NOCN · RQF Level 3
NOCN Level 3 Diploma in Health and Social Care (Adults) for England
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits58
- Guided learning315 hours
- Units in this qualification128
Awarded by NOCN · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Administer medication to individuals, and monitor the effectsReal unit · NOCN
What you'll be able to do
- Understand legislation, policy and procedures relevant to administration of medication
- Know about common types of medication and their use
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor individuals’ medication
Assess the needs of carers and familiesReal unit · NOCN
What you'll be able to do
- Understand the contribution that families and carers make in caring for individuals.
- Engage with families and carers who are providing care.
- Assess the needs of families and carers.
- Identify a plan to support families and carers.
Assist with the transfer of individuals, who misuse substances, between agencies and services.Real unit · NOCN
What you'll be able to do
- Understand how legislation and organisational policies impact on the transfer of individuals between agencies and service.
- Apply agency and service procedures correctly in preparing people for and supervising them during transfer from one service to another
- Respect the rights of the individual and value diversity.
- Use communication skills effectively in working with individuals and the agencies and services to which they are being transferred.
Carry out comprehensive substance misuse assessmentReal unit · NOCN
What you'll be able to do
- Understand the signs and implications of a range of substance misuse related problems
- Understand the range of substance misuse services and interventions
- Prepare for comprehensive substance misuse assessment
- Assess possible risks to the individual
- Assess individuals’ substance misuse and related problems
- Follow up the assessment process
Carry out initial assessments to identify and prioritise the needs of substance misusers.Real unit · NOCN
What you'll be able to do
- Understand the range of difference substances and their effects.
- Evaluate individuals’ substance misuse and understanding of substance misuse services.
- Assess individuals’ needs and appropriate interventions.
- Make referrals to substance misuse services.
Causes and Spread of InfectionReal unit · NOCN
What you'll be able to do
- Understand the causes of infection
- Understand the transmission of infection
Cleaning, Decontamination and Waste ManagementReal unit · NOCN
What you'll be able to do
- Understand how to maintain a clean environment to prevent the spread of infection
- Understand the principles and steps of the decontamination process
- Understand the importance of good waste management practice in the prevention of the spread of infection
Contribute to effective team working in health and social care or children and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand theories of teams and team working.
- Understand the principles that underpin effective teamwork.
- Work as part of a team.
- Support individual team members.
- Review the work of the team.
Contribute to raising awareness of health issuesReal unit · NOCN
What you'll be able to do
- Understand factors affecting awareness-raising activities about health issues
- Recognise the need for raising awareness of health issues
- Assist in planning activities to raise awareness of health issues
- Contribute to implementing activities for raising awareness of health issues
- Review the effectiveness of activities to raise awareness of health issues
Coordination of Activity Provision in Social CareReal unit · NOCN
What you'll be able to do
- Understand the process of activity coordination
- Involve others in activity provision
- Budget for activity provision
- Select venues for activities
- Understand how to monitor and evaluate activity provision
Develop and sustain effective working relationships with staff in other agenciesReal unit · NOCN
What you'll be able to do
- Understand the context of working in partnership.
- Develop effective working relationships with staff in other agencies
- Sustain effective working relationships.
Develop professional supervision practice in health and social care or children and young people’s work settingsReal unit · NOCN
What you'll be able to do
- Understand the purpose of professional supervision in health and social care or children and young people’s work settings
- Understand how the principles of professional supervision can be used to inform performance management in health and social care or children and young people’s work settings
- Undertake the preparation for professional supervision with supervisees in health and social care or children and young people’s work settings
- Provide professional supervision in health and social care or children and young people’s work settings
- Manage conflict situ
Diabetes AwarenessReal unit · NOCN
What you'll be able to do
- Understand diabetes and the associated implications
- Know the most common types of diabetes and their causes
- Understand how to implement a person-centred approach when supporting individuals with diabetes
- Understand the nutritional needs of indivduals with diabetes
- Understand factors relating to an individual's experience of diabetes
- Understand the importance of monitoring diabetes
- Understand the links between diabetes and other conditions
Enable individuals to negotiate environmentsReal unit · NOCN
What you'll be able to do
- Understand the factors that may impact on an individual being able to negotiate their environments
- Prepare to support an individual to negotiate an environment
- Support the individual to negotiate an environment
- Evaluate and revise the support provided to an individual to negotiate an environment
Enable individuals with behavioural difficulties to develop strategies to change their behaviourReal unit · NOCN
What you'll be able to do
- Understand how legislation, policies and practice affect the support provided to individuals to manage their behaviour.
- Understand the factors that influence behaviour.
