City and Guilds of London Institute · RQF Level 3
City & Guilds Level 3 Diploma in Allied Health Profession Support
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits65
- Guided learning373 hours
- Units in this qualification96
Awarded by City and Guilds of London Institute · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
Check my fluency, free
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
- Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
- Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
- Adapt prescribed items to meet individuals’ needs
- Fit prescribed items to meet the needs of individuals
Administer oral nutritional products to individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Understand common nutritional products and their uses
- Understand how to manage possible reactions to the use of nutritional products
- Prepare for oral administration of nutritional products
- Administer oral nutritional products to individuals
- Maintain stock of nutritional products
Advise and inform individuals on managing their conditionReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand good practice in identifying information requirements
- Understand health conditions
- Understand the effects of change on individuals’ lifestyles
- Ascertain the information and advice needs of individuals
- Agree plans with individuals to adapt their lifestyle
Analyse and present health related data and informationReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to the analysis and presentation of health related data and information
- Prepare to analyse data and information and present outputs in a health context
- Carry out analysis of data and information
- Review and present outputs of the analysis
Assist and support individuals to use alternative and augmentative communication systems _AAC_Real unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to assisting and supporting individuals to use alternative and augmentative communication (AAC) systems
- Understand how to assist and support the use of AAC systems
- Understand how AAC systems support the needs of individuals
- Prepare AAC equipment for individuals to use
- Assist and support individuals to use AAC systems
Assist in implementing treatment programmes for individuals with severely reduced movement/mobilityReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility
- Understand anatomical and physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility
- Understand treatment programmes for individuals with severely reduced movement/mobility
- Implement treatment programmes for individuals with severely reduced movement/mobility
Assist in planning and evaluating learning activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know about current legislation, national guidelines, policies, protocols and good practice which inform planning and evaluating learning activities
- Understand adult learning styles
- Understand roles and responsibilities in planning, implementing and evaluating learning activities
- Assist in planning learning activities
- Evaluate learning activities
Assist in testing individuals’ abilities prior to planning physical activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to assisting in testing individuals prior to planning physical activities
- Understand health related topics in relation to physical activities
- Understand motivation factors for physical activities
- Carry out preparations to assess individuals’ ability to exercise
- Assist the practitioner to administer tests to assess individuals’ ability to exercise
Assist in the implementation of programmes to increase mobility, movement and functional independenceReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence
- Understand health topics related to restoring movement and functional independence
- Understand treatment programmes related to restoring movement and functional independence
- Assist in implementing programmes to restore mobility, movement and functional independence
- Make records and provide information to the practitioner
Assist others to monitor individuals’ progress in managing dysphagiaReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to monitoring individuals with dysphagia
- Understand how to assist others in monitoring the progress of individuals with dysphagia
- Know the action to take as a result of the monitoring undertaken
- Assist others in monitoring individual’s progress in managing dysphagia
- Report and record an individuals progress in managing their dysphagia
Assist others to plan presentationsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand techniques and resources involved in planning presentations
- Assist others to plan presentations
Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy servicesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
- Understand the communication needs and abilities of individuals from diverse linguistic and cultural backgrounds
- Understand how to provide speech and language therapy related care and support for individuals from diverse linguistic and cultural backgrounds
- Know the types of information and materials required to support individuals from diverse linguistic and cultural backgr
Assist the practitioner to carry out health care activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know about current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
- Assist the practitioner in carrying out health care activities
Care for individuals with naso-gastric tubesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to care for individuals with naso-gastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Know the anatomy and physiology of the upper gastrointestinal system and its relevance to naso-gastric procedures
- Prepare to carry out naso-gastric procedures
- Support individuals undergoing naso-gastric procedures
Causes and Spread of InfectionReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the causes of infection
- Understand the transmission of infection
Cleaning, Decontamination and Waste ManagementReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to maintain a clean environment to prevent the spread of infection
- Understand the principles and steps of the decontamination process
- Understand the importance of good waste management practice in the prevention of the spread of infection
Collaborate in the assessment of environmental and social support in the communityReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
- Understand how to assess the need for, and provision of, environmental and social support in the community
- Carry out assessments in collabouration with others to establish the need for, and provision, of environmental and social support in the community
- Plan changes to be made to the environment and social support with individuals and relevant others
Collate and communicate health information to individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals
- Identify the information to be collated and communicated
- Communicate health information
Communicate with individuals about promoting their health and wellbeing while working as a Health TrainerReal unit · City and Guilds of London Institute
What you'll be able to do
- Analyse concepts of health and wellbeing
- Understand factors influencing health and wellbeing
