ABE · RQF Level 6

ABE Level 6 Extended Diploma in Human Resource Management (QCF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 6
  • Total credits276
  • Units in this qualification16

Awarded by ABE · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

This Level 6 extended diploma is designed for individuals seeking to develop their knowledge and skills in human resource management. It includes study of human resource development, people planning and resourcing, organisational behaviour, project management, and business law. Learners will gain an understanding of the principles and practices underpinning effective human resource management within organisations.

These are the units ABE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Corporate Strategy and PlanningReal unit · ABE
This unit equips learners to critically assess corporate strategic planning's nature, scope, and necessity. You'll evaluate analytical tools and techniques, identify and assess strategic options, and make informed decisions in diverse organisational contexts.

What you'll be able to do

  • Critically assess the nature scope and need for corporate strategic planning
  • Critically evaluate the tools and techniques of analysis for corporate strategic planning decisions
  • Identify and critically assess strategic options and decisions
  • Decide between strategic options and decisions
  • Critically assess the issues in implementing strategies
  • Critically assess the approaches to implementing strategies
  • Critically assess the issues in measuring and controlling corporate strategic performance
  • Critically assess the approaches to measuring and controlling corporate strategic performance
  • Critically evaluate key contemporary issues affecting corporate strategic planning
  • Critically evaluate future challenges affecting corporate strategic planning
Employment RelationsReal unit · ABE
You'll understand the nature of the employment relationship, including its legal, social, and economic dimensions. The unit covers the objectives of key parties in employment relations and the methods used to manage these relationships within various organisational contexts.

What you'll be able to do

  • Understand the nature of the employment relationship, including its legal, social, and economic dimensions, and the forms that employment relationships take, such as permanent, temporary, and contract work.
  • Understand the objectives of the interested parties in employment relations, such as employers, employees, trade unions, the state, and international bodies, and how these objectives may conflict or align.
  • Understand the methods by which employment relations decisions are made and implemented, including collective bargaining, individual contracts, and statutory regulations.
  • Understand the legal background to employment relations, including employment law, discrimination law, and health and safety regulations.
  • Understand the differences between employment relations in unionised and non-unionised sectors of employment, including the role of trade unions in collective bargaining and employee representation.
  • Understand the nature of co-operation and conflict in employment relations, including the causes of conflict and strategies for conflict resolution.
  • Understand the importance of the skills of negotiation in employment relations, including preparation, communication, and compromise.
  • Understand current issues in employment relations, such as the gig economy, zero-hour contracts, and the impact of technology on the workplace.
Human Resource DevelopmentReal unit · ABE
You'll gain a comprehensive understanding of human resource development (HRD) and its role in organisational success. The unit includes critical analysis of learning and development theories, organisational influences, and performance management programme development.

What you'll be able to do

  • Understand the role of human resource development within organisations and its contribution to organisational success.
  • Critically analyse learning and development theory and its practical application in the workplace.
  • Understand the organisational factors that influence learning and development, including culture, structure, and leadership.
  • Develop an effective performance management programme that aligns with organisational goals.
  • Understand the importance of human resource development in fostering employee engagement, motivation, and retention.
  • Understand the purposes, relevance and value of specific management development initiatives and programmes in enhancing leadership capabilities.
Human Resource ManagementReal unit · ABE
This unit provides learners with an understanding of Human Resource Management principles and practices. You'll explore the importance of a professional HRM approach, effective people resourcing, and how HRM contributes to optimising employee performance and organisational success.