- Work with individuals to recognise the impact of their behaviour on others
- Enable people to develop strategies for changing behavioural responses
- Evaluate and review strategies for changing behavioural responses
End of life and dementia careReal unit · NOCN
What you'll be able to do
- Understand considerations for individuals with dementia at end of life
- Understand how to support individuals with dementia affected by pain and distress at end of life
- Understand how to support carers of individuals with dementia at end of life
Engage in personal development in health, social care or children’s and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand what is required for competence in own work role
- Reflect on practice
- Evaluate own performance
- Agree a personal development plan
- Use learning opportunities and reflective practice to contribute to personal development
Equality, diversity and inclusion in dementia care practiceReal unit · NOCN
What you'll be able to do
- Understand that each individual’s experience of dementia is unique
- Understand the importance of diversity, equality and inclusion in dementia care and support
- Work in a person centred manner to ensure inclusivity of the individual with dementia
- Work with others to encourage support for diversity and equality
Facilitate learning and development activities to meet individual needs and preferencesReal unit · NOCN
What you'll be able to do
- Understand the role of learning and development activities in meeting individual needs
- Identify learning and development activities to meet individual needs and preferences
- Plan learning and development activities with individuals
- Prepare for learning and development activities
- Facilitate learning and development activities with individuals
- Evaluate and review learning and development activities
Facilitate the development of effective group practice in health and social care or children and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand how groups develop and function in health and social care or children and young people’s work settings
- Create a climate that facilitates effective groups in health and social care or children and young people’s work settings
- Facilitate a group in health and social care or children and young people’s work settings
- Enhance learning through the constructive use of power, authority and influence in group work in health and social care or children and young people’s work settings
- Monitor and review the work of a group in health and social c
Gain access to the homes of individuals, deal with emergencies and ensure security on departureReal unit · NOCN
What you'll be able to do
- Identify agreed ways to gain entry to and leave individuals' homes
- Gain entry to individuals’ homes
- Take appropriate action when unable to gain entry to individuals' homes
- Deal with emergencies encountered after gaining entry
- Ensure security when leaving individuals’ homes
- Review procedures for entering and leaving individuals' homes
Help individuals address their substance use through an action planReal unit · NOCN
What you'll be able to do
- Understand the background relating to substance use to support the development of an action plan.
- Develop an action plan with individuals.
- Review the action plan with individuals.
Identify and act upon immediate risk of danger to substance misusersReal unit · NOCN
What you'll be able to do
- Identify immediate risk of danger to substance misusers
- Act upon immediate risk of danger to substance misusers
Identify the physical health needs of individuals with mental health needs and plan appropriate actionsReal unit · NOCN
What you'll be able to do
- Understand how to assess the physical health needs of individuals with mental health needs
- Carry out assessments of the physical health needs of individuals with mental health needs
- Record the outcome of assessments
- Plan actions needed following physical health assessments
- Identify resources and services needed by individuals following physical health assessments
- Make referrals
Implement the positive behavioural support modelReal unit · NOCN
What you'll be able to do
- Understand the context of the Positive Behavioural Support model.
- Understand the term ‘challenging behaviour’.
- Understand the context in which challenging behaviour occurs.
- Contribute to the functional analysis in relation to an individual's challenging behaviour.
- Understand the key characteristics of Positive Behavioural Support.
- Implement primary prevention strategies.
- Use a person centred approach to develop plans that promote participation.
- Implement secondary prevention strategies.
- Implement non aversive reactive strategies.
Implement therapeutic group activitiesReal unit · NOCN
What you'll be able to do
- Understand the principles of therapeutic group activities
- Plan and prepare for therapeutic group activities
- Support individuals during therapeutic group activities
- Contribute to the evaluation of therapeutic group activities
Increase awareness about drugs, alcohol or other substances with individuals and groupsReal unit · NOCN
What you'll be able to do
- Understand legislation and policy relevant to substance use
- Understand substance use, its effects and treatments
- Identify individuals’ knowledge and values about substances
- Increase individuals’ knowledge and understanding of substances
Interact with and support individuals using telecommunicationsReal unit · NOCN
What you'll be able to do
- Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
- Use telecommunication technology
- Engage with individuals using telecommunications
- Identify and evaluate any risks or dangers for individuals during the interaction
- Terminate the interaction
Maintaining the Independent Advocacy relationshipReal unit · NOCN
What you'll be able to do
- Know what to do when faced with practice dilemmas
- Deal positively with conflict
- Maintain accurate records
- Prioritise competing work commitments
- Use personal value base and power appropriately
- Use supervision as a tool to reflect and improve practice
- Use local and national networks
- Respond to concerns of abuse
Manage induction in health and social care or children and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand the purpose of induction for health and social care or children and young people’s settings
- Manage the induction process in health, social care and children and young people’s work settings
- Support the implementation of induction processes in health, social care and children and young people’s work settings
- Evaluate the induction process in health and social care or children and young people’s settings
- Implement improvements to the induction process in health and social care or children and young people’s settings
Managing symptoms in end of life careReal unit · NOCN
What you'll be able to do
- Understand the effects of symptoms in relation to end of life care
- Manage symptoms of end of life care
- Understand how to manage symptoms of pain
- Integrate symptom management in the care management process
Move and position individuals in accordance with their plan of careReal unit · NOCN
What you'll be able to do
- Understand anatomy and physiology in relation to moving and positioning individuals
- Understand legislation and agreed ways of working when moving and positioning individuals
- Minimise risk before moving and positioning individuals
- Prepare individuals before moving and positioning
- Move and position an individual
- Know when to seek advice from and/or involve others when moving and positioning an individual
Obtain venous blood samplesReal unit · NOCN
What you'll be able to do
- Understand legislation, policy and good practice related to obtaining venous blood samples.
- Understand the anatomy and physiology relating to obtaining venous blood samples.
- Prepare to obtain venous blood samples.
- Obtain venous blood samples.
- Prepare venous blood samples for transportation.
