The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Junior Change Analyst / Associate Change Analyst
1-2 yearsSkills to master
- Data gathering (interviews, surveys), basic process mapping, documenting impacts in templates, supporting workshops, understanding project lifecycles.
You're ready to move on when
- Consistently delivers accurate data inputs for senior analysts.
- Can clearly articulate the purpose of change management to project teams.
- Proactively identifies potential minor impacts and flags them for review.
- Demonstrates a keen interest in understanding the 'people side' of projects.
- 2
Business Analyst with Change Exposure
2-3 yearsSkills to master
- Requirements gathering, process documentation, stakeholder communication, understanding system functionalities, translating business needs into technical specs, identifying user training needs.
You're ready to move on when
- Regularly considers the 'human impact' of technical requirements.
- Has experience running small workshops or interviews with business users.
- Can articulate how a system change affects user workflows.
- Shows initiative in proposing solutions that address user adoption challenges.
- 3
Project Coordinator / Project Support Officer
2-4 yearsSkills to master
- Project planning and tracking, stakeholder communication, risk and issue management, organising meetings and workshops, understanding project governance, basic reporting.
You're ready to move on when
- Actively seeks to understand the content of the projects they support, not just the logistics.
- Has a good grasp of project risks related to people or adoption.
- Demonstrates strong organisational skills and attention to detail in project documentation.
- Shows an interest in moving beyond administrative tasks to more analytical work.


