Gateway Qualifications Limited · RQF Level 1

Gateway Qualifications Level 1 Extended Certificate in Digital and IT Skills

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 1
  • Total credits30
  • Guided learning240 hours
  • Units in this qualification40

Awarded by Gateway Qualifications Limited · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

This Level 1 Extended Certificate in Digital and IT Skills allows learners to broaden their knowledge of digital technologies. Units cover topics such as computer-aided design, cybersecurity, and digital skills projects, making it suitable for individuals seeking a more in-depth introduction to the field.

These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Computer-Aided DesignReal unit · Gateway Qualifications Limited
This unit introduces learners to computer-aided design (CAD) software and its applications in producing 2D and 3D drawings. You'll understand the importance of complying with national and international drawing standards to meet specified requirements.

What you'll be able to do

  • Describe the features and functions of different CAD software packages
  • Explain the importance of complying with national and international drawing standards in CAD
  • Use CAD software to produce 2D drawings to meet specified requirements, including dimensions and tolerances
  • Use CAD software to produce 3D drawings to meet specified requirements, including visualisation and rendering
Computer-Aided DesignReal unit · Gateway Qualifications Limited
You'll gain knowledge of CAD software features and functions, and the importance of adhering to national and international drawing standards. They will develop practical skills to produce industry-standard 2D and 3D drawings.

What you'll be able to do

  • Understand the features and functions of Computer-Aided Design (CAD) software.
  • Understand the importance of complying with national and international drawing standards in CAD.
  • Produce 2D drawings using CAD software to meet industry standards.
  • Produce 3D drawings using CAD software to meet industry standards.
Computerised Accounting SoftwareReal unit · Gateway Qualifications Limited
It teaches you to manage accounting data, process business transactions, and produce accounting documents and summary reports using computerised accounting software. You'll develop skills in data input, storage, retrieval, backup, reconciliation, customisation, and presentation.

What you'll be able to do

  • Manage accounting data effectively
  • Process business transactions accurately
  • Produce accounting documents in a clear and concise manner
  • Produce summary reports that are informative and easy to understand
Computerised Accounting SoftwareReal unit · Gateway Qualifications Limited
You'll develop the ability to manage accounting data, process business transactions accurately, and produce accounting documents using computerised accounting software. The unit focuses on data input, secure storage, retrieval, and presentation of accounting information.

What you'll be able to do

  • Manage accounting data effectively
  • Process business transactions accurately
  • Produce accounting documents in a clear and concise manner
  • Produce summary reports that are informative and easy to understand
CybersecurityReal unit · Gateway Qualifications Limited
You'll gain an understanding of cybersecurity principles, including security protection, risk management, and measures to safeguard IT systems and data. The unit also covers legal and ethical requirements, enabling learners to implement appropriate security policies and practices.

What you'll be able to do

  • Understand security protection issues relating to IT systems and data
  • Understand risk management issues relating to IT systems and data
  • Understand measures to protect IT systems and data from current threats
  • Understand measures to protect IT systems and data from evolving threats
  • Implement measures to protect IT systems
  • Implement measures to protect data
  • Understand current legal requirements relating to IT security
  • Understand current ethical requirements relating to IT security
  • Understand IT security policies
  • Understand IT security procedures
CybersecurityReal unit · Gateway Qualifications Limited
You'll develop foundational knowledge of cybersecurity, including cybercrime types, protective methods, and relevant legislation and codes of conduct. The unit covers the impact of cybercrime and practical measures to maintain cybersecurity.

What you'll be able to do

  • Define cybercrime and describe different types of cyber threats
  • Explain protective methods to maintain cybersecurity, including firewalls, antivirus software, and password management
  • Describe legislation and codes of conduct related to cybersecurity, including data protection laws and ethical hacking guidelines
Database Design and DevelopementReal unit · Gateway Qualifications Limited
This unit covers the structure and principles of relational databases. You'll design, develop, and test a database to meet requirements, use database techniques to analyse and present data, and review the database for potential improvements.