Prepare for and carry out extended feeding techniquesReal unit · NOCN
What you'll be able to do
- Understand anatomy and physiology in relation to extended feeding
- Understand extended feeding techniques
- Understand legislation and agreed ways of working when using extended feeding techniques
- Manage risks relating to extended feeding
- Prepare for extended feeding
- Carry out and complete extended feeding techniques
- Maintain records and report on extended feeding
Prepare to support individuals within a shared lives arrangementReal unit · NOCN
What you'll be able to do
- Understand how shared lives arrangements can benefit individuals
- Access and share information relevant to the provision of a shared lives arrangement for individuals
- Address the potential impact on key people of providing a shared lives arrangement
- Carry out an analysis of own development needs before supporting an individual in a shared lives arrangement
Principles for implementing duty of care in health, social care or children’s and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand how duty of care contributes to safe practice
- Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Respond to complaints
Principles of safeguarding and protection in health and social careReal unit · NOCN
What you'll be able to do
- Recognise signs of abuse.
- Respond to suspected or alleged abuse.
- Understand the national and local context of safeguarding and protection from abuse.
- Understand ways to reduce the likelihood of abuse.
- Recognise and report unsafe practices.
Principles of supporting individuals with a learning disability regarding sexuality and sexual healthReal unit · NOCN
What you'll be able to do
- Understand the development of human sexuality
- Understand how the sexual development of individuals’ with a learning disability can differ
- Understand the issues of sexual health and how these can be supported
- Understand relevant legislation influencing the support of sexuality and sexual health for individuals with learning disabilities
- Support the sexual expression of an individual with a learning disability
Principles of supporting young people with a disability to make the transition into adulthoodReal unit · NOCN
What you'll be able to do
- Understand the steps and stages of moving from childhood into adulthood.
- Understand how having a disability may affect the process of moving from childhood into adulthood.
- Know the options for supporting a young person who has a disability to make the transition into adulthood.
- Understand how to support a young person with a disability through a successful transition.
- Understand the importance of supporting a young person and their family to reflect on the transition.
Promote active supportReal unit · NOCN
What you'll be able to do
- Understand how active support translates values into person-centred practical action with an individual
- Interact positively with individuals to promote participation
- Develop and implement person-centred daily plans to promote participation
- Use person-centred records to evaluate an individual’s participation in activities
Promote and implement health and safety in health and social careReal unit · NOCN
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Carry out own responsibilities for health and safety
- Understand procedures for responding to accidents and sudden illness
- Reduce the spread of infection
- Move and handle equipment and other objects safely
- Handle hazardous substances and materials
- Promote fire safety in the work setting
- Implement security measures in the work setting
- Manage stress
Promote communication in health, social care or children’s and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand why effective communication is important in the work setting
- Meet the communication and language needs, wishes and preferences of individuals
- Overcome barriers to communication
- Apply principles and practices relating to confidentiality
Promote effective communication with individuals with sensory lossReal unit · NOCN
What you'll be able to do
- Understand the importance of effective two way communication
- Understand different methods that can support communication with individuals with sensory loss
- Support the individual with communication
- Evaluate the effectiveness of methods of communication used to support an individual with sensory loss
Promote equality and inclusion in health, social care or children’s and young people’s settingsReal unit · NOCN
What you'll be able to do
- Understand the importance of diversity, equality and inclusion
- Work in an inclusive way
- Promote diversity, equality and inclusion
Promote good practice in handling information in health and social care settingsReal unit · NOCN
What you'll be able to do
- Understand requirements for handling information in health and social care settings
- Implement good practice in handling information
- Support others to handle information
Promote nutrition and hydration in early years and childcare settingsReal unit · NOCN
What you'll be able to do
- Understand the principles of a balanced diet for children.
- Plan and promote a balanced diet for children.
- Understand the principles of hydration for babies and children.
- Promote hydration in babies and/or children.
- Understand how to contribute to the prevention of malnutrition in babies and children.
- Understand the principles of infant feeding.
- Understand the importance of special dietary requirements for babies and children.
- Contribute to the monitoring of nutrition and hydration for babies or children.
Promote person centred approaches in health and social careReal unit · NOCN
What you'll be able to do
- Understand the application of person centred approaches in health and social care
- Work in a person-centred way
- Establish consent when providing care or support
- Implement and promote active participation
- Support the individual’s right to make choices
- Promote individuals well-being
- Understand the role of risk assessment in enabling a person centred approach
Promote positive behaviourReal unit · NOCN
What you'll be able to do
- Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support.
- Understand the context and use of proactive and reactive strategies.
- Promote positive behaviour.
- Respond appropriately to incidents of challenging behaviour.
- Support individuals and others following an incident of challenging behaviour.
- Review and revise approaches to promoting positive behaviour.
Provide services to those affected by someone else’s substance use.Real unit · NOCN
What you'll be able to do
- Know about the available support services.
- Understand issues that affect children and young people within families affected by drug and alcohol use.
- Identify options for individuals affected by someone else’s substance use.
- Enable individuals affected by someone else’s substance use to review the effectiveness of selected options.
Provide support for individuals within a shared lives arrangementReal unit · NOCN
What you'll be able to do
- Understand how to establish the needs, background, experiences, wishes, preferences and choices of an individual
- Identify how an individual’s needs can be met through a shared lives arrangement
- Address potential power imbalances in a shared lives arrangement
- Assist individuals to adjust to the home environment
- Support key people to adjust to a shared lives arrangement
- Contribute to on-going review of the shared lives arrangement
Provide support for journeysReal unit · NOCN
What you'll be able to do
- Understand factors to consider when planning support for journeys
- Support individuals to plan journeys
- Support individuals when making journeys
- Review the support provided for individuals when making journeys
Provide support to adults who have experienced harm or abuseReal unit · NOCN
What you'll be able to do
- Understand the role of self and others when supporting individuals who have experienced harm or abuse.