What you'll be able to do

  • Understand the importance of a professional approach to HRM as an essential means for optimising the performance and commitment of an organisation’s employees.
  • Understand the role of effective and efficient people resourcing (HR planning, recruitment and selection) in securing a workforce with the requisite knowledge, skills and attitudes.
  • Enable a workforce to contribute to organisational goals.
  • Understand the theory and practise related to the full range of HRM functions (learning, performance management, reward/recognition and employee relations).
  • Understand the content and significance of key developments in the HRM arena, especially High Performance Working (HPW).
  • Understand the content and significance of key developments in the HRM arena, especially employee ‘engagement’.
  • Understand the content and significance of key developments in the HRM arena, especially employer branding.
  • Understand the content and significance of key developments in the HRM arena, especially self-managed learning.
Managing Organisational Change and DevelopmentReal unit · ABE
It teaches you to critically assess an organisation's strategic direction within its business environment. You'll analyse the organisation's mission, vision, and values, evaluate its strategic position using analytical tools, and develop a strategic plan informed by internal and external factors.

What you'll be able to do

  • Examine and critically assess the strategic direction of an organisation within its business environment
  • Apply the results of a strategic assessment to develop a strategic plan
  • Develop and evaluate an effective human resource strategy
  • Understand external and internal factors affecting people resourcing activities such as HR planning
  • Understand external and internal factors affecting people resourcing activities such as job analysis and design
  • Understand external and internal factors affecting people resourcing activities such as recruitment
  • Understand external and internal factors affecting people resourcing activities such as selection
  • Understand external and internal factors affecting people resourcing activities such as development and release
  • Understand the impact of motivation and engagement on the management of performance
  • Use employee development and reward strategies to achieve successful change in organisations
  • Plan organisational change and development
  • Evaluate organisational change and development
  • Understand the role of conflict in organisational and individual change
Managing in OrganisationsReal unit · ABE
It teaches you to compare and evaluate alternative organisation theories and their applicability. You'll examine organisational structure and design, assess managerial processes, and evaluate concepts of organisational strategy and culture.

What you'll be able to do

  • Compare and evaluate alternative approaches to organisation theory, considering their strengths, weaknesses, and applicability to different organisational contexts.
  • Understand the key elements in organisational structure and design, including departmentalisation, span of control, and centralisation, and be able to compare and evaluate the different types of organisational structure and design, such as functional, divisional, and matrix structures.
  • Evaluate managerial processes within an organisational context, including planning, organising, leading, and controlling, and their impact on organisational performance.
  • Assess the concepts of organisational strategy and organisational goals and their relationship to organisational effectiveness and efficiency, considering different strategic frameworks and approaches.
  • Understand the need for organisational responsiveness to ensure continued effectiveness in the light of external and internal pressures, such as market changes, technological advancements, and competitive forces.
  • Understand and know how to evaluate the processes of organisational change and organisational development, including change management models, resistance to change, and strategies for successful implementation.
  • Understand and be able to evaluate the ethical dilemmas facing managers and organisations, considering issues such as corporate social responsibility, stakeholder interests, and ethical decision-making frameworks.
Managing the Customer RelationshipReal unit · ABE
You'll develop knowledge and skills to manage customer relationships effectively. This unit covers the contribution of customer service to organisational objectives, strategies to improve service performance, and management of the customer interface in various contexts.

What you'll be able to do

  • Understand the contribution customer service makes to achieving organisational objectives.
  • Improve customer service performance in an organisation.
  • Manage the customer interface.
  • Improve customer service levels in specific contextual settings.
  • Understand the role and impact of front-line staff in the delivery of customer service.
Organisational BehaviourReal unit · ABE
You'll understand the importance of organisational behaviour in managing dynamic environments. The unit examines individual contributions through personality, perception, attitudes, motivation, and their impact on organisational performance.

What you'll be able to do

  • Understand the importance of organisational behaviour in successfully managing a dynamic environment.
  • Understand the individual’s contribution to organisational behaviour and performance by recognising the importance of personality, perception, attitudes and learning.
  • Understand motivation, the various content and process theories and their implications for management, and job re-design approaches to improve motivation.
  • Understand about job satisfaction and its relationship to job performance together with stress, frustration reactions and the necessary management action to overcome them.
  • Understand the nature, skills, significance and effectiveness of groups in organisations.
  • Understand leadership theories and examine the key variables that determine the effectiveness of leadership in practice.
  • Understand the nature of conflict and various approaches to securing conflict resolution.
  • Understand formal and informal communication processes and networks and examine the potential barriers to effective communication.
People Planning and ResourcingReal unit · ABE
This unit provides learners with knowledge of people planning and resourcing within organisations. You'll explore the principles, design, implementation, and review of people plans, considering internal and external factors affecting workforce planning.

