Cambridge OCR · RQF Level 2
Cambridge OCR Level 2 Cambridge Technical Certificate in IT
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits25
- Guided learning180 hours
- Units in this qualification18
Awarded by Cambridge OCR · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
A vocationally-related qualification, the Level 2 Cambridge Technical Certificate in IT, allows learners to develop skills and knowledge in areas such as emerging technologies and IT support functions. It is designed for individuals seeking a career in the digital technology sector.
These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Building IT systemsReal unit · Cambridge OCR
What you'll be able to do
- Understand the role of IT technical support in maintaining and troubleshooting IT systems.
- Design IT systems that effectively meet specified business needs and requirements.
- Select appropriate components for the designed IT systems, considering factors such as performance, compatibility, and cost.
- Build and configure IT systems according to the design specifications to meet the identified business needs.
Creating a computer networkReal unit · Cambridge OCR
What you'll be able to do
- Identify the key components of computer networks, including hardware and software elements
- Describe the functions and interrelationships of different network components
- Prepare a detailed plan for the installation of computer networks, taking into account specific business needs and requirements
- Select appropriate hardware and software resources for network installation based on business needs
- Create functional computer networks according to the prepared plan and business requirements
- Test and troubleshoot network connectivity and performance to ensure optimal operation
- Implement security measures to protect computer networks from unauthorised access and cyber threats
- Monitor network security and address potential vulnerabilities to maintain a secure network environment
Creating business solutionsReal unit · Cambridge OCR
What you'll be able to do
- Understand the role of the digital business practitioner in identifying and implementing IT solutions for business needs.
- Design effective IT solutions to meet specific business needs and objectives.
- Present proposed business solutions to stakeholders, clearly communicating their benefits and feasibility.
- Use IT applications effectively to meet various business needs, such as communication, data analysis, and project management.
Creating mobile applications for businessReal unit · Cambridge OCR
What you'll be able to do
- Describe the various uses of mobile applications within different business environments
- Explain the benefits and limitations of using mobile applications for business purposes
- Create mobile applications that address specific business requirements and user needs
- Develop user-friendly interfaces and intuitive navigation for mobile applications
- Gather feedback from users on the performance and usability of mobile applications
- Improve mobile applications based on user feedback and identified areas for enhancement
- Implement changes to application functionality, design, and performance to meet user expectations
Creating programming solutions for businessReal unit · Cambridge OCR
What you'll be able to do
- Understand the roles and responsibilities of software practitioners involved in developing business solutions.
- Research the features and capabilities of different programming languages used for creating business solutions.
- Plan business solutions using appropriate programming languages, considering factors such as functionality, scalability, and maintainability.
- Create functional business solutions using programming languages, adhering to coding standards and best practices.
Creating visual business productsReal unit · Cambridge OCR
What you'll be able to do
- Know the principles of creating effective visual products for business use
- Select appropriate software and hardware for creating visual products to meet specific business needs
- Create visual products that effectively meet a defined business need
- Improve existing visual products to better meet evolving business needs
Creating websitesReal unit · Cambridge OCR
What you'll be able to do
- Explain how organisations utilise websites for various business purposes, including marketing, communication, and e-commerce
- Describe the different types of websites and their suitability for specific business needs
- Review existing websites to assess their effectiveness in meeting business needs and identify areas for improvement
- Analyse website content, design, and functionality in relation to business objectives
- Create or modify website components, such as text, images, and multimedia elements, to meet specific business needs
- Implement changes to website layout and navigation to improve user experience
- Update website content regularly to ensure accuracy, relevance, and engagement
- Maintain website functionality and security through regular updates and maintenance
Essentials of ITReal unit · Cambridge OCR
What you'll be able to do
- Know about hardware components
- Know about software components
- Install and upgrade hardware and software
- Know about the use of the World Wide Web (WWW)
- Know about the benefits of using IT in business
Essentials of cyber securityReal unit · Cambridge OCR
What you'll be able to do
- Know about different aspects of cyber security, including common threats and preventative measures.
- Understand the various threats and vulnerabilities that can lead to cyber security attacks on organisations and individuals.
- Understand how organisations and individuals can minimise the impacts from cyber security incidents through effective planning and response strategies.