- Encourage individuals to address issues relating to their health and wellbeing
- Communicate appropriately with individuals
Conduct routine maintenance on clinical equipmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment
- Understand the procedures involved in conducting routine maintenance on clinical equipment
- Prepare to carry out routine maintenance on clinical equipment
- Carry out routine maintenance on clinical equipment
- Report and record on routine maintenance carried out on clinical equipment
Contribute to effective multidisciplinary team workingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the workings of the multidisciplinary team
- Participate in multidisciplinary team working
- Communicate effectively when working in a multidisciplinary team
Contribute to the discharge of individuals to carersReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the procedures for discharging individuals to a carer
- Prepare individuals for discharge
- Contribute to the discharge of individuals to carers
Contribute to the effectiveness of teamsReal unit · City and Guilds of London Institute
What you'll be able to do
- Explain the importance of own role and how it contributes to the team performance
- Use feedback to improve personal team performance
- Manage time and commitments effectively
- Establish effective working relationships with all members of the team
- Comply with organisational, national and European legislation
Contribute to the prevention of aggressive and abusive behaviour of peopleReal unit · City and Guilds of London Institute
What you'll be able to do
- Take action to discourage aggressive and abusive behaviour of people
- Understand the actions to take to discourage aggressive and abusive behaviour of people
Control the use of physical resources in a health settingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to control the use of physical resources in a health setting in line with local policy and protocol
- Advise team members on the control of expenditure and physical resource usage in a health setting
- Monitor expenditure and physical resource usage in a health setting
Coordinate the progress of individuals through care pathwaysReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to coordinating the progress of individuals through care pathways
- Understand the requirements for the coordination of individuals through care pathways
- Coordinate the progress of individuals through care pathways
Deliver exercise sessions to improve individuals’ health and wellbeingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions
- Understand the role of exercise and its physical effects
- Understand the principles and rationales for exercise programmes
- Understand the use of exercise equipment
- Deliver exercise sessions
Deliver training through demonstration and instructionReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to deliver training through demonstration and instruction
- Deliver training by demonstration and instruction
- Review learning and training
Develop activities and materials to enable individuals to reach specific communication goalsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know the normal patterns of learning and communication development of individuals
- Understand how speech and language disorders can affect an individual’s learning, communication development and lifestyle
- Understand how therapy programmes can enable individuals to achieve communication goals
- Develop activities and materials for therapy programmes based on the identified communication goals of individuals
Develop and prepare speech and language therapy resources for alternative and augmentative communication _AAC_ useReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how resources are used to support individuals who use alternative and augmentative communication (AAC) systems
- Determine the resource needs of individuals who use AAC systems
- Cost and order materials, equipment and resources for individuals who use AAC systems
- Develop resources for individuals who use AAC systems
Develop and sustain effective working relationships with staff in other agenciesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the context of working in partnership.
- Develop effective working relationships with staff in other agencies
- Sustain effective working relationships.
Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health TrainerReal unit · City and Guilds of London Institute
What you'll be able to do
- Encourage individuals to assess their behaviour
- Establish 1-1 relationships with clients
- Develop Personal Health Plans for individuals
- Support individuals to achieve their plan
- Support individuals to establish and maintain change
- Keep records of work in line with organisational procedures
Engage in personal development in health, social care or children’s and young people’s settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand what is required for competence in own work role
- Reflect on practice
- Evaluate own performance
- Agree a personal development plan
- Use learning opportunities and reflective practice to contribute to personal development
Establishing and developing relationships with communities while working as a Health TrainerReal unit · City and Guilds of London Institute
What you'll be able to do
- Make contact with communities, organisations and groups
- Collect accurate information on communities, organisations and groups
- Develop working relationships with communities
Facilitate and monitor housing and accommodation services to support individuals with mental health needsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand legislation, national guidelines, policies, protocols and good practice guidelines related to working with housing and accommodation agencies supporting individuals with mental health needs
- Understand the nature and operation of the housing sector as related to people with mental health needs
- Facilitate the arrangement of housing and accommodation services for individuals with mental health needs
- Monitor the provision of housing and accommodation services for individuals with mental health needs
- Keep records relating to individuals housing and a
Facilitate learning and development activities to meet individual needs and preferencesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the role of learning and development activities in meeting individual needs
- Identify learning and development activities to meet individual needs and preferences
- Plan learning and development activities with individuals
- Prepare for learning and development activities
- Facilitate learning and development activities with individuals
- Evaluate and review learning and development activities
First Aid EssentialsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the role and responsibilities of a first aider
- Assess an incident
- Manage an unresponsive casualty who is breathing normally
- Manage an unresponsive casualty who is not breathing normally
- Recognise and assist a casualty who is chocking
- Manage a casualty with external bleeding
- Manage a casualty who is in shock
- Manage a casualty with a minor injury
Give presentations to groupsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to group presentations.
