Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England)

What you'll be able to do

• Understand the theoretical background to person-centred interactive training.
• Plan person-centred interactive training sessions to enhance whole team performance.
• Lead person-centred interactive training sessions in situ.
• Provide support to improve the performance of others.

What you'll be able to do

• Understand assessment processes within a health and social care setting.
• Lead and contribute to assessments of individuals in a health and social care setting.
• Manage the outcomes of assessments to ensure appropriate actions are taken.
• Promote others’ understanding of the role of assessment in health and social care.
• Review and evaluate the effectiveness of assessment processes and practices.

What you'll be able to do

• Demonstrate commitment to own development by identifying learning needs and engaging in relevant training and development activities.
• Demonstrate commitment to self-awareness by reflecting on own practice and seeking feedback from others.
• Manage own workload effectively by prioritising tasks, managing time, and delegating responsibilities as appropriate.

What you'll be able to do

• Understand effective decision making, including the principles of ethical decision making and the importance of involving relevant stakeholders.
• Carry out effective decision making by gathering relevant information, analysing options, and making informed decisions that are in the best interests of the individuals being supported.

What you'll be able to do

• Align objectives of own area of responsibility with those of the wider organisation, ensuring strategic alignment.
• Implement operational plans in own area of responsibility, managing resources and coordinating activities effectively.
• Monitor and evaluate operational plans in own area of responsibility, identifying areas for improvement and making necessary adjustments.

What you'll be able to do

• Understand the regulatory requirements for managing concerns and complaints in adult social care
• Understand the relevant codes of practice for managing concerns and complaints in adult social care
• Understand the relevant guidance for managing concerns and complaints in adult social care
• Develop clear and accessible procedures to address concerns and complaints effectively
• Lead the implementation of procedures and practice for addressing concerns and complaints within the organisation
• Review the effectiveness of procedures and practices for addressing concerns and complaints
• Identify areas for improvement in the procedures and practices for addressing concerns and complaints

What you'll be able to do

• Understand the legal and organisational requirements for recording information and providing reports, including data protection and confidentiality.
• Prepare professional records and reports that meet legal requirements, and agreed ways of working, ensuring accuracy, clarity, and timeliness.
• Use records and reports to inform judgements and decisions, contributing to effective care planning and service delivery.

What you'll be able to do

• Understand how to use communication skills to achieve positive interactions with individuals.
• Understand how to use communication skills to achieve positive interactions with colleagues.
• Understand how to manage conflict effectively.
• Understand how to resolve conflict effectively.
• Communicate effectively with others in a professional context.
• Develop communication practices that promote positive outcomes for individuals.
• Develop communication practices that promote positive outcomes for the organisation.

What you'll be able to do

• Understand how to use digital devices and systems in care settings.
• Understand how to handle information digitally within care settings.
• Understand how to use digital devices and systems to support individuals accessing care.
• Understand how to use digital devices and systems to monitor individuals accessing care and support.
• Understand how to communicate using digital devices in care settings.
• Understand how to collaborate using digital devices in care settings.
• Understand how to learn using digital devices in care settings.
• Understand how to maintain own online safety.
• Understand how to support individuals to be safe online.
• Understand how to support others to be safe online.
• Understand how to be responsible online.

What you'll be able to do

• Understand the complexities of different models of disability and their impact on individuals and society.
• Review how different models of disability underpin organisational practice and influence service delivery.
• Develop others’ awareness of different models of disability and promote inclusive practices.

What you'll be able to do

• Understand the principles of change management in health and social care settings.
• Facilitate a shared understanding of the need for change in health and social care settings.
• Develop an approved change management plan in health and social care settings.
• Gain support for a proposed change in health and social care settings.
• Implement approved change management plans in health and social care settings.
• Evaluate the change management process in health and social care settings.

What you'll be able to do

• Understand the benefits of coaching and mentoring practitioners in health and social care settings, including improved performance and professional development.
• Promote coaching and mentoring of practitioners in health and social care settings, encouraging participation and creating a supportive environment.
• Identify the coaching and mentoring needs of practitioners in health and social care settings, assessing their skills and development goals.
• Implement coaching and mentoring activities in health and social care settings, providing guidance and support to practitioners.
• Review the outcomes of coaching and mentoring in health and social care settings, evaluating its effectiveness and making adjustments as needed.