Games creationReal unit · Cambridge OCR
What you'll be able to do
- Explain the fundamental principles of games design, including gameplay mechanics, level design, and user interface
- Describe the different genres of games and their characteristics
- Generate innovative and engaging game designs that meet specific objectives and target audiences
- Develop detailed game design documents that outline gameplay, story, and technical specifications
- Create games from game designs, utilising appropriate software and tools
- Implement game mechanics, graphics, and sound effects to create an immersive gaming experience
- Recommend additional features and enhancements for game designs based on testing and feedback
- Evaluate the effectiveness of game designs in achieving their intended goals
IT hardware installation and upgradeReal unit · Cambridge OCR
What you'll be able to do
- Explain the reasons for installing and upgrading IT hardware in an organisation
- Describe the benefits of using the latest hardware components
- Prepare effectively for IT hardware installation and upgrade processes
- Identify potential risks and mitigation strategies for hardware installation and upgrades
- Install and upgrade IT hardware according to organisational procedures and best practices
- Test and verify the functionality of newly installed or upgraded hardware
IT software installation and upgradeReal unit · Cambridge OCR
What you'll be able to do
- Explain the reasons for installing and upgrading IT software in an organisation
- Describe the benefits of using the latest software versions
- Prepare effectively for IT software installation and upgrade processes
- Identify potential risks and mitigation strategies for software installation and upgrades
- Install and upgrade IT software according to organisational procedures and best practices
- Test and verify the functionality of newly installed or upgraded software
Participating in a projectReal unit · Cambridge OCR
What you'll be able to do
- Know about the different individual roles and responsibilities within project teams.
- Contribute effectively to projects by completing assigned tasks and collaborating with team members.
- Review personal effectiveness within project teams, identifying areas for improvement and development.
Pitching the productReal unit · Cambridge OCR
What you'll be able to do
- Identify the communication methods used to pitch a product to internal stakeholders
- Explain the purpose of different communication methods when pitching a product
- Pitch products effectively to internal stakeholders using appropriate communication methods
- Reflect on the effectiveness of different pitching approaches used with internal stakeholders
- Evaluate own pitching skills and identify areas for improvement
Supporting IT functionsReal unit · Cambridge OCR
What you'll be able to do
- Explain how organisations use IT support functions to maintain their IT infrastructure
- Describe the different roles and responsibilities within an IT support team
- Diagnose hardware faults in IT systems using appropriate tools and techniques
- Diagnose software faults in IT systems using appropriate tools and techniques
- Recommend appropriate maintenance activities to prevent future hardware and software faults
- Explain the importance of regular maintenance for IT systems
Using data analysis softwareReal unit · Cambridge OCR
What you'll be able to do
- Understand the types of data used by businesses and their purpose
- Select appropriate software to analyse data for specific business purposes
- Use software effectively to analyse data for business purposes
- Present the results of data analysis clearly and concisely to the client
Using emerging technologiesReal unit · Cambridge OCR
What you'll be able to do
- Identify technologies that are currently emerging in the digital sector
- Describe the characteristics of different emerging technologies
- Explore how emerging technologies can support specific business needs
- Analyse the potential benefits and drawbacks of using emerging technologies in a business context
- Reflect on the potential future impacts of emerging technologies on businesses and society
Using social media channels for businessReal unit · Cambridge OCR
What you'll be able to do
- Identify the different social media channels commonly used in business, including their features and functionalities
- Describe the advantages and disadvantages of using various social media channels for business purposes
- Select appropriate social media channels to meet specific business needs and target audiences
- Develop a social media strategy that aligns with business objectives and marketing goals
- Create engaging and relevant content for social media channels to meet business needs
- Tailor content to suit the specific characteristics and audience of each social media platform
- Schedule and publish content on social media channels to maximise reach and engagement
- Monitor and analyse social media performance to optimise content and strategy
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Develop technical specifications to build games and interactive media project outputs
- Perform coding for simple business problems
- Pitch food and related products to potential customers in a food and drink business
Where this can lead
IT Support Technician
Your career here isn't a fixed path; it's a journey you'll shape. We're committed to giving you the opportunities, training, and support to explore where your talents can take you, whether that's deeper into technical specialisation or into leadership. The key is your drive to learn and make an impact.
See the whole journey →Showing 6 roles, drawn from 85 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will gain knowledge of the role of IT technical support and develop skills to design, select components for, and build IT systems that meet specific business requirements. The unit also covers troubleshooting and maintaining IT systems.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Cambridge OCR Level 2 Cambridge Technical Certificate in IT
18 units in this credential, in the order it lists them, awarded by Cambridge OCR.
- Building IT systems
- Creating a computer network
- Creating business solutions
- Creating mobile applications for business
- Creating programming solutions for business
- Creating visual business products
and 12 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.