- Support individuals to disclose harm or abuse.
- Support individuals who have experienced harm or abuse.
Provide support to continue recommended therapiesReal unit · NOCN
What you'll be able to do
- Understand the importance of supporting individuals to continue recommended therapies
- Encourage individuals to complete activities recommended by therapists
- Support individuals to continue recommended therapy
- Observe, record and report on observations during recommended therapy
- Contribute to evaluation and review of recommended therapies
Provide support to maintain and develop skills for everyday lifeReal unit · NOCN
What you'll be able to do
- Understand the context of supporting skills for everyday life
- Support individuals to plan for maintaining and developing skills for everyday life
- Support individuals to retain, regain or develop skills for everyday life
- Evaluate support for developing or maintaining skills for everyday life
Provide support to manage pain and discomfortReal unit · NOCN
What you'll be able to do
- Understand approaches to managing pain and discomfort
- Assist in minimising individuals’ pain or discomfort
- Monitor, record and report on the management of individuals’ pain or discomfort
Providing Independent Advocacy supportReal unit · NOCN
What you'll be able to do
- Establish safe boundaries to maintain the Advocacy relationship
- Establish the Advocacy relationship
- Assist the individual receiving Advocacy support to explore and make choices
- Construct an action plan
- Support the individual receiving Advocacy support to self advocate
- Act on the instruction of the person receiving Advocacy support
- Review and end the Advocacy relationship
Recognise indications of substance misuse and refer individuals to specialistsReal unit · NOCN
What you'll be able to do
- Recognise indications of substance misuse.
- Assess and monitor risk.
- Handle information and maintain records.
- Refer individuals to appropriate services.
Responding to the advocacy needs of different groups of peopleReal unit · NOCN
What you'll be able to do
- Make Advocacy accessible to individuals and different groups
- Define social exclusion
- Explain the medical and social model of disability
- Promote diversity
- Use non instructed Advocacy
Stroke AwarenessReal unit · NOCN
What you'll be able to do
- Know what a stroke is
- Recognise stroke
- Understand the management of risk factors for stroke
- Understand the importance of emergency response and treatment for stroke
- Understand the management of stroke
Supply and exchange injecting equipment for individualsReal unit · NOCN
What you'll be able to do
- Understand policy and procedures for the supply and exchange of injecting equipment
- Conduct initial assessment of substance users and provide relevant advice
- Supply and exchange injecting equipment
Support Individuals With Specific Communication NeedsReal unit · NOCN
What you'll be able to do
- Understand specific communication needs and factors affecting them
- Contribute to establishing the nature of specific communication needs of individuals and ways to address them
- Interact with individuals using their preferred communication
- Promote communication between individuals and others
- Support the use of communication technology and aids
- Review an individual’s communication needs and the support provided to address them
Support families in maintaining relationships in their wider social structuresReal unit · NOCN
What you'll be able to do
- Understand the importance of social interactions and relationships for families of people with specific needs
- Understand the issues surrounding discrimination
- Support families to access opportunities for social contact within their wider social structures
- Support families to maintain social contacts within their wider social structures
Support families who are affected by Acquired Brain InjuryReal unit · NOCN
What you'll be able to do
- Understand the impact on families who care for an individual who is in a minimally responsive or vegetative state
- Understand the long term effects of acquired brain injury on family
- Understand legislation that is relevant to carers of an individual effected by acquired brain injury
- Assess the support required by families who hold the primary caring role
- Work in partnership with other professionals and agencies
Support families who have a child with a disabilityReal unit · NOCN
What you'll be able to do
- Understand the impact on a family of having a child with a disability
- Support families who have a child with a disability
- Support families with a child with a disability to use informal networks and community resources
- 4. Be able to work in partnership with other professionals and agencies to support families with a child with a disability
Support individuals at the end of lifeReal unit · NOCN
What you'll be able to do
- Understand the requirements of legislation and agreed ways of working to protect the rights of individuals at the end of life
- Understand factors affecting end of life care
- Understand advance care planning in relation to end of life care
- Provide support to individuals and key people during end of life care
- Understand how to address sensitive issues in relation to end of life care
- Understand the role of organisations and support services available to individuals and key people in relation to end of life care
- Access support for the individual or key people from the wid
Support individuals during a period of changeReal unit · NOCN
What you'll be able to do
- Understand reasons for and responses to change
- Support individuals to plan how to manage or adapt to change
- Support individuals to manage or adapt to change
- Evaluate the support provided during a period of change
Support individuals during the last days of lifeReal unit · NOCN
What you'll be able to do
- Understand the impact of the last days of life on the individual and others
- Understand how to respond to common symptoms in the last days of life
- Support individuals and others during the last days of life
- Respond to changing needs of an individual during the last days of life
- Work according to national guidelines, local policies and procedures, taking into account preferences and wishes after the death of the individual
- Manage own feelings in relation to an individual’s dying or death
Support individuals in the use of assistive technologyReal unit · NOCN
What you'll be able to do
- Understand the range, purpose and effectiveness of assistive technology available to support individuals
- Support the selection of assistive technology with individuals
- Support the use of assistive technology aids with an individual
- Evaluate the effectiveness of the use of assistive technology to meet identified outcomes
Support individuals in their relationshipsReal unit · NOCN
What you'll be able to do
- Understand factors affecting the capacity of individuals to develop and/or maintain relationships.
