The Learning Machine · RQF Level 3
TLM Level 3 Certificate in User Skills in Cloud Systems and Services (ITQ)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits24
- Guided learning150 hours
- Units in this qualification58
Awarded by The Learning Machine · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
This certificate allows learners to develop user skills in cloud systems and services. Individuals will learn to use specialist and bespoke software, collaborative technologies, and spreadsheet software, as well as how to set up an IT system.
These are the units The Learning Machine registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Additive ManufactureReal unit · The Learning Machine
You'll interpret design briefs to create 3D objects, considering functional requirements and manufacturability. The unit includes preparing 3D design files for additive manufacture, selecting materials, configuring printer settings, and monitoring the printing process.
What you'll be able to do
- Use a brief to design 3D objects
- Enable 3D manufacture from a 3D design
Audio SoftwareReal unit · The Learning Machine
This unit develops practical skills in capturing, editing, and presenting audio sequences using audio hardware and software. You'll configure equipment, apply editing techniques, and produce audio content suitable for professional presentation.
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools and techniques to edit audio sequences to a professional standard
- Play and present audio sequences in a suitable format
Audio SoftwareReal unit · The Learning Machine
This unit develops learners' ability to capture, edit, and present audio sequences to a professional standard. You'll use audio hardware and software tools and techniques to produce high-quality audio tailored to specific audiences.
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools and techniques to edit audio sequences to a professional standard
- Play and present audio sequences in a suitable format for the intended audience
Bespoke SoftwareReal unit · The Learning Machine
This unit develops learners' ability to use bespoke software for information management, including data input, combination, and structuring. You'll exploit software functions effectively while adhering to specific data formats and conventions.
What you'll be able to do
- Input and combine information using bespoke software, adhering to software-specific conventions and data formats
- Create and modify appropriate structures within the bespoke software to organise and retrieve information efficiently, ensuring data integrity and accessibility
- Exploit the functions of the bespoke software effectively to process and present information, utilising available tools and features to achieve desired outcomes
CIW - Advanced HTML5 and CSS3 SpecialistReal unit · The Learning Machine
It teaches you to understand and implement HTML5 and CSS3 for web development. You'll apply advanced styling techniques, validate code, and incorporate JavaScript to create interactive and responsive web pages.
What you'll be able to do
- Understand, implement and validate HTML5 essential elements, structure and tags
- Use Cascading Style Sheets (CSS) Technology to style web pages
- Apply introductory CSS Version 3 (CSS3) functions to enhance web page design
- Apply advanced CSS3 techniques for complex styling and animations
- Apply introductory JavaScript scripting and programming to add interactivity
- Apply JavaScript events, functions and methods to create dynamic web page elements
- Use HTML5 APIs to access device features and data
- Develop user interfaces using HTML5 Forms
- Complete, submit and validate user input forms to ensure data integrity
- Use HTML5 to design responsive web pages for mobile devices
CIW - Data AnalystReal unit · The Learning Machine
You'll apply fundamental data analysis techniques and understand Big Data concepts. They will work with various data sources, use analysis tools, and create reports to interpret and present data effectively.
What you'll be able to do
- Apply fundamentals of data analysis
- Explain and analyse Big Data concepts
- Work with various data sources to extract relevant information
- Utilise various tools for capturing and analysing data effectively
- Analyse data and create comprehensive reports
CIW - Internet Business AssociateReal unit · The Learning Machine
You'll gain an understanding of IT roles within organisations, web technology requirements for website development and maintenance, client-side needs, and web-based communication methods. The unit provides foundational knowledge for internet business applications.
What you'll be able to do
- Understand different IT roles within an organisation, including their responsibilities and required skills
- Understand web technology requirements for developing and maintaining websites and web applications
- Understand client-side requirements for web development, including HTML, CSS, and JavaScript
- Understand web-based communication methods, including email, instant messaging, and video conferencing
CIW - JavaScript SpecialistReal unit · The Learning Machine
This unit provides a comprehensive understanding of JavaScript principles, including core concepts, functional programming, and object-oriented programming. You'll apply these skills to develop interactive web applications and enhance website interactivity.
What you'll be able to do
- Understand JavaScript principles
- Understand functional programming in JavaScript
- Understand Object Oriented Programming in JavaScript
- Understand web site interaction with JavaScript
CIW - Mobile Application DeveloperReal unit · The Learning Machine
You'll explore mobile application design and development essentials, including Agile methodologies and user experience principles. The unit also covers practical skills in developing mobile applications for iOS and Android platforms using appropriate development techniques.
