ETC Awards Limited · RQF Level 3
ETCAL Level 3 NVQ Diploma in Combined Working Practices (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits42
- Guided learning120 hours
- Units in this qualification30
Awarded by ETC Awards Limited · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Adjust process equipment to meet operating requirementsReal unit · ETC Awards Limited
What you'll be able to do
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines
- Make adjustments
- Confirm that adjusted equipment meets the operating specification
- Keep up to date documentation
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines
- Make adjustments
- Keep up to date documentation
Carry out complex manual operationsReal unit · ETC Awards Limited
What you'll be able to do
- Know the process equipment and materials used in manual operations,
- Recognise potential problems,
- Operate and respond to problems with equipment,
- Leave equipment in a suitable state following use,
- Use process specifications,
- Know appropriate safety standards for manual operations,
- Maintain accurate records,
- Interpret specifications and set up equipment accordingly,
- Operate and respond to problems with equipment,
- Monitor operation and respond to problems,
- Leave equipment in a suitable state following use,
- Keep appropriate records
Carry out planned maintenance procedures on process equipmentReal unit · ETC Awards Limited
What you'll be able to do
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines,
- Follow maintenance schedules,
- Carry out maintenance activities,
- Complete maintenance records accurately,
- Dispose of waste materials,
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines,
- Follow maintenance schedules,
- Carry out maintenance activities,
- Complete relevant maintenance records,
- Dispose of waste materials
Contribute to the efficiency and effectiveness of process and manufacturing operationsReal unit · ETC Awards Limited
What you'll be able to do
- Plan and organise work for process and manufacturing operations
- Make use of available information
- Co-ordinate with others
- Plan and organise work for process and manufacturing operations
- Co-ordinate with others as required
- Make effective use of work resources for process and manufacturing operations
Contribute to the improvement of routine working practicesReal unit · ETC Awards Limited
What you'll be able to do
- Identify opportunities to improve routine working practices,
- Make realistic suggestions to improving working practices,
- Know safety standards that apply to routine working practices,
- Identify opportunities to improve routine working practices,
- Make realistic suggestions to improve working practices
Control fibreboard conversion processesReal unit · ETC Awards Limited
What you'll be able to do
- Identify job requirements,
- Check the fibreboard conversion processes are running safely and effectively,
- Adjust the settings and maintain quality standards,
- Identify and correct faults,
- Stack finished products
Control fibreboard manufacturing processesReal unit · ETC Awards Limited
What you'll be able to do
- Identify job requirements,
- Ensure the manufacturing processes are run safely and effectively,
- Adjust the settings and maintain quality standards,
- Identify and correct faults,
- Stack finished products
Diagnose faults in process equipmentReal unit · ETC Awards Limited
What you'll be able to do
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines
- Use information on the symptoms and problems
- Use diagnostic techniques, tools and aids to locate faults
- Draw conclusions about the nature and probable cause of faults
- Record and report details of the faults
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines
- Use information on the symptoms and problems
- Use diagnostic techniques, tools and aids to locate faults
- Draw conclu
Ensure responsibility for actions to reduce risks to health and safetyReal unit · ETC Awards Limited
What you'll be able to do
- Identify the hazards and evaluate the risks in the workplace.,
- Reduce the risks to health and safety in the workplace.,
- Reduce risks to health and safety in the workplace.