- Support individuals to identify beneficial relationships.
- Support individuals to develop new relationships.
- Support individuals to maintain existing relationships.
- Work with individuals to review the support provided for relationships.
Support individuals through detoxification programmesReal unit · NOCN
What you'll be able to do
- Understand how assessments should be undertaken
- Introduce individuals to detoxification programmes
- Develop and review detoxification treatment and care plans
- Manage closure of individuals’ detoxification programmes
Support individuals to access and manage direct paymentsReal unit · NOCN
What you'll be able to do
- Understand the role of direct payments
- Support individuals to decide whether to use direct payments
- Provide support to select services to be purchased with direct payments
- Provide support for completing paperwork associated with direct payments
- Understand how to address difficulties, dilemmas and conflicts relating to direct payments
- Contribute to reviewing the support provided through direct payments
- Contribute to reviewing the management of direct payments
Support individuals to access and use services and facilitiesReal unit · NOCN
What you'll be able to do
- Understand factors that influence individuals’ access to services and facilities
- Support individuals to select services and facilities
- Support individuals to access and use services and facilities
- Support individuals’ to review their access to and use of services and facilities
Support individuals to access education, training or employmentReal unit · NOCN
What you'll be able to do
- Understand the value of engagement in training, education or employment for individuals
- Understand how legislation, guidance and codes of practice support an individual to access training, education or employment
- Understand the support available to individuals accessing education, training or employment
- Support an individual to identify and access education, training or employment that meet needs and preferences
- Support individuals to undertake education, training or employmen
- Evaluate engagement in education, training or employment
Support individuals to access housing and accommodation servicesReal unit · NOCN
What you'll be able to do
- Understand support available to access housing and accommodation services
- Work with individuals to identify housing and accommodation services that meet their needs
- Work with individuals to plan to access housing and accommodation services
- Work with individuals to access housing and accommodation services
- Work with housing and accommodation services to meet the needs of individuals
- Contribute to the review of housing and accommodation services for individuals
Support individuals to be part of a communityReal unit · NOCN
What you'll be able to do
- Understand how communities can support social inclusion.
- Support the social inclusion of individuals in communities.
- Evaluate the participation of individuals in communities.
Support individuals to deal with personal relationship problemsReal unit · NOCN
What you'll be able to do
- Support individuals to assess relationship problems.
- Support individuals to overcome relationship problems.
- Know how and when to access specialist support about relationship problems.
- Support individuals to end unhelpful relationships.
- Evaluate the support provided for relationship problems.
Support individuals to develop and run support groupsReal unit · NOCN
What you'll be able to do
- Understand the role of support groups
- Support individuals to assess the need for additional support groups
- Support individuals to develop their own support groups
- Support individuals to run support groups
- Support individuals to evaluate support groups
Support individuals to live at homeReal unit · NOCN
What you'll be able to do
- Understand the principles of supporting individuals to live at home
- Contribute to planning support for living at home
- Work with individuals to secure additional services and facilities to enable them to live at home
- Work in partnership to introduce additional services for individuals living at home
- Contribute to reviewing support for living at home
Support individuals to manage their financesReal unit · NOCN
What you'll be able to do
- Access information and advice about financial affairs
- Provide support for individuals to manage their finances
- Contribute to applying for financial assistance
- Contribute to reviewing support for managing finances
Support individuals to prepare for and settle in to new home environmentsReal unit · NOCN
What you'll be able to do
- Understand factors affecting a move to a new home environment
- Support individuals to prepare to move into new home environments
- Support individuals to settle into new home environments
- Support individuals to review the impact of new home environments
Support individuals to stay safe from harm or abuseReal unit · NOCN
What you'll be able to do
- Understand how legislative frameworks support the safeguarding of individuals.
- Support individuals to gain understanding of behaviours and situations that may make them vulnerable to harm or abuse.
- Support individuals to gain understanding about how to stay safe.
- Work in ways that support individuals to stay safe.
Support individuals who are bereavedReal unit · NOCN
What you'll be able to do
- Understand the effects of bereavement on individuals
- Understand principles for supporting individuals who are bereaved
- Support individuals to express their response to loss
- Support individuals who are bereaved
- Understand the role of specialist agencies in supporting individuals who are bereaved
- Manage own feelings when providing support for individuals who are bereaved
Support individuals who are distressedReal unit · NOCN
What you'll be able to do
- Understand causes and effects of distress
- Prepare to support individuals who are experiencing distress
- Support individuals through periods of distress
- Support individuals to reduce distress
- Record and report on an individual’s distress
Support individuals who are substance users.Real unit · NOCN
What you'll be able to do
- Understand about different substances, their effects and how they might be used.
- Enable individuals to adopt safe practices associated with substance use.
- Support individuals when they have used substances.
- Support individuals in reducing substance use.
Support individuals with a learning disability to access healthcareReal unit · NOCN
What you'll be able to do
- Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
- Understand the function of different healthcare services that an individual with learning disabilities may need to access
- Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access
- Understand how plans for healthcare and regular health checks underpin long-term health and well-being for individuals with learning disabilities
- Complete and review plans for healthcare
- Understand the issues t
Support individuals with autistic spectrum conditionsReal unit · NOCN
What you'll be able to do
- Understand legislative frameworks that relate to individuals with autistic spectrum conditions.