What you'll be able to do

• Identify immediate risks of danger to substance misusers, considering various factors and potential triggers.
• Act upon immediate risks of danger to substance misusers, following established protocols and ensuring their safety and well-being.

What you'll be able to do

• Understand the principles and requirements of the Mental Capacity Act 2005 and related legislation.
• Provide Independent Mental Capacity Advocacy (IMCA) support in accordance with legal and organisational requirements.
• Work effectively with the decision maker to ensure their views and wishes are considered.
• Challenge decisions made by the decision maker when necessary, following appropriate procedures.
• Work effectively with people who lack capacity to ensure their rights and best interests are protected.
• Work with accommodation and care review referrals, adhering to relevant guidelines and procedures.
• Work with serious medical treatment referrals, ensuring compliance with legal and ethical frameworks.
• Work with adult protection referrals, following safeguarding procedures and reporting requirements.
• Construct an IMCA written report that meets statutory requirements and provides clear and accurate information.

What you'll be able to do

• Know how Mental Health legislation affects IMHA qualifying patients, understanding their rights and entitlements.
• Provide Independent Mental Health Advocacy (IMHA) to qualifying patients, representing their views and wishes.
• Respond to requests for IMHA support in a timely and appropriate manner.
• Engage with professionals involved in the care and treatment of IMHA qualifying patients, advocating on their behalf.
• Respond to individuals who have diverse needs, adapting advocacy approaches to meet their specific requirements.
• Work safely when providing IMHA support, adhering to relevant policies and procedures.

What you'll be able to do

• Understand the principles of effective information management, including data protection and confidentiality
• Understand the legal and ethical requirements for handling sensitive information in adult social care
• Implement systems for effective information management, ensuring data security and accessibility
• Monitor and evaluate the effectiveness of information management systems, identifying areas for improvement

What you'll be able to do

• Implement organisational systems and procedures necessary to support individuals experiencing significant life events, ensuring a smooth and effective process.
• Ensure sufficient and appropriate resources to support individuals experiencing significant life events, allocating resources effectively to meet their needs.
• Ensure staff can respond to individuals experiencing significant life events, providing them with the necessary training and support.

What you'll be able to do

• Understand how the active support model translates values into person-centred practical action with individuals, demonstrating its application in real-world scenarios.
• Use practice leadership to promote positive interaction, fostering a supportive and engaging environment for individuals.
• Use practice leadership in supporting others to develop and implement person-centred daily plans to promote participation, empowering individuals to take control of their lives.
• Use practice leadership in supporting others to maintain individuals’ quality of life, ensuring their needs and preferences are met.

What you'll be able to do

• Apply current legislation and policy in end of life care in order to develop end of life services that meet regulatory requirements.
• Understand current theory and practice underpinning end of life care, demonstrating knowledge of different approaches and models.
• Lead and manage effective end of life care services, ensuring the provision of high-quality, person-centred care.
• Establish and maintain key relationships with stakeholders to lead and manage end of life care, fostering collaboration and communication.
• Support staff and others in the delivery of excellence in the end of life care service, promoting a culture of continuous improvement.
• Continuously improve the quality of the end of life care service, implementing strategies to enhance patient outcomes and experiences.

What you'll be able to do

• Develop the physical group living environment to promote positive outcomes for individuals, ensuring it meets their needs and preferences.
• Lead the planning of daily living activities, ensuring they are person-centred and promote independence.
• Lead the implementation of daily living activities, ensuring they are carried out in a safe and supportive manner.
• Lead the review of daily living activities, evaluating their effectiveness and making adjustments as necessary.
• Promote positive outcomes in a group living environment by fostering a sense of community and belonging.
• Manage a positive group living environment by implementing strategies to address conflict and promote positive behaviour.

What you'll be able to do

• Understand current national and local infection prevention and control policies, procedures and practices within the work setting.
• Lead the implementation of policies and procedures for infection prevention and control within the work setting.
• Manage the exchange of information about infections, including reporting and communication protocols.
• Lead the practice of infection prevention and control, ensuring adherence to standards and guidelines.
• Manage risk management in infection prevention and control, identifying and mitigating potential hazards.
• Review the effectiveness of policies, procedures and practices for infection prevention and control, and recommend improvements.

What you'll be able to do

• Understand current policy and practice guidance for dementia care.
• Support others to develop an understanding of current research of the impact of dementia on individuals and their families.
• Lead practice that promotes the well-being of individuals with dementia.
• Lead practice that supports staff to establish and maintain relationships with carers of individuals with dementia.
• Support staff to deliver dementia care.
• Develop own practice in leading the delivery of dementia care.

