Chartered Management Institute · RQF Level 7
CMI Level 7 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 7
- Total credits67
- Guided learning168 hours
- Units in this qualification36
Awarded by Chartered Management Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
These are the units Chartered Management Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess and develop management teams in commissioning organisationsReal unit · Chartered Management Institute
What you'll be able to do
- Assess the effectiveness of teams managing the commissioning of services
- Plan to develop teams managing the commissioning of services
- Develop management teams for the commissioning of services
- Recruit and remove team members in compliance with organisational and legal requirements
Assess the impact of commissioning activities on social, economic and environmental sustainabilityReal unit · Chartered Management Institute
What you'll be able to do
- Plan a sustainability impact assessment
- Carry out a sustainability impact assessment
- Report on a sustainability impact assessment
Assess the impact of commissioning policy and strategy on improving outcomes for individuals, families and communitiesReal unit · Chartered Management Institute
What you'll be able to do
- Make a preliminary investigation about the impact of commissioning policy and strategy on outcomes
- Use preliminary investigation to plan a full assessment of the impact of commissioning policy and strategy on outcomes
- Make a full assessment of the impact of commissioning policy and strategy
- Use findings from an impact assessment to make improvements in commissioning
Assure the quality of services provided by a commissioning organisationReal unit · Chartered Management Institute
What you'll be able to do
- Understand the use of quality systems and standards in commissioning services
- Develop quality systems and standards
- Plan a programme of quality audits
- Implement a programme of quality audits
- Address areas of non-compliance identified in quality audits
- Improve quality throughout the organisation
- Review systems and standards for quality assurance
Develop a joint strategic needs assessment and delivery strategy for servicesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the potential for and issues involved in joint working to meet local commissioning needs
- Carry out a joint strategic needs assessment
- Negotiate and agree joint approaches to market development in order to deliver outcomes
- Prepare a joint delivery strategy to meet the needs of the local population
Develop a supply chain strategy for servicesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the factors that affect a supply chain strategy for services to meet the needs of individuals, families and communities
- Plan a supply chain strategy that will enable commissioning outcomes to be delivered
- Gain commitment to the proposed strategy
- Monitor and evaluate the supply chain strateg
Develop strategic partnerships and alliances for commissioning servicesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the purpose and benefits of working in partnership and forming alliances
- Identify potential partners and alliances in order to deliver service outcomes
- Develop working relationships at a strategic level
- Develop and agree governance arrangements and parametres in order to implement joint working
- Review and evaluate performance and achievement of outcomes of partnership working
Embed self-directed support in commissioning activities for care servicesReal unit · Chartered Management Institute
What you'll be able to do
- Forecast and plan for the impact of self-directed support on commissioning
- Develop commissioning strategies that promote self-directed support
- Plan for the workforce to respond to the delivery of self-directed support
- Implement a strategy for self-directed support
- Review and evaluate the impact of self-directed support on commissioning activities
Engage with the decision making process in a commissioning organisationReal unit · Chartered Management Institute
What you'll be able to do
- Understand theories relating to power and decision-making in organisations
- Understand the legislative and political framework for decision making and its impact on commissioning organisations
- Build effective working relationships with decision-makers involved with the commissioning of services
- Support decision-makers to address commissioning issues
- Promote an organisation-wide engagement with the decision making process
Establish a culture of risk awareness in a commissioning organisationReal unit · Chartered Management Institute
What you'll be able to do
- Understand principles of risk management in organisations commissioning services to meet the needs of individuals, families and communities
- Support a culture of learning in relation to risk
- Embed risk management in systems and procedures
- Incorporate risk management in strategic planning and development
Establish commissioning practices that promote social inclusion, social cohesion and regenerationReal unit · Chartered Management Institute
What you'll be able to do
- Understand how commissioning activities impact on wider strategic objectives
- Develop a person centred and socially responsible commissioning culture
- Use community based provision to deliver outcomes
- Evaluate the impact of commissioning on social inclusion, social cohesion and regeneration in a local area and disseminate the findings
Make joint financial arrangements to deliver servicesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the legal, regulatory, policy and statutory framework for joint financial arrangements to deliver services
- Agree and establish the requirements for governance of joint or aligned budgets
- Prepare an aligned or joint budget for negotiation
- Monitor and evaluate the impact of aligned or shared budgets on the achievement of service outcomes
Manage a programme of complementary projectsReal unit · Chartered Management Institute
What you'll be able to do
- Understand principles, processes, tools and techniques of programme management.
