The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Change Analyst (L1)
1-2 yearsSkills to master
- Mastering the basics of change methodologies, executing tasks accurately, learning to draft effective communications, and understanding how to support workshops and surveys.
You're ready to move on when
- Consistently delivers assigned tasks on time and to a high standard.
- Proactively identifies opportunities to take on more responsibility.
- Demonstrates a keen interest in understanding the 'why' behind change initiatives.
- Receives positive feedback on their ability to learn quickly and adapt.
- 2
Project Coordinator / Project Support Officer
2-3 yearsSkills to master
- Strong organisational skills, understanding project lifecycles, stakeholder communication, and managing project documentation. You'll have seen the inner workings of a project and how people react to change.
You're ready to move on when
- Has successfully supported multiple projects through various phases.
- Has taken initiative to help with 'people-side' elements of projects (e.g., drafting user guides, organising training).
- Can clearly articulate the challenges people face during project implementations.
- Is eager to specialise in the human element of transformation.
- 3
Internal Communications Specialist
2-4 yearsSkills to master
- Crafting compelling messages, understanding different communication channels, audience segmentation, and managing feedback. You'll understand how to get messages across effectively.
You're ready to move on when
- Has successfully led internal communication campaigns for significant initiatives.
- Can demonstrate how their communications have influenced employee behaviour or understanding.
- Shows an interest in the broader 'people impact' beyond just message delivery.
- Is keen to apply communication skills directly to driving adoption and managing resistance.