Establish the conditions for a process operationReal unit · ETC Awards Limited
What you'll be able to do
- Determine the best equipment and systems configurations
- Set up conditions for complex operations
- Run complex operations and respond to problems
- Maintain accurate records and communicate effectively with others
- Know the safety standards appropriate for the operation
- Interpret specifications to determine the best equipment and system configurations
- Set up the conditions for complex operations
- Run complex operations
- Maintain accurate records and communicate effectively with others
Exchange responsibility for control of process operationsReal unit · ETC Awards Limited
What you'll be able to do
- Know what information is available and required for exchange of responsibility,
- Know the handover procedures,
- Ensure all information is available,
- Follow the handover procedures
How to control fibreboard conversion processesReal unit · ETC Awards Limited
What you'll be able to do
- Identify job requirements
- Check the fibreboard conversion processes are running safely and efficiently
- Adjust settings and maintain quality settings
- Identify and correct faults
- Stack finished products
How to control fibreboard manufacturing processesReal unit · ETC Awards Limited
What you'll be able to do
- Identify job requirements,
- Ensure manufacturing processes are running safely and effectively,
- Adjust settings and maintain quality standards,
- Identify and correct faults,
- Stack final products
Maintain the condition of process equipmentReal unit · ETC Awards Limited
What you'll be able to do
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines,
- Remove and replace components,
- Maintain and store components,
- Check equipment to identify any defects or variations from the specification,
- Maintain documentation in accordance with requirements,
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines,
- Remove components using approved tools and techniques,
- Replace components using appropriate tools and techniques,
- Check equipment to
Make sure own actions within the workplace aim to protect the environmentReal unit · ETC Awards Limited
What you'll be able to do
- Identify the risks to the environment arising as a result of workplace activities
- Minimise risks to the environment arising as a result of workplace activities
- Identify the risks to the environment arising as a result of workplace activities
- Minimise risks to the environment arising as a result of workplace activities
Manage personal developmentReal unit · ETC Awards Limited
What you'll be able to do
- Identify and agree performance requirements of own work role.
- Measure and progress against objectives.
- Identify gaps in skills and knowledge in own performance.
- Carry out and assess activities within own development plan.
Monitor procedures to safely control work operationsReal unit · ETC Awards Limited
What you'll be able to do
- Know health and safety responsibilities in the workplace,
- Make sure risks are controlled safely and effectively,
- Ensure health and safety practices are being followed within work areas,
- Make sure that risks are controlled safely and effectively
Optimise standard operations which are under process controlReal unit · ETC Awards Limited
What you'll be able to do
- Set up the conditions required for standard process operations to proceed,
- Initiate and optimise operations,
- Respond to hazards and problems,
- Bring the operation to a conclusion,
- Know what records are kept,
- Use available data,
- Set up the conditions required for standard process operations to proceed,
- Initiate and optimise the operation,
- Conclude the process operation, leaving equipment in a suitable state for subsequent use,
- Maintain required records
Oversee complex operationsReal unit · ETC Awards Limited
What you'll be able to do
- Know the equipment and materials used in the process,
- Initiate complex process operations,
- Optimise complex processing operations,
- Integrate multiple processes,
- Conclude complex process operations,
- Maintain accurate records and how to communicate effectively,
- Know the safety, health and environmental procedures,
- Initiate complex process operations,
- Optimise complex processing operations,
- Take action should any problems occur which affect the process operation,
- Integrate multiple processes,
- Conclude complex process operations,
- Maintain
Plan process activitiesReal unit · ETC Awards Limited
What you'll be able to do
- Identify health and safety issues and safe procedures,
- Collect the information needed to prepare the plan and identify the operations,
- Develop and communicate plans,
- Respond effectively to problems,
- Identify health and safety issues and safe procedures,
- Plan and identify the operations to be carried out,
- Respond effectively to problems
Plan, allocate and monitor work of a teamReal unit · ETC Awards Limited
What you'll be able to do
- Plan work for a team.,
- Allocate work across a team.,
- Manage team members to achieve team objectives.,
- Monitor and evaluate the performance of team members.,
- Improve the performance of a team.