- Understand the main characteristics of autistic spectrum conditions.
- Support individuals with autistic spectrum conditions.
- Support individuals with autistic spectrum condition with verbal and non-verbal communication.
- Support individuals with transitions and change.
Support individuals with multiple conditions and/or disabilitiesReal unit · NOCN
What you'll be able to do
- Understand the impact of multiple conditions and/or disabilities on individuals
- Understand own role in supporting individuals with multiple conditions and/or disabilities
- Understand the support available for individuals with multiple conditions and/or disabilities
- Assist individuals with multiple conditions and/or disabilities
- Evaluate the support provided to an individual to engage in activities
Support individuals with self-directed supportReal unit · NOCN
What you'll be able to do
- Understand self-directed support
- Understand how to support individuals to direct their own support and develop their support plan
- Understand the different ways that individuals can use their personal budget
- Support individuals to direct their support
- Support individuals to use their personal budget in different ways
- Support individuals with an outcome-focused review
Support parents with disabilitiesReal unit · NOCN
What you'll be able to do
- Understand the legislative and policy frameworks that underpins good practice in the support of parents with disabilities
- Understand the support parents with disabilities may need
- Support parents with disabilities
- Support individuals with disabilities to overcome the barriers they may face in becoming parents and bringing up children
- Develop positive working relationships with parents with disabilities
- Work in partnership with other workers, different services and informal support networks
- Understand how to maintain the primary focus on safegua
Support people who are providing homes to individualsReal unit · NOCN
What you'll be able to do
- Carry out assessments for the approval of adult placement / shared lives carers.
- Support adult placement / shared lives carers to prepare for providing a home to an individual.
- Carry out the matching process between adult placement / shared lives carers and individuals.
- Monitor and review placements of individuals.
Support person-centred thinking and planningReal unit · NOCN
What you'll be able to do
- Understand the principles and practice of person-centred thinking, planning and reviews.
- Understand the context within which person-centred thinking and planning takes place.
- Understand own role in person-centred planning.
- Apply person-centred planning in relation to own life.
- Implement person-centred thinking, planning and reviews.
Support positive risk taking for individualsReal unit · NOCN
What you'll be able to do
- Understand the importance of risk taking in everyday life
- Understand the importance of a positive, person-centred approach to risk assessment
- Understand the legal and policy framework underpinning an individual’s right to make decisions and take risks
- Support individuals to make decisions about risks
- Support individuals to take risks
- Understand duty of care in relation to supporting positive risk-taking
Support the assessment of individuals with sensory lossReal unit · NOCN
What you'll be able to do
- Understand the range and purpose of assessment available to individuals with sensory loss
- Understand own role and role of others in relation to the assessment of individuals with sensory loss
- Support the assessment of individuals with sensory loss
- Recognise the impact of assessment on the service delivery and an individual’s well being and quality of life
Support the development of community partnershipsReal unit · NOCN
What you'll be able to do
- Understand the role of community partnerships
- Identify where community partnerships could inform and support practice
- Bring people together to set up community partnerships
- Support the setting up of community partnerships
- Contribute to the running of community partnerships
- Contribute to the review of community partnerships
Support the promotion of awareness of sensory lossReal unit · NOCN
What you'll be able to do
- Understand the importance of promoting awareness of sensory loss
- Understand the role played by self and others in promoting awareness of sensory loss
- Provide information that promotes awareness of sensory loss
- Use information to promote awareness of sensory loss
Support the spiritual wellbeing of individualsReal unit · NOCN
What you'll be able to do
- Understand the importance of spirituality for individuals
- Assess the spiritual needs of an individual
- Understand the impact of values and beliefs on own and an individual's spiritual wellbeing
- Support individuals' spiritual wellbeing
Support young people with a disability to make the transition into adulthoodReal unit · NOCN
What you'll be able to do
- Understand the steps and stages of moving from childhood into adulthood
- Understand how having a disability may affect the process of moving from childhood into adulthood
- Know the options for supporting a young person who has a disability to make the transition into adulthood
- Support a young person with a disability through transition into adulthood
- Support a young person to reflect on the transition
Supporting individuals with loss and grief before deathReal unit · NOCN
What you'll be able to do
- Understand the impact of loss and grief on individuals approaching end of life and others
- Support individuals and others through their experience of loss and grief
- Manage own feelings in relation to loss and grief
Supporting infection prevention and control in social careReal unit · NOCN
What you'll be able to do
- Understand how infection prevention and control policies and guidelines can be applied within different settings.
- Support infection prevention and control practices in the work setting.
- Minimise the risk and spread of infection when using equipment.
- Understand how to respond to outbreaks of infection in the work setting.
- Follow correct recording and reporting procedures regarding infection prevention and control.
Test for substance use.Real unit · NOCN
What you'll be able to do
- Prepare to test individuals for substance use.
- Test for substances.
- Communicate outcomes of testing for substances.
The principles of Infection Prevention and ControlReal unit · NOCN
What you'll be able to do
- Understand roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections
- Understand systems and procedures relating to the prevention and control of infections
- Understand the importance of risk assessment in relation to the prevention and control of infections
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
- Understand the importance of good personal hygiene in the prevention and control of infections
The role of the health and social care workerReal unit · NOCN
What you'll be able to do
- Understand working relationships in health and social care.