What you'll be able to do

  • Know about the structure, components and underlying principles of databases, including relational database management systems
  • Utilise database tools and techniques to design, develop, and rigorously test a relational database that effectively meets specified requirements
  • Use appropriate database techniques to analyse data and present findings in a clear and understandable format
  • Critically review a relational database, identifying potential issues and suggesting improvements to its design and functionality
Database SoftwareReal unit · Gateway Qualifications Limited
You'll learn to use database software for accurate data entry, editing, organisation, and retrieval. This unit covers key database features, data types, and the importance of data validation and integrity to meet specific requirements.

What you'll be able to do

  • Effectively use database software tools to accurately enter, edit, and organise routine data.
  • Retrieve and print specific database records in order to meet clearly defined requirements.
Desktop Publishing SoftwareReal unit · Gateway Qualifications Limited
It teaches you to create and proof publications using desktop publishing software tailored to a specified purpose and audience. You'll manipulate content to enhance the publication and prepare it for printing.

What you'll be able to do

  • Create a publication to meet a specified purpose
  • Create a publication that is appropriate for a specified audience
  • Manipulate content to enhance a publication
  • Proof a publication
  • Print a publication
Desktop Publishing SoftwareReal unit · Gateway Qualifications Limited
This unit provides learners with skills to create a range of publications using desktop publishing software for different purposes and audiences. You'll select templates and layouts, manipulate content, and proof and print publications effectively.

What you'll be able to do

  • Create a range of publications using desktop publishing software, considering different purposes and target audiences
  • Select appropriate templates and layouts for different types of publications
  • Incorporate text, images, and other multimedia elements into publications
  • Manipulate text content within publications to enhance readability and visual appeal
  • Manipulate images and graphics within publications to improve their impact and effectiveness
  • Apply design principles to enhance the overall appearance and effectiveness of publications
  • Proofread publications to identify and correct errors in spelling, grammar, and layout
  • Print publications using appropriate settings to achieve the desired output quality
Diary ManagementReal unit · Gateway Qualifications Limited
It teaches you to manage appointments and schedules using online calendar software. You'll create, edit, and delete calendar entries, manage and share calendars, and customise settings to suit individual preferences.

What you'll be able to do

  • Effectively use online calendar software to manage appointments and schedules
  • Accurately manage calendar entries, including creating, editing, and deleting appointments
  • Manage and share calendars with others, controlling access and permissions as required
Digital GraphicsReal unit · Gateway Qualifications Limited
This unit covers the principles of digital graphics, including resolution, colour modes, and file formats. You'll plan, develop, review, and refine bitmap and vector graphics using appropriate software to meet client briefs and design specifications.

What you'll be able to do

  • Understand the fundamental principles underpinning digital graphics creation and manipulation.
  • Plan design ideas for bitmap digital graphics in response to a given client brief, considering target audience and purpose.
  • Plan design ideas for vector digital graphics in response to a given client brief, considering target audience and purpose.
  • Develop bitmap digital graphics according to the planned design, utilising appropriate software and techniques.
  • Develop vector digital graphics according to the planned design, utilising appropriate software and techniques.
  • Review bitmap digital graphics against the original client brief and design specifications.
  • Refine bitmap digital graphics based on the review, making necessary adjustments to improve quality and meet requirements.
  • Review vector digital graphics against the original client brief and design specifications.
  • Refine vector digital graphics based on the review, making necessary adjustments to improve quality and meet requirements.
Digital GraphicsReal unit · Gateway Qualifications Limited
You'll understand digital graphics concepts and principles, including colour theory. They will plan, create, and review digital graphics projects using appropriate software and techniques to meet specific client requirements and objectives.

What you'll be able to do

  • Understand the fundamental concepts and principles of digital graphics
  • Plan digital graphics projects effectively to meet specific client requirements and objectives
  • Create digital graphics using appropriate software and techniques
  • Review digital graphics, identifying areas for improvement and ensuring they meet the required standards
Digital Skills Career ProgressionReal unit · Gateway Qualifications Limited
You'll understand digital skills valued by employers and required in various job roles. They will produce a digital skills development plan to support career progression and employability within their intended career path.