What you'll be able to do
- Describe the key concepts of Mobile Application Design
- Explain the essential elements of Mobile Application Development
- Discuss the core principles of Mobile Application Design and Development
- Describe the fundamental concepts of Agile Software Design methodologies
- Explain the benefits of using Agile Software Design in mobile application development
- Discuss the practical application of Agile Software Design principles
- Use appropriate mobile application development techniques for iOS devices
- Use appropriate mobile application development techniques for Google Android devices
- Use appropriate mobile application development techniques for Windows phone devices
- Develop mobile applications that integrate with Social Networks
CIW - Multimedia SpecialistReal unit · The Learning Machine
You'll explore the role of multimedia in web development, including graphical images, scripts, and video content. The unit develops skills to create, optimise, and publish multimedia elements to enhance user experience and support marketing objectives on web and mobile platforms.
What you'll be able to do
- Identify the use of multimedia in web development
- Describe the use of multimedia in web development
- Explain the use of multimedia in web development
- Create graphical images for the web
- Utilise graphical images for the web
- Plan scripts for the web
- Develop scripts for the web
- Plan video content for the web
- Develop video content for the web
- Plan other multimedia content for the web
- Develop other multimedia content for the web
- Plan video content for the web
- Prepare video content for the web
- Create video content for the web
- Edit video content for the web
- Develop video content for mobile devices
- Publish video content to the web
CIW - Network Technology AssociateReal unit · The Learning Machine
You'll understand network communication principles, protocols, and topologies, and develop skills to support networking resources. The unit covers hardware and software components and methods to maintain and troubleshoot network systems effectively.
What you'll be able to do
- Understand network communication principles, including protocols and topologies
- Support networking resources, including hardware and software components
CIW - Site Development AssociateReal unit · The Learning Machine
You'll learn to create web pages using HTML, enhance websites with CSS and JavaScript, and understand eCommerce requirements including security and data protection. The unit emphasises web page structure, formatting, hyperlinks, and code validation.
What you'll be able to do
- Create a web page
- Understand website enhancements
- Understand the eCommerce requirements of a website
CIW - Social Media StrategistReal unit · The Learning Machine
This unit covers the purpose, goals, and benefits of social media in business contexts. You'll learn to plan and create effective social media strategies and campaigns, select appropriate platforms, and manage social media communities to enhance brand awareness and engagement.
What you'll be able to do
- Explain the purpose and goals of social media
- Explain the appropriate use of social media in business
- Determine the appropriate use of social media in business
- Plan the appropriate use of social media in business
- Create the appropriate use of social media in business
- Create a social media strategy
- Plan a social media strategy
- Create a social media campaign
- Identify social media platforms
- Select social media platforms
- Manage social media platforms
- Identify social media communities
- Select social media communities
- Manage social media communities
- Plan social media presentations
- Develop social media presentations
- Deliver social media presentations
- Plan business blogs
- Develop business blogs
- Deliver business blogs
- Identify social media risks
- Manage social media risks
- Identify social media reputation issues
- Manage social media reputation issues
- Identify social media crisis response requirements
- Manage social media crisis response requirements
- Plan social media advertising
- Create social media advertising
- Implement social media advertising
- Identify social media metrics
- Manage social media metrics
- Analyse social media metrics
- Identify social media analytics
- Manage social media analytics
- Analyse social media analytics
- Create social media reports
- Manage social media reports
- Present social media reports
- Create social media optimisation plans
- Manage social media optimisation plans
- Present social media optimisation plans
CIW - User Interface DesignReal unit · The Learning Machine
You'll gain knowledge and skills to plan and implement user interface (UI) design projects centred on user needs. The unit covers UI design principles, user research, colour theory, typography, and web design processes to enhance user experience and business outcomes.
What you'll be able to do
- Define the key elements of User Interface (UI) design projects
- Describe the purpose and benefits of effective UI design
- Plan User Interface design projects, considering scope, resources, and timelines
- Plan User Interface design processes, incorporating best practices and methodologies
- Implement User Interface design processes, ensuring adherence to plans and standards
- Apply user-centred web design processes to create intuitive and engaging interfaces
- Apply User Interface design principles to improve the overall user experience
- Apply colour theory effectively within the User Interface to enhance aesthetics and usability
- Apply typography principles to ensure readability and visual appeal within the User Interface
- Apply layout principles to create well-structured and organised User Interfaces
- Use wireframing techniques to plan and visualise User Interface designs
- Implement a basic web page User Interface using appropriate technologies
- Create a basic web page User Interface that meets specified requirements
- Apply web site navigation concepts to ensure ease of use and accessibility
- Design an interactive web page User Interface that responds to user input
- Apply User Interface Design principles in conjunction with SEO strategies to improve website visibility and user engagement
CIW - eCommerce Services SpecialistReal unit · The Learning Machine
This unit equips learners with knowledge of electronic commerce fundamentals, Internet legal issues, and marketing strategies. You'll manage eCommerce projects, develop online promotions, and analyse business trends within eCommerce frameworks.