- Work in ways that are agreed with the employer.
- Work in partnership with others.
Understand Advance Care PlanningReal unit · NOCN
What you'll be able to do
- Understand the principles of advance care planning
- Understand the process of advance care planning
- Understand the person centred approach to advance care planning
Understand Models of DisabilityReal unit · NOCN
What you'll be able to do
- Understand the difference between models of disability
- Understand how the adoption of models of disability can shape an individual’s identity and experience
- Understand how the adoption of models of disability can shape service delivery
Understand Physical DisabilityReal unit · NOCN
What you'll be able to do
- Understand the importance of differentiating between the individual and the disability
- Understand the concept of physical disability
- Understand the impact of living with a physical disability within society
- Understand the importance of promoting inclusion and independence
Understand Sensory LossReal unit · NOCN
What you'll be able to do
- Understand the factors that impact on an individual with sensory loss
- Understand the importance of effective communication for individuals with sensory loss
- Understand the main causes and conditions of sensory loss
- Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken
Understand and enable interaction and communication with individuals who have dementiaReal unit · NOCN
What you'll be able to do
- Understand the factors that can affect interactions and communication of individuals with dementia
- Communicate with an individual with dementia using a range of verbal and non-verbal techniques
- Communicate positively with an individual who has dementia by valuing their individuality
- Use positive interaction approaches with individuals with dementia
Understand how to provide support when working in end of life careReal unit · NOCN
What you'll be able to do
- Understand current approaches to end of life care
- Understand an individual's response to their anticipated death
- Understand factors regarding communication for those involved in end of life care
- Understand how to support those involved in end of life care situations
- Understand how symptoms might be identified in end of life care
- Understand advance care planning
Understand how to support individuals with autistic spectrum conditionsReal unit · NOCN
What you'll be able to do
- Understand the main characteristics of autistic spectrum conditions
- Understand how autistic spectrum conditions can impact on the lives of individuals and those around them
- Understand different theories and concepts about autism
- Understand the legal and policy framework that underpins good practice in the support of individuals with autistic spectrum conditions
- Understand how to achieve effective communication with individuals with an autistic spectrum condition
- Understand how to support individuals with an autistic spectrum condition
Understand mental health problemsReal unit · NOCN
What you'll be able to do
- Know the main forms of mental ill health
- Know the impact of mental ill health on individuals and others in their social network
Understand mental well-being and mental health promotionReal unit · NOCN
What you'll be able to do
- Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
- Implement an effective strategy for promoting mental well-being and mental health with individuals and groups
Understand positive risk taking for individuals with disabilitiesReal unit · NOCN
What you'll be able to do
- Understand that individuals with disabilities have the same right as everyone else to take risks
- Understand the importance of a positive, person-centred approach to risk assessment
- Understand the legal and policy framework underpinning an individual with disabilities right to make decisions and take risks
- Understand the importance of considering with an individual with disabilities the risks associated with the choices they make
- Understand the importance of a partnership approach to risk taking
Understand the Effects of Ageing in Activity ProvisionReal unit · NOCN
What you'll be able to do
- Understand the effects of human ageing
- Understand the impact of age-related changes and activity
Understand the administration of medication to individuals with dementia using a person centred approachReal unit · NOCN
What you'll be able to do
- Understand the common medications available to, and appropriate for, individuals with dementia
- Understand how to provide person centred care to individuals with dementia through the appropriate and effective use of medication
Understand the context of supporting individuals with learning disabilitiesReal unit · NOCN
What you'll be able to do
- Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
- Understand the nature and characteristics of learning disability
- Understand the historical context of learning disability
- Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
- Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers
- Promote communication with individu
Understand the factors affecting older peopleReal unit · NOCN
What you'll be able to do
- Understand the impact of the ageing process on older people.
- Understand attitudes of society to older people
- Understand the importance of using person centred approaches with older people.
- Understand the importance of independence for older people.
Understand the impact of Acquired Brain Injury on individualsReal unit · NOCN
What you'll be able to do
- Understand Acquired Brain Injury
- Understand the impact on individuals of Acquired Brain Injury
- Understand the specialist communication needs of an individual with Acquired Brain Injury
- Understand the impact that personality changes can have on an individual and those providing support
- Understand the impact of challenging behaviour
Understand the process and experience of dementiaReal unit · NOCN
What you'll be able to do
- Understand the neurology of dementia.
- Understand the impact of recognition and diagnosis of dementia.
- Understand how dementia care must be underpinned by a person centred approach.
Understand the role of communication and interactions with individuals who have dementiaReal unit · NOCN
What you'll be able to do
- Understand that individuals with dementia may communicate in different ways.
- Understand the importance of positive interactions with individuals with dementia.
- Understand the factors which can affect interactions and communication of individuals with dementia.
Understand theories of relationships and social networksReal unit · NOCN
What you'll be able to do
- Understand the relevance of relationship theories to health and social care practice.
- Understand the impact of relationships and social networks on well-being and self esteem.
- Understand factors that can influence the process of a relationship.
Understanding and Enabling Assisting and Moving IndividualsReal unit · NOCN
What you'll be able to do
- Understand the key concepts of manual handling in relation to assisting and moving individuals.
- Understand the impact of assisting and moving for workers and individuals.
- Understand the role of workers and others in relation to assisting and moving.
- Prepare an environment before assisting and moving an individual.
