Innovate Awarding · RQF Level 5
IAO Level 5 Diploma in Leadership & Management For Adult Care
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits90
- Guided learning283 hours
- Units in this qualification50
Awarded by Innovate Awarding · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess the individual in a health and social care settingReal unit · Innovate Awarding
What you'll be able to do
- Understand current legislative and policy frameworks for statutory assessment
- Lead and contribute to assessments
- Manage the outcomes of assessments
- Promote others’ understanding of the role of assessment
- Review and evaluate the effectiveness of assessment
Continuous improvement in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand continuous improvement in practice in adult care
- Develop a culture of continuous improvement in adult care
Decision making in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand effective decision-making
- Carry out effective decision making
Develop and evaluate operational plans for own area of responsibilityReal unit · Innovate Awarding
What you'll be able to do
- Align the objectives of own area of responsibility with those of own organisation
- Implement operational plans in own area of responsibility
- Monitor and evaluate operational plans in own area of responsibility
Develop procedures and practice to respond to concerns and complaintsReal unit · Innovate Awarding
What you'll be able to do
- 1.Understand legislation and guidance underpinning the management of concerns and complaints2.Develop procedures to address concerns and complaints3.Lead the implementation of procedures and practice for addressing concerns and complaints4.Review the procedures and practices for addressing concerns and complaints
Develop provision for family supportReal unit · Innovate Awarding
What you'll be able to do
- Understand the key policies and legislative frameworks that govern the provision of family support
- Understand how to develop provision for family support
- Understand how to implement provision for family support
- Understand how to support others to establish positive relationships with families
Entrepreneurial skills in adult careReal unit · Innovate Awarding
What you'll be able to do
- Work with others to support an entrepreneurial culture
- Understand the market of provision for adult services
Equality, diversity and inclusion in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand the context of equality, diversity and inclusion in adult care
- Promote good practice in equality, diversity and inclusion in adult care
- Manage the risks when balancing individual rights and professional duty of care
Explore models of disabilityReal unit · Innovate Awarding
What you'll be able to do
- Understand the complexities of models of disability
- Review how models of disability underpin organisational practice
- Develop others’ awareness of models of disability
Facilitate coaching and mentoring of practitioners in health and social care settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the benefits of coaching and mentoring practitioners in health and social care settings
- Promote coaching and mentoring of practitioners in health and social care settings
- Identify the coaching and mentoring needs of practitioners in health and social care settings
- Implement coaching and mentoring activities in health and social care settings
- Review the outcomes of coaching and mentoring in health and social care settings
Facilitate the development of effective group practice in health and social care settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand how groups develop and function in health and social care settings
- Create a climate that facilitates effective groups in health and social care settings
- Facilitate a group in health and social care settings
- Enhance learning in health and social care settings
- Monitor and review the work of a group in health and social care settings
Health and safety, risk taking and risk management in adult careReal unit · Innovate Awarding
What you'll be able to do
- Lead the implementation of health and safety procedures
- Understand positive risk taking
- Understand issues around mental capacity and consent
- Lead the implementation of policies, procedures and practices to manage risk
Identify and act upon immediate risk of danger to substance misusersReal unit · Innovate Awarding
What you'll be able to do
- Identify immediate risk of danger to substance misusers
- Act upon immediate risk of danger to substance misusers
Implement the positive behavioural support modelReal unit · Innovate Awarding
What you'll be able to do
- Understand the context of the Positive Behavioural Support model
- Understand the term ‘challenging behaviour’
- Understand the context in which challenging behaviour occurs
- Contribute to the functional analysis in relation to an individual's challenging behaviour
- Understand the key characteristics of Positive Behavioural Support
- Implement primary prevention strategies
- Use a person-centred approach to develop plans that promote participation
- Implement secondary prevention strategies
- Implement non-aversive reactive strategies
Innovation and change in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand how to develop a vision for the future of the service
- Understand principles of effective change management
Lead active supportReal unit · Innovate Awarding
What you'll be able to do
- Understand how the active support model translates values into person-centred practical action with individuals
- Use practice leadership to promote positive interaction
- Use practice leadership in supporting others to develop and implement person-centred daily plans to promote participation
- Use practice leadership in supporting others to maintain individuals’ quality of life
Lead and manage a team in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand theories of leadership and management
- Understand leadership and management in adult care
- Lead commitment to a vision for the service
