Cambridge OCR · RQF Level 2
OCR Level 2 Diploma in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits37
- Units in this qualification144
Awarded by Cambridge OCR · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
The OCR Level 2 Diploma is designed for ICT practitioners. It allows learners to develop skills in areas such as installing and configuring Windows, configuring System Center Operations Manager, and using Visual Studio tools. The qualification supports career development within the digital technology sector.
These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Advanced data representation and manipulation for ITReal unit · Cambridge OCR
This unit covers advanced mathematical methods for IT, including matrix operations, series, probability, recursions, and graph theory. You'll learn to model, analyse, and solve IT problems through data manipulation and representation techniques.
What you'll be able to do
- Apply matrix methods to solve problems in IT contexts.
- Apply series, probability, and recursions to model and analyse IT-related scenarios.
- Apply graph theory to represent and solve problems related to networks and data structures.
Asset managementReal unit · Cambridge OCR
You'll gain an understanding of asset and configuration management activities within an IT environment. The unit teaches you to carry out, document, and monitor IT/technology asset and configuration management tasks to support organisational processes.
What you'll be able to do
- Understand asset management activities in an IT environment.
- Understand configuration management activities in an IT environment.
- Carry out identified IT/technology asset management activities.
- Carry out identified IT/technology configuration management activities.
- Document IT/technology assets.
- Document IT/technology configuration management activities.
- Monitor IT/technology assets.
- Monitor IT/technology configuration management activities.
Asset managementReal unit · Cambridge OCR
This unit equips learners with skills to evaluate and carry out asset and configuration management activities in IT environments. You'll document and monitor IT assets to ensure accurate control and system stability.
What you'll be able to do
- Evaluate asset and configuration management activities in an IT environment, considering their effectiveness and impact.
- Carry out asset and configuration management activities for an identified task, following established procedures and best practices.
- Document and monitor IT/technology assets and configuration management activities, ensuring accurate records and timely updates.
Cisco Discovery Designing and Supporting Computer NetworksReal unit · Cambridge OCR
It teaches you to design, implement, and maintain computer networks. You'll analyse requirements, design topologies, select devices, configure networks, and troubleshoot connectivity issues within prototype network environments.
What you'll be able to do
- Design a network infrastructure to meet specified requirements.
- Implement a prototype network based on a given design.
- Maintain a prototype network, including troubleshooting and resolving issues.
Cisco Discovery Introducing Routing and Switching in the EnterpriseReal unit · Cambridge OCR
This unit introduces routing and switching in enterprise networks using Cisco technologies. You'll configure switched infrastructures, test and troubleshoot routed and switched networks, and implement traffic filtering solutions.
What you'll be able to do
- Configure a switched infrastructure to support network communication.
- Test and troubleshoot a routed and switched infrastructure to identify and resolve network issues.
- Understand traffic filtering techniques and implement a solution to control network traffic.
Cisco Discovery Networking for Home and Small BusinessReal unit · Cambridge OCR
You'll understand network systems and devices commonly used in home and small business environments, including their operation and communication. The unit covers basic security principles and configuring and troubleshooting cross-network communication.
What you'll be able to do
- Understand the diverse types of network systems and devices in common use and how the different technologies operate and communicate with each other
- Understand basic security principles and their impact on the user experience and network integrity
- Configure and troubleshoot cross network communication to ensure seamless connectivity
Cisco Discovery Working at a Small-to-Medium Business or ISPReal unit · Cambridge OCR
It teaches you to understand and configure routing protocols for effective WAN communication in small-to-medium business or ISP environments. You'll develop skills in network testing, troubleshooting, and address management implementation.
What you'll be able to do
- Identify and understand different routing protocols used in networks
- Configure a router to communicate effectively with a WAN infrastructure
- Test and troubleshoot a network system to identify and resolve issues
- Implement address management techniques within a network environment
Cisco Entrepreneur : Growing a businessReal unit · Cambridge OCR
You'll explore the business growth process, including planning, analysis, forecasting, and managing change. They will develop the ability to set SMART objectives, devise strategies for growth, and understand challenges and opportunities at various stages of business expansion.
What you'll be able to do
- Understand the growth process of a business
- Plan for business growth, including setting objectives and strategies
- Analyse the business environment and forecast future trends to support growth
- Manage change effectively during periods of business expansion
Cisco Entrepreneur : Starting a BusinessReal unit · Cambridge OCR
You'll explore the strategic considerations involved in starting a new enterprise. The unit covers developing business models, analysing key decisions, conducting market research, and managing legal and regulatory requirements in the UK.
What you'll be able to do
- Understand the strategic requirements for starting a new enterprise
- Manage and develop a suitable business model for an enterprise
- Effectively manage an enterprise
Cisco Entrepreneur : iExec Enterprise EssentialsReal unit · Cambridge OCR
This unit provides learners with an understanding of enterprise strategic requirements and the skills to develop and manage strategic plans. You'll also learn to manage corporate portfolios aligned with organisational missions and visions.
What you'll be able to do
- Understand the strategic requirements of an enterprise
- Manage and develop a strategic plan for an enterprise
- Manage a corporate portfolio
Cisco Exploration Accessing the WANReal unit · Cambridge OCR
You'll learn to implement, test, and troubleshoot Wide Area Network (WAN) connections. The unit includes planning WAN security, configuring protocols, diagnosing connectivity issues, and managing network address technologies.
What you'll be able to do
- Implement a Wide Area Network (WAN)
- Test and troubleshoot a WAN implementation
- Plan security measures for a WAN
- Evaluate a WAN and implement appropriate security and network address management technologies
Cisco Exploration LAN Switching and WirelessReal unit · Cambridge OCR
You'll learn to configure, test, and troubleshoot switched and trunked VLAN infrastructures using Cisco technology. The unit also covers VLAN Trunk Protocol (VTP) management and the operation of wireless systems, including standards and security protocols.
What you'll be able to do
- Configure a switched and trunked VLAN infrastructure, including setting up VLANs and trunk links
- Test and troubleshoot a VLAN infrastructure to ensure proper functionality and connectivity
- Enable a VLAN Trunk Protocol (VTP) client/server structure to operate and manage a LAN effectively
- Understand the operation of wireless systems, including wireless standards, security protocols, and network configurations
Cisco Exploration Network FundamentalsReal unit · Cambridge OCR
It teaches you to understand various network systems and technologies, including OSI and TCP/IP models. You'll configure workstations, design subnet schemes, and recommend network improvements.
What you'll be able to do
- Know the diverse types of network systems and devices in common use
- Know how different network technologies operate and communicate
- Understand the OSI model and TCP/IP protocol suite and their relationship to the operation of network systems
- Configure a workstation for connection to a network
- Design a sub-network scheme
- Recommend improvements to an existing network infrastructure
Cisco Exploration Routing Protocols and ConceptsReal unit · Cambridge OCR
You'll identify and understand various routing protocols and configure routers for WAN communication. The unit includes testing and troubleshooting network systems to identify faults and assess communication quality.
What you'll be able to do
- Identify and understand different routing protocols and their characteristics
- Configure a router to communicate with a WAN infrastructure, using appropriate routing protocols
- Test and troubleshoot a network system to identify faults and assess the quality of communication, using appropriate tools and techniques
Cisco IT Essentials Part 1Real unit · Cambridge OCR
You'll develop an understanding of computer hardware principles, safe assembly and maintenance of computer systems, operating system and security component maintenance, and network communication management. The unit emphasises practical skills for effective computer system management.
What you'll be able to do
- Understand the fundamental hardware principles that underpin the operation of a computer system.
- Safely assemble a range of computer systems and their components, adhering to health and safety guidelines.
- Maintain a range of computer systems and their components, including troubleshooting and repair.
- Maintain operating system components, including updates, drivers, and system configuration.
- Maintain security components, including anti-virus software, firewalls, and user access controls.
- Maintain network communication for a computer system, including configuring network settings and troubleshooting connectivity issues.
Cisco IT Essentials Part 2Real unit · Cambridge OCR
You'll understand principles of managing computer systems, including roles, responsibilities, and management plans. The unit covers supporting operating systems, managing security requirements, and maintaining networked systems effectively.
What you'll be able to do
- Understand the principles of managing computer systems
- Manage the support of operating systems
- Manage security requirements for computer systems
- Maintain networked systems
CompTIA A+ 602Real unit · Cambridge OCR
You'll gain knowledge of personal computer components, laptops, portable devices, operating systems, printers, scanners, and networks. The unit focuses on installation, configuration, and troubleshooting to support effective use of these technologies.
What you'll be able to do
- Use personal computer components effectively
- Understand the features and functionality of laptops and portable devices
- Understand the principles of operating systems, including Microsoft Windows 2000, XP Professional, XP Home and Media Center
- Use printers and scanners effectively
- Install and configure networks
- Work with networks effectively
- Apply security measures to computer systems and networks
- Know safety and environmental issues related to computer hardware and software
- Understand the importance of communication and professionalism in a technical support role
CompTIA A+ 603Real unit · Cambridge OCR
This unit covers the identification and functions of personal computer components, operating systems, printers, scanners, networks, and security fundamentals. You'll learn to configure, troubleshoot, and maintain computer systems and peripherals, alongside understanding communication and professionalism principles.
What you'll be able to do
- Understand the function of various personal computer components, including motherboards, CPUs, memory, storage devices, and peripherals.
- Understand the principles of operating systems, including installation, configuration, troubleshooting, and maintenance.
- Understand the operation of printers and scanners, including installation, configuration, troubleshooting, and maintenance.
- Understand the fundamentals of computer networks, including network topologies, protocols, and devices.
- Understand security fundamentals, including common threats, vulnerabilities, and security measures.
- Understand the principles of effective communication and professionalism in a technical support environment.
CompTIA A+ 604Real unit · Cambridge OCR
You'll gain foundational knowledge of personal computer hardware, peripherals, security, and safety. The unit covers components of personal computers, laptops, printers, scanners, and fundamental security and environmental issues.
What you'll be able to do
- Understand the function of Personal Computer Components
- Understand the function of Laptop and Portable Devices
- Understand the function of Printers and Scanners
- Understand the fundamentals of security relating to computer systems
- Understand Safety and Environmental Issues relating to computer systems
CompTIA A+ EssentialsReal unit · Cambridge OCR
This unit equips learners with the knowledge to assemble, maintain, and troubleshoot personal computers, including understanding operating systems, basic networking fundamentals, and security concepts. You'll develop practical skills to protect and optimise personal computer systems.
What you'll be able to do
- Use personal computer components effectively for assembly and maintenance
- Understand personal computer troubleshooting techniques for diagnosing hardware and software issues
- Apply repair and maintenance procedures to personal computers
- Understand operating system principles and functionalities
- Understand basic networking fundamentals, including network topologies and protocols
- Understand security concepts and technology to protect personal computers from threats
- Understand operational considerations when working with personal computers, including safety and best practises
CompTIA A+ Practical ApplicationReal unit · Cambridge OCR
You'll develop a comprehensive understanding of computer hardware, operating systems, networking, and security principles. The unit covers identification and function of computer components, operating system fundamentals, networking concepts, and security practices.