What you'll be able to do

  • Identify the digital skills that are highly valued by employers in various industries
  • Describe the importance of digital skills for career advancement and employability
  • Identify the specific digital skills required in different job roles within the digital sector
  • Explain how digital skills contribute to effective performance in various job roles
  • Produce a digital skills development plan that aligns with intended career or progression goals
  • Set realistic and achievable goals for improving specific digital skills
  • Identify resources and opportunities for developing digital skills, such as online courses, workshops, and mentoring programmes
  • Outline a timeline for achieving the goals outlined in the digital skills development plan
Digital Skills ProjectReal unit · Gateway Qualifications Limited
It teaches you to propose, plan, develop, present, and review a digital skills project. You'll gain experience in project management, digital tool utilisation, and communication to deliver a project that meets defined objectives and resource constraints.

What you'll be able to do

  • Propose ideas for a digital skills project, demonstrating creativity and feasibility
  • Plan a digital skills project, including defining objectives, scope, and resources
  • Develop a digital skills project to meet proposal requirements, utilising appropriate tools and techniques
  • Present a digital skills project, communicating key features and benefits effectively
  • Review a digital skills project, evaluating its success against objectives and identifying areas for improvement
Digital Skills ProjectReal unit · Gateway Qualifications Limited
You'll learn to identify, plan, research, and carry out a digital skills project aligned with their interests and learning objectives. They will select appropriate resources and tools, present their findings, and evaluate the project outcomes.

What you'll be able to do

  • Identify a suitable digital skills project based on personal interests and learning objectives
  • Select appropriate resources and tools for the chosen digital skills project
  • Plan the stages and activities required to complete the digital skills project within a given timeframe
  • Carry out research to gather information and insights relevant to the digital skills project
  • Analyse research findings to inform the development of the digital skills project
  • Undertake practical activities to develop the digital skills project, applying relevant digital tools and techniques
  • Document the development process of the digital skills project, including challenges faced and solutions implemented
  • Present the completed digital skills project to an audience, demonstrating acquired skills and knowledge
  • Evaluate the success of the digital skills project against the initial plan and objectives
  • Reflect on the learning experience and identify areas for further development of digital skills
Games Design and DevelopmentReal unit · Gateway Qualifications Limited
This unit covers the purpose, types, and platforms of computer games. You'll generate ideas, plan a game design, develop and present a prototype, and review the design and prototype for improvements.

What you'll be able to do

  • Describe the purpose of computer games
  • Identify different types of computer games
  • Identify different platforms for computer games
  • Generate ideas for a game design
  • Plan a game design effectively
  • Develop a game prototype
  • Present a game prototype clearly
  • Review the computer game design, identifying areas for improvement
  • Review the game prototype, identifying areas for improvement
Games Design and DevelopmentReal unit · Gateway Qualifications Limited
You'll explore various computer game genres and platforms, and understand how target audiences influence game design. They will acquire skills to design, develop, test, and review a computer game in response to a client brief using appropriate software tools.

What you'll be able to do

  • Understand the different types of computer games available, including their genres, platforms, and target audiences.
  • Design a computer game in response to a client brief, considering gameplay, storyline, and target audience.
  • Develop a computer game based on the design, utilising appropriate software and tools.
  • Test a computer game to identify and resolve any bugs or issues.
  • Review a computer game to evaluate its overall quality, gameplay, and adherence to the original design brief.
IT Support FundamentalsReal unit · Gateway Qualifications Limited
This unit introduces learners to the fundamental components of IT systems, including hardware and software, and the role of IT support within an organisation. You'll develop practical skills to install, update, and test hardware and software to diagnose and resolve common IT issues.

What you'll be able to do

  • Know about the different types of hardware and software components that make up IT systems.
  • Know about the role and responsibilities of IT Support within an organisation, including service provision and problem resolution.
  • Install and update hardware and software components to effectively support user needs and maintain system functionality.
  • Perform hardware and software tests to diagnose and resolve common IT problems, ensuring minimal disruption to users.
IT Technical SupportReal unit · Gateway Qualifications Limited
You'll gain knowledge of IT support roles within organisations and procedures for diagnosing IT faults. They will develop practical skills to install, configure, and test hardware and software in IT systems and mobile devices to meet user requirements.

