NCFE · RQF Level 3
NCFE Level 3 Certificate in Job Search and Employability Skills (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits13
- Guided learning120 hours
- Units in this qualification25
Awarded by NCFE · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Business and customer awarenessReal unit · NCFE
What you'll be able to do
- Understand the aims and key drivers for a range of different types of organisation and business.
- Understand the role of organisational culture and values within the place of work.
- Understand and be able to demonstrate how organisations and businesses identify customer needs and develop products and services to meet these needs.
- Understand and be able to demonstrate appropriate attitudes and behaviours within a work based environment.
Creative thinkingReal unit · NCFE
What you'll be able to do
- Understand some key theories of creative thinking within the place of work
- Understand and be able to demonstrate use of one or more tools to outline creative ideas.
- Understand the risks involved in implementing creative thinking
Developing problem solving skillsReal unit · NCFE
What you'll be able to do
- Understand and be able to analyse a range of problems they might encounter in the place of work eg people, task and/or resource related.
- Understand and be able to demonstrate the use of appropriate tools or methods to develop solutions to complex problems.
- Demonstrate the application of appropriate solutions for complex problems.
Finding out about your customers or clientsReal unit · NCFE
What you'll be able to do
- Understand the markets and customers for a range of organisations.
- Understand customer focussed approaches and quality assurance processes to support these.
Health, safety and security in the workplaceReal unit · NCFE
What you'll be able to do
- Understand the role of legislation, regulations and codes of practice in keeping people safe in a work situation.
- Show understanding of legislation relevant to a range of places of work.
ICT for employmentReal unit · NCFE
What you'll be able to do
- Appraise their own technology skills in relation to the different skills needed in different job roles.
- Use a range of ICT equipment safely and how to use software commonly found in a place of work.
Information managementReal unit · NCFE
What you'll be able to do
- Know the key issues when managing data in the place of work.
- Demonstrate understanding and management of data within legislative requirements
- Demonstrate adherence to work-based information handling procedures.
Managing a budgetReal unit · NCFE
What you'll be able to do
- Demonstrate higher level considerations for developing budgets.
- Understand and be able to demonstrate setting, monitoring and managing a budget.
- Understand own and others’ roles in monitoring, reviewing and managing a budget and accountability.
Managing conflictReal unit · NCFE
What you'll be able to do
- Understand key theoretical perspectives as to why conflict occurs and understand some of the approaches that can be used to prevent it.
- Understand and be able to demonstrate attitudes and behaviours that help to manage conflict.
- Understand employee rights in the place of work and recognise unacceptable behaviour.
Managing innovationReal unit · NCFE
What you'll be able to do
- Understand key theories of innovation management.
- Understand issues and risks of implementing innovation in the place of work.
- Understand and be able to demonstrate how creativity can be harnessed through innovation management.
Managing riskReal unit · NCFE
What you'll be able to do
- Understand some key theoretical perspectives and approaches to risk management.
- Understand and be able to demonstrate risk management within own area of work.
- Evaluate own risk management processes.
Organisational products and servicesReal unit · NCFE
What you'll be able to do
- Understand similarities between product-based and service-based organisations and how this impacts in the place of work.
- Understand the differences between product-based and service-based organisations and how this impacts in the place of work.
Preparing to achieve own job goalsReal unit · NCFE
What you'll be able to do
- Understand how to establish achievable job goals
- Understand the key qualities required for employment from an employer perspective
- Evaluate own employability skills
Presenting informationReal unit · NCFE
What you'll be able to do
- Understand and be able to demonstrate presenting information for the different audiences and purposes most commonly associated with work.
- Understand and be able to demonstrate collection, analysis and presentation of work-related data from a range of sources, using the most appropriate medium for the context
Presenting yourselfReal unit · NCFE
What you'll be able to do
- Understand and be able to demonstrate appropriate presentation of personal information for work related purposes.
- Demonstrate the ability to present themselves in an appropriate way in person and on the telephone.
- Understand how they can present information about themselves in others ways.
Promoting yourself and preparing for a job interviewReal unit · NCFE
What you'll be able to do
- Understand the different types of CV and cover letter used to apply for jobs
- Understand where and how to search for jobs
- Identify suitable job opportunities and apply for them
- Prepare for an interview
- Conduct self in an interview situation
- Evaluate own performance following an interview situation
Setting your objectivesReal unit · NCFE
What you'll be able to do
- Understand and be able to demonstrate setting personal objectives that are specific, challenging, realistic and achievable.
- Understand the links between personal objectives and organisation wide objectives.
Time managementReal unit · NCFE
What you'll be able to do
- Understand and be able to demonstrate how time can be managed and plan own work activity.
- Analyse own use of time and identify tools/methods used to improve time management.
- Understand and be able to demonstrate how to identify when support might be needed.
Understanding and coping with changeReal unit · NCFE
What you'll be able to do
- Understand some key theories of change and identify some of the positive and negative impacts of change.
- Understand own reactions to change and be able to demonstrate use of relevant tools/methods to support themselves.
- Understand the reactions of others to change.
Understanding motivation at workReal unit · NCFE
What you'll be able to do
- Understand key theories of motivation applicable to a work context.
- Understand their own motivations and know how to use this to improve their performance in the place of work.
- Understand the motivations of others and know how this impacts on performance in the place of work.
Understanding the role of systems, processes and procedures at workReal unit · NCFE
What you'll be able to do
- Understand and be able to demonstrate the use of a work-based process and the procedures that might be needed to support it within own work context.
- Understand why systems are developed.
- Understand some commonly used processes and procedures in the place of work.
Understanding work principlesReal unit · NCFE
What you'll be able to do
- Understand some of their own work principles and how these would impact on their work practice
- Understand and be able to analyse work principles within different contexts.
Valuing and supporting othersReal unit · NCFE
What you'll be able to do
- Demonstrate understanding of the roles, responsibilities and contributions made by others
- Understand and be able to demonstrate the use of empathetic skills and development of emotional intelligence skills.
- Understand and be able to review own strengths and how these can be used to support others in the place of work.
Working in a teamReal unit · NCFE
What you'll be able to do
- Understand the interpersonal skills needed to form collabourative relationships.
- Understand their own and others’ positive and negative contributions to a team and the impact they have on team dynamics and performance.
- Understand and be able to demonstrate use of approaches to resolve issues and achieve team goals.
Working with managersReal unit · NCFE
What you'll be able to do
- Understand some key management theories and different management approaches and styles.
- Understand and be able to demonstrate how recognising the management styles of those you work with helps to develop effective working relationships.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Construct a risk profile for a proposed portfolio change
- Develop a risk profile for a financial services organisation
- Enforce statutory provisions and present guilty pleas in Court for the purpose of work
- Information Management
- Manage a Budget
- Perform information management operations
- Plan and gather evidence for the purposes of work
Where this can lead
Information Governance Associate
Your journey starts here, learning the critical foundations. The path ahead is rich with opportunities to specialise, lead, and genuinely shape how our organisation—and potentially others—manages its most valuable asset: information.
See the whole journey →Showing 6 roles, drawn from 95 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for NCFE Level 3 Certificate in Job Search and Employability Skills (QCF)
25 units in this credential, in the order it lists them, awarded by NCFE.
- Business and customer awareness
- Creative thinking
- Developing problem solving skills
- Finding out about your customers or clients
- Health, safety and security in the workplace
- ICT for employment
and 19 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.