- Understand factors which contribute to effective group presentations.
- Plan a presentation to facilitate learning.
- Present information to a group.
Identify information requirements in a health contextReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to identifying data requirements in a health context
- Find and select data requirements in a health context
- Prepare resources to retrieve the agreed data and information
Implement hydrotherapy programmes for individuals and groupsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related toimplementing hydrotherapy programmes
- Know musculo skeletal aspects of the body
- Understand the principles of hydrotherapy practice
- Implement hydrotherapy programmes
- Report to the practitioner on the outcomes of the hydrotherapy programme
Implement therapeutic group activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the principles of therapeutic group activities
- Plan and prepare for therapeutic group activities
- Support individuals during therapeutic group activities
- Contribute to the evaluation of therapeutic group activities
Influencing Others at WorkReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the value of networking
Inform an individual of discharge arrangementsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand discharge and post discharge information needs of individuals
- Inform individuals of discharge arrangements
Insert and secure nasogastric tubesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the purpose and functions of nasogastric tubes and associated procedures
- Prepare the insertion of a nasogastric tube
- Insert a nasogastric tube
- Provide aftercare for individuals following nasogastric tube insertion
Interact with and support individuals using telecommunicationsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
- Use telecommunication technology
- Engage with individuals using telecommunications
- Identify and evaluate any risks or dangers for individuals during the interaction
- Terminate the interaction
Introduction to the role and responsibilities of a Health TrainerReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the role of a Health Trainer
- Understand legislation and policies related to the role of the Health Trainer
- Collect accurate information on clients
- Manage and organise own time effectively
- Improve own competence, knowledge and skills
Liaise between primary, secondary and community teamsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the relationships and tensions between primary, secondary and community teams
- Understand the needs of individuals receiving treatment
- Agree the needs of individuals with primary, secondary and community teams
- Enable effective communication between individuals and primary, secondary and community teams
Maintaining quality standards in the health sectorReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to provide a quality service within legislation, policies and procedures
- Understand the importance of working with others to provide a quality service
- Monitor quality standards
- Understand the importance of prioritising own workload to reduce risks to quality
Make recommendations for the use of physical resources in a health settingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to make recommendations for the use of physical resources in a health setting
- Gather and interpret information to inform expenditure proposals, in line with organisational plans and objectives
- Present proposals for expenditure for physical resources to stakeholders
- Negotiate proposals for expenditure for physical resources with stakeholders
Manage own performance in a business environmentReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to plan work and be accountable to others
- Understand how to behave in a way that supports effective working
- Plan and be responsible for own work, supported by others
- Behave in a way that supports effective working
Manage the availability of physical resources to meet service delivery needs in a health settingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to manage the availability and use of physical resources in a health setting
- Know factors which may have an effect on use of resources in a health setting
- Manage the availability and use of physical resources to meet service delivery needs
Manufacture equipment or medical devices for individuals within healthcareReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to manufacture of medical devices
- Prepare to carry out the manufacturing of equipment or medical devices
- Carry out the manufacturing of equipment or medical devices
- Monitor operations and conditions
- Test and adjust the finished equipment or medical device
Monitor and maintain the environment and resources during and after clinical / therapeutic activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Know the procedures for monitoring and maintaining the environment and resources
- Operate equipment
- Monitor and maintain the environment and resources
- Clean resources in own work area
Monitor and review individuals progress in relation to maintaining optimum nutritional statusReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to monitor and review individuals’ progress in relation to maintaining optimum nutritional status
- Monitor individuals’ progress in maintaining optimum nutritional status
- Support individuals to review their own progress in relation to maintaining optimum nutritional status
Monitor individuals’ progress in relation to managing their body weight and nutritionReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Monitor individuals’ progress in managing their body weight
- Support individuals in re-establishing goals for further progress
Monitor own work practice in health, social care or children’s and young people’s settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the importance of monitoring work practices
- Prepare to carry out monitoring activities
- Carry out monitoring activities
- Respond to the outcomes of monitoring activities
Obtain a client historyReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history
- Prepare to obtain a client history
- Obtain a client history
