City and Guilds of London Institute · RQF Level 3
City & Guilds Level 3 Diploma In Property (Residential Property Letting and Management)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits37
- Guided learning132 hours
- Units in this qualification21
Awarded by City and Guilds of London Institute · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Bring tenancy agreements to an endReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the procedures for ending tenancy agreements and serving notices
- End tenancy agreements and serve notices
Conduct accompanied viewings of propertiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for viewings
- Liaise with prospective buyers/tenants
- Prepare to conduct accompanied viewings
- Conduct viewings of properties
Develop yourself in the job roleReal unit · City and Guilds of London Institute
What you'll be able to do
- Develop him/her self in the job
- Develop him/her self in the job
Employment Rights and Responsibilities in the Facilities Management, Housing and Property SectorsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know employer and employee rights, responsibilities and own organisational procedures.
- Know factors that affect own organisation and occupation.
Facilitate the maintenance of managed propertiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know the organisational procedures for facilitating the maintenance of managed properties
- Facilitate the maintenance of managed properties
- Carry out administrative tasks regarding the maintenance of managed properties
- Facilitate the maintenance of managed properties
Implement check-out procedures and dispersals in a letting environmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to complete check-out procedures
- Understand how to calculate deductions and disperse deposits
- Complete check-out procedures
- Calculate deductions and disperse deposits
Implement pre-entry and hand-over procedures for property to letReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand organisational pre-entry procedures
- Understand organisational procedures for the hand-over of property
- Implement pre-entry procedures
- Implement hand-over procedures
Maintain the security of individuals and property in a property environmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Maintain the security of self and others
- Maintain the security of information about individuals
- Maintain the security of property
- Maintain the security of self and others
- Maintain the security of property, personal belongings and information
Match and promote properties to individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Match properties to individuals
- Promote properties to individuals
- Match properties to individuals
- Promote properties to individuals
Monitor changes and assess their impact in the local property marketReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to monitor changes in the local property market
- Assess the impact of changes in the local property market
- Monitor changes in the local property market
- Assess the impact of changes in the local property market
Negotiate tenanciesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the procedures for negotiating tenancies
- Negotiate tenancies
Obtain instructions and agree marketing activities for propertiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Obtain instructions for marketing activities.
- Agree planned marketing activities.
- Obtain instructions for marketing activities.
- Agree marketing plans with relevant parties.
Prepare for the marketing of properties to letReal unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for the marketing of properties to let
- Arrange for the production of final documentation for residential property to let
- Prepare for the marketing of properties to let
Prepare inventories for properties to letReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand organisational procedures for preparing inventories for properties to let
- Prepare an inventory for properties to let
- Prepare inventories for properties to let
Progress applications to rent propertyReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand organisational procedures for progressing applications to rent property
- Qualify prospective tenants
- Obtain information to qualify prospective tenants
- Progress applications to rent property
Reduce risks to health and safety in the workplaceReal unit · City and Guilds of London Institute
What you'll be able to do
- Know about their organisation’s health and safety procedures
- Identify the hazards in the workplace
- Evaluate risks in the workplace
- Identify the hazards and risks in the workplace
- Reduce the risks to health and safety in the workplace
Renew and extend tenancy agreements and review rentsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the procedures for renewing tenancy agreements
- Understand the procedures for review rents
- Renew tenancy agreements
- Review rents
Understanding legislation, guidelines, codes of practice, contractual arrangements and statutory information in residential lettingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand legislation, guidelines and codes of practice in residential lettings
- Understand statutory information in residential lettings
- Understand tenancy agreements and terms of appointment
Understanding professional conduct in a property environmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to present a positive image in a property environment
- Understand the importance of communicating information clearly
Undertaking market appraisals and advising on the presentation of propertiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand organisational procedures for undertaking market appraisals and advising on the presentation of properties
- Undertake market appraisals
- Develop relationships with customers
- Prepare for appraisals of properties
- Appraise properties
- Present market appraisal reports and advise upon the presentation of properties
Visit tenanted propertiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand organisational procedures for arranging visits of tenanted properties
- Prepare to visit tenanted properties
- Visit tenanted properties
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Conduct accompanied viewings of owned properties to let
- Implement Check-Out Procedures and Dispersals in a Letting Environment
- Match available properties to prospective buyers
- Monitor changes and assess their impact in the local property market
- Obtain instructions and agree a marketing plan towards selling individual properties
- Organise and progress viewings of properties
- Organise and progress viewings of properties to let
- Prepare inventories for owned properties to let
Where this can lead
Property Services Assistant
Your career here isn't a fixed ladder; it's more like a climbing wall with many different routes up. We're here to help you find the path that excites you most and gives you the opportunity to make the biggest impact.
See the whole journey →Showing 6 roles, drawn from 22 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Diploma In Property (Residential Property Letting and Management)
21 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Bring tenancy agreements to an end
- Conduct accompanied viewings of properties
- Develop yourself in the job role
- Employment Rights and Responsibilities in the Facilities Management, Housing and Property Sectors
- Facilitate the maintenance of managed properties
- Implement check-out procedures and dispersals in a letting environment
and 15 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.