Confederation of Tourism and Hospitality · RQF Level 7

CTH Level 7 Executive Diploma in Luxury Brands and Services Management

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 7
  • Total credits140
  • Guided learning420 hours
  • Units in this qualification12

Awarded by Confederation of Tourism and Hospitality · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

These are the units Confederation of Tourism and Hospitality registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Customer Relationship Management in Luxury Brand MarketsReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand CRM in different luxury brand markets
  • Understand key concepts of CRM customer data
E-Business and Marketing for HospitalityReal unit · Confederation of Tourism and Hospitality
This unit explores the strategic interdependency of marketing and service operations within the hospitality sector. You'll examine e-services marketing, distribution channel relationships, and their impact on customer experience and strategic management.

What you'll be able to do

  • Understand the interdependency of marketing and service operations in strategic management within the hospitality sector.
  • Understand the role of e-services marketing and distribution channel relationships in the context of hospitality.
Economics in ManagementReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand the fundamentals of micro and macro economic theory within a managerial context for decision making
  • Understand the forces that shape the external economic environment of a company
Entrepreneurship and Leadership in HospitalityReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand concepts associated with leadership, entrepreneurship and innovation in the hospitality and tourism industry
  • Apply relevant entrepreneurship and leadership academic theories in practice
Financial Management and AccountingReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand financial planning techniques
  • Analyse financial accounting information for decision making
  • Understand accounting techniques
Human Resources Across CulturesReal unit · Confederation of Tourism and Hospitality
It teaches you to understand how to lead and motivate a workforce across diverse cultures. It covers leadership styles, adaptation to cultural diversity, and strategies to enhance communication, teamwork, and employee relations within organisations.

What you'll be able to do

  • Understand how to lead and motivate a workforce across different cultures, adapting leadership styles to suit diverse teams.
  • Understand cultural diversity within an organisation, including its impact on communication, teamwork, and employee relations.
International Events ManagementReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Apply management principles to the planning, management and evaluation of international events
  • Critically evaluate the factors which influence the success or failure of a range of different types of events
International Strategic ManagementReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Evaluate strategic options for organisations
  • Develop a strategy for an organisation
Luxury Brand DesignReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Evaluate trends of current luxury brands and their characteristics
  • Understand the driving forces for the development of a new luxury brand
Luxury Business ManagementReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand the luxury brand services and products market and its potential
  • Understand management practices in the luxury goods and services industry
New Brand DevelopmentReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand the role of brand, the concept of brand equity and creating brand experiences
  • Understand consumer behaviour issues related to the luxury brand experience
Research Methods for BusinessReal unit · Confederation of Tourism and Hospitality

What you'll be able to do

  • Understand research methodologies for assessments and dissertations
  • Evaluate the use of statistical tools for research and applications

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 7 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Customer Relationship Management in Luxury Brand MarketsE-Business and Marketing for HospitalityEconomics in ManagementEntrepreneurship and Leadership in HospitalityFinancial Management and AccountingHuman Resources Across CulturesInternational Events ManagementInternational Strategic Management

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Lead Luxury Brand Strategist

Your journey as a Lead Luxury Brand Strategist is just one exciting chapter. Whether you aspire to lead larger teams, become a deep subject matter expert, or even move into C-suite leadership, this role provides an exceptional foundation for a truly impactful career in the world of luxury.

See the whole journey →

Showing 6 roles, drawn from 103 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Conduct economic evaluation of healthcare interventions

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Customer Relationship Management in Luxury Brand MarketsLevel 7
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for CTH Level 7 Executive Diploma in Luxury Brands and Services Management

12 units in this credential, in the order it lists them, awarded by Confederation of Tourism and Hospitality.

  1. Customer Relationship Management in Luxury Brand Markets
  2. E-Business and Marketing for Hospitality
  3. Economics in Management
  4. Entrepreneurship and Leadership in Hospitality
  5. Financial Management and Accounting
  6. Human Resources Across Cultures

and 6 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.