Chartered Management Institute · RQF Level 5
CMI Level 5 Award in Management and Leadership (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits6
- Units in this qualification16
Awarded by Chartered Management Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Chartered Management Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Being a leaderReal unit · Chartered Management Institute
What you'll be able to do
- Understand the organisation’s ethical and value-based approach to leadership
- Understand leadership styles
- Secure achievement of team involvement and objectives through leadership
Conducting a management projectReal unit · Chartered Management Institute
What you'll be able to do
- Identify and justify a management project
- Conduct research using sources and analyse data and options
- Make conclusions and recommendations that achieve the project aim
- Show and review the results of the project
Financial controlReal unit · Chartered Management Institute
What you'll be able to do
- Understand, use and control a financial system to meet objectives
- Identify and use a range of financial controls
- Understand the sources and availability of finance to an organisation
Human resource developmentReal unit · Chartered Management Institute
What you'll be able to do
- Devise a human resource plan for a work area, to meet organisational objectives
- Identify and plan for individual development to meet organisational objectives
- Initiate a personal development plan for an individual and evaluate progress
Information based decision makingReal unit · Chartered Management Institute
What you'll be able to do
- Identify and select sources of data and information
- Analyse and present information to support decision making
- Communicate the results of information analysis and decisions
Introduction to Management and LeadershipReal unit · Chartered Management Institute
What you'll be able to do
- Understand the purpose and construction of a personal development plan
- Understand data and information, and there use in meeting stakeholder’s needs
- Understand selection processes, performance development and team welfare
Leadership practiceReal unit · Chartered Management Institute
What you'll be able to do
- Understand the links and differences between management and leadership
- Understand leadership principles that support organisational values
- Understand and apply leadership styles to achieve organisational objectives
Managing recruitment and selectionReal unit · Chartered Management Institute
What you'll be able to do
- Explain the impact of both the law and organisational procedures on the process of recruitment and selection
- Identify personnel requirements and present a reasoned case for changes in staffing resources
- Organise and conduct a selection process, justify a decision and keep necessary records
- Communicate the selection decisions and plan induction for the appointed candidate
Marketing planningReal unit · Chartered Management Institute
What you'll be able to do
- Understand the meaning and role of marketing in the achievement of organisational objectives
- Identify the organisation’s current and future position in the sectors or markets in which it operates
- Devise and implement a marketing plan that contributes to the achievement of organisational objectives
Meeting stakeholder and quality needsReal unit · Chartered Management Institute
What you'll be able to do
- Identify stakeholders and their requirements
- Apply and improve quality standards
- Promote continuous improvement and change
Operational Risk ManagementReal unit · Chartered Management Institute
What you'll be able to do
- Understand the concept of risk management
- Understand the identification of risk and risk probability
- Understand the management of risk response approaches
Organisational Corporate Social ResponsibilityReal unit · Chartered Management Institute
What you'll be able to do
- Understand the principles of an organisational Corporate Social Responsibility strategy
- Understand the results of an organisational Corporate Social Responsibility strategy on organisational performance
- Implement and evaluate an organisational Corporate Social Responsibility strategy at the operational level
Performance managementReal unit · Chartered Management Institute
What you'll be able to do
- Identify and agree performance objectives
- Assess performance and provide feedback
- Understand performance support for improvement
- Understand and apply the organisation’s disciplinary and grievance procedures
Personal development as a manager and leaderReal unit · Chartered Management Institute
What you'll be able to do
- Assess and plan for personal professional development
- Plan for the resources required for personal professional development
- Implement and evaluate the personal development plan
- Support and promote staff welfare
Project development and controlReal unit · Chartered Management Institute
What you'll be able to do
- Identify the components of project stages and lifecycle
- Describe project methodologies and their application
- Develop a project plan, identify and mitigate risks and construct a monitor and review strategy
Resource managementReal unit · Chartered Management Institute
What you'll be able to do
- Identify and plan resources needed to meet objectives
- Select and use the resource supply chain to meet planned objectives
- Monitor and evaluate internal and external resource use to meet plans
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Identify and obtain internal project resources
- Support the efficient management of resources
- Use information for decision making
Where this can lead
Operational Risk Manager
This Operational Risk Manager role is a fantastic platform for a long and impactful career. Whether you choose to climb the leadership ladder, specialise as a technical expert, or even pivot into broader operational leadership, the skills and experience you'll gain here will set you up for significant success. We're looking for someone who sees this not just as a job, but as a critical step in their professional journey.
See the whole journey →Showing 6 roles, drawn from 90 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for CMI Level 5 Award in Management and Leadership (QCF)
16 units in this credential, in the order it lists them, awarded by Chartered Management Institute.
- Being a leader
- Conducting a management project
- Financial control
- Human resource development
- Information based decision making
- Introduction to Management and Leadership
and 10 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.