Chartered Management Institute · RQF Level 5

CMI Level 5 Diploma in Management and Leadership (QCF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 5
  • Total credits62
  • Units in this qualification22

Awarded by Chartered Management Institute · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units Chartered Management Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Being a leaderReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the organisation’s ethical and value-based approach to leadership
  • Understand leadership styles
  • Secure achievement of team involvement and objectives through leadership
Conducting a management projectReal unit · Chartered Management Institute

What you'll be able to do

  • Identify and justify a management project
  • Conduct research using sources and analyse data and options
  • Make conclusions and recommendations that achieve the project aim
  • Show and review the results of the project
Ethical organisational managementReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the principles of organisational ethics
  • Understand ethical codes and related legislation
  • Understand an integrated approach to business ethics and corporate social responsibility
Financial controlReal unit · Chartered Management Institute

What you'll be able to do

  • Understand, use and control a financial system to meet objectives
  • Identify and use a range of financial controls
  • Understand the sources and availability of finance to an organisation
Human resource developmentReal unit · Chartered Management Institute
It teaches you to devise human resource plans aligned with organisational objectives and identify individual development needs. You'll initiate and monitor personal development plans, providing feedback and evaluating progress.

What you'll be able to do

  • Devise a human resource plan for a work area, to meet organisational objectives
  • Identify and plan for individual development to meet organisational objectives
  • Initiate a personal development plan for an individual and evaluate progress
Information based decision makingReal unit · Chartered Management Institute

What you'll be able to do

  • Identify and select sources of data and information
  • Analyse and present information to support decision making
  • Communicate the results of information analysis and decisions
Introduction to Management and LeadershipReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the purpose and construction of a personal development plan
  • Understand data and information, and there use in meeting stakeholder’s needs
  • Understand selection processes, performance development and team welfare
Leadership practiceReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the links and differences between management and leadership
  • Understand leadership principles that support organisational values
  • Understand and apply leadership styles to achieve organisational objectives
Leading equality and diversityReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the commitment to equality of opportunity and diversity
  • Understand the application of equality of opportunity and diversity
  • Understand the needs of others in relation to equality of opportunity and diversity
Managerial decision makingReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the communication of the organisation’s purpose, values and vision
  • Support and advise individuals’ during periods of setback and change
  • Understand the skills to make difficult decisions
Managerial networksReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the development of personal networks to support current and future organisational objectives
  • Understand how collection of data or information from the networks can inform on the environment in which the organisation operates
  • Understand the skills of encouraging and supporting implementation of ideas, from the network across the organisation
Managing ideas and innovationReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the identification of ideas and innovation across the organisation
  • Understand the encouragement of innovation across the organisation
  • Understand the analysis of ideas and innovations
Managing recruitment and selectionReal unit · Chartered Management Institute

What you'll be able to do

  • Explain the impact of both the law and organisational procedures on the process of recruitment and selection
  • Identify personnel requirements and present a reasoned case for changes in staffing resources
  • Organise and conduct a selection process, justify a decision and keep necessary records
  • Communicate the selection decisions and plan induction for the appointed candidate
Managing the change processReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the forces for change in an organisation
  • Understand the impact of the change process
  • Understand the management of the change process
Marketing planningReal unit · Chartered Management Institute
You'll understand marketing's role in organisational success and analyse market positions. The unit develops skills to devise and implement marketing plans contributing to organisational objectives.

What you'll be able to do

  • Understand the meaning and role of marketing in the achievement of organisational objectives
  • Identify the organisation’s current and future position in the sectors or markets in which it operates
  • Devise and implement a marketing plan that contributes to the achievement of organisational objectives
Meeting stakeholder and quality needsReal unit · Chartered Management Institute

What you'll be able to do

  • Identify stakeholders and their requirements
  • Apply and improve quality standards
  • Promote continuous improvement and change
Operational Risk ManagementReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the concept of risk management
  • Understand the identification of risk and risk probability
  • Understand the management of risk response approaches
Organisational Corporate Social ResponsibilityReal unit · Chartered Management Institute

What you'll be able to do

  • Understand the principles of an organisational Corporate Social Responsibility strategy
  • Understand the results of an organisational Corporate Social Responsibility strategy on organisational performance
  • Implement and evaluate an organisational Corporate Social Responsibility strategy at the operational level
Performance managementReal unit · Chartered Management Institute

What you'll be able to do

  • Identify and agree performance objectives
  • Assess performance and provide feedback
  • Understand performance support for improvement
  • Understand and apply the organisation’s disciplinary and grievance procedures
Personal development as a manager and leaderReal unit · Chartered Management Institute

What you'll be able to do

  • Assess and plan for personal professional development
  • Plan for the resources required for personal professional development
  • Implement and evaluate the personal development plan
  • Support and promote staff welfare
Project development and controlReal unit · Chartered Management Institute

What you'll be able to do

  • Identify the components of project stages and lifecycle
  • Describe project methodologies and their application
  • Develop a project plan, identify and mitigate risks and construct a monitor and review strategy
Resource managementReal unit · Chartered Management Institute

What you'll be able to do

  • Identify and plan resources needed to meet objectives
  • Select and use the resource supply chain to meet planned objectives
  • Monitor and evaluate internal and external resource use to meet plans

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Being a leaderConducting a management projectEthical organisational managementFinancial controlHuman resource developmentInformation based decision makingIntroduction to Management and LeadershipLeadership practice

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
CMI Level 5 Diploma in Management and Leadership (QCF)
  • Develop the solution for the project
  • Identify and define the approach to the project
  • Identify and evaluate opportunities for innovation and improvement
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Operational Risk Manager

This Operational Risk Manager role is a fantastic platform for a long and impactful career. Whether you choose to climb the leadership ladder, specialise as a technical expert, or even pivot into broader operational leadership, the skills and experience you'll gain here will set you up for significant success. We're looking for someone who sees this not just as a job, but as a critical step in their professional journey.

See the whole journey →

Showing 6 roles, drawn from 76 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Develop the solution for the projectIdentify and define the approach to the projectIdentify and evaluate opportunities for innovation and improvement

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Being a leaderLevel 5

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for CMI Level 5 Diploma in Management and Leadership (QCF)

22 units in this credential, in the order it lists them, awarded by Chartered Management Institute.

  1. Being a leader
  2. Conducting a management project
  3. Ethical organisational management
  4. Financial control
  5. Human resource development
  6. Information based decision making

and 16 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.