What you'll be able to do
- Understand computer hardware components and their functions
- Understand the principles and functionalities of Operating Systems, including Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate
- Understand networking concepts and technologies
- Understand computer security principles and practices
CompTIA Convergence+Real unit · Cambridge OCR
This unit provides learners with knowledge of converged networks, covering telephony principles, network engineering, application integration, hardware architecture, network management, and security design. You'll be able to engineer, manage, and secure converged network environments.
What you'll be able to do
- Know the fundamental principles of telephony
- Engineer a functional computer network
- Identify the purpose of an application within a converged network
- Know the key components of hardware and architecture within a converged network
- Manage a converged network effectively
- Know the principles of security design within a converged network
CompTIA DHTI+Real unit · Cambridge OCR
This unit covers the configuration and setup of home networks, including audio/video solutions, telephony and VoIP principles, security systems, and home control management. You'll develop troubleshooting methodologies and documentation skills to maintain and resolve issues within home network environments.
What you'll be able to do
- Configure home networks
- Set up home networks
- Implement audio solutions
- Implement video solutions
- Know telephony principles
- Know VoIP principles
- Install security systems
- Maintain security systems
- Use home control systems
- Use home management systems
- Apply troubleshooting methodology
- Create documentation
CompTIA Linux+Real unit · Cambridge OCR
You'll develop a comprehensive understanding of Linux installation, client management, and system configuration. The unit covers configuring system settings, network services, security options, documentation, and hardware relevant to Linux client and server systems.
What you'll be able to do
- Describe the installation procedure for Linux
- Manage Linux based clients effectively
- Configure system settings, network services and access rights appropriately
- Implement security options effectively
- Complete documentation accurately
- Describe the hardware that relates to typical Linux client and server systems
CompTIA Network + 2009Real unit · Cambridge OCR
You'll gain comprehensive knowledge of network technologies, media, topologies, devices, management, tools, and security aligned with CompTIA Network+ 2009 standards, enabling effective network administration and troubleshooting.
What you'll be able to do
- Understand Network Technologies
- Understand Network Media and Topologies
- Understand Network Devices
- Understand Network Management
- Understand Network Tools
- Understand Network Security
CompTIA Network+Real unit · Cambridge OCR
You'll gain a comprehensive understanding of network media, topologies, protocols, and standards. This unit covers network implementation and support skills necessary for managing and maintaining network infrastructures effectively.
What you'll be able to do
- Understand media and topologies
- Understand Protocols and Standards
- Understand Network Implementation
- Carry out network support
CompTIA Security+Real unit · Cambridge OCR
This unit provides learners with an understanding of general security concepts, communication security, infrastructure security, cryptography basics, and operational and organisational security policies. You'll be able to define key security principles, identify threats, and apply appropriate security controls.
What you'll be able to do
- Understand general security concepts relating to information technology systems
- Recognise and understand communication security protocols and methods
- Understand and differentiate infrastructure security components and configurations
- Understand and apply the basics of cryptography in securing data
- Understand and apply the basics of cryptography in securing data
- Understand operational and organisational security policies and procedures
CompTIA Security+ 2008Real unit · Cambridge OCR
This unit provides learners with a comprehensive understanding of systems and network security principles. It covers access control, security assessments, cryptography, organisational policies, and the identification of security threats and vulnerabilities.
What you'll be able to do
- Understand systems security principles
- Understand network infrastructure components and security considerations
- Understand access control methods and technologies
- Understand security assessments and audits
- Understand cryptography principles and applications
- Understand organisational security policies and procedures
CompTIA Server+Real unit · Cambridge OCR
You'll gain comprehensive knowledge of server hardware, installation, configuration, upgrading, maintenance, and protection. The unit also covers troubleshooting server issues and understanding disaster recovery planning.
What you'll be able to do
- Know general server hardware
- Install a server
- Configure a server
- Upgrade a server
- Proactively maintain a server
- Protect the server environment
- Troubleshoot Server Problems
- Identify Server Problems
- Know the disaster recovery plan
CompTIA Server+ 2009Real unit · Cambridge OCR
This unit provides learners with knowledge of server hardware, software, storage technologies, and the IT environment. You'll gain skills to install and configure server operating systems, manage user accounts and permissions, and understand disaster recovery and troubleshooting techniques.
What you'll be able to do
- Understand system hardware components and their functions
- Understand software installation, configuration, and management
- Understand storage technologies and their implementation
- Understand the IT environment and its impact on server operations
- Understand disaster recovery planning and implementation
- Understand troubleshooting methodologies for server-related issues
Computer forensicsReal unit · Cambridge OCR
This unit covers computer storage and software systems, methods to secure computer systems, statutory and regulatory requirements of computer forensic investigations, and the software tools necessary for conducting such investigations. You'll gain knowledge to describe, explain, and apply forensic techniques within legal frameworks.
What you'll be able to do
- Understand computer storage systems
- Understand computer software systems
- Know the methods used to secure computer systems
- Understand the statutory requirements of computer forensic investigation
- Understand the regulatory requirements of computer forensic investigation
- Know the software tools required to carry out a computer forensic investigation
Computer forensicsReal unit · Cambridge OCR
This unit provides learners with an understanding of digital storage devices, network topologies, and relevant systems. You'll use software tools to investigate digital storage devices and perform imaging of storage devices for forensic purposes.
What you'll be able to do
- Know the principles of digital storage devices
- Know the physical Topologies relevant to computer networks
- Know the logical Topologies relevant to computer networks
- Know the Systems relevant to computer networks
- Understand how to use software tools to investigate digital storage devices
- Carry out imaging of a storage device
Configuration Microsoft Forefront Client and ServerReal unit · Cambridge OCR
You'll gain skills to deploy client agents and policies, configure Microsoft Forefront server products, maintain infrastructure, and monitor protection status and activity. The unit covers effective management of client and server security within the Forefront environment.
What you'll be able to do
- Deploy client agents and policies using Microsoft Forefront Client and Server
- Configure server products within the Microsoft Forefront Client and Server environment
- Maintain the infrastructure of the Microsoft Forefront Client and Server environment
- Monitor protection status and activity within the Microsoft Forefront Client and Server environment
Configuring Microsoft Desktop optimisation PackReal unit · Cambridge OCR
You'll configure the Microsoft Desktop Optimisation Pack, including managing Group Policy Objects using Advanced Group Policy Management, monitoring desktops with Microsoft Desktop Error Monitoring, managing software inventory via the Asset Inventory Service, and diagnosing system issues.
What you'll be able to do
- Configure Group Policy Objects (GPOs) by Using Advanced Group Policy Management (AGPM)
- Monitor desktops by Using Microsoft Desktop Error Monitoring (DEM)
- Manage software inventory by Using the Asset Inventory Service (AIS)
- Repair computer systems by Using the Diagnostics and Recovery Toolset (DaRT)
- Diagnose computer systems by Using the Diagnostics and Recovery Toolset (DaRT)
- Configure Application Virtualization Servers
- Configure Application Virtualization Clients
- Deploy the Application Virtualization Sequencer
- Manage the Application Virtualization Sequencer
Configuring Microsoft Exchange Server 2007Real unit · Cambridge OCR
This unit equips learners with skills to install, configure, and manage Microsoft Exchange Server 2007. You'll configure recipients, public folders, infrastructure, monitor performance, and implement disaster recovery procedures.
What you'll be able to do
- Install and configure Microsoft Exchange Servers according to best practices and organisational needs
- Configure Recipients and Public Folders within Microsoft Exchange Server 2007 to facilitate communication and collaboration
- Configure the Exchange Infrastructure, including connectors and transport rules, to ensure proper mail flow
- Monitor and Report on the performance and health of the Microsoft Exchange Server 2007 environment
- Configure Disaster Recovery options for Microsoft Exchange Server 2007 to ensure business continuity in the event of a failure
Configuring Microsoft Internet Security and Acceleration Server 2006Real unit · Cambridge OCR
This unit covers planning, installing, and configuring Microsoft Internet Security and Acceleration Server 2006. You'll manage client computers, configure firewall policies, web caching, and remote network connectivity to secure and optimise network environments.
What you'll be able to do
- Plan and install ISA Server 2006, considering network topology and security requirements
- Install and configure client computers to work with ISA Server 2006, ensuring proper authentication and access control
- Configure and manage ISA Server 2006, including its firewall rules, web filters, and intrusion detection system
- Configure web caching in ISA Server 2006 to improve web performance and reduce bandwidth consumption
- Configure firewall policy in ISA Server 2006 to protect the network from external threats
- Configure and manage remote network connectivity in ISA Server 2006, allowing remote users to securely access the network
Configuring Microsoft Office Communications Server 2007Real unit · Cambridge OCR
It teaches you to install, manage, and configure Microsoft Office Communications Server 2007 R2. You'll configure server roles, client deployment, conferencing, enterprise voice functionality, external connectivity, and monitor server performance.
What you'll be able to do
- Install and manage Office Communications Server (Communications Server) 2007 R2, including server roles and features
- Deploy and configure Communications Server 2007 R2 clients, ensuring proper connectivity and functionality
- Configure conferencing features in Communications Server 2007 R2, including audio, video, and web conferencing
- Configure enterprise voice functionality in Communications Server 2007 R2, enabling VoIP and PBX integration
- Configure external connectivity in Communications Server 2007 R2, allowing users to communicate with external contacts
- Monitor and maintain Communications Server 2007 R2, ensuring its performance, security, and availability
Configuring Microsoft Office Project Server 2007Real unit · Cambridge OCR
This unit equips learners to configure Microsoft SQL Server 2005, Analysis Services 2005, and Microsoft SharePoint for Project Server 2007, including deploying Project Server and administering Project Web Access to ensure optimal performance and security.
What you'll be able to do
- Configure Microsoft SQL Server 2005 for Project Server 2007
- Configure Analysis Services 2005 for Project Server 2007
- Configure Microsoft SharePoint for Project Server 2007
- Deploy Project Server
- Administer Project Web Access
Configuring Microsoft Office SharePoint Server 2007Real unit · Cambridge OCR
You'll learn to configure and manage Microsoft Office SharePoint Server 2007, including installation, site collection and template configuration, user profile and permission management, search service administration, content management, business forms, business intelligence, and deployment or upgrade procedures.
What you'll be able to do
- Configure Microsoft Office SharePoint Server 2007
- Manage Search functionality within Microsoft Office SharePoint Server 2007
- Configure Content Management features in Microsoft Office SharePoint Server 2007
- Configure Business Forms using Microsoft Office SharePoint Server 2007
- Manage Business Intelligence tools within Microsoft Office SharePoint Server 2007
- Manage the Administration of Microsoft Office SharePoint Server 2007
- Deploy or Upgrade Microsoft Office SharePoint Server 2007
Configuring Microsoft System Center Configuration Manager 2007Real unit · Cambridge OCR
You'll learn to deploy, configure, and manage Microsoft System Centre Configuration Manager 2007. The unit covers infrastructure setup, resource management, application distribution, operating system deployment, network security, and ongoing maintenance.
What you'll be able to do
- Deploy a System Center Configuration Manager 2007 (SCCM) Server
- Configure an SCCM Infrastructure
- Manage Resources using SCCM
- Distribute Applications using SCCM
- Deploy Operating Systems using SCCM
- Secure a Network Infrastructure using SCCM
- Manage an SCCM Infrastructure
- Maintain an SCCM Infrastructure
Configuring Microsoft System Center Operations Manager 2007Real unit · Cambridge OCR
This unit provides learners with the skills to configure and maintain Microsoft System Centre Operations Manager 2007, including system configuration, deployment and customisation of Management Packs, and client monitoring to meet specific IT infrastructure requirements.
