Institute of Administrative Management · RQF Level 6
IAM Level 6 Extended Diploma in Business and Administrative Management (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 6
- Total credits360
- Units in this qualification24
Awarded by Institute of Administrative Management · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units Institute of Administrative Management registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Administrative systemsReal unit · Institute of Administrative Management
What you'll be able to do
- Understand how systems thinking affect the administrative performance of organisations
- Understand the role and function of policies and procedures in meeting customer requirements
Advanced finance for business managersReal unit · Institute of Administrative Management
What you'll be able to do
- Understand how to assess the future cash flow position of a business
- Understand how cost accounting techniques contribute to decision making
- Understand the financial implications of capital investment decisions
- Understand how to assess the financial performance and stability of a business
Advanced finance for decision makersReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of financial information and financial analysis in business risk assessment and decision-making
- Understand how financial statements and their structure provide a sound basis for business decision-making
- Understand sources of finance and how businesses finance fixed assets and working capital
- Understand different ownership structures and how they influence and measure financial performance
- Understand how accountability for financial reporting and the integrity of reporting are influenced by ethical, governance and accounting standards
Business ResearchReal unit · Institute of Administrative Management
What you'll be able to do
- Understand research philospohies and approaches relevant to business research
- Understand how to plan project reports
- Conduct research for project reports
- Understand how to evaluate research outcomes
- Present project reports
Customer focus for strategic advantageReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the strategic customer service aims of organisations and the customer service values that make the aims achievable
- Understand how being a listening organisation contributes to the achievement of a customer service vision
- Understand how customer service strategy and objectives contribute to the development of customer-driven processes
- Understand the links between people development, empowerment and the implementation of customer service strategies
- Understand communication, recognition and reward actions that contribute to customer service strategies
- Understand continuous improve
Finance for administrative managersReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the relationship between cost accounting and management accounting
- Understand budgets and how budgetary control operates
- Understand the application of financial accounting
Fundamentals of adminstrative managementReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the concept of administrative management
- Understand administrative systems
- Understand the role of communication in organisations
Human resource managementReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the context and role of human resource management (HRM) within organisations, including its evolution and strategic importance.
- Understand the nature of strategic HRM and its contribution to organisational performance and competitive advantage.
- Understand the role of human resource planning (HRP) in the organisation, including forecasting future workforce needs and skills gaps.
- Explore the process of recruitment and selection, including job analysis, advertising, interviewing, and assessment methods.
- Understand the context of human resource development (HRD), including training, learning, and development activities.
- Understand the role of performance management and reward in the organisation, including setting objectives, providing feedback, and recognising achievements.
- Understand the context of the employment relationship, including employee rights, responsibilities, and legal frameworks.
Information for strategic decision makingReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of information in strategic decision making
- Understand how information systems support the use of information, as a resource
- Understand the rationale for quantitative approaches and techniques in decision-making
- Understand how the systems approach is used to solve problems and make decisions
Knowledge management strategyReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the concept of knowledge management in the organisation
- Understand the practice of knowledge work in the organisation
- Understand the impact of knowledge management on business strategy
Leadership skillsReal unit · Institute of Administrative Management
What you'll be able to do
- Understand fundamental leadership skills
- Develop the leader – follower relationship
- Deal with a variety of leadership situations
Leadership, motivation and group dynamicsReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of groups and teams in organisations
- Understand how groups and teams support organisational performance
- Understand the role of motivation in organisations
- Understand the function of leadership in organisations
- Understand the role of employee engagement in organisations
Management information systems for businessReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of information systems in global businesses
- Understand the relationships between information systems, business strategy and e-commerce
- Understand the relationship between information technology infrastructure and business capability
- Understand how key information systems improve business performance and enhance decision-making
- Build and manage effective, secure information systems
Managing business facilitiesReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of facilities management and managers in businesses
- Plan and manage organisational accommodation
- Understand how considerations and legislation related to health and the environment influence facilities management
- Understand the relationship between business ethics and facilities management
Managing information and knowledgeReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the need to manage information and knowledge within organisations
- Understand the role of ICT in managing information and knowledge
- Understand the links between knowledge management strategy and competitive advantage
Managing operationsReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the activities that make up operations management
- Understand the relationship between operations and performance
- Understand the importance of administration in operations management
Managing qualityReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the activities that make up quality management
- Understand how quality management supports performance in organisations
- Understand the role administration plays in managing quality
Managing risk in businessReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of risk management in business
- Understand the importance of measuring and assessing risk
- Understand the impact of different types of risk
- Understand the impact of the external environment on risk management
- Understand how to achieve market leadership through risk management
- Link contingency planning and crisis management
- Understand how risk management supports businesses in achieving market leadership
Marketing management in businessReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the concept and strategic role of marketing in business, including its contribution to achieving organisational objectives.
- Build a marketing strategy, including setting objectives, identifying target markets, and developing marketing plans.
- Understand the concept and role of market segmentation and positioning, including identifying different customer groups and tailoring marketing messages accordingly.
- Understand the principle and function of the marketing mix (product, price, place, promotion), including how to use each element to achieve marketing objectives.
- Distinguish between marketing in the commercial and not-for-profit, including public sectors, recognising the different objectives and constraints in each sector.
Operations managementReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the role of operations within businesses
- Understand the strategic importance of meeting operational performance targets
- Understand how and why businesses use performance evaluation
- Understand the impact of a range of quality improvement techniques on competitive advantage
Organisational analysis and changeReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the evolution of and changing perspectives on organisation and management theory
- Understand the impact of a dynamic external environment on organisational structures and processes
- Understand the relationship between structure, culture and the strategic aims and objectives of organisations
- Understand models for planning and implementing organisational change
Strategic managementReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the concept of strategic management
- Conduct strategic analysis
- Understand how to formulate organisational strategy
- Understand how to implement organisational strategy
- Assess the role of administrative management in strategy formulation and implementation
The context of corporate governanceReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the context and theory of corporate governance
- Understand the UK model of corporate governance and the role of Codes of Practice
- Understand the role of the board of directors and how it is structured
- Understand the role of stakeholders, shareholders and institutional investors
The dynamics of leadershipReal unit · Institute of Administrative Management
What you'll be able to do
- Understand the concept of leadership
- Analyse the leadership process
- Understand the role of power and influence in leadership
- Be aware of the importance of values
- Understand the role of personality on leadership
- Understand the link between motivation, satisfaction and performance
- Understand how leaders influence the development and effectiveness of teams
- Understand how situational factors influence leadership
- Understand how to lead organisational change
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 6 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assess, Analyse and Evaluate Risks
- Develop and maintain a marketing information system
- Manage Information Assurance Methodologies
- Manage information security identity and access management activities
- Manage risk
Where this can lead
Corporate Governance Manager
Your journey as a Corporate Governance Manager here isn't just a job; it's a chance to build a significant career, shaping the integrity and future direction of our company. We're excited to see where you take it.
See the whole journey →Showing 6 roles, drawn from 406 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for IAM Level 6 Extended Diploma in Business and Administrative Management (QCF)
24 units in this credential, in the order it lists them, awarded by Institute of Administrative Management.
- Administrative systems
- Advanced finance for business managers
- Advanced finance for decision makers
- Business Research
- Customer focus for strategic advantage
- Finance for administrative managers
and 18 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.