- Provide leadership for a team
- Manage team working
Lead interactive trainingReal unit · Innovate Awarding
What you'll be able to do
- Understand the theoretical background to person centred interactive training
- Plan person-centred interactive training sessions to enhance whole team performance
- Lead person-centred interactive training sessions in situ
- Provide support to improve the performance of others
Lead practice for communication and information management in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand the role of communication in adult care settings
- Develop communication systems and practices that support positive outcomes
- Implement systems for effective information management
Lead the management of transitionsReal unit · Innovate Awarding
What you'll be able to do
- Understand the impact of change and transitions on the well-being of individuals
- Lead and manage provision that supports workers to manage transitions and significant life events
Manage Resources in Adult CareReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles for effective resource management
- Understand the principles of human resource management
Manage an inter-professional team in an adult care settingReal unit · Innovate Awarding
What you'll be able to do
- Understand inter-professional working in adult care services
- Deliver service objectives through the inter-professional team in the adult care service
- Facilitate inter-professional team working in adult care services
- Manage processes for inter-professional work with individuals in adult care services
- Evaluate the effectiveness of inter-professional team work in adult care services
Manage quality in adult care servicesReal unit · Innovate Awarding
What you'll be able to do
- 1.Understand the context of quality assurance in adult care services 2.Implement quality standards in adult care services 3.Lead the evaluation of quality processes in adult care services
Manage self for leadership in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand the importance of self-awareness
- Manage your own behaviour
- Manage your own workload
- Undertake own professional development
Managing concerns and complaints in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand the management of concerns and complaints
- Lead practice to address concerns and complaints
Outcomes based person centred practice in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand outcomes based and person-centred practice in adult care
- Achieve positive outcomes for individuals through the management of person-centred practice
- Lead practice to achieve healthcare outcomes
Partnership working in adult careReal unit · Innovate Awarding
What you'll be able to do
- 1.Understand partnership working in adult care settings2.Be able to lead effective relationships with individuals, carers and their families3.Be able to manage working relationships with colleagues to achieve positive outcomes for individuals4.Be able to work in partnership with professionals in other agencies
Principles of supporting individuals with a learning disability regarding sexuality and sexual healthReal unit · Innovate Awarding
What you'll be able to do
- Understand the development of human sexuality
- Understand how the sexual development of individuals with a learning disability can differ
- Understand the issues of sexual health and how these can be supported
- Understand relevant legislation influencing the support of sexuality and sexual health for individuals with learning disabilities
Professional development in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand professional development in adult care
- Understand how to manage professional development in adult care
- Understand the importance of litreacy, numeracy and digital skills in adult care
Promote access to healthcare for individuals with learning disabilitiesReal unit · Innovate Awarding
What you'll be able to do
- 1.Understand issues related to access to health care services for individuals with learning disabilities2.Understand the health care needs that may affect individuals with learning disabilities3.Understand good practice in supporting people with a learning disability to access health care services4.Explain how to support others to develop’ implement
- Monitor and review plans for health care 5.Be able to develop processes to support others to meet the health care needs of individuals with a learning disability6.Be able to promote good practice to others in their support of individuals with learning disabilities accessing health care
Promote awareness of sensory lossReal unit · Innovate Awarding
What you'll be able to do
- Understand how to raise awareness of sensory loss
- Raise awareness of sensory loss
- Review action to promote awareness of sensory loss
Providing independent mental capacity advocacy deprivation of liberty safeguardsReal unit · Innovate Awarding
What you'll be able to do
- Understand legislation underpinning Deprivation of Liberty Safeguards or the formal provisions of the Mental Health Act
- Provide the statutory Independent Mental Capacity Advocate Deprivation of Liberty Safeguards (IMCA DOLS) service
- Construct an Independent Mental Capacity Advocate Deprivation of Liberty Safeguards (IMCA DOLS) written report that meets statutory requirements
- Challenge Independent Mental Capacity Advocate Deprivation of Liberty Safeguards (IMCA DOLS) decisions
Recognise indications of substance misuse and refer individuals to relevant servicesReal unit · Innovate Awarding
What you'll be able to do
- Recognise indications of substance misuse and refer individuals to relevant services
- Assess and Monitor risk
- Handle information and maintain records
- Refer individuals to appropriate services
Safeguarding and protection in adult careReal unit · Innovate Awarding
What you'll be able to do
- Lead the implementation of policies and procedures to support safeguarding of vulnerable adults 3.Support safeguarding of children and young people encountered in an adult care service 4.Understand the use and impact of restrictive practices ?