What you'll be able to do
- Configure System Center Operations Manager 2007 to meet specific monitoring requirements.
- Deploy and configure Management Packs to monitor specific applications and services.
- Build and deploy custom Management Packs to address unique monitoring needs.
- Maintain System Center Operations Manager to ensure its continued functionality and effectiveness.
- Configure Client Monitoring to gather data from client computers.
Configuring Microsoft Windows Vista ClientReal unit · Cambridge OCR
This unit provides learners with the knowledge and skills to install, configure, and maintain Microsoft Windows Vista client operating systems. You'll manage system settings, security features, network connectivity, applications, and troubleshoot common issues.
What you'll be able to do
- Install and upgrade Windows Vista correctly
- Configure and troubleshoot post-installation system settings effectively
- Configure Windows security features appropriately
- Configure network connectivity efficiently
- Configure applications included with Windows Vista correctly
- Maintain and optimise systems that run Windows Vista effectively
- Configure and troubleshoot mobile computing issues
Configuring Windows Essential Business Server 2008Real unit · Cambridge OCR
You'll gain the skills to prepare, install, configure, and manage Windows Essential Business Server 2008. The unit covers hardware and software requirements, server preparation, user account and security configuration, and remote access setup following best practice guidelines.
What you'll be able to do
- Prepare a system for the deployment of Windows Essential Business Server
- Install and configure Windows Essential Business Server according to best practise
- Manage Windows Essential Business Server, including user accounts and security settings
- Configure remote access to Windows Essential Business Server for authorised users
Configuring Windows Server 2008 Active DirectoryReal unit · Cambridge OCR
You'll develop the skills to configure and maintain Windows Server 2008 Active Directory, including DNS setup, domain and forest configuration, trust relationships, site topology, server roles, and certificate services. The unit emphasises managing Active Directory objects and ensuring environment stability.
What you'll be able to do
- Configure Domain Name System (DNS) for Active Directory to ensure proper name resolution
- Configure the Active Directory infrastructure, including domains, forests, and trusts
- Configure additional Active Directory server roles to provide specific services
- Create and maintain Active Directory objects, such as users, groups, and computers
- Maintain the Active Directory environment to ensure its stability and performance
- Configure Active Directory Certificate Services for secure authentication and encryption
Configuring Windows Server 2008 Applications InfrastructureReal unit · Cambridge OCR
You'll learn to deploy servers and configure Terminal Services, Web Services Infrastructure, and Network Application Services within a Windows Server 2008 environment. The unit emphasises best practices and meeting specified organisational requirements.
What you'll be able to do
- Deploy servers within a Windows Server 2008 environment
- Configure Terminal Services within a Windows Server 2008 environment
- Configure a Web Services Infrastructure within a Windows Server 2008 environment
- Configure Network Application Services within a Windows Server 2008 environment
Configuring Windows Server 2008 Network InfrastructureReal unit · Cambridge OCR
This unit equips learners with skills to configure and manage network services in a Windows Server 2008 environment. Topics include IP addressing, name resolution, network access, file and print services, and network infrastructure monitoring.
What you'll be able to do
- Configure IP Addressing and Services within a Windows Server 2008 network infrastructure
- Configure Name Resolution within a Windows Server 2008 network infrastructure
- Configure Network Access within a Windows Server 2008 network infrastructure
- Configure File and Print Services within a Windows Server 2008 network infrastructure
- Monitor and Manage a Windows Server 2008 Network Infrastructure
Configuring Windows Server VirtualizationReal unit · Cambridge OCR
It teaches you to install, configure, and manage Windows Server Virtualization using Hyper-V. You'll deploy and manage virtual machines, optimise performance, configure virtual networking, and allocate resources effectively.
What you'll be able to do
- Install Hyper-V to enable virtualisation capabilities
- Configure and optimise Hyper-V to maximise performance and resource utilisation
- Deploy virtual machines to create isolated environments for applications and services
- Manage and monitor virtual machines to ensure availability and performance
Configuring Windows SharePoint Services 3.0Real unit · Cambridge OCR
You'll learn to deploy, monitor, configure security, administer, and customise Windows SharePoint Services 3.0. The unit also covers managing network infrastructure requirements and resolving deployment issues to maintain effective SharePoint service operation.
What you'll be able to do
- Deploy Windows SharePoint Services 3.0 (WSS)
- Monitor the performance of Windows SharePoint Services
- Configure security settings for Windows SharePoint Services
- Administer Windows SharePoint Services effectively
- Manage customisation options within Windows SharePoint Services
- Configure the network infrastructure to support Windows SharePoint Services
Configuring Windows Small Business Server 2008Real unit · Cambridge OCR
You'll gain skills to configure and maintain Windows Small Business Server 2008, including deploying hardware and software for servers and network computers, migrating to SBS 2008, and maintaining system availability, remote access, user and computer management, collabouration, and messaging services.
What you'll be able to do
- Deploy Hardware for Small Business Server (SBS) Servers
- Deploy Software for Small Business Server (SBS) Servers
- Migrate to SBS 2008
- Deploy Hardware for Computers on the Network
- Deploy Software for Computers on the Network
- Maintain Systems Availability
- Maintain Services Availability
- Maintain Remote Access
- Maintain Users
- Maintain Computers
- Maintain Collaboration
- Maintain Messaging
Customer careReal unit · Cambridge OCR
This unit equips learners to identify different customer types and their requirements, apply appropriate workplace conduct, and use effective communication methods in customer care scenarios.
What you'll be able to do
- Identify different types of customers and understand their specific requirements
- Understand the standards of appropriate conduct expected in a professional workplace environment
- Apply different types of communication methods effectively in customer interactions
Data Representation and Manipulation for ITReal unit · Cambridge OCR
It teaches you to manipulate data using real numbers, integers, co-ordinate systems, vectors, linear transformations, and simple functions within IT applications. You'll also apply Boolean algebra to analyse and solve problem situations.
What you'll be able to do
- Manipulate real numbers and integers within IT applications
- Use co-ordinate systems and vectors in IT contexts
- Apply linear transformations within IT systems
- Use simple functions in IT applications
- Apply basic algebraic operations to solve IT-related problems
- Apply Boolean algebra to analyse and solve problem situations in IT
Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System DesktopsReal unit · Cambridge OCR
You'll learn to deploy and maintain Windows Vista client desktops and the 2007 Microsoft Office System. The unit covers automated installation settings, deployment processes, application compatibility, and user state migration management.
What you'll be able to do
- Deploy the 2007 Microsoft Office System to client desktops.
- Configure Windows Vista automated installation settings for efficient deployment.
- Deploy Windows Vista operating system to client desktops.
- Use Business Desktop Deployment (BDD) Workbench to manage desktop deployments.
- Use the Application Compatibility Toolkit to resolve application compatibility issues.
- Manage user state migration during operating system deployments.
Designing and Developing Enterprise Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
This unit equips learners with skills to design, develop, stabilise, test, migrate, deploy, and maintain enterprise applications using the Microsoft .NET Framework 3.5. You'll analyse requirements, design application frameworks and components, and apply appropriate design patterns.
What you'll be able to do
- Envisage and design an enterprise application using the Microsoft .NET Framework 3.5
- Design and develop an application framework using the Microsoft .NET Framework 3.5
- Design application components using the Microsoft .NET Framework 3.5
- Stabilise and test an application developed using the Microsoft .NET Framework 3.5
- Migrate, deploy, and maintain an application developed using the Microsoft .NET Framework 3.5
Designing and Developing Windows Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
You'll design Windows applications using Microsoft .NET Framework 3.5 by validating designs against specifications and planning data management, user interaction, security, deployment, and performance optimisation.
What you'll be able to do
- Validate an application design against specifications
- Plan data management
- Plan user interaction and presentation strategy
- Design security implementation
- Plan application deployment and maintenance
- Design the application architecture
- Design for optimised performance
Designing, Deploying, and Managing a Network Solution for a Small- and Medium-Sized BusinessReal unit · Cambridge OCR
It teaches you to analyse the IT environment of a small- to medium-sized business and design an appropriate network solution. You'll install, configure, support, and expand a Windows Small Business Server 2003 network in line with business requirements and budget.
What you'll be able to do
- Analyse the existing IT environment of a small- or medium-sized business to identify needs and challenges
- Design a business technology solution for a small- or medium-sized business, considering its specific requirements and budget
- Install and configure Windows Small Business Server 2003, including its core components and services
- Support and maintain Windows Small Business Server 2003, ensuring its stability and security
- Expand the Windows Small Business Server 2003 network by adding new users, devices, and services
- Install and configure Windows Server 2003 in conjunction with Windows Small Business Server 2003 to provide additional functionality
Designing, Implementing, and Managing Microsoft Windows MobileReal unit · Cambridge OCR
You'll learn to design, implement, and manage Microsoft Windows Mobile devices, including configuring provisioning, managing devices via Exchange Server, setting up messaging infrastructure, and implementing mobile device security. The unit emphasises effective mobile infrastructure management.
What you'll be able to do
- Configure Provisioning for mobile devices, including setting up automatic configuration and deployment processes.
- Manage Devices by Using Exchange Server, including configuring policies, managing security settings, and tracking device usage.
- Configure a Messaging Infrastructure for mobile devices, including email, SMS, and instant messaging.
- Design a Mobile Infrastructure, including planning network connectivity, security measures, and device management strategies.
- Configure Network Connectivity for mobile devices, including Wi-Fi, cellular data, and VPN connections.
- Manage Mobile Applications, including deploying, updating, and securing applications on mobile devices.
- Implement Security for Mobile Devices, including password policies, encryption, and remote wipe capabilities.
Developing Business Process and Integration Solutions Using Microsoft BizTalk ServerReal unit · Cambridge OCR
You'll plan, develop, debug, and deploy Microsoft BizTalk Server applications. The unit covers analysing business requirements, designing integration and business process solutions, implementing business rules, enabling business activity monitoring, and managing deployment processes.
What you'll be able to do
- Plan a BizTalk application, taking into account business requirements and technical constraints
- Develop and debug an integration application using Microsoft BizTalk Server
- Develop and debug a business process application using Microsoft BizTalk Server
- Implement business rules within a BizTalk application to automate decision-making
- Enable business activity monitoring to track and analyse the performance of BizTalk applications
- Deploy a BizTalk application to a production environment, ensuring its stability and scalability
Hardware installationReal unit · Cambridge OCR
It teaches you to identify hardware components and their functions within an ICT system, plan hardware installation, and carry out the installation process. You'll develop practical skills in assessing power requirements, planning layouts, and safely installing hardware components.
What you'll be able to do
- Identify and describe the hardware components and functionality of an ICT system, including processors, memory, storage, and peripherals.
- Plan the installation of an ICT system, taking into account factors such as power requirements, space constraints, and network connectivity.
- Carry out the planned installation of hardware components, following safety procedures and manufacturer's instructions.
Hardware installationReal unit · Cambridge OCR
It teaches you to understand ICT hardware components and their functions. You'll plan, justify, carry out, and evaluate hardware installations, identifying interdependencies and potential improvements within ICT systems.