- Develop a programme plan.
- Communicate programme aims and plans to project managers.
- Monitor project and programme progress.
- Evaluate a programme.
Manage continuous improvement in organisational activitiesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the principles of managing change for continuous improvement in organisational activities
- Identify opportunities for improvement in activities
- Evaluate proposed changes to activities
- Plan the implementation of changes
- Secure agreement for changes
- Implement changes
- Review the change process
Negotiate the agreement and implementation of commissioning strategiesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the process of negotiation at a strategic level for commissioning
- Develop a strategic commissioning proposal
- Negotiate agreement on a strategic commissioning proposal
- Implement the agreed commissioning strategy in order to deliver positive outcomes
Plan the workforce to achieve outcomes in organisations commissioning care servicesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the principles of workforce planning for those commissioning care services
- Forecast the workforce needed to implement commissioning plans
- Embed workforce planning in commissioning strategies
- Meet own organisation’s workforce requirements
- Manage risks associated with the workforce plan
- Review workforce planning
Position the commissioning organisation to embrace changeReal unit · Chartered Management Institute
What you'll be able to do
- Understand the changes and trends that have an impact on the operational environment for commissioning
- Analyse and interpret the impact on the organisation of trends and changes
- Support the organisation to respond to trends and changes
- Recognise the potential impact of future developments
Principles of safeguarding adults, children and young peopleReal unit · Chartered Management Institute
What you'll be able to do
- Understand the nature and indicators of abuse
- Understand what may make an adult, child or young person more vulnerable to abuse
- Understand own responsibility to respond to suspected or alleged abuse
- Understand ways to reduce the likelihood of abuse
- Learning outcomesThe learner willUnderstand the context of safeguarding and protection from abuse
Provide leadership in an organisationReal unit · Chartered Management Institute
What you'll be able to do
- Understand the principles of leadership in context of own organisation
- Inspire confidence in own leadership
- Establish a culture that encourages creativity and innovation
- Create a shared commitment to achieving the organisation’s objectives
- Lead the organisation in addressing challenges and resolving conflicts
- Review the leadership of the organisation
Purpose and principles of Independent AdvocacyReal unit · Chartered Management Institute
What you'll be able to do
- Understand Independent Advocacy
- Explain principles and values underpinning Independent Advocacy
- Describe the development of Advocacy
- Explain different types of Advocacy support and their purpose
- Understand the roles and responsibilities of an Independent Advocate
- Understand Advocacy standards
Secure financial resources for commissioning plansReal unit · Chartered Management Institute
What you'll be able to do
- Review the generation and allocation of financial resources for the commissioning of services
- Evaluate proposals for expenditure
- Obtain financial resources for commissioning services
Support decision making and problem solvingReal unit · Chartered Management Institute
What you'll be able to do
- Understand how to assess and analyse information that will be used to inform decisions and solutions to problems
- Analyse information in order to support decision making or problem solving
- Provide information to support decision making
- Promote the exchange of information to support decision making and problem solving through meetings and discussions
- Take follow-up action after a meeting or discussion
Understand How to Support Positive Outcomes for Children and Young People.Real unit · Chartered Management Institute
What you'll be able to do
- Understand how the social, economic and cultural environment can impact on the outcomes and life chances of children and young people.
- Understand how practitioners can make a positive difference in outcomes for children and young people.
- Understand the possible impact of disability, special requirements (additional needs) and attitudes on positive outcomes for children and young people.
- Understand the importance of equality, diversity and inclusion in promoting positive outcomes for children and young people.
Understand Models of DisabilityReal unit · Chartered Management Institute
What you'll be able to do
- Understand the difference between models of disability
- Understand how the adoption of models of disability can shape an individual’s identity and experience
- Understand how the adoption of models of disability can shape service delivery
Understand Physical DisabilityReal unit · Chartered Management Institute
What you'll be able to do
- Understand the importance of differentiating between the individual and the disability
- Understand the concept of physical disability
- Understand the impact of living with a physical disability within society
- Understand the importance of promoting inclusion and independence
Understand Sensory LossReal unit · Chartered Management Institute
What you'll be able to do
- Understand the factors that impact on an individual with sensory loss
- Understand the importance of effective communication for individuals with sensory loss
- Understand the main causes and conditions of sensory loss
- Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken
Understand children and young person’s developmentReal unit · Chartered Management Institute
What you'll be able to do
- Understand the pattern of development that would normally be expected for children and young people from birth-19 yrs
- Understand the factors that impact on children and young people’s development
- Understand the benefits of early intervention to support the development of children and young people
- Understand the potential effects of transitions on children and young people’s development.