What you'll be able to do
- Discuss and manage the fundamentals of electronic commerce
- Discuss the Internet and various Internet legal issues
- Identify, discuss and analyse marketing goals and eCommerce business trends
- Develop and implement online product promotions
- Develop Business-to-Business eCommerce frameworks
- Develop an eCommerce site in the cloud
- Discuss and design inventory control and order processing in eCommerce
- Choose and integrate payment gateways
- Identify security issues for eCommerce transactions and sites, and implement protection measures
Cisco - CCNA SecurityReal unit · The Learning Machine
You'll study network security principles, threats, and technologies such as firewalls and intrusion detection systems. The unit enables planning, designing, and building secure commercial-grade networks, alongside researching and analysing security implementations.
What you'll be able to do
- Understand network security issues and technologies
- Plan, design and build a secure commercial grade network
- Research and analyse network security technologies and implementations
Cisco - CyberSecurity EssentialsReal unit · The Learning Machine
This unit provides an understanding of cybersecurity threats to networked systems and methods to mitigate them. You'll plan and implement defensive strategies, including firewalls and intrusion detection, and evaluate the effectiveness of cybersecurity practices.
What you'll be able to do
- Understand the threats to networked systems
- Understand possible mitigation strategies for threats to networked systems
- Plan defensive strategies to deal with cyber threats
- Execute defensive strategies to deal with cyber threats
- Research the effectiveness of cybersecurity practices
- Evaluate the effectiveness of cybersecurity practices
Cisco - IT EssentialsReal unit · The Learning Machine
This unit covers the fundamental functioning of computer systems, including hardware components, operating systems, and software types. You'll learn to manage, maintain, and update IT systems, while recognising security threats and troubleshooting techniques.
What you'll be able to do
- Understand the fundamental principles of how a computer functions, including its hardware and software components
- Understand and apply security measures to protect a computer system from threats and vulnerabilities
- Troubleshoot common computer problems and implement effective solutions
- Manage a working IT system, including user accounts, permissions, and access rights
- Maintain a working IT system by performing regular backups, updates, and security checks
- Update a working IT system with the latest software, drivers, and security patches
- Research the ongoing system requirements necessary to support an IT system effectively
- Analyse the ongoing system requirements to ensure the IT system meets the organisation's needs and performance expectations
Cisco - Networking EssentialsReal unit · The Learning Machine
This unit covers the structure and components of secure networks, including segmentation and access control. You'll plan and execute secure network systems and evaluate their performance by analysing protocols and security risks within network environments.
What you'll be able to do
- Understand the nature and structure of secure networks
- Plan and execute a secure functional network system
- Research and analyse a secure working network system
Cisco CCNA 3 - Scaling NetworksReal unit · The Learning Machine
This unit provides learners with knowledge of network scaling concepts, including IP addressing, subnetting, VLANs, and routing protocols. You'll gain skills to plan, design, and build dynamic routed and switched networks, analysing relevant technologies for effective scaling.
What you'll be able to do
- Understand the key concepts that underpin network scaling, including addressing, routing, and bandwidth management
- Understand the technologies that enable network scaling, such as VLANs, routing protocols, and load balancing
- Plan a dynamic routed and switched network, considering factors such as network topology, addressing scheme, and routing protocol selection
- Design a dynamic routed and switched network, specifying the hardware and software components required
- Build a dynamic routed and switched network, configuring the network devices and services
- Research routing technologies to determine their suitability for different network environments
- Analyse routing technologies to evaluate their performance, security, and scalability characteristics
- Research switching technologies to determine their suitability for different network environments
- Analyse switching technologies to evaluate their performance, security, and scalability characteristics
Cisco CCNA 4 - Connecting NetworksReal unit · The Learning Machine
You'll gain knowledge of wide area network (WAN) technologies and connections, including security considerations. They will plan, build, and analyse secure WAN infrastructures using various technologies and connection types.
What you'll be able to do
- Understand wide area network technologies and connections
- Plan and build secure wide area network infrastructures
- Research and analyse secure wide area network technologies
Cisco CCNA1 - Introduction to NetworksReal unit · The Learning Machine
You'll gain foundational knowledge of networking concepts, including network components, topologies, and the OSI model. The unit covers planning and executing secure networks, IP addressing, subnetting, and routing protocols to support network communication and security.
What you'll be able to do
- Understand networks
- Explain networks
- Understand security practices
- Explain security practices
- Plan a functioning network
- Execute a functioning network
- Plan a secure network
- Execute a secure network
- Research the effectiveness of networking technologies
- Analyse the effectiveness of networking technologies
Cisco CCNA2 - Routing and Switching EssentialsReal unit · The Learning Machine
This unit focuses on routing and switching technologies essential for network communication. You'll plan, design, and build routed and switched networks using various protocols and technologies, and analyse the effectiveness of their network solutions.