What you'll be able to do

• Understand the theory and principles that underpin person-centred practice
• Lead a person-centred practice
• Lead the implementation of active participation of individuals

What you'll be able to do

• Understand the relationship between person-centred assessment, care planning and positive risk taking for individuals, considering their needs and preferences.
• Promote understanding of the legal and policy frameworks which underpin an individual’s right to make decisions and take risks, ensuring compliance with relevant legislation.
• Develop practice which includes the individual and others in positive risk assessment and planning, promoting shared decision-making.
• Support others to understand individuals’ ambitions and the support they will need to achieve them, fostering a person-centred approach.
• Develop systems for positive risk taking, ensuring appropriate safeguards are in place.
• Evaluate the practice of positive risk-taking, identifying areas for improvement and promoting continuous development.

What you'll be able to do

• Understand the impact of change and transitions on the well-being of individuals receiving care or support.
• Lead and manage provision that supports workers to manage transitions and significant life events, promoting their well-being and resilience.

What you'll be able to do

• Understand the principles and practices of continuous quality improvement in adult social care.
• Lead continuous improvement in practice to enhance the quality of care and support provided.
• Understand how to implement effective change management strategies within an adult social care setting.
• Lead a culture that supports innovation and change to improve outcomes for individuals receiving care and support.

What you'll be able to do

• Understand health and safety requirements in adult social care, including relevant legislation, regulations, and organisational policies.
• Lead the implementation of health and safety requirements in adult social care, ensuring that staff are trained and competent.
• Understand effective risk management, including identifying, assessing, and controlling risks in the adult social care setting.
• Lead the implementation of policies, procedures and practices to effectively manage risk, ensuring that they are followed by all staff.

What you'll be able to do

• Understand person-centred, outcomes-based practice, including its key principles and benefits.
• Understand the value of person-centred practice in partnership working in enabling individuals to achieve their desired outcomes, including collaboration with other professionals and family members.
• Lead practice to facilitate positive outcomes for individuals through person-centred practice, empowering them to make choices and achieve their goals.
• Understand the role of relationships in promoting health and wellbeing, including the importance of social connections and support networks.
• Lead practice in recognising individuals’ relationships, ensuring that they are valued and supported.
• Understand positive risk-taking in the context of supporting individuals, balancing safety with autonomy and choice.
• Lead the implementation of policies, procedures and practices to manage risk and positive risk-taking, ensuring that individuals are protected while also being empowered to live fulfiling lives.

What you'll be able to do

• Understand the principles of learning and professional development in adult social care, including different learning styles and methods.
• Lead learning and professional development practices in adult social care, ensuring that staff have the skills and knowledge they need to provide high-quality care.

What you'll be able to do

• Understand the requirements for safeguarding in adult social care, including relevant legislation and guidance
• Understand the roles and responsibilities of different agencies in safeguarding adults at risk
• Lead the implementation of practices, policies and procedures to support safeguarding in adult social care, ensuring a safe and protective environment
• Promote a culture of vigilance and reporting concerns, empowering staff to identify and respond to potential abuse or neglect

What you'll be able to do

• Understand the concepts of equality, diversity, inclusion, and human rights, and their relevance to adult social care
• Understand the impact of discrimination and inequality on individuals and communities
• Lead a culture that promotes, values and celebrates equality, diversity, inclusion and human rights, challenging discriminatory practices
• Implement policies and procedures that promote equality and inclusion, ensuring fair access to services and opportunities

What you'll be able to do

• Understand how to develop a vision for the service.
• Understand how to develop a future direction for the service.
• Lead commitment to the vision of the service.
• Lead commitment to the future direction of the service.
• Lead the implementation of the vision of the service.
• Lead the implementation of the future direction of the service.

What you'll be able to do

• Understand the principles of inter-professional working within health and social care.
• Manage service objectives through the inter-professional team.
• Promote inter-professional team working.
• Manage processes for inter-professional work with individuals.
• Evaluate the effectiveness of inter-professional team work.

What you'll be able to do

• Understand factors that influence the management of domiciliary services, including legal, ethical, and organisational considerations.
• Manage domiciliary services effectively, ensuring the delivery of high-quality care and support.
• Implement systems for working safely in domiciliary services, minimising risks to individuals and staff.
• Supervise and support practitioners in order to promote individual’s needs and preferences in domiciliary services, fostering a person-centred approach.
• Respond to day to day changes and emergencies in domiciliary services, ensuring appropriate action is taken.
• Manage human resources required for domiciliary services, including recruitment, training, and performance management.