Supervision and performance management in adult careReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles of professional supervision in adult care
- Prepare for professional supervision in adult care
- Facilitate the supervision process in adult care
- Understand how to address performance management and related issues
Support individuals to access education, training or employmentReal unit · Innovate Awarding
What you'll be able to do
- Understand the value of engagement in training, education or employment for individuals
- Understand how legislation, guidance and codes of practice supports an individual to access training, education or employment
- Understand the support available to individuals accessing education, training or employment
- Support an individual to identify and access education, training and employment that meets their needs and preferences
- Support individuals to undertake education, training or employment
- Evaluate engagement in education, training or employment
Support individuals to access housing and accommodation servicesReal unit · Innovate Awarding
What you'll be able to do
- 1.Understand support available to access housing and accommodation services2.Be able to work with individuals to identify housing and accommodation services that meet their needs3.Be able to work with individuals to plan access to housing and accommodation services4.Be able to work with individuals to access housing and accommodation services
Support individuals with multiple conditions or disabilitiesReal unit · Innovate Awarding
What you'll be able to do
- Understand the implications of multiple conditions and/or disabilities for the individual
- Support an individual with multiple conditions and/or disabilities
- Develop others to support the individual with multiple conditions and/or disabilities
- Review service provision in respect of individual with multiple conditions and/or disabilities
Support individuals with sensory loss with communicationReal unit · Innovate Awarding
What you'll be able to do
- Understand language development
- Understand factors that affect the language and communication of an individual with sensory loss
- Understand the complexities of specialist communication systems
- Support the individual with communication
- Support others to make use of specialist communication
Support the use of assistive technologyReal unit · Innovate Awarding
What you'll be able to do
- Understand the contribution that assistive technology can make to the lives of individuals
- Facilitate the use of assistive technology
- Review the provision of assistive technology
Understand advanced care planningReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles of advance care planning
- Understand the process of advance care planning
- Understand the person-centred approach to advance care planning
Understand how to manage a teamReal unit · Innovate Awarding
What you'll be able to do
- Understand the attributes of effective team performance
- Support team development
- Understand how to promote shared purpose within a team
- Promote a ‘no blame culture’ within a team
Understand partnership workingReal unit · Innovate Awarding
What you'll be able to do
- Understand partnership working
Understand physical disabilityReal unit · Innovate Awarding
What you'll be able to do
- Understand the importance of differentiating between the individual and the disability
- Understand the concept of physical disability
- Understand the impact of living with a physical disability within society
- Understand the importance of promoting inclusion and independence for individuals with physical disabilities
Understand the impact of acquired brain injury on individualsReal unit · Innovate Awarding
What you'll be able to do
- Understand Acquired Brain Injury
- Understand the impact on individuals of Acquired Brain Injury
- Understand the specialist communication needs of an individual with Acquired Brain Injury
- Understand the impact that personality changes can have on an individual and those providing support
- Understand the impact of challenging behaviour
Understand the process and experience of dementiaReal unit · Innovate Awarding
What you'll be able to do
- 1.Understand the neurology of dementia 2.Understand the impact of recognition and diagnosis of dementia3.Understand how dementia care must be underpinned by a person-centred approach
Understanding governance and regulatory processes for adult careReal unit · Innovate Awarding
What you'll be able to do
- Understanding governance and regulatory processes for adult care
- Understand the role of governance and accountability in adult care
- Understand requirements for regulation and inspection of adult care services
- Understand the remit of those involved in registration and inspection in adult care
- Understand the inspection process in adult care services
- Understand the wider range of regulatory requirements that apply to the service
Understanding professional supervision practiceReal unit · Innovate Awarding
What you'll be able to do
- Understand the purpose of supervision
- Understand how to support individuals within professional supervision
- Understand how formal supervision supports performance
Undertake a research project within services for health and social careReal unit · Innovate Awarding
What you'll be able to do
- Justify a topic for research within services for health and social care
- Understand how the components of research are used
- Conduct a research project within services for health and social care
- Analyse your research findings
Work with families, carers and individuals during times of crisisReal unit · Innovate Awarding
What you'll be able to do
- Understand current legislation, policy and practice when working with individuals, carers and families in times of crisis
- Develop risk management strategies when working with individuals, carers and families in times of crisis
- Respond during times of crisis
- Review the outcomes of requests for action during times of crisis
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assist customers to identify and access personal development opportunities
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- Engage and Support Learners
- Implement interventions with individuals at risk of osteoporosis
- Lead and manage effective communication that promotes positive outcomes for people within care services
- Lead risk management in commissioning, procurement and contracting
- Manage the quality of services involving volunteers
- Manage the transition of IT services
Where this can lead
Lead Training Delivery Specialist
Your journey here is what you make it. We're committed to supporting your growth, whether that's becoming a top-tier individual contributor, leading a team, or eventually shaping the entire learning strategy for our organisation. The key is your drive to learn, adapt, and make a real difference to how our people develop.
See the whole journey →Showing 6 roles, drawn from 30 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for IAO Level 5 Diploma in Leadership & Management For Adult Care
50 units in this credential, in the order it lists them, awarded by Innovate Awarding.
- Assess the individual in a health and social care setting
- Continuous improvement in adult care
- Decision making in adult care
- Develop and evaluate operational plans for own area of responsibility
- Develop procedures and practice to respond to concerns and complaints
- Develop provision for family support
and 44 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.