- Support the individual to prepare before assisting and moving.
- Assist and move an individual in accordance with the individual’s risk assessment and care plan.
- Report and record changes that may affect the individual’s care and suppo
Undertake agreed pressure area careReal unit · NOCN
What you'll be able to do
- Understand the anatomy and physiology of the skin in relation to pressure area care
- Understand good practice in relation to own role when undertaking pressure area care
- Follow the agreed care plan
- Understand the use of materials, equipment and resources are available when undertaking pressure area care
- Prepare to undertake pressure area care
- Undertake pressure area care
Undertake physiological measurementsReal unit · NOCN
What you'll be able to do
- Understand relevant legislation, policy and good practice for undertaking physiological measurements
- Understand the physiological states that can be measured
- Prepare to take physiological measurements
- Undertake physiological measurements
- Record and report results of physiological measurements
Undertake tissue viability risk assessmentsReal unit · NOCN
What you'll be able to do
- Understand the need for tissue viability risk assessment
- Undertake tissue viability risk assessment
- Record and report on tissue viability risk assessment
- Understand when the risk assessment should be reviewed
Undertake urethral catheterisation processesReal unit · NOCN
What you'll be able to do
- Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation
- Understand the relevant anatomy and physiology
- Prepare to insert urethral catheters
- Insert urethral catheters
- Monitor and care for the urethral catheter after insertion
- Care for and support the individual during and after the procedure
Work in partnership with families to support individualsReal unit · NOCN
What you'll be able to do
- Understand partnership working with families
- Establish and maintain positive relationships with families
- Plan shared approaches to the care and support of individuals with families
- Work with families to access support in their role as carers
- Exchange and record information about partnership work with families
- Contribute to reviewing partnership work with families
- Provide feedback about support for families
Work with families, carers and individuals during times of crisisReal unit · NOCN
What you'll be able to do
- Understand relevant legislation, policy and practice when working with individuals, carers and families in times of crisis
- Develop risk management strategies when working with individuals, carers and families in times of crisis
- Respond during times of crisis
- Review the outcomes of requests for action during times of crisis
Work with other professionals and agencies to support individuals with physical disabilityReal unit · NOCN
What you'll be able to do
- Understand the contribution that other professionals and agencies can make to support individuals with physical disabilities
- Assess the needs of individuals with physical disabilities for inclusive social care provision
- Demonstrate partnership working
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Administer medication to individuals, and monitor the effectsAssess the needs of carers and familiesAssist with the transfer of individuals, who misuse substances, between agencies and services.Carry out comprehensive substance misuse assessmentCarry out initial assessments to identify and prioritise the needs of substance misusers.Causes and Spread of InfectionCleaning, Decontamination and Waste ManagementContribute to effective team working in health and social care or children and young people’s settings
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
NOCN Level 3 Diploma in Health and Social Care (Adults) for England
- Access resources to support person centred outcomes
- Agree and support care plans to help women manage their diabetes during labour and immediately following delivery
- Agree individualised care plans with children and young people to manage diabetes
- Assess an individual's communication skills and abilities
- Assess individuals with suspected stroke or Transient Ischaemic Attack (TIA)
- Assess individuals’ psychological, social and emotional needs for rehabilitation
- Assess the healthcare needs of individuals with diabetes and agree care plans
- Assist individuals with diabetes to manage their condition when they have been admitted to a hospital ward for other health needs
Where this can lead
Social Programmes Coordinator
This Coordinator role is your entry point into a rewarding career in corporate social impact. We're looking for someone eager to learn, meticulous in their work, and genuinely committed to making a positive difference. Your journey starts here, and we're excited to see where you take it.
See the whole journey →Opens the roleSocial Programmes CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleCommunity Investment CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleAssociate Community Investment CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleAssociate Telecoms Regulatory AnalystOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Telecoms Regulatory SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 5 roles, drawn from 7 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Access resources to support person centred outcomesAgree and support care plans to help women manage their diabetes during labour and immediately following deliveryAgree individualised care plans with children and young people to manage diabetesAssess an individual's communication skills and abilitiesAssess individuals with suspected stroke or Transient Ischaemic Attack (TIA)Assess individuals’ psychological, social and emotional needs for rehabilitationAssess the healthcare needs of individuals with diabetes and agree care plansAssist individuals with diabetes to manage their condition when they have been admitted to a hospital ward for other health needsCarry out assessment to identify and prioritise needs associated with substance misuseCarry out comprehensive assessment for alcohol and other substancesCarry out comprehensive assessment for children and young people who use alcohol and other substancesContribute to raising awareness about the electoral processDevelop effective working relationshipsDevelop, agree and review a dietary plan for an individual with diabetesEmpower individuals with long term conditions to represent their views and organise their own support, assistance or actionEnable a young person with diabetes to develop self-management skillsEnable communities to develop their capacity to advocate for health and wellbeingEnable individuals with diabetes to monitor their blood glucose levels+33 more
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for NOCN Level 3 Diploma in Health and Social Care (Adults) for England
128 units in this credential, in the order it lists them, awarded by NOCN.
- Administer medication to individuals, and monitor the effects
- Assess the needs of carers and families
- Assist with the transfer of individuals, who misuse substances, between agencies and services.
- Carry out comprehensive substance misuse assessment
- Carry out initial assessments to identify and prioritise the needs of substance misusers.
- Causes and Spread of Infection
and 122 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.