BIIAB · RQF Level 5
BIIAB Level 5 Diploma in Cultural Heritage
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits75
- Guided learning308 hours
- Units in this qualification32
Awarded by BIIAB · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units BIIAB registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess the conservation needs of material cultural heritageReal unit · BIIAB
What you'll be able to do
- Know the significance and context of the heritage to be assessed
- Evaluate the physical nature and condition of the heritage
- Assess the impact of the environment and potential changes on the heritage
- Formulate and report the findings of the assessment
Conduct marketing in a creative and cultural contextReal unit · BIIAB
What you'll be able to do
- Develop a marketing plan for a creative and cultural context, outlining objectives, strategies, and tactics.
- Conduct marketing communications in a creative and cultural context, utilising appropriate channels and messaging to reach target audiences.
- Review marketing activities in a creative and cultural context, analysing performance against objectives and identifying areas for improvement.
Design exhibitions and displays for cultural heritageReal unit · BIIAB
What you'll be able to do
- Design an exhibition or display
- Plan and monitor the construction of an exhibition or display
- Oversee and evaluate an exhibition or display
Develop and implement a business plan for a creative or cultural organisationReal unit · BIIAB
What you'll be able to do
- Develop and communicate the organisation’s vision and mission
- Evaluate the organisation’s current position
- Develop and communicate a business plan
- Monitor and review the business plan
Develop and implement a fundraising strategy for a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Research funding opportunities and the funding environment
- Develop a fundraising strategy and implementation plan
- Monitor and review implementation of the strategy
Develop and implement audience development strategies in creative and cultural contextsReal unit · BIIAB
What you'll be able to do
- Scope an audience development strategy
- Develop and agree an audience development strategy
- Implement an audience development strategy
- Review and evaluate audience development strategy
Develop and implement compliance and social responsibility measures in a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Identify the implications of legal and regulatory requirements and environmental, ethical and social expectations relevant to the organisation
- Develop and implement compliance and social responsibility policies and procedures
- Support governance and decision-making to ensure that it meets compliance and social responsibility requirements
Develop and implement learning and interpretation programmes in creative and cultural contextsReal unit · BIIAB
What you'll be able to do
- Identify the purpose and objectives for a learning and interpretive programme
- Develop a learning and interpretive programme
- Implement a learning or interpretive programme
- Evaluate a learning and interpretive programme
Develop and implement learning and interpretation strategies in creative and cultural contextsReal unit · BIIAB
What you'll be able to do
- Scope a learning and interpretation strategy
- Develop and agree a learning and interpretation strategy
- Implement a learning and interpretation strategy
- Review and evaluate learning and interpretation strategy
Develop and implement marketing and communications strategies in creative and cultural contextsReal unit · BIIAB
What you'll be able to do
- Research the organisation’s market, identifying key trends, opportunities, and threats.
- Assess the organisation’s market, evaluating its competitive position and target audience.
- Develop a marketing and communications strategy for a creative and cultural context, aligning with organisational goals and objectives.
- Implement a marketing and communications strategy, managing resources and coordinating activities effectively.
- Review the marketing and communications strategy, monitoring performance and identifying areas for improvement.
- Evaluate the marketing and communications strategy, assessing its overall effectiveness and impact.
