Pearson Education Ltd · RQF Level 5

Pearson BTEC Level 5 Diploma in Leadership and Management for Adult Care (England)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 5
  • Total credits86
  • Guided learning568 hours
  • Units in this qualification29

Awarded by Pearson Education Ltd · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Carry out a Research Project in a Care SettingReal unit · Pearson Education Ltd

What you'll be able to do

  • Plan a research project in a care setting
  • Conduct preparatory tasks for a research project
  • Conduct a research project in a care setting
  • Present research findings
Deliver Person-centred Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand outcomes-based and person-centred practice in adult care
  • Lead practice to facilitate positive outcomes for individuals through person-centred practice in adult care
  • Lead an inclusive approach in adult care
  • Promote continuous quality improvement in adult care
  • Understand how to promote a safe and trusting culture in adult care
Develop Procedures and Practice to Respond to Concerns and Complaints in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the management of concerns and complaints in adult care
  • Lead practice to address concerns and complaints in adult care
  • Develop a person-centred approach to addressing concerns and complaints in adult care
  • Review procedures for addressing concerns and complaints in adult care
Develop, Implement and Evaluate Operational Plans in Own Area of Responsibility in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand how to align skills and competencies with objectives of organisation
  • Implement operational plans in own area of responsibility
  • Monitor and evaluate operational plans in own area of responsibility
Entrepreneurial Skills and Innovation in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the market for provision of adult care services
  • Work with others to support an entrepreneurial culture in adult care
  • Develop a vision for the future of the service in adult care
  • Understand principles of change management in adult care
Facilitate Change in Care SettingsReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the principles of change management in care settings
  • Facilitate a shared understanding of the need for change in a care setting
  • Develop an approved change management plan in a care setting
  • Gain support for a proposed change in a care setting
  • Implement an approved change management plan in a care setting
  • Evaluate the change management process in a care setting
Facilitate Coaching and Mentoring of Practitioners in Care SettingsReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the processes for coaching and mentoring practitioners in care settings
  • Understand the benefits for the organisation of effective coaching and mentoring support for practitioners in care settings
  • Promote coaching and mentoring of practitioners in care settings
  • Identify the coaching and mentoring needs of practitioners in care settings
  • Implement coaching and mentoring activities in care settings
  • Review the outcomes of coaching and mentoring in care settings
Governance and Regulatory Processes in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand legislation and statutory requirements that underpin adult care provision
  • Understand systems and requirements for the regulation of adult care services
  • Understand internal governance arrangements within own adult care organisation
  • Lead preparation for the inspection process
Lead Active Support in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand how the active support approach underpins person-centred practice
  • Communicate the aims of active support to users of services and others
  • Support others to develop skills that promote the engagement of users of services
  • Lead others to develop and implement person-centred support plans
  • Lead others to maintain the quality of life of users of services
Lead Communication in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand theoretical models of communication used in adult care
  • Understand systems of communication and information management used in adult care settings
  • Lead and support communication practices in adult care
  • Lead practice in information management systems in adult care
Lead Decision making in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand effective decision making in adult care
  • Understand partnership approaches in facilitating decision making in adult care
  • Carry out effective decision making in adult care
Lead the Management of Transitions in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the impact of transitions and significant life events on the health and wellbeing of individuals
  • Lead and manage colleagues in supporting users of services through transitions and significant life events
Leadership and Management in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Know leadership and management concepts, theories and models in the context of adult care
  • Understand leadership and management in adult care
  • Understand leadership of teams in adult care
  • Provide leadership and management in establishing a positive values-based culture in own adult care setting
  • Lead and manage teams in adult care through change
  • Reflect on own performance as a leader and manager in adult care
Manage Domiciliary Adult Care ServicesReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand factors that influence the management of domiciliary adult care services
  • Manage provision of domiciliary adult care services
  • Implement systems for safeguarding of users of services and staff in domiciliary services
  • Support practitioners to promote person-centred care in domiciliary adult care services
  • Respond to day-to-day demands and emergencies in domiciliary services
  • Manage human resources required for domiciliary adult care services
Manage Group Living for AdultsReal unit · Pearson Education Ltd