What you'll be able to do
- Understand the different hardware components of an ICT system and their functionality
- Develop a detailed plan for the installation of hardware components, providing justification for the chosen approach
- Carry out the installation of hardware components according to the developed plan
- Evaluate the completed hardware installation, identifying any issues and suggesting improvements
Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004Real unit · Cambridge OCR
You'll learn to implement, configure, and manage Microsoft Internet Security and Acceleration (ISA) Server 2004. The unit covers planning deployment, client configuration, web caching, firewall policies, remote connectivity, and activity monitoring.
What you'll be able to do
- Plan and Install Microsoft Internet Security and Acceleration (ISA) Server 2004
- Install and Configure Client Computers to work with ISA Server 2004
- Configure and Manage Microsoft Internet Security and Acceleration (ISA) Server 2004
- Configure Web Caching within ISA Server 2004
- Configure Firewall Policy within ISA Server 2004
- Configure and Manage Remote Network Connectivity using ISA Server 2004
- Monitor and Report on ISA Server 2004 Activity
Implementing a Microsoft SQL Server 2008 DatabaseReal unit · Cambridge OCR
This unit covers the implementation and management of Microsoft SQL Server 2008 databases. You'll learn to create tables and views, implement programming objects such as stored procedures and functions, manipulate data with queries, and utilise additional SQL Server components including XML data handling and performance monitoring.
What you'll be able to do
- Implement tables and views within a Microsoft SQL Server 2008 database
- Implement programming objects, such as stored procedures and functions, within a Microsoft SQL Server 2008 database
- Work with query fundamentals to retrieve and manipulate data
- Apply additional query techniques to optimise data retrieval and manipulation
- Work with additional SQL Server components to enhance database functionality
- Work with XML data within a Microsoft SQL Server 2008 database
- Gather performance information to optimise database performance
Implementing and Administering Security in a Microsoft Windows Server 2003 NetworkReal unit · Cambridge OCR
You'll learn to implement, manage, and troubleshoot security policies and patch management in Microsoft Windows Server 2003 networks. The unit includes configuring Group Policy Objects, user permissions, and monitoring security logs.
What you'll be able to do
- Implement security policies within a Microsoft Windows Server 2003 network environment
- Manage security policies within a Microsoft Windows Server 2003 network environment
- Troubleshoot security policies within a Microsoft Windows Server 2003 network environment
- Implement a patch management infrastructure within a Microsoft Windows Server 2003 network environment
- Manage a patch management infrastructure within a Microsoft Windows Server 2003 network environment
- Troubleshoot a patch management infrastructure within a Microsoft Windows Server 2003 network environment
- Implement security measures for network communications within a Microsoft Windows Server 2003 network environment
- Manage security measures for network communications within a Microsoft Windows Server 2003 network environment
- Troubleshoot security measures for network communications within a Microsoft Windows Server 2003 network environment
- Plan authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
- Configure authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
- Troubleshoot authentication, authorisation, and Public Key Infrastructure (PKI) within a Microsoft Windows Server 2003 network environment
Implementing and Maintaining Microsoft SQL Server 2008Real unit · Cambridge OCR
You'll learn to install, configure, maintain, and optimise Microsoft SQL Server 2008. The unit covers managing SQL Server instances, security, database maintenance, data management, performance monitoring, troubleshooting, and implementing high availability solutions.
What you'll be able to do
- Install and configure Microsoft SQL Server 2008 according to specified requirements
- Maintain SQL Server instances to ensure their ongoing stability and performance
- Manage SQL Server security to protect data and prevent unauthorised access
- Maintain a SQL Server database, including tasks such as backups and recovery
- Perform data management tasks within SQL Server, such as importing, exporting, and transforming data
- Monitor and troubleshoot SQL Server to identify and resolve performance issues
- Optimise SQL Server performance to ensure efficient data processing
- Implement high availability solutions for SQL Server to minimise downtime
Implementing and Managing Microsoft Exchange Server 2003Real unit · Cambridge OCR
This unit provides learners with skills to install, configure, manage, monitor, and troubleshoot Microsoft Exchange Server 2003. You'll manage mailboxes, public folders, connectors, security settings, and supporting technologies to ensure optimal Exchange Server operation.
What you'll be able to do
- Install Exchange Server 2003
- Configure Exchange Server 2003
- Troubleshoot Exchange Server 2003
- Manage Exchange Server computers
- Monitor Exchange Server computers
- Troubleshoot Exchange Server computers
- Manage the Exchange organisation
- Monitor the Exchange organisation
- Troubleshoot the Exchange organisation
- Manage security in the Exchange environment
- Manage technologies that support Exchange Server 2003
- Monitor technologies that support Exchange Server 2003
Implementing, Managing, and Maintaining a Windows Server 2003 Network InfrastructureReal unit · Cambridge OCR
This unit covers the implementation, management, and maintenance of network infrastructure services in a Windows Server 2003 environment. You'll develop expertise in IP addressing, name resolution, network security, routing, remote access, and overall network infrastructure maintenance.
What you'll be able to do
- Implement, manage and maintain IP addressing within a Windows Server 2003 network infrastructure.
- Implement, manage, and maintain name resolution services within a Windows Server 2003 network infrastructure.
- Implement, manage, and maintain network security measures within a Windows Server 2003 network infrastructure.
- Implement, manage, and maintain routing and remote access services within a Windows Server 2003 network infrastructure.
- Maintain a network infrastructure to ensure optimal performance and reliability.
Implementing, Managing, and Troubleshooting Microsoft Office Live Communications Server 2005Real unit · Cambridge OCR
You'll learn to prepare infrastructure, install, and manage Microsoft Office Live Communications Server 2005. The unit covers implementing remote user access, federation, server management, configuration of Microsoft Office Communicator, and troubleshooting.
What you'll be able to do
- Prepare the Infrastructure to Deploy Live Communications Server 2005, including hardware, software, and network requirements.
- Install Live Communications Server 2005, including configuring server settings and integrating with existing infrastructure.
- Implement Remote User Access and Federation, including configuring access for remote users and integrating with other communication systems.
- Manage a Live Communication Server Infrastructure, including monitoring server performance, troubleshooting issues, and managing user accounts.
- Configure Microsoft Office Communicator 2005, including user settings, communication preferences, and integration with other applications.
Information managementReal unit · Cambridge OCR
This unit provides learners with an understanding of information management principles in IT environments. It covers data storage, security, backup, recovery requirements, and the application of these principles to support organisational information management.
What you'll be able to do
- Understand the principles of information management within an IT environment
- Understand the requirements for supporting the management of information in the IT environment
- Apply the principles of information management in a practical IT environment
- Carry out their defined role and responsibilities in the information management area
Information managementReal unit · Cambridge OCR
You'll understand and apply information management principles within IT environments, focusing on data storage, security, and recovery. The unit also emphasises individual responsibility for maintaining information asset security and integrity.
What you'll be able to do
- Understand the principles of information management within an IT environment
- Understand the requirements for supporting the management of information in the IT environment
- Apply the principles of information management in the IT environment to identified tasks
- Understand individual responsibility for the security and integrity of information assets
Installing, Configuring and Administering MS Windows 2000 ProfessionalReal unit · Cambridge OCR
You'll learn to install, configure, and administer the Windows 2000 Professional operating system. The unit covers resource administration, hardware and driver management, system performance optimisation, desktop environment configuration, and network protocol troubleshooting.
What you'll be able to do
- Install Windows 2000 Professional operating system.
- Implement and conduct administration of resources within Windows 2000 Professional.
- Implement, manage, and troubleshoot hardware devices and drivers within Windows 2000 Professional.
- Monitor and optimise system performance and reliability within Windows 2000 Professional.
- Configure and troubleshoot the desktop environment within Windows 2000 Professional.
- Implement, manage, and troubleshoot network protocols and services within Windows 2000 Professional.
- Implement, monitor, and troubleshoot security within Windows 2000 Professional.
Installing, Configuring and Administering MS Windows XP ProfessionalReal unit · Cambridge OCR
You'll gain the skills to install, configure, and administer Microsoft Windows XP Professional, including managing resources, troubleshooting hardware and drivers, optimising system performance, configuring the desktop environment, and managing network settings.
What you'll be able to do
- Install Windows XP Professional according to best practices
- Implement and conduct administration of resources within Windows XP Professional
- Implement, manage, monitor, and troubleshoot hardware devices and drivers within Windows XP Professional
- Monitor and optimise system performance and reliability of Windows XP Professional
- Configure and troubleshoot the desktop environment within Windows XP Professional
- Implement, manage, and troubleshoot network protocols and services within Windows XP Professional
- Configure, manage and troubleshoot security settings within Windows XP Professional
Installing, Configuring, and Administering Microsoft Internet Security and Acceleration (ISA) Server 2000, Enterprise EditionReal unit · Cambridge OCR
This unit covers the installation, configuration, administration, and troubleshooting of Microsoft Internet Security and Acceleration (ISA) Server 2000, Enterprise Edition. You'll learn to manage ISA Server services, policies, rules, client deployment, and monitor server usage effectively.
What you'll be able to do
- Install ISA Server
- Configure ISA Server Services
- Troubleshoot ISA Server Services
- Configure Policies and Rules within ISA Server
- Manage Policies and Rules within ISA Server
- Troubleshoot Policies and Rules within ISA Server
- Deploy the Client Computer for ISA Server
- Configure the Client Computer for ISA Server
- Troubleshoot the Client Computer for ISA Server
- Monitor ISA Server Use
- Manage ISA Server Use
- Analyse ISA Server Use
Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise EditionReal unit · Cambridge OCR
It teaches you to install, configure, administer, monitor, and troubleshoot Microsoft SQL Server 2000 Enterprise Edition. You'll gain practical experience in database creation, management, security, data extraction, and transformation using SQL Server tools.
What you'll be able to do
- Install and configure SQL Server 2000
- Create SQL Server 2000 Databases
- Manage SQL Server 2000 Databases
- Monitor SQL Server 2000 Databases
- Troubleshoot SQL Server 2000 Databases
- Extract and transform data with SQL Server 2000
- Manage SQL Server 2000 Security
- Monitor SQL Server 2000 Security
- Manage SQL Server 2000
- Monitor SQL Server 2000
- Troubleshoot SQL Server 2000
Interconnecting Cisco Networking Devices (CCNA Parts 3 and 4)Real unit · Cambridge OCR
It teaches you to plan, design, implement, operate, and troubleshoot simple networks using Cisco technologies. You'll gain knowledge of Cisco network technologies and apply this to create secure and scalable network solutions.
What you'll be able to do
- Know the main technologies used in Cisco networks, including their functions and applications.
- Plan and design simple networks using Cisco technology, considering factors such as scalability and security.
- Implement and operate simple networks using Cisco devices and configurations.
- Troubleshoot simple networks to identify and resolve common issues.
Introduction to Cisco Networking Technologies (CCNA parts 1 and 2)Real unit · Cambridge OCR
You'll gain foundational knowledge of Cisco networking technologies, including key devices and their functions. The unit develops skills to implement and operate simple Cisco networks, provide basic support, troubleshoot common issues, and document network configurations.
What you'll be able to do
- Know the main features of IT networks related to Cisco technology.
- Provide basic support to simple Cisco networks.
- Implement and operate simple Cisco networks.