Perform first line calibration on clinical equipment to ensure it is fit for useReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
- Understand the procedures involved in the calibration of equipment
- Run tests on equipment
- Conclude and report on tests on equipment
Plan and organise meetingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the arrangements and actions required for planning and organising meetings
- Prepare for a meeting
- Support running a meeting
- How to follow up a meeting
Planning and Monitoring WorkReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to work within the organisation’s policies, procedures and priorities
- Understand how to plan and allocate work
- Understand how to monitor a team’s work
Prepare for and carry out extended feeding techniquesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand anatomy and physiology in relation to extended feeding
- Understand extended feeding techniques
- Understand legislation and agreed ways of working when using extended feeding techniques
- Manage risks relating to extended feeding
- Prepare for extended feeding
- Carry out and complete extended feeding techniques
- Maintain records and report on extended feeding
Prepare individuals for healthcare activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities
- Prepare individuals for healthcare activities
- Record and report healthcare activities
Principles for implementing duty of care in health, social care or children’s and young people’s settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how duty of care contributes to safe practice
- Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Respond to complaints
Principles of safeguarding and protection in health and social careReal unit · City and Guilds of London Institute
What you'll be able to do
- Recognise signs of abuse.
- Respond to suspected or alleged abuse.
- Understand the national and local context of safeguarding and protection from abuse.
- Understand ways to reduce the likelihood of abuse.
- Recognise and report unsafe practices.
Promote and implement health and safety in health and social careReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Carry out own responsibilities for health and safety
- Understand procedures for responding to accidents and sudden illness
- Reduce the spread of infection
- Move and handle equipment and other objects safely
- Handle hazardous substances and materials
- Promote fire safety in the work setting
- Implement security measures in the work setting
- Manage stress
Promote communication in health, social care or children’s and young people’s settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand why effective communication is important in the work setting
- Meet the communication and language needs, wishes and preferences of individuals
- Overcome barriers to communication
- Apply principles and practices relating to confidentiality
Promote equality and inclusion in health, social care or children’s and young people’s settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the importance of diversity, equality and inclusion
- Work in an inclusive way
- Promote diversity, equality and inclusion
Promote good practice in handling information in health and social care settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand requirements for handling information in health and social care settings
- Implement good practice in handling information
- Support others to handle information
Promote person centred approaches in health and social careReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the application of person centred approaches in health and social care
- Work in a person-centred way
- Establish consent when providing care or support
- Implement and promote active participation
- Support the individual’s right to make choices
- Promote individuals well-being
- Understand the role of risk assessment in enabling a person centred approach
Provide information and advice to individuals on eating to maintain optimum nutritional statusReal unit · City and Guilds of London Institute
What you'll be able to do
- Know factors which can affect the nutritional status of individuals
- Advise individuals on maintaining optimal nutritional status
- Obtain specific body measurements from individuals
- Provide individuals with information and advice on eating to maintain optimum nutritional status
Provide support for individuals with communication and interaction difficultiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties
- Understand roles and responsibilities of those supporting individuals with communication and interaction difficulties
- Understand normal and impaired communication
- Understand methods of interacting with individuals with communication difficulties
- Support individuals with communication and interaction difficulties to carry out learning tasks and activities
- Support individuals with communication and
Provide support for mobilityReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the importance of mobility
- Prepare for mobility activities
- Support individuals to keep mobile
- Observe, record and report on activities to support mobility
Provide support to continue recommended therapiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the importance of supporting individuals to continue recommended therapies
- Encourage individuals to complete activities recommended by therapists
- Support individuals to continue recommended therapy
- Observe, record and report on observations during recommended therapy
- Contribute to evaluation and review of recommended therapies
Provide support to maintain and develop skills for everyday lifeReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the context of supporting skills for everyday life
- Support individuals to plan for maintaining and developing skills for everyday life
- Support individuals to retain, regain or develop skills for everyday life
- Evaluate support for developing or maintaining skills for everyday life
Select and wear appropriate personal protective equipment for work in health care settingsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand legislation, local policy and protocol in relation to dressing for work in a health care setting