What you'll be able to do
- Understand the basics of routing technologies
- Understand the basics of switching technologies
- Plan a working routed network
- Design a working routed network
- Build a working routed network
- Plan a working switched network
- Design a working switched network
- Build a working switched network
- Research the effectiveness of the solution
- Analyse the effectiveness of the solution
Cloud Based Services and ApplicationsReal unit · The Learning Machine
You'll select, analyse, connect, install, configure, and test cloud-based services and applications to meet specific needs. The unit includes managing accounts, monitoring costs, and ensuring system functionality and interoperability within cloud environments.
What you'll be able to do
- Select, analyse and connect cloud-based services and their associated applications to meet identified needs
- Install and configure accounts and manage them effectively to meet needs and remain in line with costs and requirements
- Check and test the systems in terms of functionality and interoperability to ensure that they meet needs and expectations
Cloud Based Systems and SecurityReal unit · The Learning Machine
It teaches you to assess cloud-based systems and their security requirements, configure systems for efficient data management, and investigate security threats and legal issues. You'll recommend improvements to enhance cloud system security and performance.
What you'll be able to do
- Assess and understand cloud-based systems and the required security measures to make them effective and secure
- Analyse and configure systems for effective and efficient data management, and make appropriate recommendations for improvement
- Investigate and understand potential security threats and legal issues surrounding cloud-based systems
Computerised Accounting SoftwareReal unit · The Learning Machine
This unit equips learners with skills to access, enter, and edit accounting information using computerised accounting software. You'll process business transactions, generate management reports, and set up accounting systems while maintaining data security.
What you'll be able to do
- Access accounting information within a computerised accounting software system
- Enter accounting information accurately into a computerised accounting software system
- Edit accounting information effectively within a computerised accounting software system
- Process business transactions accurately using source documents within a computerised accounting software system
- Develop management information reports using a computerised accounting software system
- Interpret management information reports generated from a computerised accounting software system
- Set up a computerised accounting system, configuring it ready for use
Computerised Accounting SoftwareReal unit · The Learning Machine
You'll securely access and accurately enter accounting information into computerised accounting software. They will process business transactions, develop and interpret management reports, and set up accounting systems for operational use.
What you'll be able to do
- Access accounting information within a computerised accounting system securely
- Enter accounting information accurately into the system
- Edit accounting information to correct errors or update records
- Process business transactions from source documents using the software
- Develop management information reports using the software's reporting tools
- Interpret management information reports to identify trends and insights
- Set up a computerised accounting system, including configuring settings and user access, ready for use
Database SoftwareReal unit · The Learning Machine
This unit develops learners' skills to plan, create, and modify relational database tables to meet requirements. You'll enter and organise data, create and run queries, and produce reports using database software tools.
What you'll be able to do
- Plan relational database tables to meet requirements
- Create relational database tables to meet requirements
- Modify relational database tables to meet requirements
- Enter structured information in a database
- Edit structured information in a database
- Organise structured information in a database
- Use database software tools to create data queries
- Use database software tools to edit data queries
- Use database software tools to run data queries
- Use database software tools to produce reports
Database SoftwareReal unit · The Learning Machine
This unit equips learners with the ability to plan, create, and modify relational database tables using software tools. You'll enter, edit, and organise structured data, and use queries to retrieve information efficiently while ensuring data integrity through table relationships.
What you'll be able to do
- Plan relational database tables to meet specified requirements
- Create relational database tables according to the plan
- Modify relational database tables to meet changing requirements
- Enter structured information into a database accurately
- Edit structured information within a database to maintain accuracy and relevance
- Organise structured information within a database for efficient retrieval
- Use database software tools to create data queries
- Use database software tools to edit data queries
- Run data queries to extract specific information
- Produce reports from database information using appropriate software tools
Design SoftwareReal unit · The Learning Machine
You'll obtain, insert, and combine information within designs using design software. They will create, manipulate, and edit designs to meet specified requirements, utilising relevant sources and software tools effectively.
What you'll be able to do
- Obtain information relevant to software designs from various sources
- Insert obtained information into design documents or software
- Combine different pieces of information effectively within designs
- Use design software tools to create original designs
- Manipulate existing designs using software tools to achieve desired effects
- Edit designs using software tools to correct errors or make improvements
Desktop Publishing SoftwareReal unit · The Learning Machine
You'll select and apply suitable designs and page layouts for various publications using desktop publishing software. They will input and combine text and images, and use editing and formatting techniques to produce well-structured publications.
