Future (Awards and Qualifications) Ltd · RQF Level 3
FAQ Level 3 Diploma in Digital Marketing
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits74
- Guided learning472 hours
- Units in this qualification26
Awarded by Future (Awards and Qualifications) Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
The FAQ Level 3 Diploma in Digital Marketing is a vocationally-related qualification. It develops knowledge and skills in areas such as content marketing, e-mail marketing, and website creation using Content Management Systems. It is intended for those seeking to develop digital marketing expertise.
These are the units Future (Awards and Qualifications) Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Analyse and report dataReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how to organise and evaluate data that has been researched, ensuring accuracy and relevance.
- Understand how to report data that has been researched, presenting findings clearly and concisely.
- Analyse and evaluate data to draw meaningful conclusions and insights.
- Report data effectively, using appropriate formats and visualisations to communicate findings.
Brand developmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the constituents of the promotional mix, including advertising, public relations, sales promotion, direct marketing, and personal selling
- Understand how to promote a brand to customers, considering factors such as brand identity, target audience, and marketing objectives
- Prepare promotional plans, including setting objectives, identifying target audiences, selecting appropriate promotional channels, and allocating resources
Content Management System Website CreationReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Create a plan for the components of a Content Management System (CMS) Website, including content structure, navigation, and design
- Use CMS Software to create a Website, including installing and configuring the CMS, creating pages and posts, and adding content
- Understand how to make a website accessible to people with disabilities, including following accessibility guidelines and using assistive technologies
- Measure the return on investment (ROI) of a website, including tracking website traffic, leads, and sales
- Improve the return on investment (ROI) of a website, including optimising content, improving website design, and promoting the website through search engine optimisation (SEO) and social media marketing
Content marketingReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the principles and purpose of content marketing, including its role in attracting and engaging target audiences
- Understand the different types of content that can be used in content marketing, such as blog posts, articles, videos, and infographics
- Understand the technology used in content marketing, including content management systems (CMS), social media platforms, and analytics tools
- Plan a content marketing campaign, including defining target audiences, setting objectives, and developing a content strategy
- Run a content marketing campaign, including creating and distributing content, promoting content through social media, and tracking results
Delivering e-commerce solutionsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the key characteristics and trends within the e-commerce environment
- Understand the various technologies used in e-commerce, including platforms, payment gateways, and security measures
- Understand the business implications of implementing e-commerce solutions, including costs, benefits, and risks
- Design effective e-commerce solutions that meet the specific needs of a business, considering factors such as user experience, security, and scalability
Develop own professionalismReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Develop own professional skills in line with industry standards and ethical codes of conduct.
- Work effectively as a member of a team, contributing to the achievement of defined goals and objectives.
- Understand the requirements of professional practice, including legal, ethical, and organisational responsibilities.
- Understand career development opportunities within the chosen professional field, including pathways for progression and specialisation.
Digital marketing metrics and analyticsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the concept of the sales funnel in digital marketing and its various stages, from awareness to conversion
- Understand how metrics of digital marketing are generated and tracked, including website traffic, click-through rates, conversion rates, and return on investment
- Understand how analytics can be used to optimise digital marketing campaigns, including identifying areas for improvement, testing different strategies, and measuring results
E-mail marketingReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the legal and ethical requirements for e-mail marketing, including data protection regulations and anti-spam laws
- Understand the different types of e-mail marketing campaigns, such as newsletters, promotional emails, and transactional emails
- Understand the technology used in e-mail marketing, including e-mail marketing platforms, list management tools, and analytics tools
- Plan e-mail marketing campaigns, including defining target audiences, setting objectives, and developing an e-mail strategy
- Run e-mail marketing campaigns, including creating and sending e-mails, managing subscriber lists, and tracking results
Imaging SoftwareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Obtain information for inclusion in images.
- Insert information into images.
- Combine information within images.
- Use imaging software tools to create images.
- Use imaging software tools to manipulate images.
- Use imaging software tools to edit images.
Marketing on mobile devicesReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Know the unique aspects of mobile marketing and its specific characteristics.
- Understand the various methods of mobile marketing communications.
- Understand how location-aware applications can be used for business purposes.
Online display advertisingReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the legal and ethical requirements for online display advertising, including data protection, advertising standards, and consumer rights
- Understand the technology used in online display marketing, including ad servers, programmatic advertising platforms, and tracking tools
- Create an online advertising campaign, including defining target audience, selecting appropriate ad formats and placements, and setting campaign objectives
Principles of Keywords and OptimisationReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the principles and techniques of Search Engine Optimisation (SEO).
- Plan the implementation of SEO techniques to improve website visibility.
- Understand the principles and techniques of Social Media Optimisation (SMO).
- Understand how to plan the implementation of a website optimised for mobile devices, considering user experience and functionality.
Principles of Social Media Advertising and PromotionReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Plan how to use digital vouchers effectively for marketing purposes.
- Plan the implementation of social networking site advertising campaigns for marketing purposes.
- Understand the use of promotional campaigns on social networking sites and their application.
- Understand current national and international legal and organisational guidelines relevant to social networking advertising and promotional campaigns.