What you'll be able to do

  • Describe the role of IT support within different types of organisations
  • Explain the procedures used when diagnosing IT faults, including troubleshooting techniques
  • Install hardware components in IT systems according to given specifications and user requirements
  • Configure hardware components in IT systems to ensure optimal performance and compatibility
  • Test hardware installations in IT systems to verify functionality and meet user requirements
  • Install software applications in IT systems and mobile devices according to given specifications and user requirements
  • Configure software applications in IT systems and mobile devices to meet user requirements
  • Test software installations in IT systems and mobile devices to verify functionality and meet user requirements
  • Apply safety measures to IT systems and mobile devices to prevent damage and ensure user safety
  • Apply security measures to IT systems and mobile devices to protect data and prevent unauthorised access
Interactive MediaReal unit · Gateway Qualifications Limited
This unit provides learners with knowledge of interactive media products and their applications across sectors. You'll design, develop, test, and review interactive media products in response to a design brief, considering user interaction and engagement.

What you'll be able to do

  • Understand the characteristics and applications of various interactive media products.
  • Design an interactive media product in response to a given design brief, considering target audience and objectives.
  • Develop and rigorously test an interactive media product to ensure it functions as intended.
  • Review an interactive media product, evaluating its effectiveness and identifying areas for improvement.
Interactive MediaReal unit · Gateway Qualifications Limited
This unit covers the characteristics and applications of interactive media products. You'll learn to design, develop, test, and refine interactive media products based on a design brief, considering user needs and technical constraints.

What you'll be able to do

  • Understand the characteristics and applications of different interactive media products.
  • Design an interactive media product based on a given design brief, considering user needs and technical constraints.
  • Develop an interactive media product using appropriate tools and techniques.
  • Test the functionality and usability of an interactive media product.
  • Review and refine an interactive media product based on testing and feedback.
Introduction to NetworkingReal unit · Gateway Qualifications Limited
You'll be introduced to networking fundamentals, including network types, features, and uses. They will design, develop, test, and review networks to meet user requirements, ensuring performance, security, and identifying areas for improvement.

What you'll be able to do

  • Describe the features of different types of networks, including LANs, WANs, and wireless networks
  • Explain the uses of networks in various contexts, such as home, business, and education
  • Design a network to meet user requirements, considering factors such as bandwidth, security, and scalability
  • Develop a network according to the design specifications, configuring hardware and software components
  • Test a network to ensure it meets performance and security requirements
  • Review a network, identifying areas for improvement and recommending modifications
Introduction to ProgrammingReal unit · Gateway Qualifications Limited
This unit introduces learners to fundamental programming principles such as sequence, selection, and iteration. You'll design, develop, test, document, and review a simple computer program using a graphic-based programming language in response to a client brief.

What you'll be able to do

  • Describe the basic principles of programming
  • Design a simple computer program in response to a client brief
  • Develop the program using a graphic-based programming language
  • Test the program thoroughly
  • Document the program clearly
  • Review the program, identifying areas for improvement
NetworkingReal unit · Gateway Qualifications Limited
You'll understand network components, protocols, and applications. They will develop skills to configure secure networks, implement security measures, troubleshoot issues, and review network performance and security.

What you'll be able to do

  • Understand the function of different network components, protocols, and applications.
  • Configure a secure network, implementing appropriate security measures.
  • Troubleshoot common network issues and identify potential solutions.
  • Review a network's performance and security, suggesting improvements.
Photo Editing SoftwareReal unit · Gateway Qualifications Limited
It teaches you to use photo editing software to adjust, modify, and prepare digital images to meet specific requirements. You'll develop skills in optimising images for various uses, including web and print, by adjusting brightness, contrast, colour balance, cropping, and resizing.

What you'll be able to do

  • Use photo editing software for a specific purpose
  • Adjust digital images to meet requirements
  • Modify digital images to meet requirements
  • Prepare digital images to meet requirements
Photo Editing SoftwareReal unit · Gateway Qualifications Limited
It teaches you to use photo editing software proficiently for a defined purpose. You'll adjust, modify, and prepare digital images by applying appropriate tools and techniques to meet specific requirements.

