The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
First-Year Attrition Rate
The percentage of early careers hires who leave the company within their first 12 months.
Target · < 10% for graduate cohorts; < 15% for apprenticeship cohortsIf we hire 50 graduates and 4 leave in their first year, that's an 8% attrition rate. You'll be digging into why that happens and trying to get it lower.
Programme Completion Rate
The percentage of individuals who successfully complete their structured early careers programme (e.g., 2-year graduate scheme).
Target · > 90% for all programmesIf 45 out of 50 apprentices finish their 18-month programme and secure a permanent role, that's a 90% completion rate. We want to see everyone make it through.
Internal Placement Rate
The percentage of programme completers who secure a permanent role within the company immediately after finishing their scheme.
Target · > 85% for all programmesOut of 45 programme completers, if 40 get permanent roles here, that's an 88% internal placement rate. It shows we're building talent the business actually wants to keep.
Programme ROI (Return on Investment)
A calculation of the value generated by early careers hires (e.g., project contributions, reduced external recruitment costs) versus the total cost of running the programme.
Target · > 1.5x within 24 months of cohort startIf a programme costs £500K to run, but the graduates contribute £800K in value and save £200K in external hiring, your ROI is 2x. This is how you prove its worth to Finance.
Diversity Representation in Cohorts
Achieving specific targets for representation of underrepresented groups (e.g., women, ethnic minorities) within each early careers intake.
Target · Achieve 40% female and 25% underrepresented ethnic group representationIf your intake of 50 graduates includes 20 women and 12 from underrepresented ethnic groups, you're hitting those targets. It's about building a truly inclusive future workforce.
Quality of Hire (Manager Feedback)
Feedback from line managers on the performance, readiness, and overall quality of early careers hires at key milestones (e.g., 6 and 12 months).
- Regular feedback surveys with managers showing an average score of 4.0/5.0 or higher. Managers actively requesting more early talent placements. Positive comments in performance reviews about their contributions and potential.
Early Talent Engagement & Satisfaction
How happy and engaged our early careers individuals are with their programme, their development, and the company overall.
- High scores on regular pulse surveys (e.g., Culture Amp) specifically for early talent cohorts. Active participation in programme events and social activities. Low levels of informal complaints or concerns raised directly with you. Positive feedback during one-to-one check-ins.
Stakeholder Buy-in & Advocacy
The level of support and active championing for early careers programmes from senior leaders and hiring managers across the business.
- Senior leaders volunteering to mentor or sponsor early talent. Hiring managers actively promoting their early careers hires. Budget approvals for programme enhancements. Being proactively consulted on talent pipeline discussions, rather than having to chase for attention.
Programme Reputation & Brand
How our early careers programmes are perceived both internally and externally, influencing attraction and retention.
- Positive feedback on Glassdoor or university forums specifically mentioning the early careers experience. Internal teams referring their friends/family to our programmes. Winning industry awards for early careers initiatives. High attendance at information sessions and campus events.
Development Impact (Kirkpatrick Level 3)
Evidence that the learning and development activities within the programme are leading to observable behaviour changes and improved skills on the job.
- Feedback from line managers confirming specific skill improvements (e.g., 'Sarah's presentation skills have dramatically improved'). Performance review data showing consistent 'meeting/exceeding expectations' for programme participants. Participants actively applying learned methodologies in their daily work, as evidenced in project reviews or coaching sessions.