What you'll be able to do
- Select and use appropriate designs and page layouts for different types of publications
- Input and combine text and other information, such as images and graphics, within publications
- Use desktop publishing software techniques to edit and format publications to a professional standard
Desktop Publishing SoftwareReal unit · The Learning Machine
You'll select appropriate designs and page layouts for publications based on purpose and audience. They will input and combine information accurately and use desktop publishing software techniques to edit and format publications professionally.
What you'll be able to do
- Select appropriate designs for publications based on purpose and audience
- Use appropriate page layouts for publications to ensure clarity and visual appeal
- Input text and other information into publications accurately
- Combine text and other information effectively within publications
- Use desktop publishing software techniques to edit publications for accuracy and consistency
- Format publications using desktop publishing software techniques to achieve a professional look
Drawing and Planning SoftwareReal unit · The Learning Machine
You'll develop proficiency in using drawing and planning software to input, organise, and combine information accurately. The unit focuses on editing, manipulating, formatting, and presenting drawings or plans effectively using various software tools and techniques.
What you'll be able to do
- Input information accurately into drawing or planning software
- Organise information effectively within drawings or plans to ensure clarity and coherence
- Combine different types of information, such as text, images, and symbols, to create comprehensive drawings or plans
- Use the available tools within the software to edit drawings or plans, making necessary corrections and adjustments
- Use appropriate techniques to manipulate drawings or plans, such as scaling, rotating, and mirroring elements
- Format drawings or plans to ensure they are visually appealing and easy to understand
- Present drawings or plans in a clear and professional manner, using appropriate layouts and annotations
Drawing and Planning SoftwareReal unit · The Learning Machine
This unit covers the use of drawing and planning software to input, organise, and combine information accurately. You'll learn to edit, manipulate, format, and present drawings or plans using appropriate tools and techniques.
What you'll be able to do
- Input information accurately for use in drawings or plans
- Organise information logically within drawings or plans
- Combine different pieces of information effectively within drawings or plans
- Use drawing and planning software tools to edit drawings or plans
- Use drawing and planning software tools to manipulate drawings or plans
- Use drawing and planning software tools to format drawings or plans
- Use drawing and planning software tools to present drawings or plans effectively
IT Security for UsersReal unit · The Learning Machine
You'll learn to monitor and minimise security risks to IT systems and data. The unit covers selecting, implementing, and evaluating appropriate security monitoring procedures and developing strategies to mitigate identified risks effectively.
What you'll be able to do
- Select appropriate procedures to monitor security risks to IT systems and data
- Use appropriate procedures to monitor security risks to IT systems and data
- Develop appropriate procedures to minimise security risks to IT systems and data
Imaging SoftwareReal unit · The Learning Machine
It teaches you to obtain images from various sources and understand image file formats and copyright considerations. You'll use imaging software tools to insert, combine, create, manipulate, and edit images effectively.
What you'll be able to do
- Obtain information for images from various sources
- Insert information into images
- Combine different pieces of information within images
- Use imaging software tools to create images
- Use imaging software tools to manipulate images
- Use imaging software tools to edit images
Imaging SoftwareReal unit · The Learning Machine
This unit covers obtaining, inserting, and combining information to create and edit images using imaging software. You'll learn to manipulate images while adhering to copyright and licensing regulations.
What you'll be able to do
- Obtain information from various sources for inclusion in images.
- Insert information accurately into images.
- Combine different types of information effectively within images.
- Use imaging software tools to create original images.
- Use imaging software tools to manipulate existing images.
- Use imaging software tools to edit images to meet specific requirements.
Improving Productivity Using ITReal unit · The Learning Machine
It teaches you to plan, select, and use appropriate IT systems and software to improve productivity. You'll evaluate IT tool selection, devise solutions to enhance usage, and ensure activities are completed efficiently for themselves and others.
What you'll be able to do
- Plan the use of appropriate IT systems and software for different purposes
- Select appropriate IT systems and software for different purposes
- Use appropriate IT systems and software for different purposes
- Evaluate the selection of IT tools to ensure activities are successful
- Evaluate the use of IT tools to ensure activities are successful
- Devise solutions to improve the use of IT tools and systems for self
- Devise solutions to improve the use of IT tools and systems for others
Improving productivity using ITReal unit · The Learning Machine
You'll plan, use, and review IT systems and software to improve productivity. The unit focuses on selecting appropriate tools, completing tasks efficiently, and evaluating IT system use to optimise workflow and meet specified requirements.
What you'll be able to do
- Plan the use of appropriate IT systems and software to meet specified requirements
- Use IT systems and software effectively to complete planned tasks
- Review the selection and use of IT systems and software for specific tasks, identifying areas for improvement
Multimedia SoftwareReal unit · The Learning Machine
This unit covers planning, obtaining, inputting, combining, building, editing, and presenting multimedia products. You'll use appropriate tools and techniques to create multimedia content that meets specified purposes and target audiences.
