Innovate Awarding · RQF Level 5
IAO Level 5 Diploma in Strategic Management and Leadership
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits66
- Guided learning150 hours
- Units in this qualification12
Awarded by Innovate Awarding · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Contribute to strategic planningReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles of strategic planning
- Understand the different frameworks and models used in a strategic audit
- Understand the strategies that organisations use to achieve competitive advantage
- Make contributions to a strategic plan
- Understand the environmental factors that affect business management and planning
Develop and implement an operational planReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles of operational planning
- Develop an operational plan
- Implement an operational plan
- Evaluate the effectiveness of an operational plan
Develop customer service procedures for an organisationReal unit · Innovate Awarding
What you'll be able to do
- Set organisational aims and objectives that have an impact on customer service delivery
- Develop an organisation’s procedures for customer service
- Understand the development of customer service delivery in an organisation
Discipline and grievance managementReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles supporting the management of discipline and grievance cases
- Manage a disciplinary case
- Manage a grievance
Initiate and implement operational changeReal unit · Innovate Awarding
What you'll be able to do
- Understand the implementation of operational change
- Plan for operational change
- Manage operational change
- Evaluate the effectiveness of operational change
Manage health and safety across an organisationReal unit · Innovate Awarding
What you'll be able to do
- Understand an organisation’s responsibilities and liabilities in relation to health and safety
- Promote health and safety across an organisation
- Ensure that health and safety requirements are met across an organisation
- Monitor, review and report on health and safety policy and practices
Manage strategic marketing activitiesReal unit · Innovate Awarding
What you'll be able to do
- Understand the strategic management of marketing activities
- Evaluate a market
- Develop a marketing communications strategy and plan
- Manage strategic marketing activities
Manage, review and improve sales support and customer service programmesReal unit · Innovate Awarding
What you'll be able to do
- Understand the requirement to provide sales support and customer service programmes, including legal and ethical considerations
- Develop sales support and/or customer service programmes that meet the needs of the organisation and its customers
- Implement sales support and customer service programmes effectively, ensuring staff are trained and resources are available
- Manage, review and improve the quality of sales support and customer service programmes, using feedback and data to identify areas for improvement
Management of human resourcesReal unit · Innovate Awarding
What you'll be able to do
- Understand training and career development processes
- Understand the principles of developing a reward strategy
- Understand the principles and practices of ethical behaviour in the work environment
- Understand the management of redundancy
- Understand coaching and mentoring programmes
Operations managementReal unit · Innovate Awarding
What you'll be able to do
- Understand the role of operations management within organisations
- Understand the role of operations management and the importance of meeting operational performance targets
- Understand how and why organisations use performance evaluation
- Understand the impact of a range of quality improvement techniques on competitive advantage
- Monitor business operations processes
- Review and improve business operations process
Principles of business financeReal unit · Innovate Awarding
What you'll be able to do
- Understand business finance within a management context
- Understand the commercial implications of managerial decisions
Stakeholder engagement and managementReal unit · Innovate Awarding
What you'll be able to do
- Understand the expectations of organisational stakeholder groups
- Understand the process of stakeholder engagement and its value to an organisation
- Understand how to develop and improve stakeholder relationship management
- Develop productive working relationships with stakeholders
- Evaluate relationships with stakeholders
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Contribute to the strategic policies of care services
- Develop, implement, and review operational plans for sport and active leisure
- Engage stakeholders
- Engage with stakeholders to support the enterprise and entrepreneurship education
Where this can lead
Health and Safety Manager
This role isn't just a job; it's a launchpad for a significant, impactful career. If you're ready to lead, innovate, and genuinely make a difference to people's lives and our business's resilience, then we'd love to chat.
See the whole journey →Showing 6 roles, drawn from 17 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for IAO Level 5 Diploma in Strategic Management and Leadership
12 units in this credential, in the order it lists them, awarded by Innovate Awarding.
- Contribute to strategic planning
- Develop and implement an operational plan
- Develop customer service procedures for an organisation
- Discipline and grievance management
- Initiate and implement operational change
- Manage health and safety across an organisation
and 6 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.