MS 70-271 - Supporting Users and Troubleshooting a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
This unit provides learners with the skills to support and troubleshoot Microsoft Windows XP operating systems. You'll install the OS, manage user access, configure hardware, and troubleshoot desktop and user environment issues effectively.
What you'll be able to do
- Install a Windows Desktop Operating System
- Manage access to resources on a Windows Desktop Operating System
- Troubleshoot access to resources on a Windows Desktop Operating System
- Configure hardware devices and drivers on a Windows Desktop Operating System
- Troubleshoot hardware devices and drivers on a Windows Desktop Operating System
- Configure the desktop environment on a Windows Desktop Operating System
- Configure the user environment on a Windows Desktop Operating System
- Troubleshoot the desktop environment on a Windows Desktop Operating System
- Troubleshoot the user environment on a Windows Desktop Operating System
MS 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
This unit develops learners' ability to configure, troubleshoot, and resolve usability and customisation issues related to desktop applications on Microsoft Windows XP. It covers application installation, setting configuration, updating, connectivity, and security.
What you'll be able to do
- Configure applications on a Microsoft Windows XP operating system
- Troubleshoot applications on a Microsoft Windows XP operating system
- Resolve issues related to application usability on a Microsoft Windows XP operating system
- Resolve issues related to application customisation on a Microsoft Windows XP operating system
- Configure connectivity for applications on a Microsoft Windows XP operating system
- Troubleshoot connectivity for applications on a Microsoft Windows XP operating system
- Configure application security on a Microsoft Windows XP operating system
MTA: Database Administration FundamentalsReal unit · Cambridge OCR
This unit provides learners with an understanding of core database concepts, including relational and non-relational models, data types, keys, and table relationships. You'll learn to create and manipulate database objects, understand data storage, and perform database administration tasks.
What you'll be able to do
- Understand core database concepts, including database models, data types, and relationships
- Create database objects, such as tables, views, and indexes, using appropriate tools and techniques
- Manipulate data within a database, including inserting, updating, and deleting records
- Understand data storage mechanisms, including file systems, storage devices, and backup strategies
- Administer a database, including user management, security configuration, and performance tuning
MTA: Networking FundamentalsReal unit · Cambridge OCR
You'll develop a comprehensive understanding of network infrastructures, hardware components, and protocols. The unit covers identification of network types and topologies, functions of network hardware, and explanations of network protocols and services.
What you'll be able to do
- Demonstrate an understanding of network infrastructures, including different network types and topologies
- Identify and describe the functions of various network hardware components
- Explain the purpose and operation of common network protocols and services
MTA: Security FundamentalsReal unit · Cambridge OCR
You'll gain foundational knowledge of security layers, operating system and network security, and security software. The unit emphasises defence in depth and explores methods to mitigate common security vulnerabilities.
What you'll be able to do
- Understand the concept of security layers
- Understand operating system security features and vulnerabilities
- Understand network security protocols and technologies
- Understand the purpose and function of security software
MTA: Software Development FundamentalsReal unit · Cambridge OCR
You'll gain foundational knowledge of software development, including core programming concepts, object-oriented principles, software development methodologies, and an introduction to web and desktop application development as well as database fundamentals.
What you'll be able to do
- Demonstrate an understanding of core programming concepts, including data types, control structures, and algorithms
- Demonstrate an understanding of object-oriented programming principles, including classes, objects, and inheritance
- Demonstrate an understanding of general software development methodologies, including the software development lifecycle
- Demonstrate an understanding of web application development concepts, including HTML, CSS, and JavaScript
- Demonstrate an understanding of desktop application development concepts, including user interfaces and event handling
- Demonstrate an understanding of database concepts, including relational databases and SQL
MTA: Web Development FundamentalsReal unit · Cambridge OCR
This unit provides learners with skills to programme, troubleshoot, debug, and deploy web applications. It covers working with data, services, client-side scripting, and configuring applications for deployment in appropriate environments.
What you'll be able to do
- Programme web applications using appropriate technologies
- Work with data and services in web applications
- Troubleshoot web applications to identify and resolve issues
- Debug web applications to ensure correct functionality
- Work with client-side scripting languages to enhance web application functionality
- Configure web applications for deployment
- Deploy web applications to a suitable environment
MTA: Windows Development FundamentalsReal unit · Cambridge OCR
This unit introduces learners to Windows programming fundamentals, including processes, threads, and memory management. You'll create Windows Forms and Services applications, access data within these applications, and deploy them to target environments.
What you'll be able to do
- Understand Windows programming basics, including core concepts and terminology
- Create Windows Forms applications with a graphical user interface
- Create Windows Services applications that run in the background
- Access data in a Windows Forms application using appropriate data access techniques
- Deploy a Windows application to a target environment
Maintaining equipment and IT systemsReal unit · Cambridge OCR
You'll understand routine preventative and remedial maintenance procedures for equipment and IT systems, including health and safety considerations. The unit develops skills to diagnose, locate, and repair component faults in line with maintenance protocols.
What you'll be able to do
- Understand routine preventative maintenance procedures for equipment components and sub-assemblies.
- Understand routine remedial maintenance procedures for equipment components and sub-assemblies.
- Understand health and safety procedures when carrying out routine maintenance.
- Understand health and safety procedures when carrying out remedial maintenance.
- Diagnose component faults for identified tasks.
- Locate component faults for identified tasks.
- Repair component faults for identified tasks.
Maintaining equipment and IT systemsReal unit · Cambridge OCR
You'll gain knowledge of routine preventative and remedial maintenance procedures for equipment components and sub-assemblies, including compliance with health and safety regulations. The unit also develops skills to diagnose, locate, and repair component faults effectively.
What you'll be able to do
- Perform routine preventative maintenance procedures for equipment components and sub-assemblies
- Perform routine remedial maintenance procedures for equipment components and sub-assemblies
- Comply with health and safety procedures for carrying out routine maintenance
- Comply with health and safety procedures for carrying out remedial maintenance
- Diagnose component faults for identified tasks
- Locate component faults for identified tasks
- Repair component faults for identified tasks
Managing and Maintaining a Windows Server 2003 EnvironmentReal unit · Cambridge OCR
This unit covers the management and maintenance of a Windows Server 2003 environment, including physical and logical devices, user and group management, resource access, server environment upkeep, and disaster recovery implementation. You'll learn to install, configure, maintain, and troubleshoot server components effectively.
What you'll be able to do
- Manage physical devices
- Maintain physical devices
- Manage logical devices
- Maintain logical devices
- Manage users
- Manage computers
- Manage groups
- Manage access to resources
- Maintain access to resources
- Manage a server environment
- Maintain a server environment
- Manage and implement disaster recovery
Microsoft .NET Framework - Application Development FoundationReal unit · Cambridge OCR
You'll develop applications using Microsoft .NET Framework by utilising system types, collections, service processes, and multi-threading. This unit includes embedding configuration, diagnostic, and management features, as well as implementing serialization and input/output operations.
What you'll be able to do
- Develop applications that use system types and collections within the .NET Framework.
- Implement service processes, threading, and application domains in a .NET Framework application.
- Embed configuration, diagnostic, management, and installation features into a .NET Framework application.
- Implement serialization and input/output functionality in a .NET Framework application.
- Improve the security of .NET Framework applications by using the .NET Framework security features.
- Implement interoperability, reflection, and mailing functionality in a .NET Framework application.
- Implement globalization, drawing, and text manipulation functionality in a .NET Framework application.
Microsoft .NET Framework 2.0 - Distributed Application DevelopmentReal unit · Cambridge OCR
You'll develop distributed applications using Microsoft .NET Framework 2.0 by creating and accessing XML Web Services, configuring web service applications, implementing remoting applications, and utilising asynchronous calls and messaging technologies.
What you'll be able to do
- Create and access XML Web Services within the Microsoft .NET Framework 2.0.
- Configure and customise a Web Service application to meet specific requirements.
- Create, configure, and deploy remoting applications using the Microsoft .NET Framework 2.0.
- Implement asynchronous calls and remoting events within a distributed application.
- Implement Web Services Enhancements (WSE) 3.0 to improve web service capabilities.
- Create and access a serviced component and utilise message queuing within the Microsoft .NET Framework 2.0.
Microsoft .NET Framework 2.0 - Web-Based Client DevelopmentReal unit · Cambridge OCR
It teaches you to develop web-based client applications using the Microsoft .NET Framework 2.0. You'll create and program web applications, integrate data with ADO.NET and XML, develop custom web controls, implement authentication and authorisation, and deploy applications effectively.
What you'll be able to do
- Create and program a Web application using appropriate technologies and frameworks to meet specified requirements
- Integrate data in a Web application by using ADO.NET, XML, and data-bound controls, ensuring data is accessible and properly displayed
- Create custom Web controls to extend the functionality and appearance of the Web application
- Trace, configure, and deploy Web applications, ensuring they are properly installed and run on target servers
- Customise and personalise a Web application to meet individual user preferences and needs
- Implement authentication and authorisation mechanisms to secure the Web application and protect sensitive data
- Create ASP.NET mobile Web applications that are optimised for viewing on mobile devices
Microsoft .NET Framework 2.0 – Windows-Based Client DevelopmentReal unit · Cambridge OCR
You'll learn to create Windows-based client applications using Microsoft .NET Framework 2.0. The unit covers user interface design, data integration, printing and reporting, usability enhancement, and asynchronous programming techniques.
What you'll be able to do
- Create a user interface for a Windows Forms application by using standard controls from the .NET Framework 2.0
- Integrate data into a Windows Forms application using appropriate data access techniques
- Implement printing and report functionality within a Windows Forms application
- Enhance the usability of a Windows Forms application through effective design and user interaction
- Implement asynchronous programming techniques to improve the user experience in a Windows Forms application
- Develop custom Windows Forms controls to extend the functionality of the user interface
- Configure and deploy Windows Forms applications to end-users
Microsoft .NET Framework 3.5 – Windows Communication Foundation Application DevelopmentReal unit · Cambridge OCR
You'll learn to develop, expose, deploy, instrument, administer, consume, and secure services using Microsoft .NET Framework 3.5 Windows Communication Foundation. The unit covers creating WCF services, hosting options, service life cycle management, and security configuration.
What you'll be able to do
- Create Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Expose and Deploy Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Instrument and Administer Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Consume Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Secure Services using Microsoft .NET Framework 3.5 – Windows Communication Foundation
- Manage the Service Life Cycle using Microsoft .NET Framework 3.5 – Windows Communication Foundation
Microsoft .NET Framework 3.5 – Windows Presentation Foundation Application DevelopmentReal unit · Cambridge OCR
It teaches you to create Windows Presentation Foundation (WPF) applications using the .NET Framework 3.5. You'll build user interfaces, manage content, bind data sources, customise appearance, and configure applications for deployment.
What you'll be able to do
- Create a Windows Presentation Foundation (WPF) application
- Build user interfaces using WPF tools and techniques
- Add and manage content within a WPF application
- Bind WPF elements to data sources for dynamic content display
- Customise the appearance of WPF applications to meet design specifications
- Configure and deploy WPF applications for distribution and use
Microsoft .NET Framework 3.5 – Windows Workflow Foundation Application DevelopmentReal unit · Cambridge OCR
It teaches you to create, host, and communicate with workflows using the Microsoft .NET Framework 3.5 Windows Workflow Foundation. You'll develop custom activities, apply rules and conditions, manage transactions, and administer runtime services within workflow applications.