What you'll be able to do
- Plan the content of multimedia products to meet specified needs
- Plan the organisation of multimedia products to meet specified needs
- Obtain content to build multimedia outcomes
- Input content to build multimedia outcomes
- Combine content to build multimedia outcomes
- Use tools to build multimedia content
- Use techniques to build multimedia content
- Use tools to edit multimedia content
- Use techniques to edit multimedia content
- Play multimedia outcomes
- Present multimedia outcomes
Networking FundamentalsReal unit · The Learning Machine
This unit provides learners with an understanding of network design principles, the OSI model, hardware components, and network protocols. You'll explain how these elements contribute to the design and implementation of networks.
What you'll be able to do
- Understand the principles behind the design of networks
- Understand how networks are implemented using the OSI model
- Explain the design and implementation of networks using the OSI model
- Understand the hardware components used in networks
- Understand the structure of networks and how components are interconnected
- Explain the hardware and structure of networks clearly
- Understand the primary software protocols used in networks
- Understand the open standards used in networks
- Explain the primary software protocols and open standards used in networks
Optimise IT System PerformanceReal unit · The Learning Machine
You'll learn to optimise IT system performance through routine maintenance, effective file management, and troubleshooting. The unit includes planning and monitoring hardware and software maintenance to ensure efficient operation and rapid problem resolution.
What you'll be able to do
- Keep computer hardware and software operating efficiently by implementing appropriate maintenance procedures.
- Manage files effectively to maintain and improve IT system performance, including archiving and deleting unnecessary data.
- Troubleshoot and respond to IT system problems quickly and effectively, using appropriate diagnostic tools and techniques.
- Plan and monitor the routine and non-routine maintenance of hardware and software, scheduling tasks and tracking completion.
- Review and modify hardware and software configurations to maintain optimal performance, addressing identified bottlenecks and inefficiencies.
Presentation SoftwareReal unit · The Learning Machine
It teaches you to input and combine text and other information within presentation slides accurately. You'll use presentation software tools to structure, edit, format, and prepare interactive slideshows.
What you'll be able to do
- Input text and other information into presentation slides accurately
- Combine text and other information effectively within presentation slides
- Use presentation software tools to structure presentations logically
- Edit presentations using software tools to refine content and flow
- Format presentations using software tools to enhance visual appeal and readability
- Prepare interactive slideshows for engaging presentations
Presentation SoftwareReal unit · The Learning Machine
You'll create presentations by inputting and combining text, images, and other information using presentation software. They will structure, edit, and format slides, preparing interactive and visually coherent presentations.
What you'll be able to do
- Input text and other information into presentation slides using appropriate software tools
- Combine text and other information effectively within presentation slides
- Use presentation software tools to structure presentations logically
- Use presentation software tools to edit presentation content for clarity and impact
- Use presentation software tools to format presentations for visual appeal and accessibility
- Prepare interactive slideshows for engaging presentations
Set Up an IT SystemReal unit · The Learning Machine
You'll learn to select, connect, and configure IT systems, including hardware, storage media, communication services, and software. The unit ensures learners can establish functional IT setups that meet user needs and safety standards.
What you'll be able to do
- Select a personal computer and associated hardware components to meet identified needs
- Connect a personal computer safely with associated hardware components, adhering to safety guidelines
- Select appropriate storage media for the IT system to meet data storage requirements
- Connect storage media to the IT system successfully
- Select an appropriate communication service to meet identified needs
- Connect the IT system to the selected communication service successfully
- Install an operating system on the IT system, following installation procedures
- Configure the operating system to meet user requirements
- Install application software on the IT system, following installation procedures
- Configure application software for effective use
- Check that the IT system is working successfully after setup
- Check that the communication service is working successfully after setup
Set Up an IT SystemReal unit · The Learning Machine
You'll select and safely connect personal computer hardware and storage media to meet specified needs. They will install and configure operating systems and application software, connect to communication services, and verify system functionality.
What you'll be able to do
- Select a personal computer safely, with associated hardware and storage media, to meet specified needs
- Connect a personal computer safely, with associated hardware and storage media, to meet specified needs
- Select an IT system to connect to a communication service successfully to meet specified needs
- Connect an IT system to a communication service successfully to meet specified needs
- Install an operating system for use
- Configure an operating system for use
- Install application software for use
- Configure application software for use
- Check that the IT system is working successfully
- Check that the communication service is working successfully
Specialist SoftwareReal unit · The Learning Machine
You'll learn to input, combine, organise, and retrieve information using specialist software. The unit emphasises data integrity, quality standards, and effective use of software functions to process and present information.
What you'll be able to do
- Input information using specialist software, adhering to data entry protocols and quality standards.
- Combine information from various sources using specialist software, ensuring data integrity and accuracy.
