AIM Qualifications · RQF Level 3
AIM Qualifications Level 3 Award in Employability and Leadership Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits10
- Guided learning84 hours
- Units in this qualification58
Awarded by AIM Qualifications · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units AIM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Analyse and Present Business DataReal unit · AIM Qualifications
What you'll be able to do
- Analyse business data and draw relevant conclusions.
Analyse and Report DataReal unit · AIM Qualifications
What you'll be able to do
- Report on data findings effectively.
Analyse and present business dataReal unit · AIM Qualifications
What you'll be able to do
- Understand the analysis and presentation of business data
- Analyse quantitative and qualitative business data
- Present the analysis of business data
Applying Coaching Skills to Improve Performance Within an OrganisationReal unit · AIM Qualifications
What you'll be able to do
- Understand roles and responsibilities of a coach in raising standards in an organisation.
- Understand the relationships between coaches, coachees and other professionals.
- Conduct formal and informal activities to enable improved performance for a coachee.
- Report on progress in raising standards in an organisational setting.
- Keep relevant records of coaching.
- Maintain confidentiality of information.
Applying Coaching Skills to Improve Performance within an OrganisationReal unit · AIM Qualifications
What you'll be able to do
- Learners can demonstrate effective coaching skills.
Applying Interaction Skills for Information, Advice or GuidanceReal unit · AIM Qualifications
What you'll be able to do
- Interact confidently and provide guidance.
Approaches to Counselling SkillsReal unit · AIM Qualifications
What you'll be able to do
- Understand different approaches to using counselling skills.
- Understand cultural influences on approaches to counselling.
- Know skills and techniques relevant to different approaches to counselling.
- Use skills and techniques relevant to different approaches to counselling.
Approaches to Counselling SkillsReal unit · AIM Qualifications
What you'll be able to do
- Learners can apply counselling skills in appropriate scenarios.
Building a Personal Career PortfolioReal unit · AIM Qualifications
What you'll be able to do
- Understand how own personal qualities, skills, abilities, experience and knowledge and can contribute to future opportunities and goals
- Understand how different types of information can be used to evidence own personal qualities, skills, abilities experience and knowledge
- Understand how a portfolio of information can be used to evidence own personal qualities, skills, abilities experience and knowledge
- Understand what needs to be included in a Curriculum Vitae (CV)
- Evaluate progress towards personal goals
Building a Personal Career PortfolioReal unit · AIM Qualifications
What you'll be able to do
- Build and present a career portfolio.
Chair and Lead MeetingsReal unit · AIM Qualifications
What you'll be able to do
- Learners will effectively manage meeting dynamics.
Chair and lead meetingsReal unit · AIM Qualifications
What you'll be able to do
- Prepare to lead meetings
- Chair and lead meetings
- Deal with post-meeting matters
Communication in the WorkplaceReal unit · AIM Qualifications
What you'll be able to do
- Learners can apply communication skills effectively in the workplace.
Communication in the WorkplaceReal unit · AIM Qualifications
What you'll be able to do
- Understand the lines of communication within own organisation
- Understand the need to communicate effectively with team members
- Define tasks for interpretation by others
- Understand how conflict is dealt with in own organisation
Contribute to the Improvement of Business PerformanceReal unit · AIM Qualifications
What you'll be able to do
- Learners can propose improvements for business processes.
Contribute to the improvement of business performanceReal unit · AIM Qualifications
What you'll be able to do
- Understand the principles of resolving business problems
- Understand improvement techniques and processes
- Solve problems in business
- Contribute to the improvement of activities
Database SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Learners can effectively use database software for data management.
Desktop Publishing SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Learners can design and produce publications using software tools.
Developing Interpersonal SkillsReal unit · AIM Qualifications
What you'll be able to do
- Know key interpersonal skills required by managers, staff and volunteers within an organisational context.
- Use effective communication techniques.
- Use assertive communication skills during interactions with staff, volunteers and service users.
- Use negotiating and influencing skills to support effective service delivery.
- Plan improvements to communication in own organisation.
Developing Leadership SkillsReal unit · AIM Qualifications
What you'll be able to do
- Understand the key characteristics of an effective leader.
- Understand the skills involved in being an effective leader.
- Understand the relationship of leader and team member.
- Plan own personal development of leadership skills.
Developing Personal Study SkillsReal unit · AIM Qualifications
What you'll be able to do
- Locate, retrieve and store information efficiently.
- Read and respond to written materials.
- Produce written materials for specific purposes.
- Use basic IT applications to enhance own learning.
- Make appropriate personal contributions in individual and group discussions.
Developing Presentation SkillsReal unit · AIM Qualifications
What you'll be able to do
- Understand the reasons for making formal presentations and the different types of formal presentation. Understand the key issues involved in the preparation and delivery of a formal presentation. Be able to use visual images in communication with an audience. Be able to demonstrate a technique for scripting a presentation. Be able to follow health and safety requirements involved in using equipment for presentations. Be able to carry out and evaluate a formal presentation.
Developing Research SkillsReal unit · AIM Qualifications
What you'll be able to do
- Understand different types of research methods and their uses.
