SFEDI Enterprises Ltd. T/A SFEDI Awards · RQF Level 2
SFEDI Awards Level 2 Certificate In Introduction to Supply Chain and Operations
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits30
- Guided learning30 hours
- Units in this qualification17
Awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Choose Supplies and Suppliers for BusinessesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to prepare a schedule of the supplies needed for a business
- Purchase supplies for a business
- Set up stock control of a businesses supplies
Health and Safety in a Warehouse EnvironmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of legislation within a warehousing and storage environment
- Understand the legal requirements for the storage and distribution of specific goods and materials
- Understand how risk in the workplace affects roles and responsibilities
- Understand how to respond to incidents in the workplace
- Understand the role of Personal Protective Equipment within a warehousing and storage environment
IT in ManufacturingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of IT in manufacturing
- Understand the role of IT in manufacturing
- Understand the policies and procedures that affect IT in manufacturing
Introduction to BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose and functions of a range of business organisations
- Understand the importance of communication skills in a business environment
- Understand the scale and scope of quality management systems
- Understand customer expectations and satisfaction
- Understand how to utilise and manage resources safely
- Understand the importance of cost accounting in business
Introduction to Customer ServiceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of customer service
- Understand how to meet the needs of a diverse range of customer types
- Understand an organisation's policies and procedures for developing and maintaining effective relationships with customers
- Understand the importance of evaluating levels of customer service
Introduction to International Trade and FreightReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand trade and freight
- Understand how to identify the goods to be traded
- Understand how to identify, select and recommend suitable modes of transporting goods
- Understand the legislation and regulations relevant to the transportation of goods
- Understand how to identify problems that can occur in international trade
Introduction to LogisticsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of logistics
- Understand the logistics activities used by organisations
- Understand the effective contribution to a business in the logistics sector
Introduction to Manufacturing Planning and ControlReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the manufacturing process
- Understand the process of engaging external organisations to participate in the manufacturing process
- Understand the importance of production planning
- Understand manufacturing improvement techniques
Introduction to Ports and ShippingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of ports and shipping
- Understand the role of ports and shipping
- Understand the policies and procedures that affect ports and shipping
- Understand how to monitor ports and shipping
Introduction to ProcurementReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the features of the procurement and purchasing function including the stages of the purchasing process
- Understand the importance of a contract in purchasing
- Understand the concept of supply market information
- Understand the requirements and processes of monitoring supplier performance
Introduction to Supply ChainReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the characteristics and links within a Supply Chain
- Understand the roles of other organisations in the supply chain
- Understand the communication and information sources within a supply chain
Introduction to Warehousing and InventoryReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose and characteristics of inventory
- Understand how goods are received in a warehouse
- Understand key warehousing activities and the importance of Manual Handling Equipment
- Understand the health and safety arrangements in a warehouse environment
Introduction to the Movement of GoodsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how characteristics of goods impact on their handling process
- Understand the concept of route planning and scheduling for the movement of goods
- Understand the characteristics of different modes of transportation
- Understand the role of collection, storage and distribution
- Understand the main regulatory and enforcement bodies for movement of goods in own country
Supplier RelationshipsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of supplier relationships
- Understand the role of supplier relationships
- Understand the policies and procedures that affect supplier relationships
- Understand how to monitor supplier relationships
Supply Chain Function Role After Purchase OrderReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to ensure the supply of quality goods
- Understand the basic principles of expediting
- Understand the value of feedback information to improve future performance
- Understand factors to be considered regarding the disposal of goods when no longer required
Team Development and PerformanceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand employee induction programmes and continuous training plans
- Understand how to communicate and set team objectives that also address organisational needs
- Understand ways to support team members and how to promote opportunities and handle difficulties
- Understand how to monitor and evaluate team performance against agreed objectives
Team LeaderReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the roles and responsibilities of a team leader
- Understand the authority and accountability levels of a team leader
- Understand how a team leader builds a shared sense of purpose with a team
- Understand the importance of effective communication with a team
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Supplier Relationship Specialist
Your career path isn't set in stone. We're here to help you grow, whether that's becoming a leader of people, a deep subject matter expert, or even moving into a different part of the business. The key is continuous learning and a proactive approach to your development.
See the whole journey →Showing 6 roles, drawn from 69 job records mapped to this qualification.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for SFEDI Awards Level 2 Certificate In Introduction to Supply Chain and Operations
17 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.
- Choose Supplies and Suppliers for Businesses
- Health and Safety in a Warehouse Environment
- IT in Manufacturing
- Introduction to Business
- Introduction to Customer Service
- Introduction to International Trade and Freight
and 11 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.