Open College Network West Midlands · RQF Entry Level
Open College Network West Midlands Entry Level Award in Work Preparation for Information and Communication Technology (Entry 3) (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Entry Level
- Total credits6
- Units in this qualification35
Awarded by Open College Network West Midlands · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Open College Network West Midlands registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Applying for a JobReal unit · Open College Network West Midlands
What you'll be able to do
- Know different methods of applying for a job.
- Know why job application forms are used by employers.
- Complete a job application form.
Audio and Video SoftwareReal unit · Open College Network West Midlands
What you'll be able to do
- Use audio and/or video hardware and software to capture sequences.
- Use audio and/or video software tools to edit sequences.
- Play and present audio and/or video sequences.
Building working relationships with colleaguesReal unit · Open College Network West Midlands
What you'll be able to do
- Know why it is important to get on well with colleagues.
- Work with employers and/or managers.
- Work with peers in the workplace.
CV WritingReal unit · Open College Network West Midlands
What you'll be able to do
- Know the purpose of a CV.
- Know the key information contained in a CV.
- List key information in a CV.
Communication in the workplaceReal unit · Open College Network West Midlands
What you'll be able to do
- Know about ways of communicating.
- Know the methods used to communicate different types of information in the workplace.
- Use communication skills.
Computer Security and PrivacyReal unit · Open College Network West Midlands
What you'll be able to do
- Know the basics of computer security and privacy.
- Protect a computer and data.
- Protect self and family from security threats.
- Keep a computer secure and updated.
Customer CareReal unit · Open College Network West Midlands
What you'll be able to do
- Understand the principles of good customer care.
- Provide good customer care.
- Communicate positively with customers.
- Understand the importance of keeping to organisational policies and practice.
Design and Imaging SoftwareReal unit · Open College Network West Midlands
What you'll be able to do
- Obtain and insert information for designs or images.
- Use design and imaging software tools to manipulate and edit drawings or images.
Desktop Publishing SoftwareReal unit · Open College Network West Midlands
What you'll be able to do
- Use appropriate designs and page layouts for a publication.
- Input text and other information into a publication.
- Use desktop publishing software techniques to edit and format a publication.
Developing meeting skillsReal unit · Open College Network West Midlands
What you'll be able to do
- Know the format of a meeting.
- Prepare for meetings.
- Contribute to a meeting.
Digital TechnologyReal unit · Open College Network West Midlands
What you'll be able to do
- Know the basics of digital technology, including fundamental concepts and terminology.
- Know the basics of digital audio, including recording, editing, and playback.
- Know the basics of digital video, including filming, editing, and distribution.
- Know the basics of digital photography, including composition, lighting, and editing.
- Know career opportunities available for individuals with digital technology experience.
Exploring job opportunitiesReal unit · Open College Network West Midlands
What you'll be able to do
- Identify suitable job opportunities
Health and Safety in a Practical EnvironmentReal unit · Open College Network West Midlands
What you'll be able to do
- Know the health and safety requirements relevant to their work environment.
- Know the procedure for dealing with accidents and emergencies in the work environment.
IT User FundamentalsReal unit · Open College Network West Midlands
What you'll be able to do
- Interact with and use IT system to meet needs.
- Organise, store and retrieve appropriately.
- Understand the need for safety and security practices.
- Respond to common IT system problems.
Improving Productivity Using ITReal unit · Open College Network West Midlands
What you'll be able to do
- Plan the use of appropriate IT systems and software to meet requirements.
- Use IT systems and software to complete planned tasks.
- Review the selection and use of IT systems and software for tasks.
Improving own learning and performanceReal unit · Open College Network West Midlands
What you'll be able to do
- Show an awareness of different ways of learning.
- Set realistic learning targets.
- Review own performance in meeting learning targets.
Interview SkillsReal unit · Open College Network West Midlands
What you'll be able to do
- Prepare to be interviewed.
- Respond to the interviewer’s questions.
- Recognise effectiveness of own performance in an interview.
Introduction to Enterprise SkillsReal unit · Open College Network West Midlands
What you'll be able to do
- Understand own strengths as an enterprising person and ways to improve enterprise skills.
- Understand the characteristics of a successful entrepreneur.