What you'll be able to do

  • Understand the principles behind the design, implementation and review of people (human resource) plans.
  • Identify and take account of all the relevant internal factors when designing the people plan.
  • Identify and take account of all the relevant external factors when designing the people plan.
  • Understand the major approaches to people resourcing used by organisations in the modern world.
  • Understand what is involved in recruitment and selection, including all relevant ethical, legal and professional aspects, and methods for evaluating the effectiveness of recruitment and selection systems.
  • Understand the processes and activities which together comprise systematic, cost-effective recruitment and selection.
  • Understand systematic and businesslike methods for encouraging employee retention and managing employee departures (through voluntary turnover, retirement, redundancy or dismissal).
  • Create and apply an ‘employer of choice’ or ‘employer brand’ strategy and process platform.
Performance Management and RewardReal unit · ABE
You'll understand the purposes and benefits of performance and reward management within organisations. This unit covers the evaluation of how these systems align with internal and external contexts, and the design and implementation of effective performance management and reward processes.

What you'll be able to do

  • Understand the purposes and benefits of performance management and reward management for both the organisation and its employees.
  • Evaluate how performance management and reward strategies align with the internal and external contexts of the organisation, considering factors such as organisational culture, industry trends, and legal requirements.
  • Design and implement appropriate performance management processes, including setting objectives, providing feedback, and conducting performance reviews.
  • Design, implement, evaluate, and maintain an effective appraisal scheme that is fair, objective, and aligned with organisational goals.
  • Evaluate and introduce performance management and reward policies, procedures, and practices to ensure they promote fair treatment, equality, and diversity.
  • Make appropriate recommendations to line managers on handling performance issues effectively, utilising conduct and capability procedures in a fair and consistent manner.
Personnel Information SystemsReal unit · ABE
You'll understand the role of personnel information systems in supporting human resource management decision-making at strategic, tactical, and operational levels. The unit covers the types of information required and evaluates the impact of these systems on organisational strategy.

What you'll be able to do

  • Understand the role of personnel information systems in human resource management decision-making at strategic levels of organisation.
  • Understand the role of personnel information systems in human resource management decision-making at tactical levels of organisation.
  • Understand the role of personnel information systems in human resource management decision-making at operational levels of organisation.
  • Understand the distinction between the generic systems that make up personnel information systems at different levels of the organisational hierarchy.
  • Apply the basic techniques for analysing personnel information systems.
  • Apply the basic techniques for modelling personnel information systems.
  • Understand the processes and systems available for the planning of personnel policies and programmes.
  • Understand the processes and systems available for the control of personnel policies and programmes.
  • Understand the different methodologies for the design of personnel information systems.
  • Understand the ethical and professional obligations and the requirements of any prevailing current relevant legal framework.
Principles of Business LawReal unit · ABE
You'll develop an understanding of fundamental business law principles, including sources and types of law, business organisation structures, contract essentials, discharge and breach of contract, and legal rules relating to agency.

What you'll be able to do

  • Understand the main sources and types of law.
  • Understand the different types of business organisation.
  • Understand the essential elements of a contract.
  • Understand the law on discharge and breach of a contract.
  • Know and understand the legal rules in relation to agency.
  • Know the legal rules in relation to the areas of employment law identified.
Project ManagementReal unit · ABE
This unit equips learners with skills to manage projects from initiation through planning. You'll analyse project content and risks, obtain estimates, create detailed plans, and understand monitoring and control processes.