Principles of Social Media within a BusinessReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how social media strategy aligns with the overall objectives and marketing strategy of a business
- Understand how to select appropriate social media tools and channels to meet the specific needs of a business
- Understand how to measure the effectiveness and return on investment (ROI) of social media activities
- Understand how social media policies and guidelines can protect a business's reputation and mitigate risks
- Monitor and analyse a business's social media presence and activities
Principles of marketing and evaluationReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the fundamental principles that underpin market segmentation
- Understand how to assess market opportunities for new products
- Understand how to assess market opportunities for new services
- Understand the principles of marketing strategy development, including target market selection and positioning
- Understand how to evaluate the effectiveness of a marketing strategy, using appropriate metrics and analysis techniques
Principles of marketing stakeholder relationshipsReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the nature and importance of marketing stakeholder relationships for a business
- Understand how to develop and maintain positive relationships with key marketing stakeholders
- Understand how to monitor and control marketing stakeholder relationships to ensure mutual benefit and alignment with business objectives
Produce copy for digital media communicationReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how different digital media channels affect the way copy is produced, considering factors such as audience, platform, and purpose
- Produce engaging and effective copy for various types of digital communication, including social media posts, website content, and email marketing campaigns
- Review copy for digital media communications, ensuring it is accurate, consistent with brand guidelines, and optimised for the intended audience and platform
Project managementReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand why organisations use project management methodologies and their benefits.
- Plan projects, including defining scope, setting objectives, and allocating resources.
- Review projects at all stages of their lifecycle, monitoring progress and identifying potential issues.
Search engine marketingReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand how search engine marketing (SEM) contributes to the achievement of a business's marketing objectives
- Understand the significance of keywords and keyword phrases in creating and optimising a paid search marketing campaign
- Plan, implement, and manage a paid search marketing campaign, including budget allocation and performance tracking
Spreadsheet SoftwareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Use a spreadsheet to enter numerical data
- Use a spreadsheet to enter other data
- Use a spreadsheet to edit numerical data
- Use a spreadsheet to edit other data
- Use a spreadsheet to organise numerical data
- Use a spreadsheet to organise other data
- Select appropriate formulas to meet requirements within a spreadsheet
- Use appropriate formulas to meet requirements within a spreadsheet
- Select appropriate data analysis tools to meet requirements within a spreadsheet
- Use appropriate data analysis tools to meet requirements within a spreadsheet
- Select tools and techniques to present spreadsheet information
- Use tools and techniques to present spreadsheet information
- Select tools and techniques to format spreadsheet information
- Use tools and techniques to format spreadsheet information
Understanding legal, regulatory and ethical requirements in sales or marketingReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand an organisation’s established procedures for dealing with legal, regulatory, and ethical requirements relating to sales or marketing activities
- Understand the legal, regulatory, and ethical boundaries and limitations of the sales or marketing role within an organisation
Understanding the business environmentReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Understand the different types of business organisations that exist within the business environment
- Understand how businesses operate, including their key functions and processes
- Understand the changing patterns of employment and their impact on businesses
- Understand how market forces, such as supply and demand, affect business activity and decision-making
Using Collaborative TechnologiesReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Stay safe and secure when working with collaborative technology, adhering to organisational policies and procedures.
- Plan and set up appropriate IT tools and devices for collaborative working, considering the specific needs of the collaboration.
- Prepare collaborative technologies for use, ensuring they are configured correctly and ready for participants.
- Manage tasks effectively using collaborative technologies, tracking progress and ensuring timely completion.
Video SoftwareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Use video hardware and software to capture video sequences effectively
- Use video software tools and techniques to combine video sequences
- Use video software tools and techniques to edit video sequences
- Play video sequences for review and approval
- Present video sequences to a target audience
Video SoftwareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Use video hardware and software to capture video sequences effectively
- Use video software tools and techniques to edit video sequences to a professional standard
- Play and present video sequences in a suitable format for the intended audience
Website SoftwareReal unit · Future (Awards and Qualifications) Ltd
What you'll be able to do
- Create website structures and styles using appropriate coding or software tools, and apply them to produce functional websites.
- Select and use website software tools and features effectively to develop multiple page websites with multimedia and interactive features.
- Publish and test multiple page websites with multimedia and interactive features to ensure functionality and accessibility.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Create content for digital products and services
- Create, manage and modify web pages using content management systems (CMS)
- Plan and manage social media collaboration activities
- Write and create content for multiple digital platforms
Where this can lead
Associate Global Search Engine Marketing Specialist
Your journey starts here, learning the foundational skills that will underpin whatever exciting path you choose. We're committed to helping you grow, whether that's becoming a world-class individual contributor or leading a team. The most important thing is your drive to learn and make an impact.
See the whole journey →Showing 6 roles, drawn from 394 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
This unit provides learners with the ability to organise, analyse, and report data effectively. They will learn methods for data validation, evaluation, and presentation to ensure accuracy and relevance in reporting.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for FAQ Level 3 Diploma in Digital Marketing
25 units in this credential, in the order it lists them, awarded by Future (Awards and Qualifications) Ltd.
- Analyse and report data
- Brand development
- Content Management System Website Creation
- Content marketing
- Delivering e-commerce solutions
- Develop own professionalism
and 19 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.