Highfield Qualifications · RQF Level 2
Highfield Level 2 Certificate for Supply Chain Operators (RQF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits16
- Guided learning103 hours
- Units in this qualification12
Awarded by Highfield Qualifications · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Communication and customer service in the supply chain industryReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to communicate effectively with colleagues and customers
- Communicate effectively with customers and colleagues in line with organisational standards
- Understand the importance of delivering excellent customer service
- Deliver excellent customer service
Health and safety in a supply chain environmentReal unit · Highfield Qualifications
What you'll be able to do
- Understand health and safety legislation and how the role can affect health
- Understand safe moving and handling procedures within the work place
- Maintain the health, safety and security of all people when undertaking manual handling duties
Removals Operative - PlanningReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to plan a job
- Plan and re-plan jobs
Removals Operative – HandlingReal unit · Highfield Qualifications
What you'll be able to do
- Understand moving, handling and packing processes
- Pack items safely
- Move items safely
Removals Operative – IT SystemsReal unit · Highfield Qualifications
What you'll be able to do
- Understand organisational IT systems and how to use them
- Use organisational IT systems in own role
Removals Operative – Safe use of equipment and machineryReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to use equipment and machinery safely
- Use equipment and machinery safely
Supply chain industry awarenessReal unit · Highfield Qualifications
What you'll be able to do
- Understand relevant and current legislation for the sector, organisation and own role
- Understand the structure of the industry
- Maintain and promote the vision, objectives, brand and reputation of the organisation
Traffic Office – MaintenanceReal unit · Highfield Qualifications
What you'll be able to do
- Understand processes for arranging vehicle maintenance
- Follow instructions for maintaining equipment and machinery
Traffic Office – PlanningReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to plan routes and jobs
- Prepare the delivery of products safely and efficiently
- Understand how to use the Transport Management System (TMS) and other relevant IT systems
- Use Transport Management Systems (TMS)
Traffic Office – Returned GoodsReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to process goods when they are returned to base
- Process goods when they are returned to base
Traffic Office – Safe use of equipment and machineryReal unit · Highfield Qualifications
What you'll be able to do
- Understand safe use of equipment and machinery in order to provide briefs to colleagues
- Plan and provide briefs to other operators on safe use of equipment and machinery
Work effectively as an individual and with othersReal unit · Highfield Qualifications
What you'll be able to do
- Understand the impact of team performance on achieving departmental or organisational objectives
- Understand the impact of own role and performance on organisational success
- Work individually or as part of a team to contribute to the achievement of organisational and team objectives
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Communicate with clients and colleagues regarding logistics services
- Identify, promote and monitor supplier compliance relevant legislation
- Manage data for transport planning
- Support the identification of distribution channels
Where this can lead
Transport Planner
Your journey here starts with mastering the daily plan, but the road ahead is long and full of opportunities. We're keen to help you navigate it.
See the whole journey →Showing 5 roles, drawn from 8 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Highfield Level 2 Certificate for Supply Chain Operators (RQF)
12 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Communication and customer service in the supply chain industry
- Health and safety in a supply chain environment
- Removals Operative - Planning
- Removals Operative – Handling
- Removals Operative – IT Systems
- Removals Operative – Safe use of equipment and machinery
and 6 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.