- Create appropriate structures within the specialist software to organise information effectively.
- Modify existing structures within the specialist software to improve information organisation and accessibility.
- Retrieve information efficiently using the specialist software's search and filtering functions.
- Exploit the functions of the specialist software effectively to process information according to specified requirements.
- Exploit the functions of the specialist software effectively to present information in a clear and understandable format.
Spreadsheet SoftwareReal unit · The Learning Machine
You'll use spreadsheet software to enter, edit, and organise numerical and textual data accurately. They will apply formulas and data analysis tools, and present and format spreadsheet information for effective publication.
What you'll be able to do
- Use a spreadsheet to enter numerical data
- Use a spreadsheet to enter other data
- Use a spreadsheet to edit numerical data
- Use a spreadsheet to edit other data
- Use a spreadsheet to organise numerical data
- Use a spreadsheet to organise other data
- Select appropriate formulas to meet requirements
- Use appropriate formulas to meet requirements
- Select appropriate data analysis tools and techniques to meet requirements
- Use appropriate data analysis tools and techniques to meet requirements
- Use tools and techniques to present spreadsheet information
- Use tools and techniques to format spreadsheet information
- Use tools and techniques to publish spreadsheet information
Spreadsheet SoftwareReal unit · The Learning Machine
It teaches you to proficiently use spreadsheet software to enter, edit, and organise data. You'll apply formulas, data analysis tools, and presentation techniques to meet various data processing requirements.
What you'll be able to do
- Use a spreadsheet to enter numerical and other data accurately
- Use a spreadsheet to edit existing data, ensuring data integrity
- Use a spreadsheet to organise data effectively using appropriate techniques
- Select appropriate formulas within a spreadsheet to perform calculations and data analysis
- Use appropriate data analysis tools and techniques within a spreadsheet to meet specific requirements
- Use tools and techniques to present spreadsheet information clearly and concisely
- Format spreadsheet information to enhance readability and visual appeal
- Publish spreadsheet information in a suitable format for sharing and distribution
Undertaking a Real-World ProjectReal unit · The Learning Machine
It teaches you to research, plan, and implement a real-world project by applying theoretical knowledge. You'll analyse service, security, application, and data requirements to meet client expectations and manage project scope and deliverables.
What you'll be able to do
- Research a real-world project to identify its scope, objectives, and deliverables
- Plan a real-world project, outlining the tasks, resources, and timelines required for completion
- Apply theoretical knowledge in a practical way by implementing the project plan
- Analyse the service requirements for the project to ensure it meets the client's needs and expectations
- Analyse the security requirements for the project to protect sensitive data and prevent unauthorised access
- Describe the applications required for the project, considering their functionality, compatibility, and scalability
- Describe the data requirements needed for the project, including data storage, processing, and security considerations
- Produce a project based on research and understanding of client needs
- Recommend services to meet client needs
- Recommend applications to meet client needs
Using Collaborative TechnologiesReal unit · The Learning Machine
You'll learn to use collabourative technologies safely and securely, including planning, setting up, and managing IT tools and devices. The unit focuses on data protection, online safety, and task management within collabourative environments.
What you'll be able to do
- Stay safe and secure when working with collaborative technology, adhering to organisational policies and best practices for data protection and online safety
- Plan and set up IT tools and devices for collaborative working, ensuring compatibility, accessibility, and security for all participants
- Prepare collaborative technologies for use, configuring settings, testing functionality, and providing necessary training or guidance to users
- Manage tasks using collaborative technologies, assigning responsibilities, tracking progress, and facilitating communication to ensure project goals are met
Using Collaborative TechnologiesReal unit · The Learning Machine
You'll learn to use collabourative technologies safely and securely, adhering to organisational policies and legal requirements. The unit covers planning, setting up, preparing, and managing collabourative IT tools and devices to support effective teamwork.
What you'll be able to do
- Stay safe and secure when working with collaborative technology, adhering to organisational policies and legal requirements.
- Plan and set up appropriate IT tools and devices for effective collaborative working, considering user needs and accessibility.
- Prepare collaborative technologies for use, ensuring they are configured correctly and ready for intended tasks.
- Manage tasks effectively using collaborative technologies, monitoring progress and ensuring completion within agreed timescales.
Using EmailReal unit · The Learning Machine
This unit develops learners' ability to use email software effectively, including composing and sending messages with appropriate formatting. You'll manage their email use by organising messages and utilising features such as attachments, 'cc', and 'bcc'.
What you'll be able to do
- Use e-mail software tools and techniques to compose and send messages clearly and effectively
- Manage the use of e-mail software effectively, including organising messages, using filters, and maintaining inbox hygiene
Using the InternetReal unit · The Learning Machine
You'll select and set up Internet connections and configure browser software for effective online navigation. The unit covers efficient information searching, online communication, and the development of safe practices for working on the Internet.