- Understand how assessing, monitoring and recording the development of children and young people informs the use of interventions
Understand how to support individuals with autistic spectrum conditionsReal unit · Chartered Management Institute
What you'll be able to do
- Understand the main characteristics of autistic spectrum conditions
- Understand how autistic spectrum conditions can impact on the lives of individuals and those around them
- Understand different theories and concepts about autism
- Understand the legal and policy framework that underpins good practice in the support of individuals with autistic spectrum conditions
- Understand how to achieve effective communication with individuals with an autistic spectrum condition
- Understand how to support individuals with an autistic spectrum condition
Understand mental health problemsReal unit · Chartered Management Institute
What you'll be able to do
- Know the main forms of mental ill health
- Know the impact of mental ill health on individuals and others in their social network
Understand mental well-being and mental health promotionReal unit · Chartered Management Institute
What you'll be able to do
- Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
- Implement an effective strategy for promoting mental well-being and mental health with individuals and groups
Understand personalisation in care and support servicesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the meaning of personalisation in social care and support services
- Understand the systems and processes that support personalisation
- Understand where responsibilities lie within self-directed support
- Promote personalisation
- Develop systems and structures for personalisation
Understand the context of supporting individuals with learning disabilitiesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
- Understand the nature and characteristics of learning disability
- Understand the historical context of learning disability
- Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
- Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers
- Promote communication with individu
Understand the impact of Acquired Brain Injury on individualsReal unit · Chartered Management Institute
What you'll be able to do
- Understand Acquired Brain Injury
- Understand the impact on individuals of Acquired Brain Injury
- Understand the specialist communication needs of an individual with Acquired Brain Injury
- Understand the impact that personality changes can have on an individual and those providing support
- Understand the impact of challenging behaviour
Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage.Real unit · Chartered Management Institute
What you'll be able to do
- Understand the factors that may impact on the outcomes and life chances of children and young people.
- Understand how poverty and disadvantage affect children and young people’s development.
- Understand the importance of early intervention for children and young people who are disadvantaged and vulnerable.
- Understand the importance of support and partnership in improving outcomes for children and young people who are experiencing poverty and disadvantage.
- Understand the role of the practitioner in supporting children and young people who are vulnerable and experiencing poverty and disadvanta
Understand the principles of joint commissioning of services to meet the needs of individuals, families and communitiesReal unit · Chartered Management Institute
What you'll be able to do
- Understand the legislative and policy framework for joint commissioning of care and support services
- Understand the requirements of effective joint commissioning
- Monitor and evaluate the effectiveness of joint commissioning arrangements in making progress towards outcomes
Understand the process and experience of dementiaReal unit · Chartered Management Institute
What you'll be able to do
- Understand the neurology of dementia.
- Understand the impact of recognition and diagnosis of dementia.
- Understand how dementia care must be underpinned by a person centred approach.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 7 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assure your organisation delivers quality services (Commissioning, Contracting and Procurement)
- Build, maintain and operate a continuous delivery DevOps deployment pipeline
- Commission Research
- Commission projects to develop the supply chain
- Conduct a population needs analysis
- Contribute to and influence policy and strategy development
- Contribute to establishing commissioning priorities and balancing demands on resources
- Contribute to preparing for workforce planning based on service needs
Where this can lead
Continuous Improvement Manager
This role is a significant stepping stone in a career focused on driving fundamental business change. It's challenging, rewarding, and sets you up for some of the most impactful leadership positions in any organisation. If you're ready to build a legacy of efficiency and excellence, we'd love to hear from you.
See the whole journey →Showing 6 roles, drawn from 56 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for CMI Level 7 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF)
36 units in this credential, in the order it lists them, awarded by Chartered Management Institute.
- Assess and develop management teams in commissioning organisations
- Assess the impact of commissioning activities on social, economic and environmental sustainability
- Assess the impact of commissioning policy and strategy on improving outcomes for individuals, families and communities
- Assure the quality of services provided by a commissioning organisation
- Develop a joint strategic needs assessment and delivery strategy for services
- Develop a supply chain strategy for services
and 30 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.