What you'll be able to do

  • Lead development of the physical group living environment in adult care
  • Lead the implementation of daily living activities in adult care
  • Promote positive outcomes for users of services in a group living environment in adult care
  • Manage a positive group living environment in adult care
Manage Provision to Support Users of Services with Multiple Conditions and/or DisabilitiesReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the implications of multiple conditions and/or disabilities for users of services
  • Support a user of services with multiple conditions and/or disabilities
  • Develop others to support users of services with multiple conditions and/or disabilities
  • Review service provision in respect of users of services with multiple conditions and/or disabilities
Manage Quality in Care SettingsReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand how to monitor quality assurance in care settings
  • Lead on the development and implementation of quality standards in own setting
  • Review and monitor quality assurance processes in own setting
Manage Residential Adult Care ServicesReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand factors that influence the management of residential adult care services
  • Manage provision of residential adult care services
  • Implement systems for safeguarding of users of services and staff in residential adult care services
  • Support practitioners to promote person-centred care in residential adult care services
  • Respond to day-to-day demands and emergencies in residential adult care services
  • Manage human resources required for residential adult care services
Manage Resources in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand principles for effective resource management in adult care
  • Understand own role in resource management within own adult care organisation
  • Lead on human resource management in adult care
Manage Safeguarding, Protection and Risk in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Manage safeguarding resources in adult care
  • Understand how to lead the response to suspected or alleged abuse of children or young people encountered in an adult care setting
  • Lead health and safety compliance in adult care
  • Manage the use of restrictive practices in adult care
  • Understand how to address concerns about safeguarding in an adult care setting
  • Manage positive risk taking in adult care
  • Understand issues related to mental capacity in adult care
Manage Self in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Demonstrate self-awareness in the adult care workplace
  • Manage own behaviour in the adult care workplace
  • Manage own workload in the adult care workplace
  • Understand the importance of personal development to the role of adult care manager
  • Understand how to promote the vision of the adult care organisation
Manage a Partnership Approach in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the context of effective relationships and partnership working in adult care
  • Lead effective relationships to promote partnership working
  • Work in partnership with organisations and community groups
  • Lead and support others in dealing with challenging situations
Professional Development, Supervision and Performance Management in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand principles of professional development in adult care
  • Understand the purpose and practice of professional supervision in adult care settings
  • Understand own role in supporting performance management through effective approaches to professional supervision in adult care
  • Provide professional supervision in own adult care setting
Recruitment and Selection in Care SettingsReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand recruitment and selection processes in care settings
  • Participate in recruitment and selection processes in care settings
  • Evaluate recruitment and selection processes in care settings
Support Community Partnerships in Health and Social CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the role of community partnership working
  • Engage with community partnerships to inform and support practice
  • Support the setting up of a community partnership
  • Contribute to running a community partnership
  • Contribute to reviewing community partnerships
  • Supervise and support the development of other community development practitioners
Support End of Life Care in Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the impact of regulatory and national guidance on developing agreed ways of working in end of life care in adult care
  • Understand the factors that can affect planning of end of life care in adult care
  • Understand the importance of promoting person-centred planning in end of life care
  • Lead on the development and implementation of agreed ways of working in end of life care
  • Address sensitive issues in relation to end of life care in adult care
  • Understand the role of organisations and support services available to users of services and their family and friends
The Use of Assessment Processes in Care SettingsReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand assessment processes used in planning care for a user of services in a care setting
  • Understand the effects of assessment processes for the user of services and their family in care settings
  • Lead and contribute to assessments in care settings
  • Manage the outcomes of assessments in care settings
  • Understand the role of the practitioner as a part of the multidisciplinary team
  • Evaluate the care/support plan and make recommendations as a part of the review process
Understand Dementia CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand the neurology of dementia
  • Understand person-centred approaches to planning care for users of services diagnosed with dementia and their families and friends
  • Lead in the development of care for users of services with dementia
  • Work in partnership when supporting users of services with dementia and their families and friends
Understand Physical Disability in the Context of Adult CareReal unit · Pearson Education Ltd

What you'll be able to do

  • Understand physical disabilities and their possible impacts on individuals
  • Understand possible effects of living with a physical disability within society
  • Understand the importance of differentiating between a user of services and their disability in adult care
  • Understand how to promote inclusion and independence when working with users of services with physical disabilities in adult care

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Carry out a Research Project in a Care SettingDeliver Person-centred Adult CareDevelop Procedures and Practice to Respond to Concerns and Complaints in Adult CareDevelop, Implement and Evaluate Operational Plans in Own Area of Responsibility in Adult CareEntrepreneurial Skills and Innovation in Adult CareFacilitate Change in Care SettingsFacilitate Coaching and Mentoring of Practitioners in Care SettingsGovernance and Regulatory Processes in Adult Care

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
Pearson BTEC Level 5 Diploma in Leadership and Management for Adult Care (England)
  • Actively engage in the safe selection and recruitment of workers and their retention in care services
  • Assess whether home haemodialysis is feasible for a patient
  • Coach and Mentor Participants to Bring About Effective Behaviour Change
  • Conduct a strategic review of the commissioning
  • Contribute to the assessment of needs and the planning, evaluation and review of individualised programmes of care for individuals
  • Empower communities to improve their own health and wellbeing
  • Enable coachee or mentee to access alternative support
  • Evaluate treatment plans with individuals and those involved in their care
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Community Investment Coordinator

Your journey starts here as an Associate, building a robust foundation in competitive intelligence. We're committed to supporting your growth, providing the tools and mentorship you need to carve out a successful and impactful career within Zavmo and beyond. The future of competitive strategy is exciting, and we want you to be a part of shaping it.

See the whole journey →

Showing 6 roles, drawn from 72 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Actively engage in the safe selection and recruitment of workers and their retention in care servicesAssess whether home haemodialysis is feasible for a patientCoach and Mentor Participants to Bring About Effective Behaviour ChangeConduct a strategic review of the commissioningContribute to the assessment of needs and the planning, evaluation and review of individualised programmes of care for individualsContribute to the assessment of needs and the planning, evaluation and review of individualised programmes of care for individualsEmpower communities to improve their own health and wellbeingEnable coachee or mentee to access alternative supportEvaluate treatment plans with individuals and those involved in their careFacilitate Community LeadershipFacilitate and manage change within care services through reflective, motivating and flexible leadershipFacilitate community leadershipHand over aspects of renal care and treatment to patients and carersLead and manage change in commissioning activitiesLead and manage effective communication that promotes positive outcomes for people within care servicesLead and manage provision of care services that respects, protects and promotes the rights and responsibilities of peopleManage and evaluate systems, procedures and practices for assessments, plans and reviews within care servicesManage the quality of commissioning, procurement and contracting services+11 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Carry out a Research Project in a Care SettingLevel 5

Applied to your work in any of these jobs

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Pearson BTEC Level 5 Diploma in Leadership and Management for Adult Care (England)

29 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.

  1. Carry out a Research Project in a Care Setting
  2. Deliver Person-centred Adult Care
  3. Develop Procedures and Practice to Respond to Concerns and Complaints in Adult Care
  4. Develop, Implement and Evaluate Operational Plans in Own Area of Responsibility in Adult Care
  5. Entrepreneurial Skills and Innovation in Adult Care
  6. Facilitate Change in Care Settings

and 23 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.