What you'll be able to do
- Create and host workflows using the Microsoft .NET Framework 3.5 – Windows Workflow Foundation
- Communicate with workflows to exchange data and control execution
- Create and configure custom activities to extend workflow functionality
- Apply rules and conditions to control workflow execution paths
- Manage transactions and compensations within workflows to ensure data integrity
- Create and manage runtime services to support workflow execution
Microsoft .NET Framework 3.5, ADO.NET Application DevelopmentReal unit · Cambridge OCR
This unit provides learners with the skills to connect to, query, modify, and synchronise data using Microsoft .NET Framework 3.5 and ADO.NET. You'll also understand object relational mapping with the Entity Framework to facilitate data interaction in applications.
What you'll be able to do
- Connect to data sources using appropriate methods and technologies
- Select and query data from various data sources effectively
- Modify data within data sources, ensuring data integrity
- Synchronise data between different data sources to maintain consistency
- Work with disconnected data, enabling offline access and data manipulation
- Perform object relational mapping by using the Entity Framework to interact with databases
Microsoft .NET Framework 3.5, Windows Forms Application DevelopmentReal unit · Cambridge OCR
You'll develop Windows Forms applications using the Microsoft .NET Framework 3.5, focusing on user interface design with standard controls, data integration, input validation, printing, reporting, usability enhancements, and asynchronous programming to improve user experience.
What you'll be able to do
- Create a User Interface (UI) for a Windows Forms Application by using standard controls to meet specified design requirements
- Integrate data from various sources into a Windows Forms Application, ensuring data integrity and accessibility
- Implement printing and report functionality within a Windows Forms Application, enabling users to generate hard copies and summaries of data
- Enhance the usability of a Windows Forms Application through intuitive design, clear navigation, and user-friendly features
- Implement asynchronous programming techniques to improve the user experience by preventing the application from freezing during long-running operations
- Develop custom Windows Forms controls to extend the functionality and appearance of the application
- Configure and deploy Windows Forms Applications, ensuring they are properly installed and run on target systems
Microsoft Office Groove 2007, ConfiguringReal unit · Cambridge OCR
You'll learn to manage Microsoft Office Groove 2007 environments, including creating and administering Groove Workspaces, managing accounts and permissions, configuring the Groove domain, installing and administering Groove servers, and interpreting communication within Groove.
What you'll be able to do
- Manage Groove Workspaces, including creating, configuring, and administering workspaces for collaboration.
- Maintain Groove Accounts, including user account management, permissions, and security settings.
- Manage the Groove Domain, including domain configuration, policies, and security settings.
- Install Groove Servers, including planning, configuring, and deploying Groove servers.
- Administer Groove Servers, including monitoring server performance, troubleshooting issues, and managing server resources.
- Deploy the Groove Client, including planning, configuring, and deploying the Groove client software to users.
- Interpret Groove Communications, including understanding and analysing communication logs and data within the Groove environment.
Microsoft Office PerformancePoint Server 2007, ApplicationsReal unit · Cambridge OCR
You'll learn to configure and utilise Microsoft Office PerformancePoint Server 2007 for business performance management. The unit covers dimensions, models, business roles, business rules, Excel Add-In forms, reports, and dashboard development.
What you'll be able to do
- Configure Dimensions within Microsoft Office PerformancePoint Server 2007
- Configure Models within Microsoft Office PerformancePoint Server 2007
- Configure Business Roles and Process Management within Microsoft Office PerformancePoint Server 2007
- Develop Business Rules within Microsoft Office PerformancePoint Server 2007
- Build Microsoft Office Excel Add-In Forms and Reports using PerformancePoint Server 2007
- Develop Dashboards using Microsoft Office PerformancePoint Server 2007
- Install PerformancePoint Server
Microsoft Office Project 2007, Managing ProjectsReal unit · Cambridge OCR
It teaches you to manage projects using Microsoft Office Project 2007. You'll configure tools, set up projects, estimate and schedule tasks, resource plans, and update and report on project performance.
What you'll be able to do
- Configure Tools and Options within Microsoft Office Project 2007
- Set Up a Project within Microsoft Office Project 2007
- Estimate, Schedule, and Budget Tasks within Microsoft Office Project 2007
- Resource Project Plans within Microsoft Office Project 2007
- Update and Report on Project Performance using Microsoft Office Project 2007
Microsoft Office Project Server 2007, Managing ProjectsReal unit · Cambridge OCR
You'll learn to manage projects within Microsoft Office Project Server 2007, including initiating, planning, executing, monitoring, and controlling projects. The unit also covers managing Project Professional and Project Web Access environments to support project activities.
What you'll be able to do
- Initiate projects effectively using Microsoft Office Project Server 2007.
- Plan projects comprehensively within the Microsoft Office Project Server 2007 environment.
- Execute projects according to the project plan using Microsoft Office Project Server 2007.
- Monitor and control projects, tracking progress and managing issues within Microsoft Office Project Server 2007.
- Manage Project Professional and PWA (Project Web Access) environments to support project management activities.
Microsoft Office SharePoint Server 2007 – Application DevelopmentReal unit · Cambridge OCR
You'll develop applications within Microsoft Office SharePoint Server 2007, focusing on enterprise content management, auditing content via custom policies, creating business intelligence solutions, and integrating business data using the Business Data Catalog. They will also access SharePoint data programmatically.
What you'll be able to do
- Manage enterprise content effectively within Microsoft Office SharePoint Server 2007
- Audit Windows SharePoint Services content by using a custom policy to ensure compliance
- Create business intelligence solutions by using Office SharePoint Server 2007 to support decision-making
- Integrate business data with Office SharePoint Server 2007 by using the Business Data Catalog (BDC) to provide a unified view of information
- Access Office SharePoint Server 2007 Application Platform Services to extend functionality
- Search data effectively by using the Search Service within Office SharePoint Server 2007
- Target content based on audience membership to deliver personalised experiences
- Customise functionality by using profiles to tailor the user experience
Microsoft Office Visio 2007, Application DevelopmentReal unit · Cambridge OCR
It teaches you to deploy and customise Microsoft Office Visio 2007 solutions. You'll work with external data sources, develop Visio libraries, automate diagram creation, and publish diagrams, applying appropriate deployment and evaluation techniques.
What you'll be able to do
- Deploy Visio solutions effectively within a specified environment
- Work with external data sources to enhance Visio diagrams
- Develop Visio libraries for re-use in multiple diagrams
- Automate Visio diagrams using scripting or other automation techniques
- Publish and view Visio diagrams using appropriate methods
Microsoft SQL Server 2005 - Implementation and MaintenanceReal unit · Cambridge OCR
You'll learn to install, configure, and maintain Microsoft SQL Server 2005. The unit includes implementing high availability and disaster recovery, supporting data consumers, maintaining databases, and monitoring performance.
What you'll be able to do
- Install and configure SQL Server 2005 according to specified requirements
- Implement high availability and disaster recovery solutions for SQL Server 2005
- Support data consumers by providing access to SQL Server 2005 databases
- Maintain databases within SQL Server 2005 to ensure optimal performance and data integrity
- Monitor and troubleshoot SQL Server 2005 performance to identify and resolve issues
- Create and implement database objects within SQL Server 2005 to meet application requirements
Microsoft Virtual Earth 6.0, Application DevelopmentReal unit · Cambridge OCR
You'll learn to retrieve, analyse, and display location solution data using Microsoft Virtual Earth 6.0. The unit also covers administering the location platform and manipulating map displays to create customised visualisations for various applications.
What you'll be able to do
- Retrieve location solution data effectively
- Analyse location data accurately
- Display location solution data clearly
- Administer your location platform efficiently
- Manipulate the map effectively
- Create and customise the map display appropriately
Microsoft Windows Mobile 5.0 - Application DevelopmentReal unit · Cambridge OCR
You'll learn to create Windows Mobile applications using the Microsoft .NET Compact Framework 2.0. The unit includes designing user interfaces, integrating data via file systems, ADO.NET, XML, and managing data with Microsoft SQL Server 2005 Everywhere Edition.
What you'll be able to do
- Develop Mobile Applications by Using the Microsoft .NET Compact Framework 2.0
- Design a Windows Mobile User Interface
- Develop a Windows Mobile User Interface
- Integrate Data in a Windows Mobile-Based Application by Using File System
- Integrate Data in a Windows Mobile-Based Application by Using ADO.NET
- Integrate Data in a Windows Mobile-Based Application by Using XML
- Manage Data by Using Microsoft SQL Server 2005 Everywhere Edition
- Develop Communication capabilities in Windows Mobile-Based Applications
- Develop Connection capabilities in Windows Mobile-Based Applications
- Implement Interoperability features in Windows Mobile-Based Applications
- Implement Platform-Specific Features in Windows Mobile-Based Applications
- Optimise Windows Mobile Based Applications
- Package Windows Mobile Based Applications
- Deploy Windows Mobile Based Applications
Microsoft Windows SharePoint Services 3.0 – Application DevelopmentReal unit · Cambridge OCR
You'll be able to deploy Windows SharePoint Services and custom components, create site and feature provisioning components, and develop SharePoint components using the .NET Framework. The unit covers metadata and workflow provisioning within SharePoint environments.
What you'll be able to do
- Deploy Windows SharePoint Services and custom components
- Create site and feature provisioning components within Windows SharePoint Services
- Create metadata and workflow provisioning components within Windows SharePoint Services
- Develop Windows SharePoint Services components by using the .NET Framework
Networking principlesReal unit · Cambridge OCR
You'll understand networking principles including physical and logical topologies, the OSI model, and the Internet Protocol Suite (TCP/IP). The unit covers advantages and disadvantages of different topologies and network communication models.
What you'll be able to do
- Understand physical topologies
- Understand logical topologies
- Understand physical systems
- Understand logical systems
- Understand the Open System Interconnection (OSI) model
- Understand the Internet Protocol Suite (TCP/IP)
Networking principlesReal unit · Cambridge OCR
You'll gain foundational knowledge of networking principles, including the OSI model, TCP/IP suite, network topologies, transmission systems, and media access control methods. The unit covers advantages and disadvantages of various network types to support network design and management.
What you'll be able to do
- Know the OSI model.
- Know the TCP/IP suite.
- Know different network topologies.
- Know different transmission systems.
- Know the advantages of different types of network.
- Know the disadvantages of different types of network.
- Know media access control methods used in local area networks.
Oracle Academy : Data DesignReal unit · Cambridge OCR
You'll gain an understanding of database systems and data design within organisational contexts. The unit covers designing entity relationship diagrams and creating normalised data structures to optimise data storage and retrieval.
What you'll be able to do
- Understand the context of database systems and data design within organisations
- Design an entity relationship diagram to represent data requirements
- Create a normalised data structure to optimise data storage and retrieval
Oracle Academy : Database Design and Programming with SQLReal unit · Cambridge OCR
You'll learn to understand and apply SQL functions, construct Data Manipulation Language (DML) and Data Definition Language (DDL) statements, create data views, and manage database integrity through constraints and validation. The unit focuses on effective database design and programming using SQL.
What you'll be able to do
- Understand the purpose and application of different SQL functions within database management systems.
- Construct Data Manipulation Language (DML) statements to modify data within a database.
- Construct Data Definition Language (DDL) statements to define and manage the structure of a database.