What you'll be able to do

  • Initiate the preliminary stages of a project.
  • Analyse the project work content in order to obtain estimates and tenders.
  • Analyse the associated risks in order to obtain estimates and tenders.
  • Create a detailed project plan.
  • Understand how the progress of a project can be monitored.
  • Understand how the progress of a project can be controlled.
  • Organise a suitable team structure for the project personnel.
  • Devise strategies for leading project personnel effectively.
  • Understand the management of quality within a project.
  • Understand the management of change within a project.
  • Know about the recommended activities in the closure and review of a project.
  • Know about the required reports in the closure and review of a project.
Quantitative Methods for Business ManagementReal unit · ABE
This unit introduces learners to quantitative methods relevant to business management. You'll understand types of numerical data, data collection processes, probability concepts, and apply statistical methods to present and analyse data for informed decision-making.

What you'll be able to do

  • Understand different types of numerical data and various data collection processes.
  • Present data effectively for users in business and management.
  • Understand the basic concepts of probability and probability distributions.
  • Understand the applications of probability and probability distributions in business and management.
  • Apply statistical methods to investigate inter-relationships between business variables.
  • Apply statistical methods to investigate patterns in business variables.
  • Understand how statistics and mathematics can be applied in the solution of economic problems.
  • Understand how statistics and mathematics can be applied in the solution of business problems.
Strategic Human Resource ManagementReal unit · ABE
You'll gain a comprehensive understanding of strategic human resource management, including its nature and benefits. The unit covers how HR strategy links corporate strategy with organisational purpose and operational HR activities, and its impact on organisational performance.

What you'll be able to do

  • Understand the nature and benefits of taking a strategic approach to the management and development of people
  • Understand the positioning of an organisation’s HR strategy as the bridge between its corporate strategy and higher order purposes
  • Understand the positioning of an organisation’s HR strategy as the bridge between its corporate strategy and its lower level human resource activities
  • Understand the design of a HR strategy
  • Understand the monitoring of a HR strategy
  • Understand the evaluation of a HR strategy
  • Understand the strategies for people resourcing
  • Understand the strategies for learning and development within organisations
  • Understand the strategies for employee relations
  • Understand the strategies for performance management and reward
The Business EnvironmentReal unit · ABE
This unit provides learners with an understanding of the business environment's significance on business activity. You'll explore business structures, organisational organisation, and analyse competitive, political, and macro-economic factors affecting businesses.

What you'll be able to do

  • Understand the significance of the environment on business activity.
  • Understand the structure and organisation of business.
  • Understand the competitive and political environment facing businesses.
  • Understand the impact of the macro-economic environment on business.
  • Understand the influence of the global economy on business.
  • Understand the impact of socio-cultural influences and technology on business decisions.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 6 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Corporate Strategy and PlanningEmployment RelationsHuman Resource DevelopmentHuman Resource ManagementManaging Organisational Change and DevelopmentManaging in OrganisationsManaging the Customer RelationshipOrganisational Behaviour

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Personnel Officer

Your journey here is about continuous growth and impact. We're investing in you to become a future leader in HR, whether that's leading larger teams, becoming a deep specialist, or ultimately shaping the entire people strategy of an organisation. The path is challenging, but the opportunities are significant.

See the whole journey →

Showing 6 roles, drawn from 106 job records mapped to this qualification.

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Corporate Strategy and PlanningLevel 6

Applied to your work in any of these jobs

This unit equips learners to critically assess corporate strategic planning's nature, scope, and necessity. Learners will evaluate analytical tools and techniques, identify and assess strategic options, and make informed decisions in diverse organisational contexts.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for ABE Level 6 Extended Diploma in Human Resource Management (QCF)

16 units in this credential, in the order it lists them, awarded by ABE.

  1. Corporate Strategy and Planning
  2. Employment Relations
  3. Human Resource Development
  4. Human Resource Management
  5. Managing Organisational Change and Development
  6. Managing in Organisations

and 10 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.