- Select and use personal protective equipment (PPE) in a health care setting
Service improvement in the health sectorReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to evaluate own work and that of others to identify potential improvements
- Understand how to make constructive suggestions about how services can be improved
- Understand how to discuss and agree improvements with others
- Understand how to make agreed improvements to own work and how to support others to make changes
Support carers to meet the care needs of individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals in the community
- Understand why some individuals may need to be supported
- Understand how to ensure individuals receive the support they need from carers
- Support carers to meet the care needs of individuals
Support independence in the tasks of daily livingReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand principles for supporting independence in the tasks of daily living
- Establish what support is required for daily living tasks
- Provide support for planning and preparing meals
- Provide support for buying and using household and personal items
- Provide support for keeping the home clean and secure
- Identify and respond to changes needed in support for daily living tasks
Support individuals during a period of changeReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand reasons for and responses to change
- Support individuals to plan how to manage or adapt to change
- Support individuals to manage or adapt to change
- Evaluate the support provided during a period of change
Support individuals in undertaking their chosen activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities
- Understand concepts for supporting individuals to undertake chosen activities
- Make plans with individuals to undertake chosen activities
- Support individuals to undertake chosen activities
Support individuals to access and use services and facilitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand factors that influence individuals’ access to services and facilities
- Support individuals to select services and facilities
- Support individuals to access and use services and facilities
- Support individuals’ to review their access to and use of services and facilities
Support individuals to access housing and accommodation servicesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand support available to access housing and accommodation services
- Work with individuals to identify housing and accommodation services that meet their needs
- Work with individuals to plan to access housing and accommodation services
- Work with individuals to access housing and accommodation services
- Work with housing and accommodation services to meet the needs of individuals
- Contribute to the review of housing and accommodation services for individuals
Support individuals to develop and run support groupsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the role of support groups
- Support individuals to assess the need for additional support groups
- Support individuals to develop their own support groups
- Support individuals to run support groups
- Support individuals to evaluate support groups
Support individuals to live at homeReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the principles of supporting individuals to live at home
- Contribute to planning support for living at home
- Work with individuals to secure additional services and facilities to enable them to live at home
- Work in partnership to introduce additional services for individuals living at home
- Contribute to reviewing support for living at home
Support individuals to manage dysphagiaReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Understand how dysphagia affects individuals
- Know the importance of nutritional intake for individuals with dysphagia
- Support individuals in managing dysphagia by developing skills through participating in therapy programmes
- Provide information to colleagues regarding individuals’ treatment
Support individuals to manage their financesReal unit · City and Guilds of London Institute
What you'll be able to do
- Access information and advice about financial affairs
- Provide support for individuals to manage their finances
- Contribute to applying for financial assistance
- Contribute to reviewing support for managing finances
Support individuals undergoing healthcare activitiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand healthcare activities in order to support individuals
- Prepare individuals to undergo healthcare activities
- Support individuals undergoing healthcare activities.
- Support individuals following the healthcare activities.
Support individuals with cognition and learning difficultiesReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition and learning difficulties
- Understand cognitive and learning difficulties
- Assist the therapist to prepare learning activities
- Support individuals with learning tasks
- Assist in reviewing learning
Support individuals with speech and language disorders to develop their communication skillsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with speech and language disorders to develop their communication skills
- Know the factors affecting individuals ability to communicate
- Understand how therapeutic programmes and activities are used to support and enhance communication
- Prepare to support individuals with speech and language disorders during agreed therapeutic activities
- Support the implementation of agreed therapeutic programmes and activities to help individuals with speech and languag
The principles of Infection Prevention and ControlReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections
- Understand systems and procedures relating to the prevention and control of infections
- Understand the importance of risk assessment in relation to the prevention and control of infections
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
- Understand the importance of good personal hygiene in the prevention and control of infections
The role of the health and social care workerReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand working relationships in health and social care.