What you'll be able to do
- Select an appropriate connection to access the Internet
- Set up an appropriate connection to access the Internet
- Set up browser software to navigate webpages
- Use browser software to navigate webpages
- Use browser tools to search effectively for information from the Internet
- Use browser tools to search efficiently for information from the Internet
- Use browser software to communicate information online
- Develop appropriate safety practices and procedures when working online
- Apply appropriate safety practices and procedures when working online
- Develop appropriate security practices and procedures when working online
- Apply appropriate security practices and procedures when working online
Video SoftwareReal unit · The Learning Machine
This unit covers capturing video sequences using appropriate hardware and software. You'll edit video sequences using software tools and techniques, and play and present videos optimised for various platforms.
What you'll be able to do
- Use video hardware and software to capture video sequences
- Use video software tools and techniques to edit video sequences
- Play and present video sequences effectively
Website SoftwareReal unit · The Learning Machine
It teaches you to design website structures and styles, and use website software tools to develop multi-page websites with multimedia and interactive features. You'll publish and test websites to ensure functionality and user engagement.
What you'll be able to do
- Create structures and styles and use them to produce websites that are visually appealing and user-friendly
- Select and use website software tools and features to develop multiple page websites with multimedia and interactive features to enhance user engagement
- Publish and test multiple page websites with multimedia and interactive features to ensure functionality and accessibility
Word Processing SoftwareReal unit · The Learning Machine
This unit develops learners' proficiency in using word processing software to create and format documents. You'll accurately enter and combine text with images and tables, apply layouts and styles, and present documents effectively to meet specified requirements.
What you'll be able to do
- Enter text accurately within word processing documents
- Combine text and other information accurately within word processing documents
- Create appropriate layouts for word processing documents
- Modify layouts for word processing documents to meet specific needs
- Create appropriate structures for word processing documents
- Modify structures for word processing documents to improve clarity and organisation
- Create appropriate styles for word processing documents
- Modify styles for word processing documents to ensure consistency and visual appeal
- Use word processing software tools to format documents effectively
- Use word processing software techniques to format documents effectively
- Present documents effectively using word processing software tools and techniques to meet requirements
Word Processing SoftwareReal unit · The Learning Machine
You'll learn to enter and combine text and other information accurately within word processing documents. They will create and modify layouts, structures, and styles, and use formatting tools to present documents effectively.
What you'll be able to do
- Enter text accurately within word processing documents
- Combine text and other information accurately within word processing documents
- Create appropriate layouts for word processing documents
- Modify layouts for word processing documents to meet specific needs
- Create appropriate structures for word processing documents
- Modify structures for word processing documents to meet specific needs
- Create appropriate styles for word processing documents
- Modify styles for word processing documents to meet specific needs
- Use word processing software tools to format documents effectively
- Use word processing software techniques to format documents effectively
- Present documents effectively using word processing software to meet requirements
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Additive ManufactureAudio SoftwareAudio SoftwareBespoke SoftwareCIW - Advanced HTML5 and CSS3 SpecialistCIW - Data AnalystCIW - Internet Business AssociateCIW - JavaScript Specialist
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
TLM Level 3 Certificate in User Skills in Cloud Systems and Services (ITQ)
- Implement Cloud Security
- Implement security solutions for cloud services
- Lead User Centred Design Activities
Where this can lead
Associate Cloud Security Analyst
This Associate role is just the first step on what can be a really exciting and impactful career journey in cybersecurity. We're looking for someone with the right attitude and a hunger to learn. If that sounds like you, we'd love to chat.
See the whole journey →Opens the roleAssociate Cloud Security AnalystOne of the jobs this qualification is a route into · 2 near-identical records folded inSee the role →Opens the roleAssociate Cloud AnalystOne of the jobs this qualification is a route intoSee the role →Opens the roleCloud Network SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleGlobal Cloud Security AssistantOne of the jobs this qualification is a route intoSee the role →Opens the roleCloud Security ManagerOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleSenior Global Cloud Security SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 18 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Implement Cloud SecurityImplement security solutions for cloud servicesLead User Centred Design Activities
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
Learners will interpret design briefs to create 3D objects, considering functional requirements and manufacturability. The unit includes preparing 3D design files for additive manufacture, selecting materials, configuring printer settings, and monitoring the printing process.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for TLM Level 3 Certificate in User Skills in Cloud Systems and Services (ITQ)
46 units in this credential, in the order it lists them, awarded by The Learning Machine.
- Additive Manufacture
- Audio Software
- Bespoke Software
- CIW - Advanced HTML5 and CSS3 Specialist
- CIW - Data Analyst
- CIW - Internet Business Associate
and 40 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.