- Construct data views to present data in a specific format or for specific users.
- Manage database integrity through constraints, validation rules, and transaction management.
Oracle Academy : Database Programming with PL/SQLReal unit · Cambridge OCR
You'll gain a comprehensive understanding of PL/SQL principles and develop the ability to construct PL/SQL code for database operations. The unit covers creating procedures, functions, triggers, and packages to manage and manipulate data effectively.
What you'll be able to do
- Understand PL/SQL principles, including its syntax, data types, and control structures
- Construct PL/SQL code to perform various database operations
- Construct PL/SQL structures such as procedures, functions, triggers, and packages
Organisation and planning of workloadReal unit · Cambridge OCR
You'll learn to plan and manage workload effectively by prioritising tasks, creating schedules, and using time management techniques. The unit also covers performance evaluation, identification of strengths and weaknesses, and understanding relevant legislation and regulations affecting the role.
What you'll be able to do
- Plan and manage workload effectively, prioritising tasks and meeting deadlines.
- Evaluate own performance and identify areas for improvement.
- Identify relevant Legislation and Regulations that affect your role within an organisation.
Planning and Maintaining a Microsoft Windows Server 2003 Network InfrastructureReal unit · Cambridge OCR
This unit equips learners to plan and maintain a Microsoft Windows Server 2003 network infrastructure. They will implement server roles, security measures, routing, remote access, and ensure server availability and network security within the Windows Server 2003 environment.
What you'll be able to do
- Plan and implement server roles within a Microsoft Windows Server 2003 network infrastructure.
- Plan and implement server security measures to protect the network from threats.
- Plan, implement, and maintain a network infrastructure using Microsoft Windows Server 2003.
- Plan, implement, and maintain routing and remote access services within the network.
- Plan, implement, and maintain server availability to ensure business continuity.
- Plan and maintain network security protocols and procedures.
- Plan, implement, and maintain a security infrastructure to protect sensitive data and resources.
Pre-Installing for OEMs Windows Vista and Server operating systemsReal unit · Cambridge OCR
You'll learn to prepare, customise, and deploy Windows Vista and Server operating systems using the OEM Pre-Installation Kit (OPK). The unit includes creating and modifying configuration sets, capturing, auditing, deploying, and maintaining images.
What you'll be able to do
- Prepare the OEM Pre-Installation Kit (OPK) environment for pre-installing operating systems
- Create and modify configuration sets to customise the operating system installation
- Capture and audit images to ensure quality and compliance
- Deploy and test images to verify functionality and performance
- Perform image maintenance on existing images to address issues and apply updates
Principles of ICT system and data securityReal unit · Cambridge OCR
This unit provides learners with an understanding of ICT system and data security principles, including common threats such as malware and social engineering, protection methods like firewalls, and applications of cryptography. You'll be able to identify and mitigate security risks.
What you'll be able to do
- Identify and describe common types of threat to ICT systems and data, including malware, phishing, and social engineering.
- Describe methods to protect ICT systems, including firewalls, anti-virus software, and access controls.
- Explain the applications of cryptography to ICT systems and data, including encryption, digital signatures, and hashing.
Principles of ICT system and data securityReal unit · Cambridge OCR
This unit provides learners with knowledge of common threats to ICT systems and data, such as malware and phishing. You'll understand protective measures and the application of cryptography to enhance ICT security.
What you'll be able to do
- Understand the common types of threats to ICT systems and data, including malware, phishing, and social engineering
- Understand how to protect ICT systems from threats through measures such as firewalls, antivirus software, and access controls
- Understand the applications of cryptography to ICT systems and data, including encryption, digital signatures, and hashing
Pro: Designing and Developing ASP.NET Applications Using the Microsoft .NET Framework 3.5Real unit · Cambridge OCR
This unit develops learners' abilities to design and develop ASP.NET applications using Microsoft .NET Framework 3.5. It focuses on control implementation, presentation design, data access, solution architecture, and applying security principles within web applications.
What you'll be able to do
- Design and implement controls within an ASP.NET application
- Design the presentation and layout of an ASP.NET application
- Access data and services within an ASP.NET application
- Establish a robust ASP.NET solution structure
- Leverage and extend ASP.NET architecture
- Apply security principles when designing and developing ASP.NET applications
Service deliveryReal unit · Cambridge OCR
You'll understand operational activities involved in managing service events and preparing for designated service operations under supervision. The unit covers monitoring progress and completion of service activities while adhering to organisational standards and procedures.
What you'll be able to do
- Understand the operational activities involved in managing service events
- Understand how to prepare for designated service operations activities under supervision
- Monitor the progress and completion of designated service operational activities effectively
- Understand organisational standards and procedures for service operations, ensuring alignment with professional, ethical, and legal standards
Service deliveryReal unit · Cambridge OCR
This unit provides learners with knowledge of operational procedures and stakeholder roles in service events. You'll plan, implement, and maintain service operation activities and support future decision-making for service operations.
What you'll be able to do
- Understand the operational procedures for service events
- Identify relevant stakeholders for service events
- Plan service operation activities
- Implement service operation activities
- Maintain the service operation plan for the service operational activities
- Support future decisions for service operations from the analysis of historical information
Software design fundamentalsReal unit · Cambridge OCR
This unit covers fundamental principles and techniques of software design such as modularity, abstraction, and encapsulation. You'll apply these design techniques within the software development lifecycle.
What you'll be able to do
- Understand the principles of software design
- Apply the techniques of software design
Software testingReal unit · Cambridge OCR
This unit provides learners with an understanding of software testing strategies and techniques. You'll contribute to software test processes by applying knowledge of testing types, their characteristics, and appropriate application within development lifecycles.
What you'll be able to do
- Know about testing strategies.
- Know about testing techniques.
- Contribute to a test process for a software solution.
Software testingReal unit · Cambridge OCR
It teaches you to understand software testing strategies and techniques. You'll manage the test process for software solutions, including planning, execution, and reporting on test outcomes.
What you'll be able to do
- Understand different software testing strategies and techniques, including black box testing, white box testing, and unit testing
- Manage a test process for a software solution, including planning, execution, and reporting
Supplier managementReal unit · Cambridge OCR
This unit equips learners with the knowledge and skills to manage suppliers within an organisation. You'll identify existing products and suppliers, develop and maintain agreements and relationships, and ensure compliance with organisational and regulatory requirements.
What you'll be able to do
- Identify the existing products for an organisation.
- Identify the existing suppliers for an organisation.
- Understand how to develop agreements with partners and suppliers.
- Understand how to maintain agreements with partners and suppliers.
- Understand how to develop relationships with partners and suppliers.
- Understand how to maintain relationships with partners and suppliers.
- Understand the need to comply with organisation requirements.
- Understand the need to comply with regulatory requirements.
- Monitor preferred IT/Technology supplier performance.
- Review preferred IT/Technology supplier performance.
Supplier managementReal unit · Cambridge OCR
This unit provides knowledge of IT/technology supplier management procedures and techniques. You'll understand how to develop and maintain agreements and relationships with suppliers, ensuring compliance with organisational and regulatory requirements.
What you'll be able to do
- Know how existing procedures are applied in IT/technology supplier management activities
- Know how existing techniques are applied in IT/technology supplier management activities
- Understand how to develop agreements with IT/Technology partners and suppliers
- Understand how to maintain agreements with IT/Technology partners and suppliers
- Understand how to develop relationships with IT/Technology partners and suppliers
- Understand how to maintain relationships with IT/Technology partners and suppliers
- Understand the need to comply with organisational IT/technology requirements
- Understand the need to comply with regulatory IT/technology requirements
- Monitor preferred IT/Technology partner performance
- Review preferred IT/Technology partner performance
- Monitor preferred IT/Technology supplier performance
- Review preferred IT/Technology supplier performance
Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
You'll learn to configure, troubleshoot, and resolve usability and customisation issues for desktop applications on Microsoft Windows XP. The unit includes application installation, configuration, updating, connectivity, and security management.
What you'll be able to do
- Configure applications on a Microsoft Windows XP operating system
- Troubleshoot applications on a Microsoft Windows XP operating system
- Resolve issues related to application usability on a Microsoft Windows XP operating system
- Resolve issues related to application customisation on a Microsoft Windows XP operating system
- Configure connectivity for applications on a Microsoft Windows XP operating system
- Troubleshoot connectivity for applications on a Microsoft Windows XP operating system
- Configure application security on a Microsoft Windows XP operating system
Supporting Users and Troubleshooting a Microsoft Windows XP Operating SystemReal unit · Cambridge OCR
It teaches you to support users and troubleshoot Microsoft Windows XP operating systems. You'll install the OS, manage access to resources, configure and troubleshoot hardware devices and drivers, and resolve issues within desktop and user environments.
What you'll be able to do
- Install a Windows Desktop Operating System
- Manage access to resources on a Windows Desktop Operating System
- Troubleshoot access to resources on a Windows Desktop Operating System
- Configure hardware devices and drivers on a Windows Desktop Operating System
- Troubleshoot hardware devices and drivers on a Windows Desktop Operating System
- Configure the desktop environment on a Windows Desktop Operating System
- Configure the user environment on a Windows Desktop Operating System
- Troubleshoot the desktop environment on a Windows Desktop Operating System
- Troubleshoot the user environment on a Windows Desktop Operating System
Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support TechniciansReal unit · Cambridge OCR
This unit provides learners with the skills to support and troubleshoot applications on a Windows Vista client, including installation, upgrade, customisation, security configuration, networking, device management, and repair of Windows Vista operating systems and applications.
What you'll be able to do
- Install Windows Vista
- Upgrade Windows Vista
- Customise Windows Vista settings post-installation
- Configure Windows Vista settings post-installation
- Configure Windows Vista security
- Configure networking on Windows Vista
- Troubleshoot networking on Windows Vista
- Repair networking on Windows Vista
- Install devices on Windows Vista
- Configure devices on Windows Vista
- Troubleshoot devices on Windows Vista
- Repair devices on Windows Vista
- Troubleshoot Windows Vista
- Repair Windows Vista
Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support TechniciansReal unit · Cambridge OCR
You'll develop the ability to deploy, manage, maintain, and troubleshoot Windows Vista clients in an enterprise environment. The unit covers security configuration, networking, system maintenance, and desktop application support to ensure system reliability and compliance.
What you'll be able to do
- Deploy Windows Vista on a client machine
- Manage Windows Vista security settings
- Maintain systems that run Windows Vista
- Configure networking on a Windows Vista client
- Troubleshoot networking issues on a Windows Vista client
- Support desktop applications running on Windows Vista
- Maintain desktop applications running on Windows Vista
Systems ArchitectureReal unit · Cambridge OCR
This unit provides a comprehensive understanding of computer systems architecture, including data representation methods, operating environment functions, and communication processes within distributed operating systems and networks.
What you'll be able to do
- Describe the representation of information within a computer system, including binary, hexadecimal, and other relevant formats.
- Explain the purpose and functions of an operating environment, and demonstrate its use for common tasks.
- Explain the communication processes involved in distributed operating systems and computer networks, including protocols and architectures.
Systems ArchitectureReal unit · Cambridge OCR
You'll understand systems architecture including information representation, data processing, and operating environments. The unit also covers communication processes in distributed operating systems and computer networks.