Introduction to the Information and Communication Technology sectorReal unit · Open College Network West Midlands
What you'll be able to do
- Know the structure and working patterns of the Information and Communication Technology sector.
- Know about different types of career opportunities available in the Information and Communication Technology sector.
- Develop and demonstrate an appropriate skill in the Information and Communication Technology sector.
Oral Presentation SkillsReal unit · Open College Network West Midlands
What you'll be able to do
- Plan an oral presentation.
- Give an oral presentation.
- Review the presentation.
Personal presentation in the workplaceReal unit · Open College Network West Midlands
What you'll be able to do
- Know conventions for personal presentation in the workplace.
- Demonstrate appropriate personal presentation for the workplace.
Planning and reviewing learningReal unit · Open College Network West Midlands
What you'll be able to do
- Identify what they need to improve to help them achieve their goals
- Identify their targets and plan how to meet them
- Carry out their plan and review progress
Problem Solving Skills for WorkReal unit · Open College Network West Midlands
What you'll be able to do
- Recognise a problem in the place of work.
- Identify a solution to a problem in the place of work.
Recognising and Respecting Diversity in the WorkplaceReal unit · Open College Network West Midlands
What you'll be able to do
- Recognise that there are differences and similarities between people.
- Recognise key responsibilities in relation to promoting equality in the workplace.
- Recognise discrimination at work.
Recognising prejudice and discriminationReal unit · Open College Network West Midlands
What you'll be able to do
- Recognise discrimination and the impact on individuals and the workplace.
Responsible Work PracticeReal unit · Open College Network West Midlands
What you'll be able to do
- Understand the requirements of the workplace.
- Understand the importance of positive attitudes and behaviours at work.
- Understand the characteristics of appropriate work practice.
Rights and responsibilities in the workplaceReal unit · Open College Network West Midlands
What you'll be able to do
- Understand that employees have rights in the workplace
- Understand that employees have responsibilities in the workplace
Teamwork SkillsReal unit · Open College Network West Midlands
What you'll be able to do
- Understand how roles and responsibilities can be allocated within a team.
- Understand how to contribute to a team discussion.
- Understand how to participate in a team activity.
- Review own contribution to the team.
Time Management SkillsReal unit · Open College Network West Midlands
What you'll be able to do
- Understand the importance of good time management.
- Know ways to promote good time management.
- Plan own use of time.
- Improve own time management.
Understanding Change in the WorkplaceReal unit · Open College Network West Midlands
What you'll be able to do
- Understand that organisations need to respond to change and new directions.
- Understand the impacts of change in the workplace.
Understanding Opportunities in Work Based LearningReal unit · Open College Network West Midlands
What you'll be able to do
- Recognise work based learning.
- Identify learning opportunities in the work place.
Understanding Structures in the WorkplaceReal unit · Open College Network West Midlands
What you'll be able to do
- Understand the importance of organisational objectives and values.
- Understand the need for effective communication routes within an organisation.
- Recognise the way in which decisions are made in relation to organisational structure.
Using the InternetReal unit · Open College Network West Midlands
What you'll be able to do
- Connect to the Internet.
- Use browser software to navigate webpages.
- Use browser tools to search for information from the Internet and the world-wide web.
- Use browser software to communicate information online.
- Know safety and security practices when working online.
Word Processing SoftwareReal unit · Open College Network West Midlands
What you'll be able to do
- Input text and edit word processing documents.
- Structure information within word processing documents.
- Use word processing software tools to format and present documents.
Work ExperienceReal unit · Open College Network West Midlands
What you'll be able to do
- Prepare for their work experience placement.
- Work appropriately in their role.
- Review their work experience placement.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
IT Support Technician
Your journey starts here, with a solid foundation in IT support. Where you go next is up to you, but we're committed to providing the opportunities and support to help you build a fantastic career.
See the whole journey →Showing 6 roles, drawn from 16 job records mapped to this qualification.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Open College Network West Midlands Entry Level Award in Work Preparation for Information and Communication Technology (Entry 3) (QCF)
35 units in this credential, in the order it lists them, awarded by Open College Network West Midlands.
- Applying for a Job
- Audio and Video Software
- Building working relationships with colleagues
- CV Writing
- Communication in the workplace
- Computer Security and Privacy
and 29 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.