What you'll be able to do

  • Use photo editing software proficiently for a specific, defined purpose
  • Adjust, modify, and prepare digital images to meet specific requirements, ensuring they are suitable for their intended use
Presentation SoftwareReal unit · Gateway Qualifications Limited
You'll learn to create, layout, edit, and format presentations using presentation software for different purposes and audiences. The unit covers effective use of slide layouts, transitions, and animations to enhance presentations.

What you'll be able to do

  • Create a presentation for different purposes
  • Create a presentation for different audiences
  • Layout presentations
  • Edit presentations
  • Format presentations
Presentation SoftwareReal unit · Gateway Qualifications Limited
You'll learn to create, amend, edit, and format presentations using presentation software. The unit covers tailoring presentations for different purposes and audiences while ensuring accessibility and effective visual communication.

What you'll be able to do

  • Create a presentation suitable for different purposes
  • Create a presentation suitable for different audiences
  • Amend the layout of a presentation to ensure accessibility
  • Edit a presentation to ensure accessibility
  • Format a presentation to ensure accessibility
Social Media MarketingReal unit · Gateway Qualifications Limited
You'll understand the role of social media marketing and how campaigns engage target audiences. They will develop skills to create a proposal for a social media marketing campaign to promote a product or service effectively.

What you'll be able to do

  • Understand the role and importance of social media marketing in contemporary business
  • Understand how social media marketing campaigns can be strategically used to effectively engage target audiences
  • Create a comprehensive proposal for a social media marketing campaign designed to promote a specific product or service
Social Media MarketingReal unit · Gateway Qualifications Limited
You'll explore social media marketing concepts, platforms, and audience engagement strategies. They will plan social media marketing activities to promote products or services, considering target audiences and marketing objectives.

What you'll be able to do

  • Know the key concepts and terminology associated with social media marketing.
  • Know the different social media platforms and their respective audiences.
  • Know how social media marketing can be used to engage with audiences and build relationships.
  • Know how social media marketing can be used to promote products or services.
  • Plan social media marketing activities to promote a specific product or service, considering target audience and marketing objectives.
Spreadsheet SoftwareReal unit · Gateway Qualifications Limited
This unit covers the key features and functions of spreadsheet software, enabling learners to create and refine spreadsheets to organise and analyse data effectively. You'll learn to improve spreadsheet usability and productivity through appropriate functions and formulas.

What you'll be able to do

  • Understand the key features and functions of spreadsheet software applications.
  • Understand how spreadsheets are used in various contexts to organise, analyse, and present data.
  • Create a spreadsheet using appropriate software to improve productivity in a given task.
  • Review a spreadsheet for accuracy, clarity, and functionality.
  • Refine a spreadsheet to improve usability, ensuring it is easy to navigate and understand.
Spreadsheet SoftwareReal unit · Gateway Qualifications Limited
You'll understand the diverse purposes of spreadsheet software and its key features. They will be able to create spreadsheets tailored to specific requirements and critically review them to ensure accuracy, fitness for purpose, and user needs are met.

What you'll be able to do

  • Know how spreadsheet software can be effectively used for a variety of different purposes and applications.
  • Create spreadsheets tailored to meet specific requirements and achieve different purposes.
  • Review spreadsheets critically to ensure they are fit for purpose, accurate, and meet user needs.
Using Digital TechnologiesReal unit · Gateway Qualifications Limited
This unit provides learners with an understanding of the societal role and impact of digital technologies. You'll develop the ability to interact with digital services and communications for specific purposes, adhering to ethical and data protection considerations.

What you'll be able to do

  • Understand the impact and role of digital technologies in contemporary society.
  • Interact effectively with digital services for specific purposes, demonstrating appropriate online behaviour.
  • Engage with online document systems to complete tasks, adhering to data protection guidelines.
  • Interact and engage with digital communications for specific purposes, demonstrating effective communication skills.
Using Digital TechnologiesReal unit · Gateway Qualifications Limited
This unit provides learners with an understanding of digital technologies and their applications in everyday life. You'll learn to use digital services for accessing information, communication, and completing transactions effectively.

What you'll be able to do

  • Know about different types of digital technologies and their applications.
  • Use digital services effectively for a range of purposes.
  • Use online document systems to create, edit, and share documents.
Virtual MeetingsReal unit · Gateway Qualifications Limited
It teaches you to set up, schedule, host, and manage virtual meetings using suitable software and tools. You'll develop skills in facilitating communication, controlling access, and contributing effectively to virtual meeting objectives.