What you'll be able to do

• Understand the principles of financial management within own work setting
• Understand the regulatory requirements for financial management in a health and social care setting
• Plan budget requirements for own area of responsibility, taking into account organisational objectives
• Manage a budget effectively, monitoring income and expenditure
• Evaluate financial expenditure within own area of responsibility, identifying variances and implementing corrective actions

What you'll be able to do

• Understand the theory and principles that underpin outcome based practice in health and social care.
• Lead practice that promotes social, emotional, cultural, spiritual and intellectual well-being for individuals.
• Lead practice that promotes individuals’ health and well-being.
• Lead inclusive provision that gives individuals’ choice and control over the outcomes they want to achieve.
• Manage effective working partnerships with carers, families and significant others to achieve positive outcomes for individuals.

What you'll be able to do

• Understand the purpose of induction programmes for new staff in health and social care settings, including legal and regulatory requirements.
• Manage the induction process in health and social care settings, ensuring new staff receive appropriate training and support.
• Support the implementation of induction processes in health and social care settings, providing guidance and resources to induction trainers.
• Evaluate the effectiveness of the induction process in health and social care settings, gathering feedback and identifying areas for improvement.
• Implement improvements to the induction process in health and social care settings, based on evaluation findings and best practice guidelines.

What you'll be able to do

• Understand the importance of sustainability when using physical resources within a care setting.
• Identify the resource requirements for own area of responsibility, ensuring alignment with organisational objectives.
• Obtain required resources for own area of responsibility, adhering to budgetary constraints and procurement policies.
• Monitor and review the quality and usage of resources in own area of responsibility, identifying areas for improvement and efficiency.

What you'll be able to do

• Understand the context of quality assurance in a health and social care setting, including relevant legislation, regulations, and frameworks.
• Implement quality standards in a health and social care setting, ensuring adherence to policies and procedures.
• Lead the evaluation of quality processes in a health and social care setting, identifying areas for improvement and implementing changes.

What you'll be able to do

• Understand the legal and regulatory requirements for managing comments and complaints in adult social care
• Understand the importance of effective communication when managing comments and complaints
• Lead practice in actively listening to comments and complaints from individuals, carers, and staff
• Lead practice in responding to comments and complaints in a timely and appropriate manner
• Lead practice in using comments and complaints to improve the quality of care and support

What you'll be able to do

• Understand the importance of professional boundaries in relationships within adult social care
• Understand the principles of partnership working in adult social care
• Lead the development of effective relationships with individuals receiving care and support
• Lead the development of effective relationships with carers and families of individuals receiving care and support
• Manage working relationships with colleagues in own setting to achieve positive outcomes for individuals receiving care and support
• Work in partnerships with professionals from other organisations to achieve positive outcomes for individuals receiving care and support
• Work in partnerships with other agencies to achieve positive outcomes for individuals receiving care and support

What you'll be able to do

• Understand the purpose and practice of professional supervision in adult social care settings, including its role in supporting staff development and wellbeing.
• Provide regular professional supervision to individuals in adult social care, promoting reflective practice and addressing performance issues.

What you'll be able to do

• Understand relevant theories that underpin practice within health and social care, including their application to service delivery
• Lead the implementation of values, principles and statutory frameworks that underpin service provision in own area of work, ensuring compliance and ethical practice
• Use evidence-based practice in the provision of health and social care services, evaluating the effectiveness of interventions
• Engage others in reflective practice, promoting continuous improvement and professional development

What you'll be able to do

• Understand issues related to access to healthcare services for individuals with learning disabilities.
• Understand the healthcare needs that may affect individuals with learning disabilities.
• Understand good practice in supporting people with a learning disability to access healthcare services.
• Understand how to support others to develop, implement, monitor and review plans for healthcare.
• Develop processes to support others to meet the healthcare needs of individuals with a learning disability.
• Promote good practice to others in their support of individuals with learning disabilities accessing healthcare.

What you'll be able to do

• Understand how to raise awareness of sensory loss, identifying effective strategies and target audiences.
• Raise awareness of sensory loss, implementing appropriate activities and campaigns.
• Review action to promote awareness of sensory loss, evaluating its effectiveness and making recommendations for improvement.