Prepare and issue written proceduresReal unit · ETC Awards Limited
What you'll be able to do
- Prepare and present draft procedures,
- Evaluate and amend draft procedures,
- Obtain approval for procedures,
- Prepare and present draft procedures,
- Evaluate and amend draft procedures,
- Obtain approval for procedures
Promote a health and safety culture in the workplaceReal unit · ETC Awards Limited
What you'll be able to do
- Develop plans to promote a health and safety culture in the workplace,
- Implement plans to promote a health and safety culture in the workplace,
- Develop plans to promote a health and safety culture in the workplace,
- Implement plans to promote a health and safety culture in the workplace
Provide operational support to users of process equipmentReal unit · ETC Awards Limited
What you'll be able to do
- Work safely in accordance with the regulations for the work environment,
- Provide operational support,
- Seek feedback on the support provided,
- Maintain records,
- Work safely in accordance with the regulations for the work environment,
- Provide operational support,
- Seek feedback on the support provided,
- Maintain records
Rectify process problemsReal unit · ETC Awards Limited
What you'll be able to do
- Know the nature of and understand the significance of process quality problems,
- Know the action to take should a problem arise,
- Know the safety standards that apply to the process,
- Know the lines of communication available,
- Investigate the nature and significance of process quality problems,
- Take action should a problem arise,
- Assess the effectiveness of actions that have been taken
Reduce the risks to health, safety and the environment in the workplaceReal unit · ETC Awards Limited
What you'll be able to do
- Know the standards and responsibilities for health, safety and the environment in the work area,
- Ensure own safety within the work area,
- Deal with hazards,
- Suggest ways to reduce risks to health, safety and the environment,
- Identify health and safety training needs and how to ensure these needs are delivered,
- Identify hazards and evaluate the risks they pose to people and the environment,
- Ensure the safety of individuals within the work area,
- Deal with hazards effectively,
- Take an active role in suggesting ways to reduce risks to health, safety a
Respond to accidents, hazardous incidents and emergenciesReal unit · ETC Awards Limited
What you'll be able to do
- Comply with organisational procedures for hazardous incidents, accidents and emergencies
- Act within the limits of own responsibility
- Act on the identification of an accident or hazardous incident
- Respond to emergencies
- Report hazardous incidents, accidents and emergencies
Set objectives and provide support for team membersReal unit · ETC Awards Limited
What you'll be able to do
- Communicate a team’s purpose and objectives to the team members.
- Develop a plan with team members showing how team objectives will be met.
- Support team members identifying opportunities and providing support.
- Monitor and evaluate progress and recognise individual and team achievement.
Support team members in identifying, developing and implementing new ideasReal unit · ETC Awards Limited
What you'll be able to do
- Develop team ideas and develop the creativity of team members
- Assess the viability of team members’ ideas.
- Support team members to implement ideas.
- Implement team ideas.
Test and maintain the performance of a computer controlled process operationReal unit · ETC Awards Limited
What you'll be able to do
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines,
- Run operating programme,
- Adjust equipment and carry out functional checks,
- Respond to problems effectively,
- Work safely at all times, complying with health and safety and other relevant regulations and guidelines,
- Run operating programme,
- Adjust equipment and carry out functional checks,
- Respond effectively to problems
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- 10_Optimise a chosen biological manufacturing process for product development
- Achieve Product Specification by Adjusting Process Parameters
- Adjust equipment used in nuclear decommissioning to meet operational requirements
- Adjust mechanical plant and equipment to meet operational requirements
- Adjust process equipment to meet operating requirements
- Carry out complex manual operations
- Carry out fault diagnosis on engineered systems within food and drink operations
- Carry out fault diagnosis on instrumentation and control equipment and circuits used in food and drink operations
Where this can lead
Safety Coordinator
Your career as a Safety Coordinator is just the beginning of a truly impactful journey. We're looking for someone who wants to grow with us, learn continuously, and ultimately become a leader in keeping people safe. The opportunities are vast, and the impact you can make is profound.
See the whole journey →Showing 6 roles, drawn from 22 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ETCAL Level 3 NVQ Diploma in Combined Working Practices (QCF)
30 units in this credential, in the order it lists them, awarded by ETC Awards Limited.
- Adjust process equipment to meet operating requirements
- Carry out complex manual operations
- Carry out planned maintenance procedures on process equipment
- Contribute to the efficiency and effectiveness of process and manufacturing operations
- Contribute to the improvement of routine working practices
- Control fibreboard conversion processes
and 24 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.