- Work in ways that are agreed with the employer.
- Work in partnership with others.
Understand mental health problemsReal unit · City and Guilds of London Institute
What you'll be able to do
- Know the main forms of mental ill health
- Know the impact of mental ill health on individuals and others in their social network
Understand mental well-being and mental health promotionReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
- Implement an effective strategy for promoting mental well-being and mental health with individuals and groups
Understand the process and experience of dementiaReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand the neurology of dementia.
- Understand the impact of recognition and diagnosis of dementia.
- Understand how dementia care must be underpinned by a person centred approach.
Undertake physiological measurementsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand relevant legislation, policy and good practice for undertaking physiological measurements
- Understand the physiological states that can be measured
- Prepare to take physiological measurements
- Undertake physiological measurements
- Record and report results of physiological measurements
Work in partnership with families to support individualsReal unit · City and Guilds of London Institute
What you'll be able to do
- Understand partnership working with families
- Establish and maintain positive relationships with families
- Plan shared approaches to the care and support of individuals with families
- Work with families to access support in their role as carers
- Exchange and record information about partnership work with families
- Contribute to reviewing partnership work with families
- Provide feedback about support for families
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needsAdminister oral nutritional products to individualsAdvise and inform individuals on managing their conditionAnalyse and present health related data and informationAssist and support individuals to use alternative and augmentative communication systems _AAC_Assist in implementing treatment programmes for individuals with severely reduced movement/mobilityAssist in planning and evaluating learning activitiesAssist in testing individuals’ abilities prior to planning physical activities
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
City & Guilds Level 3 Diploma in Allied Health Profession Support
- Acceptance test products, equipment, medical devices and associated systems within healthcare
- Advise on access to and use of services
- Advise others on health and wellbeing, related issues and their impact
- Advise patients on conception and contraception health issues
- Agree actions to assist individuals in undertaking desired occupational and non-occupational activities
- Analyse and interpret data and information about the health and wellbeing and related needs of a defined population
- Analyse data and information and present outputs in a health context
- Assist in the implementation of mobility and movement programmes for individuals to restore optimum movement and functional independence
Where this can lead
Telecommunications Counsel
Your journey here as a Telecommunications Counsel is just the beginning. We're committed to helping you grow, whether you want to lead teams, become a deep technical expert, or even transition into a broader business role with your strong legal foundation. The opportunities are vast, and we'll support you every step of the way.
See the whole journey →Opens the roleTelecommunications CounselOne of the jobs this qualification is a route intoSee the role →Opens the roleTelecoms Regulatory SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Telecommunications LawyerOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Telecoms Regulatory SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Acceptance test products, equipment, medical devices and associated systems within healthcareAdvise on access to and use of servicesAdvise others on health and wellbeing, related issues and their impactAdvise patients on conception and contraception health issuesAgree actions to assist individuals in undertaking desired occupational and non-occupational activitiesAnalyse and interpret data and information about the health and wellbeing and related needs of a defined populationAnalyse data and information and present outputs in a health contextAssist in the implementation of mobility and movement programmes for individuals to restore optimum movement and functional independenceCo-ordinate the implementation and delivery of treatment plansCollaborate in the assessment of the need for, and the provision of, environmental and social support in the communityCollate and communicate health information to individualsDeliver Exercise and Physical Activity Programmes for Clients with Medical ConditionsDeliver exercise sessions to improve individuals’ health and wellbeingDesign and Manufacture Non-Routine Custom Made Devices to Fitting StageDesign and manufacture routine custom made devices to fitting stage to meet the prescriptionDevelop activities and materials to enable individuals to achieve specified communication goalsEnable housing and accommodation services to support individuals with mental health needsEnable individual expression using creative arts therapies+26 more
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Diploma in Allied Health Profession Support
96 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs
- Administer oral nutritional products to individuals
- Advise and inform individuals on managing their condition
- Analyse and present health related data and information
- Assist and support individuals to use alternative and augmentative communication systems _AAC_
- Assist in implementing treatment programmes for individuals with severely reduced movement/mobility
and 90 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.