What you'll be able to do

• Understand how the different and evolving theories about autism reflect the complexity of autistic spectrum conditions.
• Understand the implications of the legal and policy framework underpinning the support of individuals with autistic spectrum conditions.
• Promote good practice in the support of individuals with an autistic spectrum condition.
• Promote to others positive communication strategies for individuals with an autistic spectrum condition.
• Implement strategies to support individuals with an autistic spectrum condition to manage their sensory world.

What you'll be able to do

• Understand the principles of professional development and their application within the health and social care sector.
• Prioritise goals and targets for own professional development, aligning them with career aspirations and organisational needs.
• Prepare a professional development plan that outlines specific activities, timelines, and resources required for achieving identified goals.
• Improve performance through reflective practice, analysing experiences and identifying areas for growth and development.

What you'll be able to do

• Understand the importance of promoting individuals’ health and wellbeing.
• Lead a culture that promotes individuals’ wellbeing and independence in all aspects of day-to-day practice.
• Lead practice in promoting individuals’ health and wellbeing.

What you'll be able to do

• Understand the components of own wellbeing.
• Understand the principles of self-care.
• Understand the principles of resilience.
• Understand the importance of maintaining own wellbeing.
• Understand the importance of improving own wellbeing.
• Understand the relationship between resilience and health.
• Understand the relationship between resilience and wellbeing.
• Maintain own wellbeing.
• Improve own wellbeing.
• Manage own stress.
• Manage own anxiety.

What you'll be able to do

• Provide Independent Advocacy support to adults in a range of settings.
• Treat the individual receiving Advocacy support as an individual.
• Assist the individual receiving Advocacy support to explore choices and potential consequences.
• Support adults through a range of meetings.
• Work safely.

What you'll be able to do

• Recognise indications of substance misuse in individuals, demonstrating awareness of common signs and symptoms.
• Assess and monitor the risk associated with substance misuse, implementing appropriate safeguarding measures.
• Handle information and maintain accurate records related to substance misuse, adhering to confidentiality and data protection policies.
• Refer individuals to appropriate specialist services for substance misuse support, ensuring a smooth and timely transition.

What you'll be able to do

• Understand the principles of recruitment and selection processes within health and social care settings.
• Understand the requirements of recruitment and selection processes within health and social care settings.
• Contribute effectively to the recruitment process in health and social care settings.
• Participate effectively in the selection process in health and social care settings.
• Evaluate the effectiveness of recruitment processes in health and social care settings.
• Evaluate the effectiveness of selection processes in health and social care settings.

What you'll be able to do

• Understand the impact of the last days of life on the individual experiencing them.
• Understand the impact of the last days of life on the individual's family and significant others.
• Understand how to respond to common symptoms experienced by individuals in the last days of life.
• Support individuals during the last days of life, providing comfort and care.
• Support the family and significant others of individuals during the last days of life.
• Respond to the changing needs of an individual during the last days of life, adapting support as required.
• Work according to national guidelines relating to end-of-life care.
• Work according to local policies and procedures relating to end-of-life care.
• Take into account the preferences and wishes of the individual after their death, ensuring these are respected where possible.
• Manage own feelings in relation to an individual’s dying or death, seeking support when needed.

What you'll be able to do

• Understand the implications of multiple conditions and/or disabilities for the individual, considering the impact on their physical, emotional, and social well-being.
• Support an individual with multiple conditions and/or disabilities, providing person-centred care that meets their specific needs.
• Develop others to support the individual with multiple conditions and/or disabilities, providing training and guidance to ensure consistent and effective care.
• Review service provision in respect of individuals with multiple conditions and/or disabilities, identifying areas for improvement and ensuring accessibility and inclusivity.

What you'll be able to do

• Understand language development.
• Understand factors that affect the language and communication of an individual with sensory loss.
• Understand the complexities of specialist communication systems.
• Support the individual with communication.
• Support others to make use of specialist communication.
• Review communication work.

What you'll be able to do

• Understand the contribution that assistive technology can make to the lives of individuals, promoting independence and well-being.
• Facilitate the use of assistive technology for individuals, ensuring they are able to use it effectively and safely.
• Develop others to facilitate the use of assistive technology, providing training and support.
• Review the provision of assistive technology, ensuring it meets the needs of individuals and is used effectively.

What you'll be able to do

• Provide effective leadership for a team within an adult social care setting.
• Manage teamwork effectively to achieve organisational goals and positive outcomes.

