City & Guilds Limited · RQF Level 3
City & Guilds Level 3 NVQ Diploma in Planned and Reactive Maintenance on Heating and Ventilating Systems
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits62
- Guided learning504 hours
- Units in this qualification7
Awarded by City & Guilds Limited · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Maintain and diagnose faults on H&V industrial and commercial systemsReal unit · City & Guilds Limited
What you'll be able to do
- Complete preparation work for industrial and commercial H&V systems service and maintenance activities
- Identify industrial and commercial H&V systems, equipment and components
- Service industrial and commercial H&V systems, equipment and components
- Complete soundness tests on industrial and commercial H&V systems
- Complete commissioning of industrial and commercial H&V systems
- Complete fault identification on industrial and commercial H&V systems
- Rectify faults on industrial and commercial H&V systems
Understand and carry out electrical work on industrial and commercial heating and ventilating systems and componentsReal unit · City & Guilds Limited
What you'll be able to do
- Know the electrical standards that apply to the mechanical services industry
- Know the fundamental principles of electricity supply to buildings
- Know the layout features of electrical circuits in Buildings
- Understand the electrical industry safe isolation procedure
- Carry out the electrical industry safe isolation procedure
- Know the preparation techniques for the electrical connection of mechanical services components
- Demonstrate preparation, installation and connection techniques for the connection of electrically operated mechanical services components
- Understand
Understand industrial and commercial air conditioning system maintenance and fault diagnosis techniquesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the working principles and layouts of industrial and commercial air conditioning systems
- Understand the legislative and organisational procedures related to all industrial and commercial air conditioning systems work activities
- Understand how to complete preparation work for industrial and commercial air conditioning system maintenance activities
- Understand the procedures for identifying industrial and commercial air conditioning systems, equipment and components
- Understand the service requirements for industrial and commercial air conditioning systems, equipment and co
Understand industrial and commercial hot and cold water system maintenance and fault diagnosis techniquesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the working principles and layouts of industrial and commercial hot and cold water systems
- Understand the legislative and organisational procedures related to all industrial and commercial hot and cold water systems work activities
- Understand how to complete preparation work for industrial and commercial hot and cold water system maintenance activities
- Understand the procedures for identifying industrial and commercial hot and cold water systems, equipment and components
- Understand the service requirements for industrial and commercial hot and cold water systems, equipment and c
Understand industrial and commercial hot water heating system maintenance and fault diagnosis techniquesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the working principles and layouts of industrial and commercial hot water heating systems
- Understand the legislative and organisational procedures related to all industrial and commercial hot water heating system work activities
- Understand how to complete preparation work for industrial and commercial hot water heating system maintenance activities
- Understand the procedures for identifying industrial and commercial hot water heating systems, equipment and components
- Understand the service requirements for industrial and commercial hot water heating systems, equipment and
Understand industrial and commercial ventilation system maintenance and fault diagnosis techniquesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the working principles and layouts of industrial and commercial ventilation systems
- Understand the legislative and organisational procedures related to all industrial and commercial ventilation systems work activities
- Understand how to complete preparation work for industrial and commercial ventilation system maintenance activities
- Understand the procedures for identifying industrial and commercial ventilation systems, equipment and components
- Understand the service requirements for industrial and commercial ventilation systems, equipment and components
- Understand the m
Understand the principles and requirements of industrial and commercial fuel systemsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the appropriate items of legislation which apply to fuel supply systems in industrial and commercial situations
- Understand the differences between the types of solid fuel and the factors affecting fuel selection
- Understand the basic operating principles of solid fuel appliances
- Understand the factors which affect the selection of solid fuel appliances
- Understand the combustion process and the principles of safe combustion of solid fuels
- Understand the types of oil storage tank, associated fittings and installation requirements
- Understand the installation requirements of oil su
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Clean Industrial and Commercial Ventilation Systems
- Connect electrical components (Integrated Systems Engineering)
- Diagnose and rectify faults in complex oil-fired systems and equipment
- Diagnose and rectify faults in environmental technology systems
- Inspect and Pre-Commission Industrial and Commercial Heating and Ventilating Systems
- Perform electrical work on mechanical building services systems
- Service and maintain environmental technology systems
- Service and maintain industrial and commercial heating and ventilating systems
Where this can lead
Temperature Control Specialist
Your journey in controls is just beginning here. We're not just offering you a job; we're offering you a pathway to grow, learn, and become a recognised expert in a critical field. We're excited to see where you take it.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 NVQ Diploma in Planned and Reactive Maintenance on Heating and Ventilating Systems
7 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Maintain and diagnose faults on H&V industrial and commercial systems
- Understand and carry out electrical work on industrial and commercial heating and ventilating systems and components
- Understand industrial and commercial air conditioning system maintenance and fault diagnosis techniques
- Understand industrial and commercial hot and cold water system maintenance and fault diagnosis techniques
- Understand industrial and commercial hot water heating system maintenance and fault diagnosis techniques
- Understand industrial and commercial ventilation system maintenance and fault diagnosis techniques
and 1 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.