- Plan a piece of research
- Carry out a piece of research
- Report on a piece of research
- Evaluate a piece of research.
Implement changeReal unit · AIM Qualifications
What you'll be able to do
- Understand the principles of change management
- Plan the implementation of change
- Manage the implementation of a change plan
- Evaluate the effectiveness of the implementation of change plans
Improving Own Learning and PerformanceReal unit · AIM Qualifications
What you'll be able to do
- Know about different ways of learning which reflect own likes and dislikes, Be able to use own strengths, aptitudes and skills to determine realistic learning targets, Be able to make decisions about how to achieve learning targets, Be able to review performance against own learning targets
Learning Champions in the WorkplaceReal unit · AIM Qualifications
What you'll be able to do
- Understand the importance of lifelong learning.
- Understand the role of Learning Champions within an organisation.
- Identify skills gaps and learning needs within an organisation.
- Carry out a learning plan for an individual within an organisation.
- Understand the impact of training on an organisation.
Manage an office facilityReal unit · AIM Qualifications
What you'll be able to do
- Understand the management of an office facility
- Manage and maintain an office facility
- Close and archive a legal file
Manage individuals' development in the workplaceReal unit · AIM Qualifications
What you'll be able to do
- Carry out performance appraisals
- Support the learning and development of individual team members
Managing Your Own LearningReal unit · AIM Qualifications
What you'll be able to do
- Know own learning goals., Understand opportunities and practical issues involved in pursuing learning goals., Be able to plan a programme to achieve learning goals., Understand the learning environment., Be able to follow the learning programme and review progress., Be able to review the learning programme.
Monitor information systemsReal unit · AIM Qualifications
What you'll be able to do
- Understand how information systems are used
- Monitor information systems
Negotiate in a business environmentReal unit · AIM Qualifications
What you'll be able to do
- Understand the principles underpinning negotiation
- Prepare for business negotiations
- Carry out business negotiations
Nutrition and Healthy EatingReal unit · AIM Qualifications
What you'll be able to do
- Understand the function of food
- Understand the relationship between food and health
- Understand the basic principles of weight control
- Understand why a balanced diet is required to maximise performance
- Understand how to promote healthy eating
Participate in a projectReal unit · AIM Qualifications
What you'll be able to do
- Understand how to manage a project
- Support the delivery of a project
Personal Career PlanningReal unit · AIM Qualifications
What you'll be able to do
- Understand own strengths, qualities, skills and abilities.
- Understand relevant sources of information, advice and guidance in relation to career management.
- Know how own abilities relate to own preferred learning and career opportunities
- Plan for transition to the next stage of education, training or work.
Personal Career PreparationReal unit · AIM Qualifications
What you'll be able to do
- Understand own aptitude for different career options.
- Investigate relevant sources of information, advice and guidance in relation to career preparation.
Presentation SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Input and combine text and other information within presentation slides.
- Use presentation software tools to structure, edit and format presentations.
- Prepare interactive slideshow for presentation.
Principles of Coaching Within an OrganisationReal unit · AIM Qualifications
What you'll be able to do
- Understand the purpose of coaching within an organisation.
- Understand how coaching differs from mentoring.
- Know different models of coaching.
- Understand the importance of coaching to an organisation.
- Understand the importance of effective communication in an organisation.
- Understand the importance of emotional intelligence in coaching.
- Understand the importance of team working in an organisation.
- Understand own development needs.
Principles of digital marketing and researchReal unit · AIM Qualifications
What you'll be able to do
- Understand the role and requirements of digital marketing in contemporary business environments.
- Understand the principles of search engine optimisation (SEO) and its impact on online visibility.
- Understand the principles of marketing research using the internet, including online surveys, social media monitoring, and web analytics.
- Understand the principles of digital marketing device and message design, considering user experience and accessibility.
- Understand how to use digital technology for marketing purposes, including social media marketing, email marketing, and content marketing.
Principles of marketing and evaluationReal unit · AIM Qualifications
What you'll be able to do
- Understand the fundamental principles of market segmentation and its importance in marketing.
- Understand how to assess market opportunities for new products and/or services, considering factors such as market size, growth potential, and competitive landscape.
- Understand the principles of marketing strategy development, including target market identification, positioning, and the marketing mix (4Ps).
- Understand how to evaluate the effectiveness of a marketing strategy using key performance indicators (KPIs) and other relevant metrics.
Problem Solving SkillsReal unit · AIM Qualifications
What you'll be able to do
- Know factors that might influence potential solutions to a given problem.
- Use evidence to assist problem solving.
- Propose a response to a given problem.
- Review the effectiveness of an approach to solving a problem.
Project Management SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Create a new project within project management software
- Define the scope and objectives of a project clearly
- Enter information about project tasks, including start and end dates
- Enter information about resources required for project tasks
- Edit information about project tasks and resources as needed
- Update information about project progress regularly
- Select appropriate tools and techniques to display project status visually
- Use appropriate tools and techniques to report on project status accurately
Recognising Employment OpportunitiesReal unit · AIM Qualifications
What you'll be able to do
- Understand different forms of employment, Understand the concept of the labour market
Research Skills for Academic StudyReal unit · AIM Qualifications
What you'll be able to do
- Understand how to plan research on a given topic.