Develop and maintain information systems for a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Review current information systems and policies
- Develop and implement information systems
- Evaluate the working and use of information systems
Develop options and strategies for conserving cultural heritageReal unit · BIIAB
What you'll be able to do
- Identify and evaluate conservation options
- Develop advice, recommendations or policy relating to conservation options
- Develop or negotiate a preferred conservation option
Develop partnerships in the creative and cultural sectorReal unit · BIIAB
What you'll be able to do
- Identify opportunities for forming partnerships
- Agree partnerships with other organisations or individuals
- Monitor and review partnership working
Develop strategies for cultural heritage collectionsReal unit · BIIAB
What you'll be able to do
- Review and scope collections development strategies
- Develop acquisitions and disposals policies and procedures
- Develop loans policies and procedures
Develop, lead and motivate others in a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Develop work objectives and plans
- Lead and develop others
- Review others’ work and provide feedback
Engage with communities on behalf of a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Develop a plan for working with the organisation’s communities
- Engage with the organisation’s communities
- Review and improve community engagement practice
Engage with the wider creative and cultural contextReal unit · BIIAB
What you'll be able to do
- Understand the key characteristics of the sector and how their organisation fits within it
- Use professional networking opportunities to exchange information and ideas
- Improve practices through engaging with the sector
Evaluate and reduce risks in a creative and cultural contextReal unit · BIIAB
What you'll be able to do
- Identify and evaluate hazards
- Assess risks
- Determine and implement risk control measures and safe systems of work
Maintain and develop your professional capability in the creative and cultural sectorReal unit · BIIAB
What you'll be able to do
- Understand how to identify areas for development
- Plan development activities
- Implement relevant learning and development
- Review learning and development activity
Manage a cultural heritage siteReal unit · BIIAB
What you'll be able to do
- Identify the site’s use and assess priorities for its management
- Plan the management of the site
- Carry out ongoing management of the site
Manage commercial activities for a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Research information to inform the development of commercial activities
- Develop a plan for commercial activities
- Procure, price and market products and services
- Manage and review commercial activities
Manage the security of a cultural venueReal unit · BIIAB
What you'll be able to do
- Manage access to the venue
- Manage visitors within the venue
- Maintain the security of the venue
Manage the volunteer programme for a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Develop and communicate a volunteer policy and code of practice
- Recruit and deploy volunteers to meet the needs of the organisation
- Ensure good practice in the management of volunteers
- Review volunteers’ contributions to the organisation and provide them with feedback
Plan and deliver learning or interpretation activities in a creative and cultural contextReal unit · BIIAB
What you'll be able to do
- Define the purpose and objectives for a learning or interpretive activity
- Design and plan a learning or interpretive activity
- Deliver input to facilitate learning or interpretation
- Evaluate a learning or interpretive activity
Plan and monitor the use of resources in a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Identify the resources potentially available
- Develop plans for using resources
- Monitor and record the use of resources
Professional ethics and judgement for cultural heritage conservationReal unit · BIIAB
What you'll be able to do
- Understand ethical principles applying to conservation
- Exercise professional judgement and ethical practice in undertaking conservation work
- Act in the interest of cultural heritage
Provide leadership in the creative and cultural sectorReal unit · BIIAB
What you'll be able to do
- Gain trust and support through demonstrating professionalism and commitment
- Lead, motivate and support people to achieve objectives
- Build a culture that encourages personal responsibility, innovation and creativity
Represent a creative and cultural organisationReal unit · BIIAB
What you'll be able to do
- Promote the organisation and its interests
- Engage stakeholders to support the work of the organisation
- Respond to challenges and changes that affect the organisation
Research and provide information on a cultural heritage collectionReal unit · BIIAB
What you'll be able to do
- Research information about the collection
- Identify the information needs of others
- Provide information for others
Research, document and catalogue cultural heritage collectionsReal unit · BIIAB
What you'll be able to do
- Research information relating to cultural heritage collections
- Identify and record items of cultural heritage
- Report on the properties of items of cultural heritage
Set up and manage information management systems for cultural heritage collectionsReal unit · BIIAB
What you'll be able to do
- Set up an information management system for collections management and care
- Ensure others are able to use the system effectively
- Monitor the use and effectiveness of the system
Take measures to conserve cultural heritageReal unit · BIIAB
What you'll be able to do
- Communicate good practice in the care, protection and treatment of material heritage
- Implement treatment-based, preventive or protective conservation measures
- Meet recognised conservation standards
- Monitor and evaluate the effect of conservation measures
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assess the conservation needs of cultural heritage
- Assist in Developing the Compliance Culture of Your Organisation
- Carry out basic conservation of cultural heritage
- Conserve, repair or restore dynamic cultural heritage objects
- Contribute to the security of people, tickets and venues
- Control the Security of a Cultural Venue
- Develop and implement a business plan for a creative or cultural organisation
- Develop audience insights
Where this can lead
Community Engagement Coordinator
Your journey here isn't just about managing a community; it's about becoming an expert in digital relationships, communication, and human behaviour online. The opportunities to grow and make a real impact are huge, and we're excited to see where you'll take it.
See the whole journey →Showing 6 roles, drawn from 48 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for BIIAB Level 5 Diploma in Cultural Heritage
32 units in this credential, in the order it lists them, awarded by BIIAB.
- Assess the conservation needs of material cultural heritage
- Conduct marketing in a creative and cultural context
- Design exhibitions and displays for cultural heritage
- Develop and implement a business plan for a creative or cultural organisation
- Develop and implement a fundraising strategy for a creative and cultural organisation
- Develop and implement audience development strategies in creative and cultural contexts
and 26 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.