What you'll be able to do

  • Set up and schedule virtual meetings using appropriate software and tools.
  • Host virtual meetings, ensuring effective communication and participation.
  • Participate in virtual meetings, contributing to discussions and achieving meeting objectives.
  • Manage virtual meetings, including controlling access, muting participants, and sharing content.
Website DesignReal unit · Gateway Qualifications Limited
You'll gain knowledge of website uses and features and develop skills to design, create, test, and review a website for a specified audience and purpose. The unit includes practical use of website building tools and ensuring usability.

What you'll be able to do

  • Know the uses of websites
  • Know the features of websites
  • Design a website for a specified audience
  • Design a website for a specified purpose
  • Create a website
  • Test a website
  • Review a website
Website Design and DevelopmentReal unit · Gateway Qualifications Limited
You'll gain an understanding of website design and development principles. They will design, plan, create, test, and refine a functional website in response to a client brief, ensuring it meets the needs of a specified audience and purpose.

What you'll be able to do

  • Understand the fundamental principles of website design and development.
  • Design a website that is appropriate for a specified audience and purpose.
  • Produce comprehensive planning documentation for a website in direct response to a client brief.
  • Create a functional website using appropriate technologies and techniques.
  • Thoroughly test, review, and refine a website to ensure optimal functionality and usability.
Word Processing SoftwareReal unit · Gateway Qualifications Limited
This unit equips learners with skills to edit, format, and arrange information within word processed documents for specific purposes. You'll modify styles and layouts, proofread for accuracy and clarity, and prepare documents for printing.

What you'll be able to do

  • Edit information within word processed documents to ensure accuracy and clarity
  • Format information within word processed documents using appropriate styles and layouts
  • Arrange information within word processed documents to create a logical and visually appealing structure for specific purposes
  • Modify the style of word processed documents to enhance readability and visual impact
  • Modify the layout of word processed documents to improve presentation and meet specific requirements
  • Proofread documents to identify and correct errors in spelling, grammar, and punctuation
  • Print documents using appropriate settings to achieve the desired output quality
Word Processing SoftwareReal unit · Gateway Qualifications Limited
You'll learn to create, edit, and proof word processed documents for specific purposes. The unit covers modifying style and layout to enhance presentation and effectively printing documents using appropriate software features.

What you'll be able to do

  • Create information within word processed documents for specific purposes
  • Edit information within word processed documents for specific purposes
  • Modify style to enhance document presentation
  • Modify layout to enhance document presentation
  • Proof documents
  • Print documents

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Computer-Aided DesignComputer-Aided DesignComputerised Accounting SoftwareComputerised Accounting SoftwareCybersecurityCybersecurityDatabase Design and DevelopementDatabase Software

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
Gateway Qualifications Level 1 Extended Certificate in Digital and IT Skills
  • Create Digital Presentations
  • Create enhanced digital presentations
  • Develop skills and competencies about social media channels and digital platforms
  • Edit and enhance images using a digital kiosk
  • Produce enhanced digital documents
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

IT Support Technician

Your career here isn't a fixed path; it's a journey you'll shape. We're committed to giving you the opportunities, training, and support to explore where your talents can take you, whether that's deeper into technical specialisation or into leadership. The key is your drive to learn and make an impact.

See the whole journey →

Showing 6 roles, drawn from 92 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Create Digital PresentationsCreate enhanced digital presentationsDevelop skills and competencies about social media channels and digital platformsEdit and enhance images using a digital kioskProduce enhanced digital documents

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Computer-Aided DesignLevel 1

Applied to your work in any of these jobs

This unit introduces learners to computer-aided design (CAD) software and its applications in producing 2D and 3D drawings. Learners will understand the importance of complying with national and international drawing standards to meet specified requirements.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Gateway Qualifications Level 1 Extended Certificate in Digital and IT Skills

26 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.

  1. Computer-Aided Design
  2. Computerised Accounting Software
  3. Cybersecurity
  4. Database Design and Developement
  5. Database Software
  6. Desktop Publishing Software

and 20 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.