What you'll be able to do

• Understand the principles of effective resource management in adult social care settings
• Understand the principles of effective human resource management in adult social care settings
• Understand the different types of market provision available in adult social care
• Understand the benefits of integrated approaches in health and social care for individuals receiving care and support
• Understand the challenges of implementing integrated approaches in health and social care

What you'll be able to do

• Understand the relevant legislation and statutory guidance that underpins the provision of adult social care services.
• Understand the internal governance arrangements within own organisation and how they contribute to effective service delivery.
• Understand the systems and requirements for the regulation of adult social care services in England.
• Understand the inspection and regulation system and process in adult social care in England, including the roles of relevant bodies.
• Understand the inspection and regulation process in own service, including how to prepare for and respond to inspections.

What you'll be able to do

• Understand leadership and management theories and styles.
• Understand leadership and management in adult social care.

What you'll be able to do

• Understand the principles of mental capacity as defined by relevant legislation and guidance
• Understand the legal requirements relating to consent in adult social care
• Understand the different types of restrictive practices used in adult social care settings
• Understand the potential impact of restrictive practices on individuals receiving care and support

What you'll be able to do

• Understand the core principles of advance care planning and its importance in empowering individuals.
• Understand the process of advance care planning, including the legal and ethical considerations.
• Understand the person-centred approach to advance care planning, ensuring individual preferences and wishes are respected.

What you'll be able to do

• Understand the importance of differentiating between the individual and the disability.
• Understand the concept of physical disability.
• Understand the impact of living with a physical disability within society.
• Understand the importance of promoting inclusion and independence.

What you'll be able to do

• Understand the factors that impact on an individual with sensory loss, including physical, psychological, and social aspects.
• Understand the importance of effective communication for individuals with sensory loss, adapting communication methods to meet their specific needs.
• Understand the main causes and conditions of sensory loss, including their impact on individuals' lives.
• Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken, providing appropriate support and referral.

What you'll be able to do

• Understand the attributes of effective team performance
• Support team development
• Promote shared purpose within a team
• Promote a ‘no-blame culture’ within a team
• Understand different styles of leadership and management

What you'll be able to do

• Understand common features of support during the last days of life.
• Understand the impact of the last days of life on the individual and others.
• Support individuals and others during the last days of life.
• Understand the actions to be taken following an individual’s death.
• Manage own feelings in relation to an individual’s dying or death.

What you'll be able to do

• Understand the policies, procedures and practices for safe working with children and young people within the adult sector.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed.

What you'll be able to do

• Understand the nature and causes of Acquired Brain Injury.
• Understand the impact of Acquired Brain Injury on individuals' physical, cognitive, and emotional functioning.
• Understand the specialist communication needs of an individual with Acquired Brain Injury, including alternative and augmentative communication methods.
• Understand the impact that personality changes can have on an individual with Acquired Brain Injury and those providing support, including strategies for managing these changes.
• Understand the impact of behaviour that challenges resulting from Acquired Brain Injury and strategies for managing such behaviour in a care setting.

What you'll be able to do

• Understand the impact of the ageing process on older people, including physical, psychological, and social changes.
• Understand attitudes of society to older people and how these attitudes can affect their well-being and quality of life.
• Understand the importance of using person-centred approaches with older people to promote their dignity and autonomy.
• Understand the importance of independence for older people and how to support them to maintain their independence for as long as possible.

What you'll be able to do

• Understand the neurology of dementia, including the different types and their impact on brain function.
• Understand the impact of recognition and diagnosis of dementia on individuals, families, and carers.
• Understand how dementia care must be underpinned by a person-centred approach, respecting the individual's rights, dignity, and preferences.

What you'll be able to do

• Justify a topic for research within services for health and social care or children and young people, demonstrating its relevance and potential impact.
• Understand how the components of research are used, including research methodologies, data collection methods, and ethical considerations.
• Conduct a research project within services for health and social care or children and young people, following ethical guidelines and research protocols.
• Analyse research findings, drawing valid conclusions and making recommendations for practice.

What you'll be able to do

• Address the range of communication requirements in own role, ensuring effective and appropriate communication.
• Improve communication systems and practices that support positive outcomes for individuals receiving care or support.
• Improve communication systems to support partnership working with other professionals and organisations.
• Use systems for effective information management, maintaining confidentiality and adhering to data protection regulations.