- Assess the reliability of a range of different types of information sources.
- Utilise information to inform own writing.
- Utilise information to inform own writing.
Resolve customers’ complaintsReal unit · AIM Qualifications
What you'll be able to do
- Understand the monitoring and resolution of customers’ complaints
- Deal with customers’ complaints
Spreadsheet SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Use a spreadsheet to enter, edit and organise numerical and other data.
- Select and use appropriate formulas and data analysis tools and techniques to meet requirements.
- Use tools and techniques to present, and format and publish spreadsheet information.
Support individuals who are bereavedReal unit · AIM Qualifications
What you'll be able to do
- Understand the effects of bereavement on individuals
- Understand principles for supporting individuals who are bereaved
- Support individuals to express their response to loss
- Support individuals who are bereaved
- Understand the role of specialist agencies in supporting individuals who are bereaved
- Manage own feelings when providing support for individuals who are bereaved
Theory of Team Building SkillsReal unit · AIM Qualifications
What you'll be able to do
- Understand the characteristics of a successful team leader, Be able to review leadership skills, Understand team roles, Understand objective setting, Know about communicating objectives to the team
Understand mental well-being and mental health promotionReal unit · AIM Qualifications
What you'll be able to do
- Understand different views on the nature of mental well-being and mental health and the factors that may influence both
- Implement an effective strategy for promoting mental well-being and mental health with individuals and groups
Understand the customer service environmentReal unit · AIM Qualifications
What you'll be able to do
- Understand the concepts and practices underpinning customer service delivery
- Understand the relationship between customer service and a brand
- Understand the structure of customer service
- Understand the implications of legislation on customer service delivery
Understanding Employment Rights, Contracts and PayReal unit · AIM Qualifications
What you'll be able to do
- Understand employment legislation.
- Know about statutory and contractual employment rights.
- Understand a contract of employment.
- Understand the implications of breach of contract.
- Understand how pay is worked out.
Understanding Social Diversity in the CommunityReal unit · AIM Qualifications
What you'll be able to do
- Understand the social diversity of citizens in the local community and the UK. Understand the importance of active participation in the local community. Know how to access employment opportunities in a diverse community.
Understanding Stress and Stress Management TechniquesReal unit · AIM Qualifications
What you'll be able to do
- Understand the term ‘stress’.
- Recognise signs and symptoms of stress.
- Understand potential causes of stress in everyday life.
- Use stress management techniques.
- Develop a stress management action plan.
Undertaking an Enterprise ProjectReal unit · AIM Qualifications
What you'll be able to do
- Select an enterprise project for a particular target market
- Know about the costs involved in setting up the product or service
- Understand the significance of effective marketing
- Plan, monitor and review the enterprise project
Using Coaching SkillsReal unit · AIM Qualifications
What you'll be able to do
- Understand the coaching process.
- Know techniques used in coaching.
- Prepare for a coaching interview.
- Use coaching skills.
- Agree individual learning and development targets with coachee.
- Reflect on own coaching practice.
Using Teamwork SkillsReal unit · AIM Qualifications
What you'll be able to do
- Contribute to the setting of group and individual goals.
- Understand responsibilities of members of the group in achieving goals.
- Undertake group activities.
- Review activities.
Website SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Create structures and styles and use them to produce websites.
- Select and use website software tools and features to develop multiple page websites with multimedia and interactive features.
- Publish and test multiple page websites with multimedia and interactive features.
Word Processing SoftwareReal unit · AIM Qualifications
What you'll be able to do
- Enter and combine text and other information accurately within word processing documents
- Create and modify appropriate layouts, structures and styles for word processing documents.
- Use word processing software tools and techniques to format and present documents effectively to meet requirements
Work ExperienceReal unit · AIM Qualifications
What you'll be able to do
- Know the business of the organisation and requirements of own role.
- Follow workplace procedures.
- Identify what was learnt from the work experience.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Co-produce action plans to assist stakeholders in improving environments and practices to promote mental health
- Encourage stakeholders to see the value of improving
- Implement Change
- Negotiate agreements with partners in a food and drink business
- Use word processing software according to your needs as a freelancer in creative and cultural industries
Where this can lead
Executive Coach
The journey from Executive Coach is rich with possibilities, whether you choose to deepen your specialism, lead a team, or shape the broader talent strategy of an organisation. Your commitment to developing leaders will open many doors.
See the whole journey →Showing 1 roles, drawn from 2 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
This unit focuses on enabling learners to understand how to analyse business data and present it effectively to stakeholders.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for AIM Qualifications Level 3 Award in Employability and Leadership Skills
51 units in this credential, in the order it lists them, awarded by AIM Qualifications.
- Analyse and present business data
- Analyse and Report Data
- Applying Coaching Skills to Improve Performance within an Organisation
- Applying Interaction Skills for Information, Advice or Guidance
- Approaches to Counselling Skills
- Building a Personal Career Portfolio
and 45 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.