsReal unit · Laser Learning Awards

What you'll be able to do

  • Understand the needs of different communities.
  • Understand partnership working with communities.
  • Understand how to promote heritage facilities and the arts in the local community.
  • Promote a heritage facility.
  • Evaluate the effectiveness of own contribution to promoting a heritage facility.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Achieving Personal Learning TargetsArt And Heritage As A BusinessConservation TechniquesData Protection In The Creative And Cultural IndustriesDiversity And Accessibility In Creative and Cultural IndustriesEnvironmental Factors Impacting On ConservationEvent LightingEvent Sound

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
LASER Level 2 Certificate in Skills for Working in Creative and Cultural Industries
  • Assess and estimate work required to limit damage to structures post fire
  • Create Practical Fire Effects
  • Create explosive and pyrotechnic effects
  • Document and record craftwork and working practice
  • Identify and recommend sources of funding for selected research and development topics
  • Identify funding and sponsorship opportunities for arts projects and live events
  • Include diversity in your service provision
  • Organise, store and retrieve assets, data and information in the creative industries
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Global Front of House Coordinator

Your journey here starts with making our office a fantastic place to be, but where it goes from there is really up to you. We're committed to giving you the tools and opportunities to grow, whether that's becoming a leader, a specialist, or even moving into a different area of the business. The sky's the limit, honestly.

See the whole journey →

Showing 6 roles, drawn from 25 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Assess and estimate work required to limit damage to structures post fireCreate Practical Fire EffectsCreate explosive and pyrotechnic effectsCreate practical fire effectsDocument and record craftwork and working practiceIdentify and recommend sources of funding for selected research and development topicsIdentify funding and sponsorship opportunities for arts projects and live eventsInclude diversity in your service provisionOrganise, store and retrieve assets, data and information in the creative industriesPlan and carry out public relations for your freelance work in creative and cultural industriesResearch Information Required for Work in the Creative IndustriesUse and maintain documentation and information management systems for records and data

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Achieving Personal Learning TargetsLevel 2

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for LASER Level 2 Certificate in Skills for Working in Creative and Cultural Industries

46 units in this credential, in the order it lists them, awarded by Laser Learning Awards.

  1. Achieving Personal Learning Targets
  2. Art And Heritage As A Business
  3. Conservation Techniques
  4. Data Protection In The Creative And Cultural Industries
  5. Diversity And Accessibility In Creative and Cultural Industries
  6. Environmental Factors Impacting On Conservation

and 40 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.