What you'll be able to do
- Understand the representation of information within a computer
- Understand the way information is processed within a computer
- Make effective use of the operating environment of current computer systems
- Know the communication process in distributed operating systems
- Know the communication process in computer networks
- Know distributed applications in mainframe systems
- Know transaction processing in mainframe systems
Telecommunications principlesReal unit · Cambridge OCR
This unit provides foundational knowledge of telecommunications principles including alternating current (AC) circuits, line impairments, transmission line characteristics, digital signal transmission, and analogue modulation processes.
What you'll be able to do
- Explain the principles of alternating current (AC) circuits, including voltage, current, resistance, and impedance.
- Describe the effects of line impairments on a transmitted signal, such as attenuation, distortion, and noise.
- Apply the characteristics of transmission lines, including impedance matching and signal propagation.
- Explain the transmission of digital signals over transmission media, including encoding and modulation techniques.
- Describe the process of modulating an analogue carrier frequency using digital signals, including various modulation schemes.
- Apply the process of multiplexing digital and analogue signals over transmission media, including time-division and frequency-division multiplexing.
Telecommunications principlesReal unit · Cambridge OCR
You'll explore telecommunications principles including the electromagnetic spectrum, telecommunication circuits, transmission lines, and the conversion of analogue to digital signals. The unit develops understanding of frequency bands, signal transmission, and telecommunications infrastructure.
What you'll be able to do
- Understand the electromagnetic spectrum as applied to telecommunications
- Know the relationship between telecommunication circuits and transmission lines and their effect on a digital signal
- Know how binary information is transmitted as a digital signal
- Understand how an analogue signal is converted to a digital signal
- Demonstrate an understanding of signal multiplexing
Upgrading Your MCDST Certification to MCITP Enterprise SupportReal unit · Cambridge OCR
You'll upgrade their MCDST certification to MCITP Enterprise Support by installing, configuring, and troubleshooting Windows Vista. The unit includes managing security, networking, applications, and system maintenance for Windows Vista environments.
What you'll be able to do
- Install Windows Vista operating system on a computer.
- Configure and troubleshoot post-installation system settings in Windows Vista.
- Manage Windows Vista security features to protect the system from threats.
- Configure and troubleshoot networking settings in Windows Vista.
- Configure and troubleshoot applications included with Windows Vista.
- Manage and maintain systems that are running Windows Vista to ensure optimal performance.
- Configure and troubleshoot mobile computing features in Windows Vista.
Upgrading Your MCSA on Windows Server 2003 to Windows Server 2008, Technology SpecialistReal unit · Cambridge OCR
It teaches you to upgrade their MCSA certification by configuring and maintaining Active Directory roles and services on Windows Server 2008. You'll also configure IP addressing, network access, and monitor network infrastructure effectively.
What you'll be able to do
- Configure additional Active Directory server roles within a Windows Server 2008 environment.
- Maintain the Active Directory environment to ensure its stability, security, and performance.
- Configure Active Directory Certificate Services for secure authentication and encryption.
- Configure IP addressing and services to ensure proper network communication.
- Configure network access to control user access to network resources.
- Monitor and manage a network infrastructure to identify and resolve potential issues.
VM Ware Master Enterprise AdministrationReal unit · Cambridge OCR
You'll gain an understanding of virtualisation principles and the skills to manage complex virtual environments. The unit covers deploying and administering vSphere solutions and managing enterprise virtual infrastructure components.
What you'll be able to do
- Understand virtualisation principles
- Manage complex virtualised environments
- Deploy vSphere solutions
- Administer vSphere enterprise components
VM Ware Master Enterprise DesignReal unit · Cambridge OCR
This unit provides learners with knowledge of virtualisation principles and data centre components. You'll be able to design and implement a virtualisation environment that meets specified requirements, incorporating servers, networking, and storage solutions.
What you'll be able to do
- Understand the fundamental principles of virtualisation
- Understand the function of different data centre components
- Design a virtualisation environment that meets specified requirements
- Implement a virtualisation design according to the design specifications
Visual Studio 2005 Team Foundation ServerReal unit · Cambridge OCR
This unit provides learners with knowledge and skills to install, configure, and administer Microsoft Team Foundation Server. You'll manage user access, version control, work item types, team builds, and project reporting and documentation.
What you'll be able to do
- Install and configure Microsoft Team Foundation Server according to specified requirements
- Administer Team Foundation Server instances and team projects to manage access and resources
- Administer Team Foundation Server version control to track changes and manage code
- Administer work item types and process templates to standardise workflows
- Administer a team build to automate the software development process
- Manage team project reporting and documentation to ensure effective communication and knowledge sharing
Visual Studio 2005 Tools for the Microsoft Office SystemReal unit · Cambridge OCR
You'll learn to deploy and secure Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions, work with data and XML integration, and develop both application-level and document-level Office solutions.
What you'll be able to do
- Deploy Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions
- Secure Visual Studio 2005 Tools for the Microsoft Office System (VSTO) solutions
- Work with data in a VSTO solution
- Integrate XML in Office applications
- Develop application-level solutions using VSTO
- Develop document-level solutions using VSTO
Web FundamentalsReal unit · Cambridge OCR
This unit provides foundational knowledge of web architecture, components, and technologies used in website development. You'll understand client-server models, web browsers, servers, network protocols, and implement specified website components using technologies such as HTML, CSS, and JavaScript.
What you'll be able to do
- Describe web architecture and components, including clients, servers, and networks.
- Explain the technologies used to build and operate websites, including HTML, CSS, JavaScript, and server-side scripting languages.
- Implement specified components of a website, using appropriate technologies and coding practices.
Web developmentReal unit · Cambridge OCR
This unit provides learners with knowledge of web architecture, components, and technologies used in website development. You'll develop website specifications and implement various elements to build functional websites.
What you'll be able to do
- Understand web architecture
- Understand web components
- Understand the technologies that can be used to build a website
- Understand the technologies that can be used to operate a website
- Develop a web-site specification
- Implement elements of a web-site
Windows 7, ConfiguringReal unit · Cambridge OCR
It teaches you to install, upgrade, migrate, deploy, and configure Windows 7 operating systems. You'll develop skills in hardware and application configuration, network connectivity, resource access, mobile computing, and system monitoring and maintenance.
What you'll be able to do
- Describe the processes involved in installing, upgrading, and migrating to Windows 7
- Explain the methods for deploying Windows 7 in different environments
- Configure hardware and applications within a Windows 7 environment
- Configure network connectivity settings in Windows 7
- Configure access to resources, such as files and printers, in Windows 7
- Configure mobile computing features in Windows 7
- Monitor and maintain systems that run Windows 7 to ensure optimal performance
Windows 7, Enterprise Desktop AdministratorReal unit · Cambridge OCR
It teaches you to plan and manage Windows 7 client deployments within enterprise environments. You'll design standard images, client configurations, deployment strategies, and application packages to ensure efficient lifecycle management.
What you'll be able to do
- Plan and manage a client life cycle strategy for Windows 7 deployments
- Design a standard image for Windows 7 clients to ensure consistency and efficiency
- Design client configurations for Windows 7 to meet specific user and organisational needs
- Design a Windows 7 client deployment strategy, considering various deployment methods
- Design application packages for deployment to Windows 7 clients, ensuring compatibility and ease of installation
Windows 7, Enterprise Desktop Support TechnicianReal unit · Cambridge OCR
You'll learn to identify and resolve desktop application and networking issues within Windows 7 environments. The unit also covers system management and support for mobile users.
What you'll be able to do
- Identify the cause of desktop application issues
- Resolve desktop application issues
- Identify the cause of networking issues
- Resolve networking issues
- Manage systems that run Windows 7 Client
- Maintain systems that run Windows 7 Client
- Support mobile users
Windows Server 2008, Enterprise AdministratorReal unit · Cambridge OCR
It teaches you to plan network and application services within a Windows Server 2008 environment, design identity and access management components, and develop strategies for business continuity and data availability. You'll analyse organisational requirements and design secure, resilient network infrastructures.
What you'll be able to do
- Plan network and application services to meet organisational requirements
- Design core identity and access management components for a secure IT infrastructure
- Design support identity and access management components to enhance security and control
- Design systems and processes for business continuity and data availability in case of disruptions
Windows Server 2008, Server AdministratorReal unit · Cambridge OCR
This unit focuses on planning server deployment and management, including hardware requirements, operating system selection, network configuration, and security policies. You'll also learn to monitor and maintain servers, provision applications and data, and plan for business continuity and high availability.
What you'll be able to do
- Plan for server deployment, including hardware requirements, operating system selection, and network configuration
- Plan for server management, including user account management, security policies, and software updates
- Monitor and maintain servers, including performance monitoring, log analysis, and troubleshooting
- Plan application and data provisioning, including software installation, data migration, and storage allocation
- Plan for business continuity and high availability, including backup and recovery strategies, failover mechanisms, and disaster recovery planning
Windows Server Administration FundamentalsReal unit · Cambridge OCR
This unit provides foundational knowledge of Windows Server administration, covering server installation processes, hardware and software requirements, server roles, Active Directory functions, storage solutions, performance management, and maintenance practices. You'll understand essential server administration principles.
What you'll be able to do
- Understand the principles of server installation
- Understand the requirements for server installation
- Understand the different server roles available
- Understand the purpose and function of Active Directory
- Understand different storage solutions for servers
- Understand how to manage server performance
- Understand how to undertake server maintenance
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Advanced data representation and manipulation for ITAsset managementAsset managementCisco Discovery Designing and Supporting Computer NetworksCisco Discovery Introducing Routing and Switching in the EnterpriseCisco Discovery Networking for Home and Small BusinessCisco Discovery Working at a Small-to-Medium Business or ISPCisco Entrepreneur : Growing a business
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
OCR Level 2 Diploma in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
- Carry out DevOps digital delivery activities
- Direct secure operations and conduct vulnerability assessments
- Manage Digital Operations Delivery
- Manage Digital Service Delivery Operations
Where this can lead
Service Operations Specialist
Your journey here is what you make it. We'll give you the tools and the opportunities, but your curiosity and drive will ultimately define where you go. This role is a fantastic launchpad for a long and impactful career in operations.
See the whole journey →Opens the roleService Operations SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleSecurity Compliance AssociateOne of the jobs this qualification is a route intoSee the role →Opens the roleSecurity Compliance AnalystOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate GBS Transformation AnalystOne of the jobs this qualification is a route intoSee the role →Opens the roleEnterprise Search DirectorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleRegional Identity and Access Management SpecialistOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 11 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Carry out DevOps digital delivery activitiesDirect secure operations and conduct vulnerability assessmentsManage Digital Operations DeliveryManage Digital Service Delivery Operations
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
This unit covers advanced mathematical methods for IT, including matrix operations, series, probability, recursions, and graph theory. Learners will develop skills to model, analyse, and solve IT problems through data manipulation and representation techniques.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for OCR Level 2 Diploma in ICT Systems and Principles for Practitioners (PROCOM) (QCF)
132 units in this credential, in the order it lists them, awarded by Cambridge OCR.
- Advanced data representation and manipulation for IT
- Asset management
- Cisco Discovery Designing and Supporting Computer Networks
- Cisco Discovery Introducing Routing and Switching in the Enterprise
- Cisco Discovery Networking for Home and Small Business
- Cisco Discovery Working at a Small-to-Medium Business or ISP
and 126 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.