City and Guilds of London Institute · RQF Level 3
City & Guilds Level 3 Certificate in Managing Innovation and Change in the Workplace (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits26
- Guided learning120 hours
- Units in this qualification10
Awarded by City and Guilds of London Institute · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Contributing to Innovation and Creativity in the workplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand what innovation is
- Understand the different types of innovation and their application within an organisation
- Understand the drivers of innovation
- Understand the conditions that promote and hinder innovation in the workplace
- Understand the use of creative thinking in innovation
- Understand the innovation process
- Understand how to implement and measure the impact of innovation
Developing a culture to support Innovation and ImprovementReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand an organisation’s culture
- Understand the importance of values in underpinning the culture for innovation and improvement
- Understand the roles of different functions in supporting innovation and change
- Develop a culture that supports the growth and implementation of ideas
- Understand the importance of risk management in creating a culture that supports creativity and innovation
- Understand the important role of communication during the innovation process
Influencing Others at WorkReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the value of networking
Introduction to LeadershipReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand leadership styles
- Understand leadership qualities and review own leadership qualities and potential
Leading a Team EffectivelyReal unit · City and Guilds of London Institute
What you'll be able to do
- Connect the team with vision and strategy
- Motivate and develop the team
Managing Creativity and Innovation in the WorkplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the importance of creativity and innovation for the organisation
Managing ProjectsReal unit · City and Guilds of London Institute
What you'll be able to do
- Manage a simple workplace project
- Understand the costs and benefits resulting from a workplace project
Managing and Implementing Change in the WorkplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the forces for change in an organisation
- Manage and implement change in the workplace
Obtaining Information for Effective ManagementReal unit · City and Guilds of London Institute
What you'll be able to do
- Gather information
- Validate and analyse information and draw conclusions
- Design and analyse questionnaires
Understanding Change in the WorkplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand change in an organisation
- Understand the effects of change on people and finance in an organisation
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Associate Innovation Culture Coordinator
Your journey starts here, but where it takes you is really up to you. We're committed to giving you the tools, the support, and the opportunities to build a truly impactful career, whether that's deep within innovation or branching out into other areas of the business.
See the whole journey →Showing 6 roles, drawn from 16 job records mapped to this qualification.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Certificate in Managing Innovation and Change in the Workplace (QCF)
10 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Contributing to Innovation and Creativity in the workplace
- Developing a culture to support Innovation and Improvement
- Influencing Others at Work
- Introduction to Leadership
- Leading a Team Effectively
- Managing Creativity and Innovation in the Workplace
and 4 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.